Ofwat price review 2009 - Environment, Food and Rural Affairs Committee Contents


Memorandum submitted by The Scout Association (Ofwat 02)

1.  BACKGROUND INFORMATION ON THE SCOUT ASSOCIATION

  The Scout Association is an international volunteer led co-educational youth Movement founded in 1907. It seeks to support development of young people in achieving their full physical, intellectual, social and spiritual potential, as individuals, as responsible citizens and as members of their local, national and international communities. To achieve this, Scout Groups across the country offer activities each week to 400,000 young people aged 6-25 years old made possible by the efforts of 100,000 voluntary adult leaders. Young women make up over 15% of our Movement and Scouting has groups in every area of the country; from Wrexham and Whitby to Birmingham and Brick Lane. The diversity of Scouting broadly reflects contemporary Britain, with 4.5% of our membership coming from a black and ethnic minority background. Indeed, some of our fastest growing Groups are those which draw their membership primarily from these communities.

The young people involved in Scouting come from a wide variety of backgrounds, including some whose behaviour has brought them to the attention of public agencies. TSA research and experience illustrates that for all young people who participate in Scouting it can be a vital mechanism for intervening to ensure that they succeed in becoming responsible citizens. Specifically, TSA research shows that young people who have participated in a youth or sport club are less likely to drink or smoke, more likely to exercise, more likely to have a good relationship with other adults in their community, more likely to have parents who trust them and more likely to be involved in their schooling.[2] In partnership with police, social services and youth offending teams the Scouts have developed a number of projects working with young people who are at risk of offending or of anti-social behaviour. It is a growing Movement, with over 15,000 young people joining in the last year alone. At present there are over 32,000 young people on waiting lists to join Scouting across the UK and the number of volunteers working for Scouting is bigger than the combined workforces of the BBC (24,000) and McDonalds (67,000) put together.

Scouting is delivered through 7,300 community based Scout Groups, supported by 850 District Scout Councils and 95 County/Area/Region Scout Councils. There are approximately 4,500 buildings used across the country for Scouting, and local Scout Groups are freeholders for at least 2,500 properties, with a further 1,500 leasehold properties.

2.  THE INTRODUCTION OF SURFACE AREA WATER CHARGING AND ITS IMPACT ON SCOUT ASSOCIATION PROPERTIES IN ENGLAND AND WALES

  In 2003 the Water Services Regulation Authority (Ofwat) decided to introduce new guidance regarding the charges to be levied for the disposal of water from Scout properties through public sewers in England. Historically, Scout Association properties, along with sports clubs, community groups and religious buildings, have been given a very low rateable value. Moving to a non-permeable site area method of charging has in some areas of the country already increased some Scout Group's bills by £600, which could translate to £1.5 million for the Movement as a whole. Ofwat has given the water companies until 2010 to implement this new charging structure for surface area water drainage services.[3] To date only a limited number of the ten water companies serving English regions have already introduced the charge—sometimes labelled as "surface area" costs, "sewerage costs" or "grey water disposal" costs on water bills. However, all are at present required to introduce these costs within the next year. Furthermore those who have sought to introduce exemptions for charities and community organisations have been refused permission by Ofwat.[4]

In correspondence with parliamentarians, Ofwat have stated that they "understand why community groups are concerned about rising bills" but point to the fact that "many charity shops have seen their SWD charges reduced". To gauge the impact of the introduction of a new charging structure for surface area water drainage, The Scout Association has gathered evidence about the costs incurred by a wide range of local community and voluntary organizations. As part of this, The Association conducted a survey[5] of its Groups in England and Wales. This revealed how in areas where the charges have been introduced they have already impacted the financial viability of local community organisations including Scout Groups. The following table gives details of reported costs in areas where these charges have been introduced to community groups and local charities including Scout properties:


Venue
Previous Annual Charges
New annual charges

St Luke's, North Thornaby
£70.00
£600.00
Small Baptist church
£100
£2,000.00
Penrith RUFC
£671.42
£4,105.18
Southport Argyle Tennis Club
£740.00
£2,407.00
Carlisle Subscription Bowling Club
£94.58
£1,233.00
Hough Village Hall, Cheshire
£53.65
£2,580.00 by 2011
Alvanley Village Hall, Cheshire
£67.71
£458.72 in 2008rising to £1,233by 2010
Kelsall Community Centre, Cheshire
£400.00
£1,600
1st Weston and Weston Point Scout Group Building, Cheshire
£40
£564
1st Halton Scout Group Building, Cheshire
£37.80
£198
Accrington West Scout Group Building
£395.88
£871.68
5th St Helens (Rainhill Open) Scout Group
£259.92
£459.10 (2-3 yearcharges—final quarterto come)


  To give some idea of the impact that these charges could have on all the 4,500 Scout buildings in England and Wales, respondents to the Scout Association survey were asked to detail the size of their buildings.[6] Of nearly 400 respondents, around a third had premises 650m2 or above, meaning they fall into the highest bracket for the rateable value of surface water drainage. Just over half (54%) of respondents also had a car park, whilst the vast majority (82%) had some surrounding space. These facilities could both increase the area that these Groups are charged for, therefore further increasing costs.

ACTIVITY BY SCOUT GROUPS TO MITIGATE SURFACE AREA DRAINAGE CHARGES

  Ofwat have suggested that community groups should reduce the amount of surface water that drains into the sewers by introducing measures such as "soakaways" or rainwater recycling facilities on their properties. To assess the feasibility of these suggestions, Scout Groups were also asked about measures they could take to deal with the cause of charges such as soakaways and rainwater recycling. This identified that over half could have a soakaway dug. The main reasons given for this not being possible (39%) were a lack of space and the cost. 88% would consider rainwater recycling, but many said the cost of putting in such a system and the space needed was prohibitive. Furthermore, some Scout buildings are not used for long periods over holidays, meaning that capacities would have to be very high, or rainwater would have to overflow, possibly incurring a cost once again.

The plausibility of these measures as a general solution to the impact of this charges is also questionable. This is because water companies have advised The Scout Association that unless Groups can mitigate the entire drainage requirements of their property they will be charged at the full rateable value of their property as it is not possible to calculate where on a building the water has been collected. This means that unless there is space for a large enough soakaway or recycling water facility to take all the water generated such measures would be ineffective in overcoming these costs.

  Ofwat also suggest that to reduce bills customers should check that the water company's estimate of chargeable site area is correct. This is something that Scout Groups who took part in the survey state they have struggled with, and would also be a lengthy process if all properties were to be visited. The Scout Association are also concerned that such a proposal also leaves the onus on Groups to challenge bills, rather than the water companies to charge a fair rate for services.

SCOUT ASSOCIATION ENGAGEMENT WITH THE WATER COMPANIES

  The Scout Association has written to each of the Water Companies responsible for water drainage services raising our concerns and asking them to outline their stance on these charges. The following table summarises their approach to introducing these charges. They reveal the confusion that exists amongst the Water Companies with some state they charge Scout properties as residential buildings, whilst others state they will not consider any changes to charges until 2010.


Water
Response

Anglian WaterThey have no plans to change their method of charging.
Essex and Northumbrian WaterNo response received by The Scout Association to their enquiry.
Severn TrentWish to exempt "special cases" including Scout groups but Ofwat have refused them permission to do so and so have started introducing the charge on an incremental basis.
South West WaterSurface water charges are included within the per cubic metre charge for sewerage. They are currently making plans to move to site area charging.
Southern WaterUse either meter size or other flat fee at present. At present determining how to implement surface area water charging.
Thames WaterCurrently treat Scout properties as residential for charging purposes and have no plans to change this provision.
United UtilitiesStarted to introduce charge, but decided to freeze bills for next year until a longer term solution can be agreed for the costs of surface water drainage.
Dwr Cymru Welsh WaterPledged to resist any pressure from Ofwat to move to site area charging. Charge is currently included elsewhere.
Wessex WaterCharge a fixed amount based on rateable value or metering. Do not wish to change but fear they may be forced to do by Ofwat
Yorkshire WaterClaim to have been charging by site area, since 2001-02.

SCOUT ASSOCIATION COMMENT ON DEFRA GUIDANCE TO OFWAT REGARDING ITS ACTIVITIES

  The Scout Association believe the question of surface area water charging raises many issues regarding the provision of water services as a whole to social and charitable organisations and the pricing strategies adopted by Ofwat. In particular, it is unclear how these charges and the activities of Ofwat fit with the social and environmental guidance they have been given by DEFRA. This guidance, issued in August 2008, identifies as a "guiding principle" for Ofwat that its activities should ensure "a strong, healthy and just society".[7] These charges will cripple many local community and voluntary organisations as well as religious institutions who are a vital part of the fabric of civil society. The Scout Association would therefore argue that any activity which undermines the capacity of third sector organisations to act is counter to this guiding principle. It also sets out that there should be a "renewed focus on affordability and fairness of charging for water". The Scout Association would also commend to the Committee the guidance given in the Water Industry Act 1999 intended to govern the pricing review process. This states:

    "in considering the future distribution of charges among the customers of each company, the Secretary of State is concerned to place the supply and regulation of water and sewerage services within the context of the Government's approach to social issues, and social exclusion in particular"[8]

      Please see the recommendations for action section of this submission for The Scout Association perspective on how to ensure fairness in charging for water within this context.

      Finally it is of note that the 2008 guidance also sets out the policy development process that Ofwat is required to undertake. This sets out that it is expected to use "impact assessment where relevant" and "stress the need to include social and environmental costs and benefits in policy analysis". To date The Scout Association is not aware of any contact from Ofwat regarding identifying how such a change in water charges or indeed its pricing strategy as a whole will impact upon Scout Groups.

    3.  RECOMMENDATIONS FOR ACTION: INTRODUCTION OF A SOCIAL TARIFF REGIME FOR COMMUNITY AND VOLUNTARY GROUPS

      The confusion about the charges and how to implement them as expressed by the water companies highlights why there is a need to rethink these charges and the approach of Ofwat to regulating all water service charges for community and voluntary sector organisations. In a recent interview, the Government Minister responsible for overseeing this issue has made clear that the Government considers the principle of surface area water charging to be the most appropriate mechanism for determining prices, and that it expects provision to be made so that community and voluntary groups are charged at a rate which is proportionate to their ability to pay.[9] This interview also highlights the belief of DEFRA that there is already provision within the guidance that has been issued to both Ofwat and water companies to ensure fairer charging for services to community and voluntary groups.

    The Scout Association believe it is therefore timely for the Environmental, Food and Rural Affairs Select Committee to consider Ofwat's pricing review and how to ensure that it is meeting its obligations to ensure the way in which it regulates the provision of water services is consistent with the guidance it has been given. The Scout Association believe that this review should have due regard to the provisions made in the Water Industry Act 1999 and the guidance associated with this document. This states:

    "The Secretary of State expects the framework of water charging to be one in which there is a fair distribution of costs between customers recognising the affordability of the service for different groups of customers as well as the costs of provision of services. Costs should be allocated between different groups of customers on an equitable basis."

  To ensure a fair pricing structure that upholds the Government's commitment to ensuring no group is excluded from water services by the affordability of such services, The Scout Association believe voluntary and community groups should be re-categorised and considered a separate group of customers to businesses and residential properties. This would then enable their needs and ability to pay for water services to be considered in a more appropriate format. Indeed The Scout Association would argue the response by Ofwat to the concerns regarding surface area water charges reflects a lack of recognition by Ofwat of the different range of needs within the voluntary and community sector.

  The Scout Association argue that the current difficulties around water charges call for Ofwat to be instructed to develop a clear and explicit pricing structure that can support the community and voluntary sector and the ability of groups within this category to pay water charges. In seeking such a pricing structure, The Scout Association believe that there is a strong precedent set by the provision within current legislative frameworks for tariffs and capping of charges for vulnerable groups. For example, The Scout Association would urge Ofwat and DEFRA to extend the principles set out in their statutory guidance within the Pricing Review and allow water companies to charge a social or "vulnerable groups" tariff for organisations as well as individuals. The Water Industry (Charges) (Vulnerable Groups) (Amendment) Regulations 2005 sets out as follows:

    "The Vulnerable Groups Regulations were designed to limit the bills of metered households on income related benefits who need to use a lot of water because they have three or more children, or because someone in the household has a prescribed medical condition. These households cannot switch to an unmeasured charge because many are in new dwellings and there is no rateable value on which to base the bill. The regulations work by capping the bill at the average for that water company area, so that however much water the household uses, the bill cannot go above the average figure."[10]

  This would also reflect the guidance given by the Secretary of State to Ofwat. The Water Industry Act 1999 guidance[11] sets out the use of social tariffs as follows:

    "The Secretary of State is keen to encourage the development of innovative tariffs that can assist customers who may face difficulty paying their water bills. The terms of companies' licenses require them not to exercise undue discrimination between customers. However, this does not wholly rule out the principle of social tariffs. Water companies should be in the best position to design tariffs, based on their knowledge of their customers and local circumstances. Against this background, tariff structures should be designed to mitigate the impact of bills on all low-income customers. Where companies devise well-considered and workable proposals for social tariffs, which do not have unacceptable impact on other customers' bills and do not represent "undue discrimination" the presumption should be that such tariffs should be allowed in charges schemes."

  The Scout Association argue that both these documents set out a clear precedent for Ofwat to provide through its revised pricing structure a tariff regime that recognises the impact of high charges on local communities and society as a whole. This could in turn provide for exemptions from charges or for capping of charges to reflect the ability of some community and voluntary groups to pay.

  The need for explicit guidance on this point has been revealed by the current difficulties caused by surface area water charges. The Scout Association argue that the actions of Ofwat with regard to the attempts by water companies to introduce charges specific to community groups contradicts this guidance and so highlights the need for greater clarity on the need to consider the ability of this group of customers to pay by Ofwat. Creating a social tariff regime for community groups and charities like Scout Groups, churches and sports clubs would be the fairest way to charge these organisations for the services they receive.

  The Scout Association recognises the difficulties in defining the categories of properties which could be covered by such a tariff and the need to ensure that it is not misused. To overcome this issue, The Scout Association believes the introduction of a category for voluntary and community groups and the provision for a social tariff regime within this category is best administered at a local level. This could then enable water companies to act as intended within the Water Industries Act 1999 in using their local knowledge of community and voluntary groups to identify those customers within this category who would be at risk of not being able to afford water services and so act accordingly.

  Therefore The Scout Association urge the Committee to commend to Ofwat an explicit provision in its new pricing structure for a social tariff regime for community and voluntary groups to be introduced. The Scout Association believe such a provision should also include stating that this would not contravene Condition E of the Ofwat Guidance on Surface Area Water Charging issued in 2003[12] regarding "unduly preferential or unduly discriminatory" charges for specific groups of customers.

The Scout Association

February 2009






2   nfp synergy survey Typical Young People The Scout Association January 2007. Back

3   These charges will affect groups in England and Wales only as Scotland and Northern Ireland have their own separate rules regarding water charges. Back

4   Letter from Severn Trent to Stella Creasy 2 December 2008 For further details please contact Severn Trent directly on 0121 722 4000. Back

5   Survey undertaken within The Scout Association by The Scout Association Public Affairs and Campaigns Team 1 November 1 to 1 December 2008. 363 responses received. Back

6   Scout Association Survey ibid. Back

7   Statutory Social and Environmental Guidance to the Water Services Regulation Authority (OFWAT), August 2008. Back

8   Water Industry Act 1999 Guidance from the Secretary of State to the Director General of Water Services Department of Environment, Transport and the Regions June 1999. Back

9   "Minister orders water companies to review huge `rainwater tax' bills" The Guardian Newspaper 11 February 2009. Back

10   The Water Industry (Charges) (Vulnerable Groups) (Amendment) Regulations 2005
http://www.opsi.gov.uk/si/em2005/uksiem_20050059_en.pdf Back

11   Water Industry Act 1999 Guidance from the Secretary of State to the Director General of Water Services Department of Environment, Transport and the Regions June 1999. Back

12   RD 35/03 Ofwat's Guidance On Surface Water Drainage Charging Issued To The Regulatory Directors Of All Water Only Companies And All Water And Sewerage Companies 30 September 2003. Back


 
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