Score against NMS for care homes for older people as at 31 March 2009
Standard not met with major shortfalls
Standard not met with minor shortfalls
Standard met
Standard exceeded
NMS
N o. of services
% of all scores
N o. of services
% of all scores
N o. of services
% of all scores
N o. of services
% of all scores
1
Information
161
2
1,504
15
7,621
78
444
5
2
Contract
123
1
1,099
12
7,684
85
126
1
3
Needs assessment
112
1
871
8
8,667
84
728
7
4
Meeting needs
254
3
1,059
12
7,057
81
376
4
5
Trial visits
16
0
197
2
8,272
95
250
3
28 Oct 2009 : Column 437W
28 Oct 2009 : Column 438W
6
Intermediate care
77
4
160
7
1,841
84
104
5
7
Service user plan
269
3
2,990
29
6,259
60
892
9
8
Healthcare
168
2
1,338
13
7,934
76
968
9
9
Medication
397
4
2,752
26
6,973
67
286
3
10
Privacy and dignity
85
1
762
7
8,568
82
988
9
11
Dying and death
58
1
826
10
6,941
83
489
6
12
Social contact and activities
171
2
1,906
18
6,585
63
1,749
17
13
Community contact
18
0
230
2
9,150
88
1,008
10
14
Autonomy and choice
64
1
685
7
8,751
84
899
9
15
Meals and mealtimes
73
1
1,039
10
7,818
75
1,481
14
16
Complaints
92
1
754
7
9,133
88
432
4
17
Rights
40
1
280
4
7,571
95
66
1
18
Protection
199
2
1,293
12
8,629
83
286
3
19
Premises
198
2
2,117
20
6,867
66
1,227
12
20
Shared facilities
107
1
984
11
7,205
80
689
8
21
Lavatories and washing facilities
223
2
1,623
18
6,715
75
410
5
22
Adaptations and equipment
192
2
1,632
18
6,737
76
293
3
23
Space requirements
48
1
569
7
7,573
88
450
5
24
Furniture and fittings
131
1
1,461
16
6,973
76
576
6
25
Heating and lighting
301
3
1,802
20
6,527
73
291
3
26
Hygiene and infection control
147
1
1,413
14
7,918
76
926
9
27
Staff complement
208
2
1,412
14
8,228
79
558
5
28
Qualifications
102
1
1,154
11
7,660
74
1,453
14
29
Recruitment
359
3
1,779
17
7,903
76
356
3
30
Staff training
183
2
1,782
17
7,507
72
928
9
31
Day to day operations
221
2
1,521
15
7,252
70
1,403
13
32
Ethos
199
2
822
9
6,691
76
1,037
12
33
Quality assurance
243
2
1,808
17
7,375
71
965
9
34
Financial procedures
164
2
697
9
6,795
88
76
1
35
Service user money
57
1
535
5
9,442
92
214
2
36
Staff supervision
438
5
2,297
25
6,403
69
207
2
37
Record keeping
415
5
2,494
29
5,617
65
158
2
38
Safe working practices
272
3
2,214
21
7,460
72
462
4
Note:
Figures are based on the most recent score for each standard as at 31 March. The year shown is not necessarily the year of inspection - not every standard is inspected against every year and not every service is inspected annually. Source:
CQC database
