Memorandum from Gentoo Group (BDH 11)

 

Beyond Decent Homes: decent housing standards post 2010

 

SUMMARY OF RESPONSE

 

· The Decent Homes Standard has achieved a degree of success in acting as a lever for major investment into the nation's affordable housing stock.

 

· There needs to be further differentiation between providers over the degree of quality of improvements to the stock - 2 landlords can both achieve Decent Homes (which is a minimum standard) but have markedly different quality standards in their delivery.

 

· The affordable rented sector is heavily regulated in terms of improvement standards and rent control, neither of which apply to the same degree to the private sector. The Group would like to see a combination of relaxation of rent control and more punitive measures on the private sector to ensure decency is sustainable in the long term.

 

· LSVTs provide a long term sustainable solution to Decent Homes but also bring a range of wider benefits. As such we would advocate the LSVT model as a preferred management solution to Decent Homes and neighbourhood regeneration.

 

· A range of new initiatives are underway that will improve environmental impacts and fuel poverty such as retrofit and Passivhaus. The Group would like to see further development in these areas which would be of direct benefit to achieving decency in the housing sector.

 

 

 

 

 

 

 

 

 

 

Beyond Decent Homes: decent housing standards post 2010

 

Response by Gentoo Group

 

 

1.0 PURPOSE

 

1.1 The purpose of this response is to present Gentoo Group's comments to the Communities and Local Government Committee inquiry and call for evidence into Decent Homes post 2010.

 

 

2.0 BACKGROUND

 

2.1 Gentoo Group (the Group) was formed in April 2001 following the transfer of Sunderland City Council's housing stock. With 36,000 units involved this remains the largest English stock transfer to date. This response represents the views of Gentoo Group which comprises:

 

· Gentoo Group

· Gentoo Sunderland

· Gentoo Homes

· Gentoo Construction

· Gentoo Ventures

 

This response will be in 2 parts:

 

Section 3 will cover general comments on Decent Homes and its progress over the last 10 years

 

Section 4 will cover specific comments on the discussion questions set out in the call for evidence document.

 

 

3.0 GENERAL COMMENT

 

3.1 The Decent Homes standard set out a minimum property standard designed to meet the national back-log of repair in affordable housing. The Group reached the Decent Homes target in 2005 and has since maintained its stock at or above this level. As such the Decent Homes standard has achieved a degree of success in acting as a lever for major investment into the nation's affordable housing stock.

 

3.2 The Group has maintained that this is a minimum standard and that often landlords have gone significantly beyond the Decent Homes standard in terms of promises to residents and the delivery of maintenance and improvement programmes.

 

3.3 The Group would also state that often it has been hard to differentiate between the performance of landlords in terms of the quality of improvement that has been made and the extent to which the Decent Homes standard has been exceeded. There have been considerable differences in the average levels of spend per unit on modernisations for example between for example the first round ALMOs and LSVTs although both would claim to have met the Decent Homes standard.

 

3.4 There is a much bigger issue however. Through regulation, the affordable rented sector has been brought almost up to the Decent Homes standard. The wider private sector, particularly the lower end of the private sector continues to suffer from poor stock condition and under investment. The affordable rented sector continues to have to meet standards on existing stock and more stringent standards on new stock. These have to be met within a regime of rent control that is not applied to the private sector. The Group feels that more could be done either to bring relaxations to rent control within the affordable rented sector or to place heavier sanction on the private rented sector to ensure that if they are to be eligible for housing benefit, then properties should be at or near the Decent Homes standard.

 

 

 

 

 

 

 

 

 

4.0 SPECIFIC COMMENTS

 

4.1 What lessons can be learned from the Decent Homes programme and equivalents in Scotland, Wales and Northern Ireland?

 

The overall policy driver to bring affordable housing up to the Decent Homes standard has been largely successful. The ability to connect the policy driver with the securing of significant funding levels have been key to the programmes delivery. In particular the ability to unlock revenue through the LSVT route has mean that not only can the 2010 target be largely achieved, it can then be maintained in perpetuity. What has been disappointing is that the standard has been applied within housing that is regulated but has been much more sparsely applied to the private sector. There should surely be some scope for linking the receipt of housing benefit as a public subsidy with the achievement of Decent Homes. In terms of owner occupation, this is more difficult. The Group would like to see further exploration of ethically administered home improvement grant or equity release programmes in order to be able to raise standards in owner occupied housing.

 

4.2 Where targeted housing fails to reach the Decent Homes criteria by 2010, how should this backlog be addressed?

 

The whole sector has had the same length of time within which to conduct option appraisals and then implement investment programmes and to have a situation where some tenants are still living in substandard accommodation should not be acceptable. Where housing does not reach the standard there has to be some form of remedial measure in order to ensure that customers can at least live in housing that meets the statutory minimum requirement. Where there is persistent failure to deliver then maybe a solution is enforced full or partial transfer of stock to a social landlord who will deliver this for the customer's benefit.

 

 

 

 

 

4.3 Should minimum acceptable social housing standards be amended to take account of environmental standards, fuel poverty and the estate?

 

Yes - Decent Homes moves us someway to CO2 reductions but it will never on its own move us to an 80% reduction by 2050. There need to be some standards, measures or targets that landlords need to hit. An example of a standard could be that all homes must meet a % reduction in CO2 or alternatively an improvement in the standards required e.g. heating, air tightness or appliances. A further example could be the SAP target e.g. all properties have to have a SAP rating above a certain level. In the Group's experience we have also looked at the potential impact on fuel savings that can be attributable to environmental improvements. Provisional estimates show that these are in the order of 50% savings on retrofit properties and up to 90% on Passivhaus - both of which would bring significant benefits in terms of fuel poverty.

 

4.4 Do the management organisations - councils, including via ALMOs, and housing associations - need to change? Will they have sufficient funds?

 

There may need to be change within some organisations in order to arrive at a management and funding model that is serviceable in the long term. Recent research by the Joseph Rowntree Foundation evidenced that LSVTs for example have brought significant additional benefits on the back of their creation. These included investment over and above the Decent Homes standard, significant additional renewal and regeneration programmes and the adoption of more inclusive and customer focussed cultures. When compared to the alternative models of stock retention or ALMO it is difficult to see how some organisations can continue if any kind of parity between providers can be maintained.

 

Often the decision to go for ALMO or retention has been seen as the politically acceptable route. The Group has argued consistently however that the need for a ballot for a transfer to proceed has often been a sticking point - something that is not imposed in the same way as for instance in health or education. The LSVT route provides so many benefits - including removal of housing from the PSBR - that it would seem sensible to push this route as vigorously as possible as the best value solution for the long term management of the sector.

 

Failing this, to ensure the long term retention of decent standards in the sector, together with the additional expense of higher environmental standards - a much increased level of public investment would be needed.

 

4.5 What are the implications for decent housing standards of the Government's proposal, currently out for consultation, to move to a devolved system of council housing finance?

 

The devolved system of council housing finance to enable local authorities to retain capital receipts and income from new build housing is supported by the Group. In terms of implications this may release some additional resource into the sector for investment purposes but it is unlikely to have a major impact as the following table illustrates.

 

Table 1 : RTB Sales in England over last 5 years

 

2004/05

2005/06

2006/07

2007/08

2008/09

49,980

26,650

16,900

11,960

2,860

There is also little prospect of sales levels rising to anywhere near their previous levels due to the comparative reduction in discount compared to valuation. It is difficult to see therefore how either capital receipt retention or the release of income from new development will have a major impact for Decent Homes.

 

4.6 How should the Decent Homes target for private sector homes occupied by vulnerable people be taken forward?

 

The overall management and monitoring of the Decent Homes target with regard to vulnerable people should be part of the remit of Local Authorities. This should cover both an assessment of vulnerability and then setting of targets to ensure that Decent Homes standards are met. The Group would be particularly concerned that that the thermal comfort and fuel poverty aspects of the standard are met. As we have stated earlier in this response there should be some sanction applied through housing benefit eligibility for landlords if they do not comply with Decent Homes targets.

 

The further use of selective licensing schemes could be applied as a way of ensuring that landlords are encouraged to meet Decent Homes criteria. The further use of Home Improvement Agencies could also be of assistance to vulnerable households who may be equity rich but cash poor within the owner occupied sector.

 

4.7 Are adequate arrangements in place for the future regulation of minimum acceptable housing standards?

 

The broader remit of the TSA to cover both local authority and housing associations will go some way to ensuring that affordable rented housing is captured in terms of regulation. As far as the private sector is concerned the main regulatory mechanisms should be operated through the Local Authority with some wider accountability within Local Strategic Partnerships and particularly within Local Area Agreements. National Indicator 158 - % Decent Council Homes goes some way to ensuring this is monitored, but a wider remit on this indicator is probably needed to ensure that regulation is effective and consistent across sectors.

 

Specifically in regard to environmental factors, the further monitoring of indicators such as SAP ratings, EPC data and/or carbon reduction data (such as stock footprints), across the whole stock would enhance the regulators understanding of 'decency' and therefore the ability to monitor it.

 

4.8 Are there local examples of innovative best practice with wider post 2010 applicability?

 

The Group has taken a holistic approach to its achievement of decency within the housing stock. The Group's Amenity A standard contains elements that take it beyond the Decent Homes standard in terms of inclusion of external boundaries, and security measures. The compliance position is set out in table 2 overleaf:

Table 2: Gentoo compliance against Decent Homes Standard

 

Gentoo Amenity A standard

DHS Compliant

Exceeds DHS Compliance

New bathroom

ü

 

New kitchen

ü

 

New external door

ü

ü

Double glazed PVCu windows

ü

ü

Rewire/additional sockets

ü

ü

Thermal insulation

ü

 

Environmental improvements

 

ü

Upgraded heating if required

ü

 

Fencing

 

ü

 

A further learning point from the Group's experience of modernising over 20,000 properties is that residents preferred to have the full modernisation works completed within a single time frame such that there was only one major intrusion into the property. A number of landlords continue with modernisation of single elements which causes multiple disruption to households which can be traumatic for vulnerable people.

More recently the Group has been looking at the impacts on household income in terms of fuel consumption and fuel poverty. Initiatives such as retrofit and new build technical standards such as Passivhaus will ensure that fuel costs are greatly reduced. There is also a need for education and information sharing however so that residents can get the best out of environmental initiatives that are available.

 

 

September 2009