Training of Children and Families Social Workers - Children, Schools and Families Committee Contents


Memorandum submitted by Moira Gibb, Chair of the Social Work Task Force

  As Chair of the Social Work Task Force I welcome the Inquiry set up by the Children, Schools and Families Select Committee into the Training of Children and Families Social Workers.

The role of the Task Force is to advise the Government on the content of a comprehensive programme of reform for the whole social work profession across children and adults services with the objective of developing and supporting a high quality and self confident profession which meets public expectations. An essential element of this work is to understand how best to prepare social workers to undertake the demanding and complex role they have in society and we view improvements to education and training at both initial and post-qualifying level as one of the essential building blocks to the holistic reform of social work.

  As such, social work education and training has been one of the themes which has been central to our early discussions with a range of stakeholders and in our own Task Force meetings. We have been gathering and will continue to gather evidence from a variety of sources. We have established a key partners' forum composed of representatives from 50 delivery bodies, employer organisations in the statutory and PVI sector, HEI providers of social work education and training, unions, and other professional bodies. We have held seven out of 11 planned regional events hearing the views of over 1,000 front line social workers and other stakeholders; we have undertaken visits to local authorities, where we have talked to social work practitioners, managers, supervisors, practice assessors, people who use services, staff from HEIs, directors, lead members and other professions who work with social workers in both children's and adult services. I have also welcomed the opportunity to meet with key social work academics and researchers to explore with them what may need to change to improve the quality and effectiveness of social work education and training.

  I am pleased to attach a copy of my letter sent to the Secretaries of State for Children, Schools and Families and Health on 5 May which outlines the initial advice of the Task Force to Government about the issues which currently present barriers to consistently high quality social work practice.[1] The letter sets out our emerging view of the challenges we will need to address and opens our Call for Evidence. It describes how we will work over the next few months, including actions we will take to ensure that we are hearing the views of front line practitioners, service users and members of the public as our recommendations develop. We are due to make our full recommendations in October. However, it is already clear to us that reform for the social work profession must be driven by a range of stakeholders as well as the Government. Employers, Local Government, educational institutions, inspectorates and regulators, other professions, members of the public, service users and carers, and social workers themselves all have important roles to play.

  Our letter has played back some of the messages we are hearing. These fall into six key themes as follows:

    — Theme one: We have been told that social workers feel they do not have enough time to devote directly to the people they want to help. They feel overstretched by staff shortages and tied up in bureaucracy.

    — Theme two: We have been told that social workers feel very frustrated by some of the tools and support they are given to do their jobs.

    — Theme three: We have been told that new social workers are often not properly prepared for the demands of the job. There are also limited opportunities and support for post-qualifying education and the current post qualifying framework does not effectively support ongoing development and specialisation.

    — Theme four: We have been told that social workers do not feel that their profession speaks with a strong national voice or is well supported at national level.

    — Theme five: We have been told that systems for managing the performance of social workers are not driving quality first and foremost.

    — Theme six: We have been told that social workers feel that their profession is under-valued, poorly understood and under continuous media attack. This is making it hard for them to do their jobs and hard to attract people into the profession.

  We are pleased that the Government has welcomed our early advice and recommendations.

  We have more people to listen to and much more evidence to collect and analyse, including from our Call for Evidence launched on 6 May. However, from our work to date we have begun to understand some of the difficult issues to be addressed, in responding to the concerns about social work education. These include the need for clarity about what roles and tasks we are preparing social work graduates to undertake; the reality that the delivery of social work education and training currently depends on a partnership between employers and HEIs which is not working as well as it should, and that reforms need to be part of a whole system approach to supporting social work education and continuing professional development so that all social workers are able to develop and reflect on their specialist skills and practice throughout their careers.

  As you will see the Task Force letter summarises the early messages we are hearing about social work education and training and our responses to Lord Laming's recommendations about social work education.

  There is an increasingly forceful message that some newly qualified social workers are working in situations so difficult that no initial training programme could prepare them for, and that we would not expect other professionals to take on such complex work after only three years of training. This is why it is so important to ensure that the frameworks to support social work practitioners to develop through post qualifying learning and practice development are in place and effective.

  In presenting these messages it is important to recognise the potential destabilising impact on current and potential social work students and ensure that they are supported to complete their training and move into the workforce appropriately.

  Our work to date has also led me to conclude that an important next step will be to bring together social work educators and employers so that we can begin to establish a shared understanding of, and solutions to, the demands and challenges to which the social work education system needs to be able to respond.

  The Committee may be interested in more detail about the messages which we are hearing from all our sources which highlight some of the key areas to be addressed about social work education as follows:

    — Entry standards and selection.

    We have heard from employers and practitioners that entrance criteria and selection processes for applicants to social work initial training should be reviewed. Although 25% of students achieve their social work qualification through master level programmes, the DCSF 2020 Workforce Strategy identified that academic entry standards to undergraduate programmes are lower than for other relevant professions. We have consistently heard from a range of stakeholders that students need to have both the intellectual capacity to develop into analytical and reflective practitioners and the interpersonal skills, personal qualities and resilience to manage the complex relationships and systems of their current role. Selection processes should reflect these important criteria and include an individual interview and the involvement of employers.

    — Curriculum

    The content and delivery of the academic and practice curriculum may need to be reviewed to ensure that it meets the changing roles of social work and new policy agendas, such as personalisation. This may include specifying in more detail key areas of knowledge and skills which some employers and students have said are not consistently delivered by initial training. Examples of this might include strengthening input and experience child development, communication and report writing skills.

    — Specialisation

    We are hearing different messages about when specialism should be introduced into initial training, but a majority view from Task Force members, academics and students that we must be cautious about early specialisation which may prevent social workers from gaining the full range of skills they need to work with adults, children and families. The Government's commitment to funding the NQSW year and postgraduate qualifications for social workers mean that there is scope for specialisation to happen later than in the second year of the initial social work degree. The Task Force intends to consider, carefully, the case for specialisation at different stages, to inform its recommendations about the shape of a reformed approach to social work education.

    — Practice placements

    There are particular and almost universal concerns about the availability and quality of practice placements which are essential to developing a competent and confident practitioner. Not enough NQSW have a good statutory placement before they begin high intensity frontline work. Many people have told us that students on placements should be supervised and assessed by appropriately trained and experienced social work practitioners. Mechanisms should be in place to support employers in providing placements at a time when they are already dealing with capacity issues.

    — Social Work academics.

    We have been told by social work academics that the shortage of high quality social workers is mirrored by a difficulty in recruiting high quality social work academics and this needs to be addressed. There are also concerns from employers and students that those who become academics can lose touch with practice and should have opportunities to regularly refresh their own knowledge and skills in practice.

    — Post-qualifying education and training.

    We are hearing that there is support from many stakeholders for the Government initiatives to support NQSW and ongoing professional development. There are concerns about the extent to which post-qualifying training is supported by employers and by funding arrangements which need to be further explored. The Task Force welcomes Lord Laming's recommendation that children and families social work should become a postgraduate level profession. We also welcome Ministers' commitment to developing and funding a masters level qualification.

    This should form a key part of the reform approach to social work education. It will be important that it is available to those working with adults as well as those working with children and families.

    I am confident that your Inquiry will make an important contribution to developing a comprehensive understanding of the problems and possible solutions for improving social work education and training. Its work will assist the Task Force in proposing changes to develop a consistently high standard of education and training in order to prepare social workers more appropriately for practice in the future.

  The Task Force will be pleased to support the work of the Committee in any way and await your recommendations with interest.

May 2009






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