Post offices - securing their future - Business and Enterprise Committee Contents


Memorandum from Deborah Moggach

  The closure of our local Post office ( South End Road, London, NW3) has had a disastrous and destructive effect on our local community. We fought to keep it open but failed, and are now suffering the results. The local shops, already struggling with parking restrictions, rising rents, the effects of online shopping and so on, have been hanging on by their fingertips. Many of them are now being forced to close, for the Post office had been essential to them for posting parcels, banking, getting change etc. They had also benefited from the passing trade, when people visited the Post office, which has now disappeared. They now have to get somebody to mind the shop while they walk half a mile uphill everyday to collect cash( from the main Post office where the queue snakes out into the street), and such an arrangement has made their work all but impossible.

  Local people have suffered, of course. This has been the case throughout the country, especially in rural communities. Here in my neighbourhood it's hit everybody. But particularly the old, the poor and the vulnerable. The local Post office kept them independent; now they cannot collect pensions and benefits they are forced to rely on help. This is quite apart from the personal interaction they had with the friendly staff who knew their problems, and were often the only people they spoke to all day.

  It is incomprehensible to me, and to the many millions who signed the protests, that the £150 million per year needed to keep branch Post offices open—a drop in the ocean compared to the money recently forked out to prop up banks and other institutions, or spent on the war in Iraq, or funding disastrous IT systems in hospitals—couldn't have been found. The hidden costs of this insane decision—the further break-up of our communities with all this entails—will far outweigh this small sum.

  Solutions can be found—where there's a will there's a way. Post offices can be used as banks. ( a lot more trusted than the other ones!) The local authority can use them to sell parking permits and collect parking fines. There are many ways in which their use can be expanded. All we need is someone to put their mind to it. The last public consultation, organized by the Post office, was a sham; we all knew the postmasters and postmistresses had been offered a great deal of money to close, and many of the facts in our local leaflet were totally inaccurate.

  And we all knew the decision had already been made. I do hope that this Government consultation will reverse the climate of closures and acknowledge how vital our post offices are to the social health of our country.

22 February 2009






 
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