Health Bill [Lords]


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Mr. Mike O'Brien: Section 1 of the NHS Act 2006, to which the clause refers, makes it absolutely clear that NHS services must be entirely free of charge subject to the conditions in relation to, for example, a contribution where prescription charges are involved. I do not see any need to repeat section 1 of the NHS Act 2006 now.
The hon. Gentleman may be concerned that the Government no longer believe that public funds should be devoted to NHS patients. That is not the case, as I explained in my responses to previous amendments. I will not repeat my points here. It is the case that NHS funds will be applied to NHS patients. That is the objective, the aim and the way in which we wish to proceed.
Mr. Stephen O'Brien: I was, of course, referring to section 1(3) of the NHS Act 2006, which was picked up by the Minister. In relation to the reference in the 2006 Act to
“the services so provided must be free of charge except in so far as the making and recovery of charges is expressly provided for by or under any enactment, whenever passed”,
it was my concern that we would end up with a chain of legislative provision that uses the phrase “any enactment”. I was concerned that we would end up with a series of pieces of legislation that would contain the phrase “any enactment” and then “under an enactment”. My point is that one has the grave danger of never specifying where the chain of legislative line follows. I shall not press the amendment to a Division, but the point has been made that we should be careful not simply to rely on the phrase “any enactment” or “enactments”, because it will become very vague to those who will succeed us over time.
Amendment, by leave, withdrawn.
Clause 2 ordered to stand part of the Bill.

Clause 3

Availability and review of the NHS Constitution
Sandra Gidley: I beg to move amendment 165, in clause 3, page 3, line 3, after ‘public’, insert
‘in formats accessible to people with disabilities’.
The Chairman: With this it will be convenient to discuss amendment 168, in clause 5, page 4, line 17, at end insert
‘, including in formats accessible to people with disabilities.’.
Sandra Gidley: These are a couple of simple amendments to try to further the debate on Second Reading about the availability of the constitution for those who may have some sort of disability. I am particularly mindful of people with a visual impairment. I perhaps should declare some sort of interest here. My husband is registered blind, so I am acutely aware of some of the difficulties faced by people in trying to access information. The Minister could argue that the issue is covered by equality legislation anyway and that existing legislation should ensure that the information is made available. However, the facts do not bear that out.
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Research undertaken by the Royal National Institute of Blind People shows that a large percentage of patients did not receive information in an appropriate format. In many cases, that information might have been available with a little thought, but nobody thought to provide something usable. The statistics are stark. The group that came out best was community pharmacists—I probably ought to declare another interest—although information about prescriptions came out worst, so the picture is slightly mixed. In urgent care, perhaps nobody minds too much if the information is not readily available in an accessible format.
Given the interest in health and the drive towards self-care, on which the Government seem keen, it is more important than ever that information is available. If we start with the constitution by including access to information in accessible formats in the Bill, it will help to drive improvements in all other areas of the health service. The Minister could also argue that the Equality Bill, which is going through Parliament at the moment, might be a more appropriate place for such provisions, but people who work in the health service take far more notice of legislation in a health Bill. Given the failure to put existing legislation into practice, that is another reason for putting the measures in this Bill. In a letter to Lord Low, the Solicitor-General said:
“We are not persuaded of the case for making specific reference to the provision of information in alternative formats on the face of the legislation”
—a reference to the Equality Bill.
The amendment is a simple amendment that should not need to be included in the Bill, but the evidence is overwhelming that we must do something, as the provision for an increasing group of people is inadequate. Given our ageing population, many of whom have eyesight problems, such an amendment is even more important.
Mr. Stephen O'Brien: I can see where the hon. Lady derived the impetus for the amendments, and I agree with the principle behind them. It is certainly right that every citizen, taxpayer and service user should be able to access the constitution, the handbook and all the other associated documentation and rules. I worry slightly that the duty as drafted might apply only to people with more than one disability, but presumably that was not her intention.
I am slightly concerned that by its very inclusion—I think that this is the second point that the hon. Lady was seeking to make in the amendment when she said that the equalities legislation will cover all such issues—the amendment would open up a divide in the public discourse between patients, staff and members of the public and people with disabilities, which is something that we have all been seeking to combat for years. I am not suggesting that that was the hon. Lady’s intention, but we need to be careful lest we create separate categories. All patients are patients, and some of them, I accept, have disabilities. The same goes for staff and members of the public. As long as we are clear that there is no such intent, as I am sure is the case, we are allied in backing the spirit of the amendments.
Mr. Mike O'Brien: I begin by reassuring the hon. Member for Romsey that the constitution and the handbook will be, and are, readily accessible to patients, public and staff. The constitution is available in a number of alternative formats in addition to translations in 11 languages. It is available in Braille, large print and audio format, and there is an easy-to-read version that can be used by children and those with learning disabilities. The handbook is available in Braille to those who request it. Those formats are available through the internet, over the phone and by post. NHS bodies have also accessed the hard copies of the document, and are being supported by the Department of Health in promoting the constitution locally. We fully intend to keep the formats, so there is no need to put that in the Bill. The Disability Discrimination Act 1995 already requires public authorities to take reasonable steps to provide disabled people with an auxiliary aid if that would facilitate the receiving of any benefits. I believe that further duties are unnecessary.
The point that the hon. Lady reasonably makes is that we may have legislation, but it is not always delivered in practice. I accept that, but the original legislation must be enforced rather than compounding the problem by saying that it was not always enforced when it should have been under the 1995 Act, so we will repeat it. That does not resolve the issue. The way to resolve it if the law is not being complied with—this does not seem to be the case—is to enforce the existing law. We should not pretend that we can do something just by repeating the same effect in new legislation.
Law making and law enforcement are different, and the option of using the law subsequently to ensure that organisations enforce previous legislation is available to citizens and various representative organisations such as RNIB. It is therefore right that they should use the existing legislation and the new equalities legislation when appropriate to ensure that the various pieces of information are available in the necessary forms. Repeating it in subsequent legislation—we could do that in every piece of legislation—is not the way forward. We have generic legislation, and it should be used.
I submit that the NHS constitution is available in the ways that the hon. Lady hopes, and I hope that she accepts that we agree that it should be readily available in the appropriate format for people who need it. I believe that it and the handbook are available in those various forms.
Mike Penning (Hemel Hempstead) (Con): Why will it be produced in so few languages, when NHS Direct provides a translation service in 175 languages? I am not suggesting that the constitution should be produced in 175 languages, but if NHS Direct is translating into so many languages, the limited number in the provision will not be suitable for the members of the population who need to read it.
Mr. O'Brien: I will take that back to those who are responsible for the matter, and tell them it was suggested in the Committee that 11 languages are insufficient, and that 175 seem to be necessary.
Mike Penning: I want to clarify whether 11 is sufficient; 175 means that a ridiculous amount of taxpayers’ money is being wasted by NHS Direct.
Mr. O'Brien: Having advocated 175 languages, the hon. Gentleman is now withdrawing that and saying that that number is ridiculous. I am not sure where he is on this, but as far as I am concerned we must try to make the NHS constitution readily available to those who may need to access it. I will leave it to others to determine how that ready availability should be determined. The hon. Member for Romsey raised issues concerning people with visual impairment, and I am anxious to ensure that they will have access to the NHS constitution in an appropriate form.
Sandra Gidley: I am obviously pleased that the constitution is available in many formats, and habitual users of Braille, which requires a lot of training, will not have second thoughts about asking for information in their format of choice. My concern is that those whose eyesight has failed as they have grown older may not be used to asking for information in an alternative format or even aware, in many cases, that it is available. It is a bit of a cop-out to say, “Well, it’s the DDA that’s not working so there’s no point in putting it the Bill”, because reinforcing the DDA on numerous occasions may make that Act more effective.
The statistics show that a lot of patients are not given access to suitable formats. The staff seem to be the missing links who, perhaps because they do not have a disability, are probably not aware of the difficulties faced by others in accessing information. I intend to withdraw the amendment, but I think that there should be a little more in the handbook aimed at staff to give them a responsibility to ensure that information is provided in the format most useful to any individual. That is on a slightly wider point than just the constitution, but an early review of the handbook may be the best way to address this matter.
Mr. Mike O'Brien: The hon. Lady has made a useful point about the handbook, and I will certainly give it due and full consideration. Thanks to the wonders of modern technology I can add that there are 180 countries in the world, and NHS Direct provides language interpreters rather than various translations.
Sandra Gidley: There is another chance to debate the matter further with a new clause tabled later in the Bill, so, for the moment, I am happy to withdraw the amendment.
Mike Penning: I want to clarify the situation regarding the languages in which the document will be available and NHS Direct’s ability to use interpreters, especially for languages as obscure as Cherokee, which the British taxpayer is paying for. We are using interpreters in the UK to help people access the NHS facilities, so where does the figure of 11 languages come from?
The Chairman: Order. Perhaps the Minister would write to the hon. Gentleman.
Mr. Mike O'Brien: I am happy to do so.
Sandra Gidley: I beg to ask leave to withdraw the amendment.
Amendment, by leave, withdrawn.
Mr. Stephen O'Brien: I beg to move amendment 11, in clause 3, page 3, line 3, at end insert—
‘(2) The Constitution must be revised whenever its constituent parts cease to be consistent with legislation.’.
With two O’Briens and an O’Hara in the room it is a blessed relief that we are not speaking Irish or double-Irish. Amendment 11 would revise the constitution whenever the legislation underpinning it changes in such a way as to bring legislation and the constitution into contradiction. Earlier, I set out our commitment to the core principles of the NHS as established in the NHS plan, which was the subject of amendment 5. We will continue to seek to enshrine those principles in legislation—we had some enjoyable teasing out on amendment 7. I believe that the Government intend to continue to believe in that too. However, there is explanatory paraphernalia in the constitution itself, and I am thinking particularly of the responsibility under section 2b which runs:
“You should keep appointments, or cancel within reasonable time. Receiving treatment within the maximum waiting times may be compromised unless you do.”
Sound stuff, leaving aside the somewhat Orwellian veiled threat that it seems to encompass, or perhaps not, although it sounds commanding.
The Secretary of State has just taken up his post and promised a bonfire of the targets. Given the enormous volume of regulations that have indeed been introduced on this Government’s watch, even if the bonfire is as fierce as it was at Buncefield in the constituency of my hon. Friend the Member for Hemel Hempstead, as extensive as the fire of London, or even as destructive as the very fires of hell, I cannot see any of those regulations being burnt to a sufficiently small number. So much legislation seems to be being produced, not least by regulation, that I hope that the Minister will confirm what will happen in the event that the constitution ceases to be underpinned by legislation. It is important that we have a backstop, which this amendment is intended to provide, in case there is a mismatch—as one can envisage happening quite easily—between the legislative underpinning and the constitution, even as amended, in the overlapping Venn diagram, which I referred to earlier.
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Mr. Mike O'Brien: Amendment 11 obliges the Secretary of State to revise the constitution whenever its constituent parts seek to be consistent with legislation. Let me reassure the Committee that it is already our intention to revise the constitution if it ever becomes inconsistent with the law or departmental policy. My noble Friend Lord Darzi put that on record in the other place. I do not believe that a new statutory requirement in the Bill is necessary. Indeed, I would say that, because it is not necessary, putting it in would amount to over-regulation. In fact, the amendment would inadvertently limit the Department’s flexibility and impose an overly bureaucratic approach to how that was done. Indeed, on the face of it, this seems to be an attempt from the Conservative Front Bench to ensure that we do a little bit extra. It will impose extra bureaucracy on the NHS that we just do not need. For example, there could be two changes in legislation in short succession that affect the constitution. It would clearly make sense, therefore, to deal with both of them together rather than be forced, as this additional regulation would do, to revise and republish the constitution twice over, with full consultation each time.
Similarly, it would be perverse to force the Government to make minor and purely technical changes only a few months before a major 10-year overhaul of the constitution, as required in the Bill. The more sensible approach would be to make a clarification in the handbook, which is designed to be easily updated. In principle, the hon. Gentleman’s objective is a reasonable one, but I do not believe that a duty in the Bill is the right way to achieve it. I hope he will therefore feel that he can withdraw the amendment, because he is fulfilling precisely that fault that he criticises, which is over-regulation. This, indeed, if it was passed, would be over-regulation.
 
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