1 Introduction
1. The Defence Committee has had a long-standing
interest in the Service complaints system. In this inquiry we
examine the effectiveness of the current Service complaints procedures
based on the findings of the Service Complaints Commissioner in
her first annual report. We also examine the Commissioner's evaluation
of the support given to her by the Ministry of Defence during
the year.
2. The first annual report of the Service Complaints
Commissioner for the Armed Forces was published on Wednesday 4
March 2009.[1] We took
oral evidence from Dr Susan Atkins, the Service Complaints Commissioner,
on 17 March 2009. We also received a supplementary memorandum
from her, for which we are grateful.
1 Service Complaints Commissioner for the Armed Forces:
Annual Report 2008, 4 March 2009 Back
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