Welfare Reform Bill


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Q 21Paul Rowen: In Oldham, Paul, you have been lucky to have the co-operation of the primary care trust so you have a firm measure of control over community services and adult social services. That is not included in the regulations in this Bill. I am thinking of an example of a young man who went to university; we had to get everyone together on a Friday afternoon. The council had agreed its money; the university had agreed what it was going to do. The PCT was reluctant to finance the support that young man needed. Will people be able to get the lifestyle changes that they want without adult and community care control as well?
Paul Davies: I would say two things. The first is not as flippant as it sounds—the harder we work, the luckier we get. Secondly, in terms of the duty to co-operate between the organisations, you are describing a situation that I am familiar with from across the country. It is probably the thing I get the most phone calls about—people asking whether there is a better way to do it. It is a fine example of not being able to join the whole system together around that individual.
There is another stream of work to be done about the duty for other bodies to co-operate, not just in employment. It is back to the vision and everyone playing their part in that. As the regulations stand, it is perfectly possible that someone could be receiving an individualised social care budget and, as their health deteriorated, move into a continuing health care arrangement but then find that they had lost all choice and control in that arrangement because the funding was coming through a health stream. There is good work going on in the health stream, looking at integration, but that is only in the health stream.
Q 22Paul Rowen: Should a duty to co-operate be included in the Bill?
Paul Davies: I would say so; yes.
Q 23The Chairman: We seem to have exhausted our questioning, so before we thank you, do either of you have any final thoughts that you wish to leave these parliamentarians with, to have in the back of their mind as they go on to consider the Bill?
Liz Sayce: Access to Work is a very successful programme and brings back about £1.70 for every £1 spent on it. The recent announcement that the budget for Access to Work is to be increased is very welcome, but the programme has not delivered equitably for all disabled people. In particular, it has not worked so well for people with a fluctuating condition or a mental health condition. There is a real imperative to use that additional resource, ideally to make the support into work an entitlement. The support should be on offer as part of the quid pro quo: you will take responsibility for taking up employment, if you are able to, and the Access to Work support should be there, and more equitably so. In the White Paper there were welcome references to improving these services for people with fluctuating conditions, including mental health conditions. It is a very cost-effective programme and the more that can be done to make it available to everybody who really requires it, on an equitable basis and almost as of right, the better.
Paul Davies: I have a couple of things to say. My first point echoes that last point. Our experience in adult social care with people with fluctuating conditions is that everybody is assessed as though they were on their worst day—that is the way things work. Everyone is not always on their worst day, but they are assessed as if they were. There is not then the flexibility to deal with changes in the condition, to be able to roll forward money or take money from a forthcoming arrangement. That is very much a self-service model, and one that works for people and reinforces the choice and control. It is also a more efficient model, as any self-service catering arrangement demonstrates. So I think there is room for making all this work in a way that reinforces what I will say next.
Through absolutely nobody’s fault, we have socially excluded lots of people in this country over the years, as much because of systems as anything else, and this is a fantastic opportunity to link up the various systems and ensure that they all play their part in delivering the vision for the individual, which I know is shared around this room. It is the right moment to do it. If we do not do the things that I and my colleague have spoken about, we will end up with a lot of people who never get to maximise their full potential.
My experience in Oldham—this is also the experience elsewhere in the country—is that everybody has something to contribute, and enabling them to contribute brings to fruition all the things that we all want. If we insist on keeping people at home and on benefits, we are losing a marvellous opportunity to get people to play their full part in our society.
The Chairman: Thank you both very much for your time, for your evidence and for how you have responded to questions.
11.54 am
Q 24The Chairman: I welcome our two witnesses from DrugScope, Dr. Roberts and Mr. Barnes. Would you introduce yourselves and explain who you are?
Martin Barnes: I am the chief executive of DrugScope and have been with the charity for nearly five years. Prior to that, I was the director of the Child Poverty Action Group, so I find it interesting that we have the benefits side and the drugs side coming together on this issue.
Dr. Roberts: I am Marcus Roberts, the director of policy at DrugScope. I have had two stints at DrugScope, between which I was head of the policy and parliamentary unit at Mind, the mental health charity. I have also done a stint at the National Association for the Care and Resettlement of Offenders, so those previous posts give me an understanding of crime, drugs and mental health.
Q 25The Chairman: Before colleagues ask questions, I invite you both to make a statement reflecting on the Bill. It does not matter how long you take.
Martin Barnes: Going back to the publication of the new drugs strategy last February and its commitment to improve drug treatment effectiveness and the outcomes for problem drug users, we welcome what is very much a new and positive emphasis on the importance of reintegrating people who are in or completing treatment. Linking the drugs strategy with the Government’s wider agenda of tackling worklessness, social exclusion and poverty was a welcome development. With regard to the Bill, clearly we strongly support the commitment to provide more support for problem drug users, particularly those in treatment.
DrugScope is a membership body for people who work in the drugs field or similar professions and basically share a common goal to minimise drug-related harms. We consulted extensively on the Bill’s proposals, as they appeared in the Green Paper in the summer, and there was universal welcome for the commitment to help problem drug users to reintegrate themselves and to provide more support through the benefits system for them to engage with training and employment.
However, there was considerable concern about the conditionality that linked the requirement to undergo treatment with the benefits system, and some of the initial proposals intended to enable the Department for Work and Pensions to identify problem drug users. There were considerable concerns about some of the initial proposals set out in the Green Paper, some of which have now been abandoned, particularly the proposal that it would be a condition of benefit to declare whether you were a crack cocaine or heroine user. We are pleased that that has not progressed.
It would be fair to say, however, that many of our concerns remain, and those come from members who work with problem drug users day in, day out. Some of our members who deal with the more challenging and marginally socially excluded members of our community were concerned about the various proposals on identification, the sanctions requirements, and the idea that they would have to undergoing drug treatment at the risk of benefit sanctions.
Dr. Roberts: I do not have much to add to that, but would like to underscore a couple of points. The commitment to get more problem drug users into work and help them along the path to employment is really welcome, but it is important to be realistic about the barriers that prevent many such people getting into employment. The range of barriers includes problems with skills and experience of work, problems with CV gaps and poor employment histories and problems with employers’ attitudes—that can be described as stigma, but it is more generally about employers having anxieties about working with that group. That is why some of the material in the Gregg review, about recognising that there are people in the benefits system who should not simply be abandoned and written off, but are none the less quite a long way from a place where they could step into mainstream employment, is important. The issues about how we support that group are really important, but also quite thorny and tricky and need some thought.
Not only do we have problems with the impact of the sanctions regimes, but it is also quite likely that a system that was better at encouraging people to voluntarily disclose drug problems, which included a promise that, if they did, they would get proper support, encouragement and help, could more effectively identify people and bring them forward in ways that engage them more productively with treatment services than the stick of sanctions. On that point, the Government’s voluntary progress2work programme, which I think has been running since 2001, is linked to jobcentres and helps problem drug users to get into training and work and provides assistance on issues such as housing and debt. We would like to see that work being built on, and would have liked to see more evaluation and thought about the effectiveness of that approach being fed into the Bill.
Q 26Meg Munn: In the last session, we heard about the importance of organisations working together to look at the range of issues for people who are considering getting back to work or getting into work for the first time. I assume that we would say exactly the same things about drug users: it is not about one part of their life, but about the whole range—it is about accessing treatment, accommodation issues, other health issues and Access to Work. Are you saying that there are things in the legislation as drafted that would prevent that? Are there things that we should be more directive on, as Mr. Davies said in the last session? There are sanctions, which seem to be the right thing at some point, but are there other ways in which the Bill could be improved to deliver the services to assist people?
Martin Barnes: The measures in the Bill specific to problem drug users, clause 9 and a new schedule, do not articulate what the positive support for problem drug users will actually be. The proposed legislation talks about things such as the identification requirement; the requirement to attend an interview; referrals for a substance misuse assessment; information sharing with the police, the probation service and others; the fact that a rehabilitation programme can be imposed on a claimant; and the fact that somebody can be directed to attend a specific place or institution for treatment. The Bill does not articulate what Ministers have described as the vision and aspiration to provide more support for problem drug users. That is the part of the Green Paper and the drug strategy that we welcomed and support, hence our concern about the Bill as it currently stands. There are other elements of the Bill that give the Secretary of State powers to provide additional financial support for certain people, such as those on jobseeker’s allowance. We do not have any similar provisions specific to problem drug users.
If the aim of the Bill is delivered in terms of identifying more problem drug users through the benefit system and trying to get them into treatment, that will clearly put additional capacity pressures on the drug treatment system. Although we have seen significant increases in investment in drug treatment, which has been very positive and cost-effective and is showing positive outcomes, the pool treatment budget for the next three years is frozen in cash terms. Furthermore, the spend per person on drug treatment has been falling, and although efficiency savings—as they are inevitably called—can no doubt be found, at a time when drugs services and their partners are rightly expected to do more for problem drug users by helping them into housing, training and employment, the resources available to do so are actually falling in real terms in many areas.
Dr. Roberts: May I just make three very quick points on why the Bill might not help in accessing some of that other support?
First, a lot of the Bill is about getting people to disclose problem drug use, because if they disclose that they have a drug problem they can be helped and supported. I think it is important to contextualise that, because people’s experience will be that disclosing drug problems is a consistent barrier to their accessing support, whether it relates to housing or employment. It is important to be aware of the reasons why people might be reluctant to disclose.
Secondly, and more directly, I think that one impact of benefit sanctions could be damaging to some of the recovery capital that people rely on in a very direct way. For example, we recently held a seminar to discuss such issues with Adfam, a charity that works with the families and carers who work with drug users. Its concern was that, where benefit sanctions are applied, families, parents and so on will quite often pick up the financial slack. That could damage the supportive family environments that can help people get their life back on track.
My last point is a more general one about the political discourse. If you have a political discourse that portrays drug users on benefits as people whose primary problem is that they are not sufficiently motivated and may need to be sanctioned into actively seeking work and help, that creates a picture in the eyes of employers and others who might provide things like housing that does not speak positively of this group.
Q 27Meg Munn: I am sorry; are you saying that people currently have a very positive image of drug users and that the Bill will make it worse?
 
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Prepared 11 February 2009