Letter submitted by Robert Milroy
I would just like to let you know of my experience
with Enterprise Inns.
I took over a pub in South Wales in May 2007,
when I signed the lease I was promised the earth, I was told the
pub was taking between £5,000 and £5,500 per week, after
two weeks I still hadn't reached that target.
I spoke to the area manager on several occasions
and his answer was "it's up to you to build it back up".
It took them over five months to get the kitchen
up to safety regulations standards for me to trade in it.
My working day then became 18 hours per day
between working kitchen and bar and still only managed takings
By this time rent had risen to £3,600 which
was 25% of the monthly takings and beer orders costing more than
Now six months into the lease bills were starting
to accumulate and Enterprise saying basically it was down to me
as I was the one who signed the lease and offered very little
Things are beginning to get even worse with
winter approaching, every heavy downpour the pub leaked like a
sieve, Enterprise inns answers to this was read paragraph ** of
your lease, it states I am now responsible for all repairs.
Not long after this I had no alternative but
to post the keys back to Enterprise Inns, completely broke.