Energy and Climate Change Contents


Memorandum submitted by Ofgem (EC 5)

Energy Price Differentials

  1)  Ofgem's 2008 probe into the energy supply market highlighted that the market generally works well for most consumers. However our initial findings did note that there were some flaws in the retail market that required addressing. Ofgem therefore announced a package of remedies to improve the working of the retail market for consumers and small businesses. Consultation on this package will end in May with the aim of having all rule changes in place by this Autumn.

  2)  As part of this package Ofgem has announced that it is minded to introduce two new licence conditions on suppliers to address unfair price differentials:

    — Licence condition A: will require any difference in the terms and conditions offered in respect of different payment methods to be cost reflective; and

    — Licence condition B: will prohibit undue discrimination in any terms and conditions offered to consumers, with a sunset clause of three years.

  3)  Ofgem's purpose in introducing Licence Condition A is to address the detriment caused to consumers as a result of non-cost reflective differentials in payment methods applied by gas and electricity suppliers in the GB retail market.

  Additionally Ofgem is introducing Licence Condition B to address other situations in which certain consumers may be losing out by reason of their inability to access (or difficulty in assessing) the same supply terms and conditions as other consumers. Licence Condition B will operate during a fixed interim period of only three years to allow the rest of the Probe Remedies Package to take effect.

  4)  As part of the consultation package, we released an initial consultation on addressing undue price differentials on 8 January 2009. Following on from this consultation and taking into account responses received to this consultation, on Wednesday (15 April) we released, our Final Proposals and an accompanying Impact Assessment.

  5)  In the Impact Assessment document we include our estimate of average differentials between prepayment and direct debit prices, comparing January 2008 with the latest prices (April 2009). The tables can be found below and on page 8 of the document. As you will see the average differential has fallen significantly for electricity, gas and dual fuel. Our estimate of the average dual fuel differential now stands at £100 and is very similar to the figure used by Mr Anderson.

WEIGHTED AVERAGE DIFFERENTIALS BETWEEN PPM AND DD PRICES (£/CUSTOMER/YEAR)
Jan-08Apr-09 Change
Gas9458 -36
Electricity3825 -13
Dual Fuel133100 -34


Note: Change may not sum to difference due to rounding.

  6)  You also asked for data on the price differentials for standard credit and direct debit. Our Impact Assessment also included the following tables, which can be found on page 7:

WEIGHTED AVERAGE DIFFERENTIALS BETWEEN SC AND DD PRICES WITHOUT PROMPT PAYMENT DISCOUNTS (£/CUSTOMER/YEAR)
Jan-08Apr-09 Change
Gas5241 -11
Electricity2029 9
Dual Fuel6882 14


WEIGHTED AVERAGE DIFFERENTIALS BETWEEN SC AND DD PRICES WITH PROMPT PAYMENT DISCOUNTS (£/CUSTOMER/YEAR)
Apr-08*Apr-09 Change
Gas5621 -35
Electricty1316 3
Dual Fuel7650 -26


*Please note Information not available for prompt payment discounts in January 2008

  7)  On the next page, as requested, are the price differentials, between PPM, DD and SC, for the big six suppliers. As you can see the gap between DD and PPM for dual fuel customers falls between £42 (E.ON) and £106 (BG & ScottishPower).

  If licence condition A is brought into force following consultation or reference to the Competition Commission, Ofgem will closely monitor compliance with the licence condition. In enforcing assessment of whether payment method differentials are cost reflective (Licence condition A), Ofgem's approach, as laid out in the proposed guidelines, will be flexible and each case will be looked at, where necessary, on the basis of individual suppliers' pricing and costs.

  If we find there are serious instances of non-compliance we will consider enforcement action. This could result in fines of up to 10% of turnover.

PPM-DD Differentials—April 09
£/customer/yrElec GasDual Fuel
British Gas3367 106
E.ON2749 101
EDF Energy828 42
npower2121 105
ScottishPower3462 106
SSE2054 98

Based on annual consumption of 3300kWh/yr electricity, 20500kWh/yr gas

SC-DD Differentials (not including prompt pay discounts for SC customers)—April 09
£/customer/yrElec GasDual Fuel
British Gas4035 75
E.ON2749 101
EDF Energy817 42
npower2121 105
ScottishPower64141 206
SSE2035 55

Based on annual consumption of 3300kWh/yr electricity, 20500kWh/yr gas

SC-DD Differentials (including prompt pay discounts for SC customers)—April 09
£/customer/yrElec GasDual Fuel
British Gas2520 45
E.ON1324 63
EDF Energy817 42
npower2121 105
ScottishPower1441 56
SSE916 25

Based on annual consumption of 3300kWh/yr electricity, 20500kWh/yr gas

March 2009







 
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