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Andrew Selous: To ask the Secretary of State for Work and Pensions what the average length of time taken to (a) process community care grant applications and (b) review community care grant decisions is in each of the smallest geographic areas for which figures are available. 
|Average actual clearance times for community care grants from 1 April 2008 to 28 February 2009 (working days)|
|Jobcentre Plus Social Fund budget area ( ordered by region )||Applications||First reviews|
| Notes: 1. A first review is a review at Jobcentre Plus requested by an applicant. 2. The clearance time for an individual Community Care Grant application is measured in whole working days from the date the application is received to the date of the decision, inclusive. The minimum clearance time recorded for an individual application is one day, even if the application is cleared immediately. The same applies to requests for first review. 3. Numbers are based on applications cleared from 1 April 2008 to 28 February 2009, not on applications received during that time period. The same applies to requests for first review. 4. Information regarding reviews by the Independent Review Service is a matter for the Social Fund Commissioner. Source: DWP Social Fund Policy, Budget and Management Information System.|
Mrs. Laing: To ask the Secretary of State for Work and Pensions how many (a) records and (b) data fields there are in (i) the Customer Management System, (ii) the Patient Modernisation Programme, (iii) the Pensions Transformation Programme, (iv) the Customer Information System, (v) the Tell Us Once system, (vi) the Income Support Computer and (vii) the Data Matching Service. 
Customer Management System: this system holds 480,000 customer records and 1,300 data fields.
Patient Modernisation Programme: this is not a Department for Work and Pensions computer system.
Pensions Transformation Programme: this system holds 6.5 million cases and 15,500 data fields.
Customer Information System: this system holds 92 million person related records and 9,800 data fields.
Tell Us Once system: this system is currently in feasibility and testing within 14 local authority areas. It only collects the information that a customer is already required to report following a birth or a death. To date the service has collected and stored information from 8,440 people in up to 110 data fields depending on their circumstances.
Income Support Computer system: 8 million cases of which 5 million are currently active and 700 data fields.
Data Matching Service: this information is not available and to obtain the overall number of records of all types within this system would be at disproportionate cost.
Annette Brooke: To ask the Secretary of State for Work and Pensions if he will make it his policy to ensure that no cleaning products or ingredients of cleaning products used by his Department have been tested on animals. 
Jonathan Shaw: The contractors that deliver cleaning services to DWP do not use cleaning products, or ingredients in cleaning products, that have been tested on animals and they have confirmed that this is their policy.
Mr. Hancock: To ask the Secretary of State for Work and Pensions whether officials in his Department who have lost laptops that were the property of his Department in the last 12 months have been charged the full value of replacement. 
Jonathan Shaw: Laptops that are used by the Department are provided under contracted arrangements with a service provider. Departmental employees are not charged for the value of replacement when such items are lost.
Mr. Vara: To ask the Secretary of State for Work and Pensions how many public consultations his Department has conducted in the last 12 months; how long each consultation was open for; how many responses were received in each case; and what the cost of conducting each consultation was. 
Providing a full answer to the last two parts of the question could be done only at disproportionate cost. The number of responses to our consultations varies greatly. For example we received over 1,000 formal written submissions to our No one written off consultation on welfare reform, but this represents only part of the picture, given that we received numerous responses in internet-based discussion forums, and a large amount of face-to-face input at a range of different events and meetings. In contrast, for our more specialist, and often more limited, consultations in the private pensions area, for example, typically 50-100 responses are received for each.
On costs, the costs quoted for our four largest consultations during the last 12 months, are for services procured specifically to support these consultationsfor
example, professional production of documents, cost of consultation events, and research. In the case of our smaller consultations, these services are not used.
|DWP Consultations in year ended February 2008|
|Consultation||Consultation p eriod||Weeks||Cost (£)|
|(1) These consultations were undertaken at low cost as an integral part of the policy-making processes; it is therefore not possible to separate out specific consultation costs.|
(2) These figures represent specifically procured costs of the consultation, for example, producing consultation documents and organising consultation events.
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