Energy efficiency and fuel poverty - Environment, Food and Rural Affairs Committee Contents


Supplementary memorandum submitted by Centrica (EEFP 21c)

  I wanted to follow up on the debate on smart meters and, in particular, why British Gas believes a supplier-led roll out rather than a regional monopoly model is the only sensible way forward.

  We welcome the recent Government announcement to mandate smart meters. Already, we are investing in systems and customer trials to begin a large scale roll out in the next two years. British Gas has extensive experience in smart metering, having installed the most smart meters in the UK. However, choosing the correct industry model will be critical in ensuring the success of this important initiative in the UK.

  Currently there are two models being considered, the supplier-led "Central Communications" model, and the regional monopoly model. Under the "Central Communications" model, the supplier would be responsible for installing and maintaining the meters but a single telecommunications "clearing house" would be created to manage the data interfaces to smart meters and so permit ease of switching. Under the regional franchise monopoly model all metering activity would be centralised via a Government mandate.

  One of the key differences between the two models is the timescale for delivery. The central communications model, which builds on the existing market structure, can deliver smart meter roll out four years earlier than the regional franchise model. This means that if Government were to decide on the supplier-led model by March 2009 then roll-out could be largely completed by 2015, in time to also deliver Government plans around feed-in tariffs for microgeneration and heat. This contrasts with the regional monopoly approach whereby roll-out will not even begin until 2014.

  It should be noted that a key reason for the delay in starting mass deployment under the regional monopoly model is due to the huge size and complexity of the IT and procurement undertakings. By contrast, the supplier-led Central Communications model can be delivered by a substantively smaller IT programme, since it does not seek to centralise the entire metering activity chain—and so is also an inherently less risky undertaking.

  Supplier-led installation also provides a platform for faster and deeper deployment of the CERT programme by enabling the supplier to build a wider energy efficient relationship with their customers on the back of the smart meter installation. This model will also deliver the Government's desire for a neighbourhood-by-neighbourhood roll out through geographically concentrated deployments. Such a scheme would afford a great opportunity for a high-profile communications campaign with roles for industry, Government and local authorities in raising public awareness of smart meters and the benefits they can achieve. In contrast, separation of the supplier from their customer by a Government monopoly will simply lead to the supply companies withdrawing from innovating around smart meters, leaving Government to drive the initiative forward.

  At British Gas we are developing plans to get started on the huge roll out programme, including the creation of "British Gas Metering" with a further 2,500 jobs. We are keen to announce this as soon as the deployment decision is made, but we will not do so if the monopoly franchise model rather than our preferred supplier-led central communication route is chosen.

  Time is now of the essence and Government leadership is needed. Whilst smart meters are being rolled out in many countries, we are in the third year of consultation. Every day 10,000 conventional meters are installed with an uncertain future. We share Government's desire to get on with smart metering. A prompt decision in favour of the central communications model would ensure this could happen in the most efficient and effective way.

  We hope that you will be able to support our call for a central communications model for the reasons outlined above.

Centrica plc

March 2009





 
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