Post offices - securing their future - Business and Enterprise Committee Contents


Memorandum submitted by Mrs. Elizabeth Pullan

  Post Offices, especially in rural areas, are important to local residents for all sorts of reasons, particularly as rural areas become evermore the habitat of the retired and elderly. This means that they need to post more items than they did when they were younger: for a start, they have grandchildren to whom they send cards and gifts, many of which need to be weighed and individually stamped. They are also more likely to prefer the convenience of shopping at home, so parcels have to be received and goods sometimes returned. Age or diminished income means they are less likely to be car drivers or to have convenient transport services to other centres, and, if they do, they may not be able to manage easily the walk from the transport service to the post office, or the standing in queues which is often entailed in central offices. (While there often are queues in rural offices, they can be accessed relatively easily at less popular times, whereas transport to larger centres is often only available at busier times, such as on market days.)

  The public, especially the elderly, is continually enjoined not to carry or store too much cash, but if cash is not obtainable locally they may need to keep quite a lot to pay for minor services, whereas, with a local post office and appropriate bank accounts, it is possible to obtain cash conveniently at shorter intervals and thus reduce the amount they need to have on their persons or in their homes at any one time.

  Another need for post offices is that they are often part of retail premises, and without them there may not be enough trade for a local shop to survive, thus pushing yet more people into travelling distances for minor supplies. With government policy attempting to discourage such journeys, the removal of such essential services as the local supply of milk, bread, postage, cash, newspapers, etc., would be contrary to policy and greatly increase peoples' carbon footprints.

  The other aspect which is very important is that, with attempts to restore a sense of local community, the type of regular chance meetings which happen in small local post offices and shops is one of the best ways of making sure that people do have a sense of belonging and knowing their neighbours without anyone having to set up artificial means to attempt this. If they alt flash past in their cars there is little chance that they will ever meet to form a community of any kind.

March 2009






 
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