Apprenticeships, Skills, Children and Learning Bill


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The Chairman: I suspend the sitting until 1.10 am. I understand that, during that period, there will be some discussion about possible progress. However, I particularly ask the usual channels to have regard to the fact that there are people in this building who were led to believe that matters would have been concluded for today by now. It is important to bring some certainty to bear on matters and, from the Chair, I implore that something definite is made apparent by the time we reassemble at 1.10 am.
12.37 am
Sitting suspended.
1.10 am
On resuming—
The Chairman: I made a plea before the sitting was suspended for half an hour for some certainty regarding the proceedings. Around three hours ago, I received a communication from the Government Whip stating that she would regard getting to clause 215 as reasonable progress. On that basis I informed, through the Clerk, the Refreshment Department and other workers in the House. It now seems that, despite the relatively steady progress made since then, the Government wish, or may wish, to go beyond clause 215.
I offered to chair this afternoon’s sitting because my co-Chairman chaired a long sitting on Tuesday and was likely to have a reasonably long one today. Nobody notified my co-Chairman that proceedings were likely to carry on as late as this, but if she was still here, as was the original intention, she would have been in the Chair throughout, which would have been equivalent to around two and a half times more than a normal sitting for one day. I appeal to the usual channels to bring some clarity and reasonableness to bear on the situation. The Bill can be considered on Tuesday and I was earlier informed that the Programming Sub-Committee might meet—I do not know the full details—to enable that sitting to go on until midnight.
I appeal to all members of the Committee to think about what is happening to other people in this building. The Refreshment Department was given no notice of what was happening, and there are also police officers, Badge Messengers, Clerks and shorthand writers to consider. We should do what is reasonable. I cannot dictate things from the Chair; all I can do is appeal to the better nature of members of the Committee, and I am doing that publicly because it would be unreasonable for us to sit beyond the time necessary to complete clause 214. If we get to that stage and the Government or anybody else insist on proceeding further, I will consider what action I can take.
I make a plea for reasonableness on the issue. There have been a number of incidents today, most of them when I have not been in the Chair—there was a period, for instance, when there was not even a quorum. We need to get down to business, but I hope that when we start debating the extra amendments on the amendment paper, we also have discussions behind the scenes and through the usual channels to bring some much-needed clarity to bear before it is too late. It is now quarter past 1 and people are entitled to know whether the Government plan for the sitting to continue until breakfast time or whenever.
As Chairman, I do not have the privilege of being able to go for a kip or whatever, so I am certainly not going to sit in the Chair without a significant break if the plan is to continue until breakfast. If the Government want to go on until then, we will consider that, but we need to be able to plan accordingly. I have said enough, so we will now move on to consider further amendments.
1.15 am
Jim Knight: On a point of order, Mr. Chope. I hear your plea and am certainly mindful of the strains that sitting so late puts on you and the staff to whom you have referred, and to whom we are extremely grateful for the service they are providing to us. We have sat for six hours extra this evening, but have made progress only from clause 184 to clause 195. Six hours is longer than we would have been sitting next Tuesday, so that is not reasonable progress, and we feel that it is important now to make reasonable progress.
Mr. Laws: Further to that point of order, Mr. Chope. I would like to clarify whether your comments, with which I very much agree, are directed at the usual channels. I think that you have made it clear that you are in no way suggesting that the scrutiny of the Bill should be compromised, and you will understand that we are keen to ensure that we scrutinise it rigorously, because it is extremely important and could place onerous responsibilities on all the institutions involved. I support what you have said, but note that it is directed at the usual channels, not at the scrutiny being undertaken by those on the Liberal Democrat Benches.
The Chairman: I will make one further comment on the points of order. If it was thought reasonable at 10.30 pm that the Committee should adjourn when we reach clause 215, it does not now seem reasonable that we should adjourn after getting beyond clause 215, bearing in mind the time that has elapsed since then. I will say no more on that, other than that I hope that constructive discussions will take place while we consider further amendments.

Clause 195

Power of Local Commissioner to investigate complaint
Mr. Laws: I beg to move amendment 2, in clause 195, page 112, line 46, at end insert
‘or if the local Commissioner considers the complaints to be vexatious or malicious’.
The Chairman: With this it will be convenient to discuss amendment 71, in clause 195, page 112, line 46, at end insert—
‘(5A) A Local Commissioner may in particular decide not to investigate a complaint under this Chapter, or to discontinue an investigation if, in his opinion, the complaint is vexatious.’.
Mr. Laws: By extraordinary coincidence, Mr. Chope, following the comments you have just made, we come to an amendment dealing with vexatious and malicious activity.
Often when someone gets a bee in their bonnet over some perceived injustice, perhaps having had some setback they find difficult to accept or tolerate, they pursue a complaints procedure, or some other procedure open to them, maliciously or vexatiously. That can have enormously damaging consequences: it can use vast amounts of other people’s time and be an expensive and unproductive process. That is why we have proposed amendment 2.
We have already indicated, as was clear in the debate on clause 194, that we do not believe that clauses 194 and 195, or the associated clauses, are necessary or that those powers should sit with a local commissioner. We believe that local authorities should be the relevant higher appeal beyond the school governing body. However, if we are to have those measures in the Bill, we ought at least to try to filter out some of the complaints that would not be productive, could be damaging, and could be vexatious and malicious.
The amendment has been suggested by the Association of School and College Leaders, which is extremely concerned about these provisions and believes that there is scope for endless second-guessing of head teachers and endless complaints that could be extremely time consuming and unproductive. We believe that ensuring that the local commissioner can disallow, set aside or not pursue complaints that are considered vexatious or malicious would help to ease some concerns about the Bill.
The amendment is in some ways moderate. It would not necessarily change the Government’s intentions, but it would clarify the how malicious complaints would be dealt with. Indeed, the wording is taken from the explanatory notes to the Bill. We hope that Ministers are willing to accept that malicious and vexatious activity can be extremely damaging, especially under the circumstances described in the Bill. We therefore hope that they will accept amendment 2—or, indeed, amendment 71, tabled by the hon. Member for Bognor Regis and Littlehampton, which deals with the same concern in a similar way.
Mr. Gibb: Amendment 71 would give the local commissioner a specific power to decide not to investigate a complaint if he believed it to be vexatious. The amendment would provide clarity and reassurance for teachers, who are clearly concerned that vexatious complaints may arise, causing them distress and other problems. That has not been adequately addressed in the Bill, as the hon. Gentleman said when moving amendment 2.
I cite what John Bangs, assistant secretary of the National Union of Teachers, said in evidence to the Committee. It is always good to quote the NUT when making my argument; I have done so several times today and may do so several times more this morning. Mr. Bangs said:
“What I am anxious about is the increased potential for irrelevant vexatious and malicious complaints with this system.”
Similarly, Chris Keats, general secretary of the National Association of Schoolmasters Union of Women Teachers, told the Committee:
“We have reservations about the practicality and manageability of vexatious complaints”.——[Official Report, Apprenticeships, Skills, Children and Learning Public Bill Committee, 5 March 2009; c. 92, Q228 and 229.]
An Association of School and College Leaders briefing says that the association is concerned about the same point. It notes that vexatious complaints by parents or pupils are referred to in the explanatory notes and that the local commissioner can investigate or discontinue such complaints as he feels appropriate. It wants provision in the Bill to discontinue complaints that are considered vexatious by the local commissioner. Although vexatious parents represent only a small proportion, they occur at every school and their impact can be disproportionate. The experience of ASCL members suggests that such parents would not be satisfied to be told by the local commissioner, however independent, that the school had acted reasonably.
That is the concern of all the unions that gave evidence to the Committee. They said that there is the potential to undermine the effectiveness of the new complaints procedure and that if the Bill fails to deal with this matter, it is also likely to undermine any good will that schools may feel towards the new arrangements. It is surely sensible to put the matter beyond doubt and to accept amendment 71, or the amendment moved by the hon. Member for Yeovil. That would give the local government ombudsman a specific power to discontinue vexatious complaints.
Jim Knight: The amendments would make it explicit that the local commissioner could decide not to investigate or to terminate an investigation on the ground that a complaint was vexatious or malicious. We would agree with the need for the local commissioner to do so, which is why, under clause 195(4), in direct replication of the power he has in respect of other complaints, the local commissioner has wide discretion to determine whether to initiate, continue or discontinue an investigation. Included within that provision is the ability to determine whether the complaint is vexatious or malicious, or does not warrant investigation by the service.
It is important to bear in mind the fact that the commissioner has a wealth of experience in dealing with such matters, and that when appropriate he exercises his discretion to terminate an investigation dealing with unreasonably persistent complaints. It is important to note that the percentage of complaints that would fall into this category is small. I expect the commissioner to adopt similar policies to those that he uses in his work with local authorities and to produce guidance on how to determine whether a complaint is vexatious in relation to complaints about school matters.
I also anticipate that the service will work closely with the widest possible range of stakeholders, including schools and governing bodies, to assist in handling such complaints. That should help to nip those difficult cases in the bud and ensure that we do not encourage such complaints by establishing the service. I therefore ask that the amendment be withdrawn on the basis that the issue has been given full and careful consideration.
Mr. Gibb: I listened very carefully to what the Minister said and I am not convinced that the fact that the ombudsman, with his general powers, can stop a vexatious complaint being investigated will be enough to satisfy teachers. They will take advice from unions and look to the Education Acts, or similar legislation emanating from the Government, for information on how complaints are dealt with.
To reassure teachers, this power needs to be explicit in the clauses that create the new complaints procedure. It is not good enough to have those procedures spread around the legislation on measures that give the local government ombudsman his powers. We want to clarify the system; it needs to be explicitly drafted, as the hon. Member for Yeovil and I have said.
Bill Wiggin: I am very unhappy with the clause as well. This power should be clear and explicit in the Bill in the way described in the amendment, because our experience as Members of Parliament is that, often, people who become vexatious litigants and are persistent and unpleasant in the way that they complain are quick to check their legal position before they begin. Therefore, it would be helpful to teachers to know that we have taken every step with the Bill to ensure that anybody who wished to be vexatious was aware that the course that they were about to embark upon could be stopped dead in its tracks through clear legislation. Is that not the case with the amendment?
Mr. Gibb: I am grateful to my hon. Friend for that intervention. He is absolutely right, which is why I will support either the amendment tabled by the hon. Member for Yeovil or that which stands in my name and the names of my hon. Friends.
Mr. Laws: I fear that we have heard wise words from Conservative Members on the Back and Front Benches. From our experience in Parliament and our constituencies, we know that vexatious or malicious individuals can use all sorts of devices to take forward their complaints and can be particularly malicious and difficult regardless of the consequences. The provisions that the Minister referred to are extremely ambiguous. He referred to clause 195(4), which merely says:
“Whether to initiate, continue or discontinue an investigation is a matter for the discretion of the Local Commissioner dealing with the complaint.”
Frankly, it is obvious that the local commissioner would have that type of discretion if, for example, the complaint collapsed completely. However, the Bill does not make it clear that there should be specific provision—encouragement, in some ways—for the local commissioner not to allow malicious or vexatious complaints, which could be time consuming and damaging.
Ms Butler: On a point of order, Mr. Chope. I move that the question now be put.
The Chairman: I am not prepared to accept that.
Mr. Laws: I am grateful, Mr. Chope. As I was saying, I am not satisfied with the explanation given. It is essential that the safeguards be in the Bill, so I would like to press amendment 2 to the vote.
Question put, That the amendment be made.
The Committee divided: Ayes 3, Noes 8.
 
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