The Insolvency Service - Business and Enterprise Committee Contents


Memorandum submitted by the Association of Business Recovery Professionals

EXECUTIVE SUMMARY

  R3 believes that the Insolvency Service provides a valuable service to the UK. The professionalism and commitment of the staff and its management in discharging their obligations should be recognised. R3 and the Insolvency Service, along with the subordinate regulators, inhabit shared space in the open system that is the insolvency industry; and share many of the challenges and satisfactions available to those who act in the service of the debtor and creditor communities, and the country as a whole overlain by the current insolvency legislation.

ABOUT R3

  R3—The Insolvency Trade Body—represents 97% of all licensed Insolvency Practitioners (IPs) who help individuals and businesses in financial trouble. There are approximately 1,700 IPs in the UK, who are licensed and regulated to give best advice and apply statutory, licensed procedures. Whether as accountants or lawyers, IPs deal with personal and business insolvencies, from large to small businesses; and help from "turnaround" to formal insolvency procedures. 89% of IPs state that that they give their first hour of advice for free.

MAIN RECOMMENDATIONS

  R3 believes that the Insolvency Service should:

    —  report more fully on how it regulates the multiple regulators, so demonstrating that standards are applied consistently across the industry;

    —  provide fuller details of its operations as a direct regulator of Insolvency Practitioners (IPs), in order to demonstrate equal treatment of all IPs across the industry;

    —  be awarded greater resources to promote the industry within Government, parliament and the general public;

    —  be allowed to "punch at and above its weight" within Government on issues which have an impact on insolvency in the UK;

    —  support R3's goal to protect the title "Insolvency Practitioner" thereby offering greater protection to the public and R3 members;

    —  relinquish Crown immunity;

    —  ensure that creditors' legitimate calls for creditors' meeting and "Secretary of State" (IP) appointments should not be frustrated by the Official Receivers (ORs);

    —  evaluate ORs work as a free-standing area of activity to establish the true cost and benefits;

    —  be resourced fully to ensure that the projected increase in the number of Directors meriting disqualification, can be investigated appropriately;

    —  further investigate, adapt and introduce into the existing UK regime compulsory financial education for Directors' of failed businesses and personal bankrupts;

    —  require the Regulators to fully ensure the application of SIP 16 to ensure Pre-packs are processed correctly;

    —  have the lead role in protecting public policy on insolvency issues;

    —  manage/oversee all insolvent debt solutions to ensure consistency and coherence;

    —  review its plans and find either time to introduce SIVAs as originally planned or reflect on how the planned procedure can be accommodated under the current insolvency regime;

    —  collect figures on Debt Management Plans (DMPs) to build a more meaningful picture of the number of insolvent people in the UK; and

    —  take the lead have sole responsibility for the regulation of DMPs, so that these "missing debtors" are brought within the formal insolvency regime.

1.  THE INSOLVENCY REGIME

1.1 The value of the industry to the UK economy

  R3 believes that the UK's insolvency industry requires no fundamental changes—it is largely fit for purpose. The centre for economics and business research (cebr) in "The value of the insolvency industry"[1] conducted an independent study into the economic significance of the insolvency sector and its potential future contribution to UK prosperity. Some of the key findings are that the UK insolvency industry:

    —  saved 910,000 jobs in 2006 in businesses suffering financial problems;

    —  ranked ninth out of 127 countries for speed with which it deals with troubled businesses; and tenth out of 175 countries for the amount recovered for creditors (above the USA in both areas);

    —  employs 12,700 people directly; and makes a direct contribution to GDP of £780 million; and

    —  plays a vital role in maintaining a business environment in which entrepreneurship is encouraged and the economy can flourish.

1.2 Recommendation

  R3 believes that UK's insolvency regime does not require an overhaul, "managed evolution" is sufficient.

1.3 R3 projections on the growing number of insolvencies

  R3 members surveyed in October 2008 (18% response rate) predicted a significant increase in the numbers of business and personal insolvencies in 2009—a 41% increase in the number of business insolvencies (13,091 in 2007, 15,693 for 2008 and 18,440 for 2009) and an increase in the number of personal insolvencies (121,796 in 2007, 132,700 for 2008 and 148,352 for 2009), a predicted 22% increase from 2007-2009. In addition, members expect more complex cases.

1.4 Recommendation

  R3 believes that the private sector part of the insolvency industry uniquely has the skill and experience to deal with the volume and complex nature of expected insolvencies; and that moves to increase the Official Receivers' (ORs) activities be curtailed.

1.5 Multiple regulators

  Insolvency Practitioners are individually licensed by one of nine regulatory bodies.[2] The Insolvency Service as a "regulator of the regulators" must ensure that appropriate standards are applied consistently across the industry. This is challenging for an industry where the multiplicity of regulators cover differing fields (accountants and lawyers) and jurisdictions (England & Wales, Scotland and Northern Ireland). Key aspects of the regulators' work, which includes the adoption of new regulations, disciplinary procedures and monitoring, are not reported or recorded on an insolvency-industry wide basis and there is no public evidence (as in its annual report) of the detail of the Insolvency Service's regulation of the regulators.

1.6 Recommendation

  The Insolvency Service should report more fully on how it regulates the multiple regulators, so demonstrating that standards are applied consistently across the industry.

1.7 The Insolvency Service as a Regulator and the "Regulator of Regulators"

  The professional bodies derive their power to regulate IPs from the Insolvency Act 1986 (section 391). They carry out this function under terms agreed with the Insolvency Service which are set out in a Memorandum of Understanding. The Insolvency Service also has powers to regulate insolvency practitioners directly, but this is conferred by a different section of the Act (section 392).

  1.8 The Service therefore acts both as supervisor of the regulators, and as a direct regulator itself (of some 90 IPs). However, because of the nature of the legislation, there is a difference in the powers available to the professional regulators and the powers available to the Insolvency Service. The professional regulators employ a wide range of sanctions which they apply depending on the transgression. The Service does not have this range of sanctions; only the removal of a person's licence, or a limitation. This means that there is unequal treatment, depending on whether a practitioner is licensed by a professional regulator or by the Service. This may be seen as providing an incentive for some to choose to be licensed by the Insolvency Service, because they are subject to a less punitive system than applied to those regulated by the professional bodies.

  1.9 The Service also has its own operational "managers" in the shape of Official Receivers, who are not licensed insolvency practitioners. We comment on this further below.

1.10 Recommendation

  The Insolvency Service should provide fuller details of its operations as a direct regulator of Insolvency Practitioners, in order to demonstrate equal treatment of all IPs across the industry.

1.11 The profile of the Insolvency Industry

  Despite the contribution the insolvency industry makes to the UK economy, the industry's profile is low as compared with other sectors and industries. Through our own activities, R3 is aware that the economic and social importance of insolvency is insufficiently understood within Government and Parliament as a whole. Whilst those within the Industry accept some responsibility for the lack of understanding (R3's parliamentary activities, including establishing an APPG on Insolvency is aimed at addressing this issue), this may also be attributed to the Service insufficiently projecting what it does. Whilst the Service undertakes activities such as research (staging a third annual research seminar in 2008, in conjunction with R3), its limited PR output, and a lack of public circulation of any forecasting work means its efforts are sub-optimal.

  1.12 The IS's position within Government means that as an Agency it is "one step removed"; which raises questions about levels of understanding within the Department for Business, Enterprise and Regulatory Reform and beyond. Succeeding BERR Ministers have had large portfolios of other responsibilities, so the degree to which "insolvency" is addressed is inevitably limited. Indeed, the BERR Select Committee's limited interest to date evidences a low ranking of importance.

  1.13 Recommendation: The Insolvency Service should be awarded greater resources to promote the industry within Government, parliament and the general public.

1.14 The Insolvency Service's Interaction with other parts of Government

  There are examples where "joined up Government" by the Service within its own and other Departments could be improved, which includes the Ministry of Justice, Department of Work and Pensions, Department for Education and Skills (as was) and the Financial Services Authority.

  1.15 We give some examples of instances where cooperation between the Insolvency Service and other departments have been helpful, and others where they have been less successful:

1.16 A good result—Empty property rates in administrations

  Problems were caused for companies in administration by the Trident Fashions case, in which it was held that companies in administration had to pay empty property rates as a priority expense, even though this brought no benefit to the administration. The Service was instrumental in persuading the Department for Communities and Local Government to recommend a change in the law to remove this problem.

1.18 A less good result—Transfer of Undertakings Protection of Employment regulations (TUPE)

  The TUPE Regulations 2006 are the primary policy responsibility of the Department for Work and Pensions. They give effect to EC Directive 23/2001, containing important provisions regarding the transfer of employees in insolvency proceedings, and are therefore of policy interest to the Service. The insolvency-related part of the Regulations were defectively drafted, and were not capable of giving proper effect to the Directive. We understand that this was pointed out to the DWP by the Insolvency service, but was ignored. The Service tried to mitigate the acknowledged problem by issuing guidance on how they thought the regulations should be applied. However, a recent EAT case, Oakland v Wellswood (Yorkshire) Ltd shows both that the regulations are defectively drafted, and that the guidance issued by the Service was incorrect.

1.20 Recommendation

  The Insolvency Service should be allowed to "punch at and above its weight" within Government on issues which have an impact on insolvency in the UK.

1.21 Protecting the title

  Insolvency work is highly skilled, requiring experience and extensive training. We believe the interests of those who we serve is damaged by the activities of those who purport to be qualified, using mimicking terms like "licensed insolvency consultant" or simply "insolvency practitioner". We seek the Service's support to have the word "insolvency practitioner" designated "words cognate", thereby affording greater protection to the public and our members. Alternatively, we call upon them (and other branches of government, eg the OFT) to act quickly and decisively to counter misleading and damaging behaviour by such unlicensed "experts" (sic).

1.22 Recommendation

  The Insolvency Service should support R3's goal to protect the title "Insolvency Practitioner" thereby offering greater protection to the public and R3 members.

2.  COMPETITION ISSUES

  2.1 The Service competes directly with professional insolvency practitioners in some areas, but the standards which apply to them are less rigorous than those which apply to the private sector. This is mainly in the area of small liquidations and bankruptcies; the Insolvency service is not equipped to deal with large or complex cases.

  2.2 Historically, IPs were appointed in most small bankruptcy and compulsory liquidation cases where there are assets. By law, cases start off with the Official Receiver (OR), but a private sector IP may be appointed in one of two ways: a meeting of creditors convened for the purpose by the OR, or by direct appointment by the OR (acting on behalf of the Secretary of State) on a rota basis.

  2.3 In recent years, ORs have kept more of this work in-house in regional trustee and liquidator units. This was a policy decision, and a deliberate change from the earlier policy that cases should go out to the private sector whenever possible. This has caused hardship to some small IPs practices, which have relied on this work and we are unconvinced that the benefits claimed are justified.

  2.4 ORs are meant only to keep straightforward cases, with difficult cases going to IPs. The Service claims that by doing more cases themselves they get a better deal for the creditors because they can do the work more cheaply. There are two points to note regarding this:

    2.4.1 (i)  On quality of work/return to creditors, many R3 members report that ORs only do the minimum necessary to realise assets, without taking any extra steps to try to add value by increasing receipts into the estate "pot". It should be noted that one of the major recipients of this estate pot is often Government itself through HMRC. So, whilst ORs base costs are less, it may be questioned whether they represent the best value for creditors when viewed alongside realisations.

    2.4.2 (ii)  There are frequent complaints from IPs that the Service disregards the wishes of creditors by refusing to hold a creditors' meeting. Where 25% by value of creditors requisition a meeting, the OR must hold one (sections 136 and 294), but are frequently reported as refusing to hold one. Similarly, even when the necessary 50% of creditors vote in favour of a Secretary of State appointment, this is often frustrated by some ORs.

  2.5 As regards the differing standards, it should be noted that ORs do not have to comply with all the rules and regulations applicable to IPs (SIPs); are not required to pass the JIEB[3] exam, are not subject to the same regulatory regime, do not have to be bonded; and, following the decision in Mond v Hyde, are immune from suit for negligence. In view of all these factors, it can be seen that ORs have a considerable advantage with regard to costs.

  2.6 Recommendations: The Service should relinquish Crown immunity; ensure that creditors' legitimate calls for a creditors' meeting or a Secretary of State IP appointment are not frustrated by the ORs; and should evaluate OR area's work as a free-standing activity to establish the true cost/benefit of that division.

3.  CORPORATE INSOLVENCY

3.1 Directors' Disqualification

  By law, when a business fails, a report is made by the IP on the conduct of the Director/s of that business during the last three years of trading. Should any of the behaviour of the Director/s be identified as "dishonest" or "blameworthy", the IP is required by law to submit a report to the Service, outlining the areas of concern. Depending on the level of seriousness, the report could lead to a period of disqualification for the Director/s (between 2-15 years). This process acts as a protection for the general public and other businesses, preventing Directors who are "dishonest" or "blameworthy" from setting up another business. Approximately 1,200 directors are disqualified on an annual basis.

  3.2 R3 understands that given the limited resources within the Service, not all of the reports submitted by IPs are pursued (for reasons such as a lack of evidence to exact a disqualification). A number of IPs assert that it is due to the lack of resources that not all reports meriting action are investigated, leading to fewer, justified disqualifications; and there is a fear that "easy cases" are taken on in order to meet targets. The current economic climate is such that that fraud/dishonest/blameworthy behaviour will increase. Therefore, the already tight resources the Service has at its disposal must be increased to cope with the expected increased number of cases.

3.3 Recommendation

  R3 calls on the Government to provide extra resource to the Insolvency Service to ensure that they can act on the expected increased number of cases for disqualification.

3.4 Canadian post-bankruptcy rehabilitation scheme

  There are no requirements for a Director of a UK company to undertake any training or qualifications to be a Director. Compulsory financial education for Directors of failed companies could help more future businesses survive. R3 believes that a scheme adopted in Canada[4] could be usefully adapted and deployed for individuals and Directors who have faced financial difficulty.

3.5 Recommendation

  R3 believes that the Insolvency Service should further investigate, adapt and introduce into the existing UK regime compulsory financial education for Directors' of failed businesses and individual bankrupts.

3.6 Pre-packs

  A pre-pack is a deal for the sale of an insolvent company's assets which is put into place before the company goes into a formal insolvency process. Pre-packs have been the cause of much controversy, as it can seem as though a business, from one day to the next, has kept almost the same name, staff and owner/ managers or directors, but because it has been "pre-packed", has "shrugged off" its unsecured debts. Pre-packs are deployed successfully when a business' principle assets are the employees, forward contracts or intellectual property, as in all service businesses. "Trading on" such a business when it is almost certain to enter insolvency is virtually impossible as staff, suppliers and customers abandon the company, leaving effectively, no business.

  3.7 There is clear evidence that pre-packs perform better than business sales in preserving employment (although this is not a statutory purpose of the legislation). Research commissioned by R3[5] demonstrates that the entire workforce is transferred to the purchaser in 90% of pre-pack cases. The corresponding figure for business sales is just 62% of cases. Ongoing research suggests that creditor returns for pre-packs are largely similar as in traditional administration cases. Unsecured creditors of large companies receive around 27% on average, although this plunges to only 5% of 6% for small firm cases.

  3.8 Pre-pack sales are increasing sharply in number, most notably in administrations. In terms of going concern sales, by May 2005 the majority (53%) were effected through the use of a pre-pack, and this tendency has continued into 2006. Insolvency Practitioners predict that the number will continue to rise in 2009 and 2010 given the economic downturn. The main areas for their use are the professional services sector and the construction industry.

  3.9 R3 has helped to draft best-practice guidance on pre-packs for Insolvency Practitioners, in order to address the reporting and "transparency" issue. The best practice guidance—"SIP 16", was introduced in November 2008.[6]

3.10 Recommendation

  R3 believes that the number of Pre-pack cases will increase in 2009 and 2010 and, rather than curtailing their use, the Insolvency Service with its subsidiary Regulators should fully and quickly apply SIP 16's provisions.

4.  PERSONAL INSOLVENCY

4.1 Individual Voluntary Arrangements (IVAs)

  Individual Voluntary Arrangements (IVAs) were introduced under the Insolvency Act 1986 as an alternative to bankruptcy for businessmen in excessive debt. However, increasing levels of consumer debt resulted in a huge increase in the number of non-business individuals seeking IVAs, rising from 400 in 1987 to a peak of 44,000 in 2006. Despite the current economic climate and increasing levels of personal debt, the number of IVAs fell to 42,000 in 2007 and our estimate for the number in 2008 does not exceed 38,000. This is counterintuitive, and reflects (mainly) banks counter-measures to restrict IVA numbers.

  4.2 During 2006, banks began to tighten their criteria for approving IVAs (NB 75% of creditors by value must approve an IVA) and many imposed so-called "hurdle rates", the most well known is HSBC's "40p in the £" requirement. A number of informed commentators, including R3, believe IVAs in 2007 could have reached 65,000, but for bank intervention. The underlying demand and need for IVAs has not reduced. R3 believes that excessive blocking of IVA approvals is a frustration of public policy. Insolvent debtors have three choices if an IVA is not approved: bankruptcy, a Debt Management Plan (DMP) or "hanging on as best they can".

4.3 Recommendation

  The Insolvency Service has a role in protecting public policy on insolvency issues, which includes campaigning/ highlighting the IVA issue and so should more fully use or enlist powers as necessary to achieve this.

4.4 Proposed changes to personal insolvency

  There are a large number of legislative initiatives which are about to be introduced to deal with personal debt. Those in the process of being introduced include: Debt Relief Orders (DROs), Enforcement Restriction Orders (EROs) and changes to the Administration Orders (AOs) scheme, all of which deal with differing levels and kinds of debts. R3 is concerned that these measures are being introduced in a piecemeal and disjointed fashion by differing parts of Government. There does not appear to be a discernable coherent policy to tackle the underlying problem of personal debt.

4.5 Recommendation

  R3 believes that the Insolvency Service should manage/oversee all insolvency debt solutions to ensure consistency and coherence.

4.6 Simplified Individual Voluntary Agreements (SIVAs)

  SIVAs were proposed by The Insolvency Service as a "third option" to bankruptcy and "normal" IVAs, aimed at debtors of less than £75,000 (a group one might call "the indebted poor"). With a proposed 51% of creditors needed to agree a SIVA (75% of creditors approve an IVA), and with reduced costs, this was a solution designed very much with the debtor in mind, but also with benefits to creditors.

  4.7 The Service suddenly announced in November 2008, after three years of work, the withdrawal of their SIVA idea apparently finding only at the eleventh hour that after three years of work, the Legislative Reform Order (LRO) solution was "inappropriate". R3 believes that abandoning SIVAs leaves a whole swathe of personal debtors with fewer options; and the faith they place in banks to allow a "market solution" to be unjustified and misplaced.

  4.8 Recommendation: R3 calls on the Insolvency Service to review its plans and find either time to introduce the SIVAs as originally planned or reflect on how the planned procedure can be accommodated under the current insolvency regime.

4.9 Debt Management Plans (DMPs)

  A DMP is an unofficial, but formalised agreement between an individual who is in financial difficulty and their creditors. Such people are technically insolvent. DMPs can be appropriate for some individuals, providing a structured way to repay debt. However, they are unregulated, meaning that some plans can become "debt slavery", as there is no guaranteed debt write off; freeze in interest or charges; and they can run for decades (R3 has heard of a 70 year plan).

  4.10 There are no official records of the number of DMPs currently in place in the UK. Whilst this data is very difficult to collect, this situation is clearly unacceptable. R3, working with YouGov,[7] found that 600,000 UK residents state that they are currently in a DMP. This number dwarfs the number of UK residents who are in current formal insolvency arrangements—approximately 150,000 people in an IVA (Individual Voluntary Arrangement) and 300,000 people who have been or are currently declared bankrupt.

  4.11 R3/YouGov research also found that 19% of those in a DMP state that the plan is due to last over 10 years, with 29% of those stating that they did not know how long the plan was due to last. By comparison, an IVA usually lasts five years; and bankrupts are discharged after one year.

  4.12 There is concern amongst many IPs that banks are deliberately refusing to approve IVAs to force debtors into DMPs. R3 believes this preference for DMPs may be due to the fact that accounting and current banking regulation allow lenders to disguise or mask these "impaired" lendings, thus presenting an inaccurate picture in their balance sheets. Banks, we believe, can categorize DMP debt as "rescheduled and performing" and so are not required to raise bad or doubtful provision against it as with IVA debt.

  4.13 Her Majesty's Court Service (HMCS) is currently looking at proposals for statutory Debt Management Plans. The proposals are in an early stage and currently do not contain any finalised detail. There are many unanswered questions: who would be eligible for the DMPs; will the same structures such as professional advice and legal protections that surround bankruptcy and IVAs be available to people looking who enter into DMPs; will bonding be required; and, most importantly, who would manage the regulatory regime (HMCS has stated it wouldn't want to)?

4.14 Recommendations

  R3 calls on The Insolvency Service to collect figures on DMPs to build a more meaningful picture of the number of insolvent people in the UK; and take the lead/have sole responsibility for the regulation of DMPs, so that these "missing debtors" are brought within the formal insolvency regime.






1   "The value of the insolvency industry", centre for economics and business research (cebr) July 2008 www.r3.org.uk Back

2   Institute of Chartered Accountants in England & Wales (ICAEW); Insolvency Practitioners Association (IPA); Association of Chartered Certified Accountants (ACCA); Solicitors Regulation Authority on behalf of the Law Society of England and Wales (LS); Institute of Chartered Accountants of Scotland (ICAS); Insolvency Service on behalf of the Secretary of State (SS); Institute of Chartered Accountants in Ireland (ICAI); Law Society of Scotland (LSS) and the Law Society of Northern Ireland (LSNI). Back

3   JIEB-Joint Insolvency Examinations Board Exams. It is a requirement to pass the JIEB exams to become a licensed Insolvency Practitioner. For further information see http://www.bppprofessionaldevelopment.com/insolvency/jie/ Back

4   (see the Services own publication: Bankruptcy-A Fresh Start. Insolvency Service, DTI publication, April 2000, at paragraphs 7.19-7.21, (paragraph 4.8). Back

5   "A preliminary analysis of pre-packaged administrations-a summary", Dr Sandra Frisby, The University of Nottingham, August 2007. Back

6   https://www.r3.org.uk/members/default.asp?dir=r3library&pag=statementsofinsolvencypractice&i=342 Back

7   R3/YouGov "debt tracker"-surveyed 3,329 participants in 31 July to 5 August 2008. Back


 
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