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19 Jun 2009 : Column 556W—continued
Jobcentre Plus: Complaints
Steve Webb: To ask the Secretary of State for Work and Pensions how many formal complaints were received by Jobcentre Plus in each region in each of the first three quarters of 2008-09. [265042]
Jim Knight: The administration of Jobcentre Plus is a matter for the acting chief executive of Jobcentre Plus, Mel Groves. I have asked him to provide the hon. Member with the information requested.
The Secretary of State has asked me to reply to your question asking how many formal complaints were received by Jobcentre Plus in each region in each of the first three quarters of 2008-09. This is something which falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.
The information you requested is in the following table.
| Jobcentre Plus complaints received | |||
| Region | April to June 2008 | July to September 2008 | October to December 2008 |
| Source: Jobcentre Plus | |||
Jobcentre Plus: Labour Turnover
Steve Webb: To ask the Secretary of State for Work and Pensions how many staff were (a) recruited and (b) made redundant by Jobcentre Plus in each region in (i) January and (ii) February 2009. [264852]
Jim Knight: The administration of Jobcentre Plus is a matter for the acting chief executive of Jobcentre Plus, Mel Groves. I have asked him to provide the hon. Member with the information requested.
The Secretary of State has asked me to reply to your question asking how many staff were recruited and made redundant by Jobcentre Plus in each region in January and February 2009. This is something that falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.
In response to recent economic events Jobcentre Plus is deploying extra resources:
Some 4,000 more staff than in our original Spending Review plans have been recruited Nov 2008-Feb 2009. All of this new resource will be applied to customer-facing services.
In line with the recent Pre-Budget Report, Jobcentre Plus will be in a position to deploy some 6,000 additional staff by end of 2009/10 than was originally planned.
The total number of people joining Jobcentre Plus and the number of people leaving Jobcentre Plus under Early Release arrangements in each region for January and February 2009 are in the attached tables. Within the period referred to, Jobcentre Plus did not make any member of staff compulsorily redundant.
| Jobcentre Plus new recruits— full-time e quivalents | ||
| Region | January 2009 | February 2009 |
| Note: The data reflects the number of recruits accounted for in the Department’s extract from the payroll. | ||
| Jobcentre Plus leavers under early release arrangements—headcount | ||
| Region | January 2009 | February 2009 |
| Note: No one was made compulsorily redundant and these leavers were as a result of office closures, mismatches in locations and staffing requirements and other unavoidable circumstances. | ||
Jobcentre Plus: Manpower
Steve Webb: To ask the Secretary of State for Work and Pensions how many personal advisers Jobcentre Plus employed in each region in each of the last 12 months. [272657]
Jim Knight: The administration of Jobcentre Plus is a matter for the acting chief executive of Jobcentre Plus, Mel Groves. I have asked him to provide the hon. Member with the information requested.
The Secretary of State has asked me to reply to your question asking how many personal advisers Jobcentre Plus employed in each region in each of the last 12 months. This is something that falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.
The table enclosed shows the number of personal advisers in each Jobcentre Plus region in each month for the period March 2008 to February 2009.
| Personal advisers by region | ||||||
| 2008 | ||||||
| March | April | May | June | July | August | |
| 2008 | 2009 | |||||
| September | October | November | December | January | February | |
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