Apprenticeships, Skills, Children and Learning Bill


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Mr. Gibb: Does the hon. Gentleman advocate the post of Her Majesty’s chief inspector being a life appointment? If he does not, could it not also be argued that the chief inspector is a here today, gone tomorrow official?
Mr. Laws: It might be, were it not for the fact that, as we have seen in the debates on Ofqual and the Qualifications and Curriculum Development Agency, we would wish to ensure that there was a much more independent oversight and appointment process for individuals who are given such important roles. Sadly, the Government have rejected many of those proposals that would ensure that those important officials have a reporting, accountability and appointment line that is not simply down to the Secretary of State of the day. The hon. Gentleman raises an important issue, but there is a way round that.
I am disappointed in the Minister’s response, but I shall mull this issue over to consider whether we should bring back another amendment at a later date. I beg to ask leave to withdraw the amendment.
Amendment, by leave, withdrawn.
Clause 192 ordered to stand part of the Bill.
Clause 193 ordered to stand part of the Bill.

Schedule 14

Powers in relation to schools causing concern: wales
11.45 pm
Jim Knight: I beg to move amendment 426, in schedule 14, page 218, line 18, leave out paragraph 4.
This amendment reverses a restriction the Bill would have imposed in relation to some Welsh voluntary aided schools that were causing concern. The restriction would have prevented the diocesan or other appropriate authority from appointing additional governors if the local education authority and Welsh Ministers had both already done so.
The amendment simply reverses a restriction that the Bill would have imposed in relation to some Welsh voluntary aided schools that were causing concern. The restriction would have prevented the diocesan or other appropriate authority from appointing additional governors if the LEA and Welsh Ministers had both already done so. I hope that it is straightforward enough for the Committee to support.
Amendment 426 agreed to.
Schedule 14, as amended, agreed to.

Clause 194

Complaints to which this chapter applies
Mr. Gibb: I beg to move amendment 72, in clause 194, page 111, line 35, at end insert—
‘(2A) The Secretary of State shall issue guidance as to which of the powers and duties of a head teacher shall be regarded as “prescribed functions” for the purposes of subsection (2).’.
The Chairman: With this it will be convenient to discuss the following: amendment 73, in clause 194, page 111, line 37, at end insert—
‘(aa) a decision relating to the disciplining of a pupil or any other matter relating to pupil behaviour or the enforcement of the published rules of the school;’.
Amendment 74, in clause 194, page 111, line 37, at end insert—
‘(aa) a decision about whether to suspend or exclude permanently a pupil;’.
Mr. Gibb: The clause is important. It gives parents and pupils the right to complain against a school when they believe they have suffered an injustice because of the actions or omissions, as it says in the explanatory notes, of the governing body or the head teacher exercising, or failing to exercise, certain specified functions. Amendment 72 would require the Secretary of Sate to issue guidance setting out precisely which powers, duties or functions of the head teacher would be regarded as prescribed functions—those that the parent or pupil could complain about to the local government ombudsman.
The decision to create a new system for school complaints has not been greeted universally with acclaim. The Association of School and College Leaders said in its briefing to members of the Committee:
“The complaints service proposed has the potential to be expensive, bureaucratic and, as it will have an interest in justifying its own existence, may be liable to increase rather than diminish whatever problems there may be.”
It went on to say:
“We are also extremely concerned that the effect of formalising the complaints system, in the way set out, has the potential to make schools more defensive thus fundamentally altering the home/school relationship. Even for concerns that initially appear minor, in order to protect themselves, schools will start recording all conversations and parental concerns and logging them with senior staff...Any increase in administrative time spent by teachers...will result in a reduction in available teaching time.”
In a similar vein, the NUT has also expressed its concern to the Committee, saying:
“There is concern among teachers and head teachers that this provision is at best unnecessary and at worst may further complicate existing complaints structures.”
NASUWT expressed scepticism and pointed out a number of potential problems with the system. It is not convinced that a complaints procedure of this nature is necessary. It would be helpful if the Minister could respond to the concerns of all those trade unions that have expressed their view. Will the new procedure result in schools becoming more defensive and cautious, perhaps by setting up a rather bureaucratic system to log complaints and concerns?
Mr. Laws: The hon. Gentleman is putting very forcefully the comments made by the NUT and the ASCL. Does he believe that this local complaints commissioner is unnecessary, and would he have a preference for another solution?
Mr. Gibb: I am not unconvinced that it might work. It might be a good system to enable parents to have more say over a school. I have cases in my own constituency where parents have complained to the head teacher at a school and have taken their complaint to a school governor and have received no satisfaction. Then they have come to me and I have written to the director of education or of children’s services and nothing has happened. I have then referred the complaint to Ofsted and, again, nothing has happened.
Mr. Laws: On what areas has the hon. Gentleman received complaints? On what type of issues did he not get satisfaction?
Mr. Gibb: I have a particular incident in mind. I will not name the school, but a parent had been concerned over a number of years about the amount of homework being given to her daughter. She was complaining that it was not enough and that the daughter did not receive any homework in some subjects, which did not comply with the homework documents that she had received from the school. She experienced that problem over a period of years and received no redress. I do not know whether this provision will ensure that such complaints are dealt with effectively, which is why I am asking such questions. I want to ensure that the system does not become defensive and bureaucratic. It must be able to deal with the genuine concerns of parents, if those concerns are not being met. Our education system must be much more responsive to parents’ desires about the quality of education that their children receive.
Does the Minister expect the change to result in an increase in the number of complaints, or does he believe that the overall total will remain the same? Amendment 72 requires the Secretary of State to specify which powers and functions of a head teacher would fall within the scope of a new complaint system.
The ASCL has asked for clarification on whether prescribed functions mean functions prescribed directly in legislation, or powers given to head teachers by virtue of other legislation. It says that if it were to be interpreted as the latter, it could have most unfortunate results. In its briefing, it cites an example:
“schools have a power (but not a duty) to act on poor behaviour away from the school site. However, if school staff take up this power, for example by patrolling an area away from the school and disciplining pupils who misbehave a school could be seen as assuming a duty of care to prevent all misbehaviour and bullying in the patrolled area. The school could then potentially become liable in tort if something happened, that could be shown to be foreseeable, to one of its pupils in the area even though the school has no power to give orders to pupils unless they are either on the school site or under the lawful control of the school.”
It would be very helpful if the Minister could address that very specific example.
Amendment 73 relates to complaints about the disciplining of pupils, pupil behaviour and the enforcement of published school rules, and proposes that such matters should be specifically excluded from the remit of the complaints procedure. As it stands, the Bill only takes out of the procedure issues about admissions decisions and matters about which the complainant already has a prescribed right of appeal, but there is a strong case for taking out behaviour issues.
Amendment 74 would exclude decisions about temporary and permanent exclusions from the remit of the complaints procedure. Both amendments are important. There is a growing sense that poor behaviour among pupils is a very serious problem in our schools that has significant implications for the wider success of the education system. Poor behaviour undermines the education of pupils and impacts on the quality of their school life. It is a major cause of stress for teachers and school staff. If pupils are poorly behaved, teachers are forced to spend more of their time on crowd control rather than teaching, and that causes some to leave the profession.
A survey in March 2008 by the Association of Teachers and Lecturers found that nearly a third of all teachers— 29 per cent.—had been punched, kicked or bitten by pupils. Nearly one in 10 teachers said that they had been injured by an aggressive or violent pupil, and two thirds of teachers had considered leaving the profession.
Mr. Laws: I have a lot of sympathy with all of these amendments. None the less, amendment 74 would exclude from the process permanently excluded pupils. Is not that already one of the exempt areas in relation to complaints?
Mr. Gibb: Page 106 of the explanatory notes says that permanent exclusions will be outside the remit of the local government ombudsman. It is important to include temporary exclusions, which is why the amendment is worded in such a way. Such matters of discipline and management should be left to the school. If teachers expect that they will have to justify themselves on such matters before an ombudsman, they are likely to resort to recording the process in ever greater detail, which may even serve as a deterrent to schools taking action that they would otherwise take. Therefore, in our opinion, the Bill should be amended to ensure that the ombudsman’s powers are not extended to this area.
Actually, that is also the view of the ASCL, which is concerned about the system of independent appeals panels. It is the Conservative party’s policy to abolish them—they have provided a huge disincentive to head teachers to expel or exclude pupils permanently because of fear of the stress and expense of having to go through the independent appeals process.
The ASCL says that it is imperative
“that the local commissioner will not be able to substitute his...judgment for that of the school”.
It also says that without that, and without a means of enforcing it, we may see a rising tide of complaints as parents seek another roll of the dice when trying to obtain what they want. That has been the experience of independent appeals panels for exclusions and omissions. In particular, there is a real danger that this well-meaning provision will significantly undermine schools’ capacity to maintain good order and discipline. We agree with the ASCL that anything to do with behaviour and discipline, whether or not there is already a prescribed right of appeal on it, should be taken out of the Bill, which is the purpose of amendments 73 and 74.
Mr. Laws: On a point of order, Mr. Chope. I seek your guidance on when you want me to make my main speech on this aspect of the Bill, in the hope of a courteous response.
The Chairman: We will have a stand part debate on the clause, so if the hon. Gentleman wishes to speak to this group of amendments, he can do so, or he can wait for that debate.
Mr. Laws: I know that you will stop me if I get this wrong, Mr. Chope. Our concerns underlying clauses 194 and 195 are similar and they would complement the discussion on amendments 72 to 74. With your permission, I will speak to the amendments now and not repeat myself when we discuss clause 195 or during any stand part debate on clause 194.
Our attitude to this part of the Bill is one of deep scepticism. The hon. Member for Bognor Regis and Littlehampton made the point very effectively that parents in our constituencies want to ensure that when they have complaints about a school, they have some mechanism for getting them heard. Of course, at the moment, there is a mechanism in any school to discuss issues with a head teacher. A discussion that probably began with the classroom teacher can be escalated to include the head teacher and the governing body. Frequently, in my experience, it will be escalated to the local authority. At that point, it can be escalated finally to the Secretary of State.
I understand why the Minister and his colleagues want to remove the right of appeal to the Secretary of State, because it seems somewhat excessive. I am not sure whether we obtained from the Minister in the evidence session an idea of how many of the complaints that the Secretary of State receives are investigated rather than simply dismissed as things for which he does not have responsibility. It would also be interesting and useful to know how many of those complaints have been upheld. Will the Minister—now or in the future—tell the Committee how many complaints have been received in the past three years, how many of those were investigated, and how many were upheld?
My impression is that the types of complaint that are likely to work their way up to the Secretary of State will often be vexatious, although I will not address that issue now as we have amendments that specifically deal with that. My impression is that many of the complaints tend to be issues that will not be pursued and that probably reflect a frustration with the decisions that were originally made. I am horrified, as are the ASCL and the NUT, by the thought that in many of the areas described so eloquently by the hon. Member for Bognor Regis and Littlehampton, there could be the process of appeal not only to a head teacher, but to a governing body, potentially to a local authority and then to this ombudsman function.
12 midnight
The Committee will know—in some senses this is a commendable thing—just how rigorous and detailed the ombudsmen process is, and how expensive it is. There is even a section in—
 
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