Risk and Reward: sustaining a higher value-added economy - Business and Enterprise Committee Contents


Memorandum submitted by the South East England Development Agency (SEEDA)

What is meant by a high value-added economy? Which business activities qualify as such?

  High value added activities are any activities that are knowledge-intensive, irrespective of whether they involve products, processes or services. These activities create high-value jobs that lead to increased productivity and drive innovation.

The RDAs, with UK Manufacturing Forum and BERR, have recognised through recent policy research and debate that the boundaries between manufacturing and services are increasingly blurred, and that higher value activities typically involve a whole-business process that involves sale of a hybrid of products and services.

How UK business compares internationally in areas such as research and development, creativity and design.

The challenge for the UK is to both reduce regional disparities within the UK and to increase global competitiveness of the UK. It is not sustainable for the UK to achieve only one of these objectives.

The Sub-national Review emphasises the importance of high value-added, knowledge intensive businesses. The review goes on to highlight the encouraging progress being made in reducing regional disparities through initiatives such as the Northern Way and Science Cities, as well as other focused activity centred around UK knowledge strengths.

  We note that the Northern Way focuses on reducing the disparity between the South East and the North, and as such provides only a part of the solution. Even the best performing UK regions (London, South East and East) are falling in international competitiveness; and productivity in these regions remains relatively low compared to the best performing world regions.

  There is an opportunity with the formation of the Technology Strategy Board (TSB) as an NDPB to develop a strategic overview of UK strengths and understand where regional disparities arise on the basis of sector or technology strengths. This overview would be could be based on existing evidence initially and identify gaps that should be addressed through further research. (Following recommendation of the 3.7 Sainsbury Review).

What can be learnt from the experiences of other countries in this area and how fast other countries are moving up the value chain.

  The UK has much to gain from collaboration with other countries. As such the RDAs are looking to strengthen links with the Foreign and Commonwealth Office Science and Technology Network, and work with the regional Inward Investment teams and UKTI to garner good practice from around the world. In addition RDAs and DAs are well placed to share good practice within the UK.

The regions are also looking to build strong relationships with other regions across the world, through a variety of mechanisms such as the Innovating Regions in Europe network, or working with national government. These relationships provide an additional opportunity for the UK to learn from other nations.

  The Sainsbury Review particularly noted the San Diego CONNECT scheme, which has UK partners in the from of SETsquared, a partnership between the universities of Bath, Bristol, Southampton and Surrey, which give a level of scale required to develop meaningful relationships both nationally and internationally.

The extent to which UK business has absorbed new business practices such as lean manufacturing.

  There are many interpretations of lean manufacturing, and it is important to recognise that the original concept related to the whole business needs for reacting to and shaping customer demand, not just addressing shop floor operational competitiveness issues such as wasted time and materials. The concept has been pioneered by the automotive industry, and by 2000 it had already been recognised that the agenda had changed from one of efficiency to growth.

Over the past 5 years, the BERR Manufacturing Advisory Service has helped businesses to embrace new business practices to drive down costs and increase their agility in the global market place. Research has shown the uptake to be at best sporadic across the country. Specific research in the North east region has shown that even though companies are aware of the available benefits of lean manufacturing few are applying it. Those companies with less than 250 staff have been slower in the uptake especially on introducing business practices such as Lean Manufacturing due to lack of resources and access to information.

  However, the companies that have used government business support programmes, such as the Manufacturing Advisory Service, to kick-start improvement programmes have found that they can gain a competitive advantage due to their resource efficiencies and low-cost access to best business practices. In some cases, businesses that believed it would be cheaper to offshore their production have found that with some investment in business improvements the opposite is true.

  It must be recognised that the work needed to change a WHOLE company to one which is a "lean" company is a journey of some 3 to 5 years initially then a further 5 years to embed and become innovative.

A trend has emerged that those companies wanting to grow their operations to the next lifecycle stage ie moving from small business of 20-30 staff to a medium sized business of 50+ staff or from a medium to a large business are most receptive to adopting best business practices such as lean manufacturing. However companies of this size have difficulty coming to terms with the full organisational impact of the change to lean manufacturing.

  The Manufacturing Advisory Service has kick-started manufacturing companies to adopt lean manufacturing, which is an example of process innovation. There are many companies who are outside of the target audience of MAS who desperately need help in moving towards lean manufacturing but find help hard to come by.

  Designing Demand and Innovation Advice Guidance (eg the Innovation Advisory Service in the South East) have extended support to innovation in products and services.

  Looking to the future, closer cooperation between MAS and the National Skills Academies provides the opportunity to not just initiate change processes, but to underpin them with formal training that will ensure that a culture of continuous improvement is embedded. There is a scope to make very large added value changes to manufacturing companies if they are given access to the correct skills. The refreshed MAS vision is to help companies that might not normally be able to afford external advice to access it and make the journey to world class.

Why some sectors of the UK economy appear to be more effective at embracing value-added activities than others

  There are two factors that influence the perception of the take-up of high value-assed activities.

    —  Firstly, there are some sectors, such as oil and gas, that are highly capital intensive, so that the significant value of R&D appears small compared to the turnover that it influences.

    —  Secondly, there are sectors such as financial services and retail with "hidden innovation" that is not recognised by current approaches to innovation / research and development. Innovation support tends to focus on new technology concepts rather than a broader definition of innovation.

The impact on business of government efforts to promote research and development, including the research and development tax credit.

  All the RDAs have been involved in a rigorous assessment of public support for research and development through their key role in the Business Support Simplification Programme (BSSP). Direct public support (national, regional and local) for research and development can be classified into four broad areas, namely

1.  Innovation Collaborations—Funding to support collaborative research and development (consisting of networking, secondments and joint projects)

  2.  Innovation Finance—Funding for single company research and development

  3.  Business Expertise for Growth—Subsidised access to expert knowledge and specialist input.

  4.  Research and development tax credit

  Through the BSSP programme, it has been demonstrated that all of these areas are effective in promoting research and development and should be regarded as complementary mechanisms.

  Funding for collaborative R & D is rightly one of the most widely available mechanisms as it offers a scale of support from networking through secondments, such as KTPs, to collaborative projects that can be £Ms in value. This mechanism is the most effective in terms of economic spillovers, addresses specific priorities and helps to create an open innovation system for the UK.

  Funding for single company research and development addresses the significant market failure experienced by SMEs in obtaining finance for research and development activity.

  The subsidised provision of Business Expertise to SMEs is justified in particular circumstances where businesses are not aware of the opportunities and the potential benefits.

  The R & D tax credit is a positive fiscal incentive for increasing the overall level of research and development. While take-up has been stronger in large companies, there is evidence that awareness is increasing and private sector professionals are proficient in advising their use for their clients. We are aware of efforts to further promote this scheme by HMRC and this would be welcomed. In terms of broader taxation issues, the recent proposal regarding the removal of taper relief and its replacement with a standard Capital Gains Tax rate is retrograde.

The progress that has been made on university/business co-operation and knowledge transfer since the publication of the Lambert Review in December 2003.

  One of the most effective ways in which regional development agencies can promote innovation is by building business-university collaborations. As publicly-funded organisations which are business-led, they are well placed to act as a bridge between business and universities. Increasingly, the RDAs are focussing on increasing the speed of innovation through knowledge transfer and promoting open innovation.

RDA activity to support knowledge transfer can be considered to fall into four broad areas of activity

  1.  KT Partnerships offer knowledge transfer through various depths of people exchange, ranging from short-term interactions through vouchers to full Knowledge Transfer Partnerships.

  2.  KT hubs are aimed at making the knowledge base more accessible to business, and particularly small businesses, through providing facilities that are focused on business support.

  3.  Technology brokering is bringing together technology developers and potential users who might not otherwise find each other.

  4.  Partnership R & D is collaborative research and development where much of the value of the project is generated through the combination of partners, as much as the technical content.

  In response to the Lambert Report, the RDAs introduced a new core mandatory output 4a: the number of businesses within the region assisted to engage in new collaborations with the knowledge base. The RDAs assisted 7,572 businesses in 2006/07 through a range of knowledge transfer initiatives.

Whether business and government interpret innovation too narrowly.

  The two most commonly used measures of innovation performance are business R&D spend and the volume of patenting, which are inputs rather than outcomes. The UK performs unimpressively on both counts and so it has been widely concluded that the UK lags its international competitors on innovation. However, the Sainsbury Review says that these measures are inadequate because they are only relevant to a small number of R&D intensive sectors such as pharmaceuticals and aerospace.

Innovation in other sectors where the UK is internationally very competitive, particularly financial services and the creative industries, takes place in very different ways and is not captured by these measures. As a result our innovation policy has been too narrowly focused on R&D intensive sectors and we've paid insufficient attention to the innovation potential of other sectors which are extremely important to our economy. Sainsbury argues that UK innovation policy should no longer be driven by these narrow indicators. Instead it suggests that we should be guided by the four major goals of the Technology Strategy Board.

  The ambition must be to adopt a broader approach to innovation that recognises innovation in products, processes and services. Particularly as services are a UK strength and the second largest foreign direct investment in the UK.

  However, we recognise that the current metrics and support mechanisms may not be easily extendable to a more inclusive definition of innovation and welcome the work in this area by range of organisations, including central government, Royal Society and CBI. We would be happy to work with these organisations to develop this definition more widely. In addition we would expect to see compelling evidence and recommendation from NESTA, who are well placed to provide this.

What the government can do to further promote higher value-added business activities and innovative thinking among UK businesses.

  Throughout this response it has been emphasised that high-value added, innovative and knowledge-intensives activities should be recognised whether they create new products, processes or services. In this context, three recommendations are made that are relevant to all high-value activity.

1.  Increase the supply of people with skills for innovation. These are higher level skills in both STEM subjects (including technical skills) and in leadership and entrepreneurship. These high-level skills are required to turn good ideas into commercial successes.

  2.  Reinforce the importance of networking businesses with each other and the knowledge base within the UK. Successful innovators are well connected and open to collaboration. They are continuously seeking out new suppliers, partners, customers, investors, or just people they can learn from.

A specific opportunity to encourage business engagement with the knowledge base is through the use of voucher schemes. Vouchers are used to subsidise a first-time collaboration between a business and an institution of their choosing. Voucher schemes have been used successfully in London and the West Midlands, and there is also evidence from schemes in the Netherlands and Ireland.

  3.  Increasingly, competition is global, but so is collaboration. Companies exposed to international competition are more innovative. High-value business activities may need support to find and address opportunities for global competition and collaboration.

In addition, inward investment plays a critical role in high value added activity. The prime objective of RDA activity in this area is to attract investment into the region based on the research strengths and the existence of high value manufacturing businesses and service providers. There should be increasing support for this nurturing of global innovation connections and relationships, based on high value added activities.

The impact of nationality of ownership on the location of research and development work.

  One of the UK assets has been a lack of restriction on the ownership of research and development work carried out in the UK, which has made the UK a "global-friendly" place and enabled international exchange.

The effectiveness of machinery of government arrangements in encouraging innovation and creativity.

The creation of DIUS and the Technology Strategy Board (as a NDPB) offers opportunities to align the innovation and skills agendas, with a stronger focus on higher-level skills. In particular, the leadership role of the TSB, in partnership with the RDAs, is strongly welcomed as the TSB is able to take an overview of the innovation landscape and collaborate with partners to maximise impact.

Alongside this it is important that

    —  DIUS maintain the necessary business focus for innovation, including cross-departmental working with BERR where appropriate,

    —  DIUS has a broader view of innovation than research led activity,

    —  DEFRA schemes which provide parallel process innovation support work in close partnership with the BERR and DIUS schemes.

  Alongside government departments, the nine English Regional Development Agencies (RDAs) have a critical role to play through:

    —  understanding the strengths of regional businesses and the knowledge base,

    —  providing the focus for SME involvement and investment, and

    —  catalysing and coordinating partnership-working with diverse stakeholders.

  This enables the RDAs to implement aspects of national policy that benefit from tailoring to regional needs.

  However, there are still challenges for the RDAs from the capital and revenue split in the Single Pot. The emphasis on capital spend restricts the projects that can be used to support innovation, as innovation support tend to involve revenue spend.

Annex

MANUFACTURING LEAD ROLE POSITION

  1.  Manufacturing is strategically important to the UK, eg by driving and investing in new knowledge-creation, as well as in straightforward employment and export/balance of payments terms.

2.  Manufacturing is transforming rather than declining, as services add to the product mix of their value-adding, eg RR engine servicing, new health-care products linked to monitoring services, eg via telephony.

  3.  But its productivity growth lags behind competitors.

  4.  Manufacturing support needs to be more clearly demonstrated—both by improving our communication of the relevance of the whole portfolio of business support measures and by demonstrating in new policy measures a commitment to retaining manufacturing in the UK (eg to help redress problems of recruitment of qualified people to the sector).

  5.  The lean manufacturing agenda is in fact a whole-business agenda (not a shop-floor one) that includes a range of issues including marketing, design, sales, as well as shop-floor improvements. This requires business support schemes to work more closely and effectively together, eg MAS/IMRC/NSAM interfaces, Nevertheless, the big agendas for manufacturing are technology and globalisation, and a failure to engage a wider range of manufacturers on these agendas will result in large scale disinvestment in the UK economy, eg shift of supply bases or whole business operations overseas.

  6.  Efforts therefore still need to be made to increase the flexibility with which RDAs can provide tailored packages of business support, and recognise that our remit extends beyond SMEs to include similar companies with similar problems.

  7.  More company-specific and technically-capable interfaces to this generic support need to be provided, along the lines of the successful MAS model.

  8.  But overall, government must make sure that the UK environment is generally attractive for UK manufacturing, and that it is pulling the big levers to ensure the competitiveness of the manufacturing sector, eg managing school curricula; ensuring that the costs of establishing and running a business are competitive vis-a-vis other European locations.

November 2007





 
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