Ofwat price review 2009 - Environment, Food and Rural Affairs Committee Contents


Memorandum submitted by the Churches' Legislation Advisory Service (Ofwat 05)

SURFACE WATER DRAINAGE

EXECUTIVE SUMMARY

    — The Churches' Legislation Advisory Service represents the major churches in the United Kingdom on issues of secular law as they affect their interests.— Churches (and charities in general) are facing huge rises in the bills for surface water drainage.— This seems contrary to the guidance originally issued by the Secretary of State in 2000 subsequent to the passing of the Water Industry Act 1999.

    — The root of the problem is a change of policy by Ofwat, which insists that water utility companies should charge all non-domestic customers on the same basis. This has had the effect of preventing the utility companies from making any concessions to churches and charities.

    — Such a policy is inequitable and needs to be reversed.

WHO WE ARE

  1.  The Churches' Legislation Advisory Service, formerly the Churches Main Committee, is an ecumenical body that brings together all the major churches in the United Kingdom (and, because the umbrella ecumenical bodies are members, many of the smaller churches as well), together with the United Synagogue. Our purpose is to represents the major churches in the United Kingdom on issues of secular law as they affect their interests. A note of our membership in England and Wales is annexed.

2.  We welcome the opportunity to submit evidence to the Committee's inquiry into Ofwat's Price Review 2009. The Committee's press notice mentions specifically that one of the issues included in the inquiry is "affordability of water services" and it is a particular aspect of this that we wish to address.

SURFACE WATER DRAINAGE CHARGES: THE PROBLEM

  3.  Traditionally, charities and those who operated community buildings such as places of worship and village halls were not charged for disposal of the surface water that runs into sewers from their buildings at the same rate as privately-owned or commercial premises, because drainage charges were linked to rateable value and they were zero rated under the rateable value system of charging. However, that is changing.

4.  After the Water Act 1999 came into force, Owat issued guidance that "it would be inappropriate to charge all customers as if they were businesses"; and the water utilities continued to bill community buildings for drainage services at lower rates or to exempt them completely.

  5.  In 2000 the then Secretary of State issued guidance on matters to be taken into account by Ofwat in agreeing companies' charging schemes, including charging non-household users that are not businesses, among which were places of worship, community facilities, charities and voluntary bodies. The guidance stated that those making similar demands on a service should be charged on the same basis; however, it also made clear that where premises imposed customer-related costs in line with or lower than those of typical households, those premises should be able to benefit from tariffs which reflect their small demand on the water system:

    ... there are many non-household users who are not businesses ... including places of worship ... and it would be inappropriate to charge all non-household customers as if they were businesses.

  In addition, the guidance stated that the utility companies should consider phasing in any large, sudden changes in charges.[14]

  6.  In 2003, Ofwat decided that the existing exemptions should end, on the grounds that it was unfair to discriminate between different types of customer. Ofwat has therefore given the water companies until 2010 to start charging all users for the disposal of water from their properties through public sewers. These charges have already been levied by Northumbria Water, Severn Trent Water, United Utilities and Yorkshire Water.

  7.  At least one utility company, Severn Trent, decided to continue treating places of worship as before—only to be told by Ofwat that this was not possible under the new charging regime. In July 2008, Severn Trent explained the situation to the Chairman of the Leicester Diocesan Board of Finance as follows:

    In 1990 we changed the way in which we charged newly-built or substantially-altered non-domestic properties for surface water drainage. Historically, these charges were levied based on a property's rateable value; however when new rateable value assessments were abolished, we had to identify a different way of levying our charges. Therefore, we changed our surface water drainage charges so that this service was charged for based on the total size [sic] area (m2) of a particular property.

    Between 1997 and 2000 this basis of charge was extended to all measured non-household properties which had previously been charged for surface water drainage based on rateable value. However, there were three exceptions to this, with one being places of religious worship. We believed the exceptions were necessary given the significant adverse financial effects of transferring these three groups from rateable value to site area based charges.

    We decided that places of religious worship should not be included in the changes because they had/have rateable values of £0 and as such pay nothing towards the costs of surface water drainage when they are connected to the sewer. Our exemptions were agreed with Ofwat.

    Although Ofwat originally agreed to our decision to make limited exclusions from the changes in our surface water drainage charges, they have now written to us requiring us to remove the current exemptions, and transfer places of religious worship to site area based charges. This is because under Condition E of the Water Licence we must ensure that charges are neither unduly preferential nor unduly discriminatory towards any class of customer.[15]

  Crucially, the letter also points out that Ofwat will not approve Severn Trent's Scheme of Charges unless Severn Trent can demonstrate that it is adhering to Ofwat's policy.

Surface water drainage charges: the impact

  8.  The new system of charging has two elements.

    — The charge for surface water drainage is based on the area that drains into the sewers, from roofs and hard-standing such as car-parks. Where the land is permeable (such as gardens, churchyards or sports fields) no charge is made. In addition, if the water from the roofs and from any hard-standing drains into soakaways instead of into the sewers, the charges do not apply. But it is not always possible to install soakaways, particularly in urban areas.

    — The charge for highway drainage is allocated between users on the basis (so far as we know) of their impermeable hard-standing surface area.

  9.  The result of Ofwat's change of policy is that charities are facing huge increases in their drainage charges: the "large, sudden changes" that the Secretary of State's guidance was intended to avoid. The effects of the change are felt most keenly by places of worship, by village halls and other operators of community buildings (such as the Scouts and the Guides) and by community amateur sports clubs.

  10.  The impact on individual places of worship has been enormous. For example:

    — St Cuthbert's, Seascale, in the Diocese of Carlisle, faces an annual increase of 591 per cent over three years. The charges rise from £34.14 in 2008 to £205.73 in 2009, £364 in 2010 and £543 in 2011.

    — St Luke's, North Thornaby, in the Diocese of York, paid £70 in 2007 under the old system but expects its bill to rise to about £600: over 750%.

    — Heaton Moor United Reformed Church was told by United Utilities in October 2007 that the new charging system would come into operation on 1 April 2008 and that it would be placed in Band 3. The charges are being phased in over three years; however, the full, unmoderated site area charge for Band 3 is £545.

    — One medium-sized Baptist congregation with a small building was until recently paying less than £100 per annum. The church has now received a bill for 2008-09 for £2,000 and a further bill for the previous three years for £5,000. 

  11.  The situation is exacerbated by the fact that those companies that are implementing this system often do so merely on the basis of the site boundaries, in spite of the fact that much of the area may be taken up by a churchyard for which (because it is permeable) no charge is payable. The onus of proof is on the customer—which means that, in order to contest a charge, the church in question may well have to commission and pay for an independent site survey.

  12.  It is impossible to estimate the total cost of the new charging system to faith-communities in England and Wales;[16] however, the Church Commissioners estimate that it will cost the Church of England an additional £15 million. On the basis that the Church of England has about 16,000 parishes and that there are some 30,000 places of worship in England and Wales[17] that do not belong to the Church of England, the likely total for all faith-communities will almost certainly be something in excess of £40 million.

The issues

  13.  There are two interlinked issues: highway drainage and site drainage.

14.  As to the first, operators of community buildings generally feel that the new method of charging is grossly unfair, since it takes no account of the amount of traffic generated by the building in question. It is tolerably clear that a church or a village hall with a car-park is going to generate massively less traffic than a supermarket with a car-park of similar size. If the purpose of the separate highway charge is, at least in part, to pay for the costs of treating rainwater polluted by vehicular traffic, then surely the "polluter pays" principle should apply.

  15.  As to site run-off, we would make three points:

    — The utility companies have enormous power over consumers because they are monopoly suppliers. You can live in Yorkshire and still buy your electricity from Scottish & Southern—but you can only buy sewerage services from the local water utility.

    — The companies that have begun to implement Ofwat's preferred charging regime seem to have done so in quite different ways, with surprising variations across Northern England. As we have seen, at least one of them—Severn Trent—has contemplated introducing a lower rate of charging for buildings operated by charities but has been told by Ofwat that it may not do so.[18] The most aggressive of the companies that have implemented the new system—United Utilities—has now frozen bills for 2009 while it considers the matter further.[19]

    — We cannot see why the onus should be on the customer to prove that part of a site is permeable: the utility company ought to know this for itself.

  16.  In a press release dated 6 February, United Utilities said this:

    We are sorry for any inconvenience and confusion caused during the implementation of the changes to Site Area charging. We sympathise with those groups who have seen the greatest impact from the new method of charging. We've listened to their concerns, and we recognise that in some cases we have miscalculated the site area of a customer's premises, and we're working to rectify this.[20]

  As well it might. Furthermore, United Utilities remains

    ... committed to implementing a fair system of charging for these services that not only reflects the costs, but also recognises the impact on some customer groups.

A possible way forward?

  17.  On charges for highway run-off, our view, quite simply, is that Ofwat's preferred charging policy is wrong; it should be replaced by a policy that more fairly reflects the relative amounts of traffic that are being generated by each facility in question.

18.  Charges for site run-off are more difficult. We fully understand the importance of making sure that the sewage system is capable of coping with extreme weather events; nevertheless, we would argue that charges for water services and drainage cannot be considered in isolation from the Government's wider policy agenda.

  19.  Part of that policy agenda is social cohesion and community-building; and the provision of places of worship, village halls, community amateur sports clubs and the like are all part of that process. We cannot emphasise too strongly that for some small congregations that are already struggling with maintenance bills, a massive increase in charges for surface-water drainage may be the last straw: they will either disband entirely or simply walk away from the building.

  20.  In April 2008 the responsible Minister, Mr Phil Woolas, stated in response to a series of parliamentary questions from Sir Nicholas Winterton that the water utilities

    ... are obliged under their licences to ensure that charges are neither unduly preferential [n]or unduly discriminatory between groups of customers. Ofwat therefore considers that churches and other places of worship should be treated no differently to other non-household customers.[21]

  21.  However, the position, at least so far as Defra is concerned, now appears to be changing. In answer to a supplementary question from Miss Anne McIntosh on 15 January 2009 the responsible Minister, Huw Irranca-Davies, said that

    | as part of our examination of what is currently going on and our undertaking to review how the charges are rolled out, we will take into consideration the| economic impact on voluntary sector groups.[22]

  22.  Most recently, in a letter dated 9 February to Martin Dales, a member of the General Synod of the Church of England for the Diocese of York, the Secretary of State for the Environment, Food and Rural Affairs, made the following statement:

    Our view, which we have already expressed to United Utilities and Ofwat, is that something is clearly very wrong if faith buildings, community amateur sports clubs and scout huts are facing hikes in their bills of several hundred per cent, and where there are massive variations between what is being charged in different areas, by different companies.

    I'm sure you will understand that it is for companies to prepare their charging schemes and for Ofwat, as the independent economic regulator of the water industry, to review and approve them. However, we have made it very clear to United Utilities and to Ofwat that we believe these increases are not in line with Defra's charging guidance to Ofwat in 2000 or Ofwat's more detailed 2003 guidance to the water companies. I have taken up these concerns with the company and with Ofwat.

  23.  We welcome this apparent change of heart within Defra. If the Secretary of State's guidance of 2000 regarded it as "inappropriate to charge all non-household customers as if they were businesses" in 2000, we cannot understand why it should be regarded as appropriate to do so now—nor, evidently, does the current Secretary of State.

CONCLUSION

  24.  We disagree with Ofwat's basic position on charging. Simply to charge all non-domestic users on the same basis has the effect of transferring part of the burden from commercial organisations—who have the option of passing on their costs in their prices—to churches and other not-for-profit organisations that do not have that option. Moreover, while the savings for commercial organisations are not great, the added burden on small voluntary organisations can be crippling.

25.  We would argue very strongly for a reinstatement of the old system under which charities and the operators of community buildings such as places of worship and village halls should not be liable for surface water drainage charges. In some cases, the new charges will be the difference between continuing in operation and closing down. We cannot believe that Ministers would regard such an outcome as socially desirable.

  26.  The current charging policy has been introduced without any serious discussion of its wider public policy implications, particularly for the voluntary sector. We hope that the Committee will press Ofwat and Defra very hard on this issue.

Churches' Legislation Advisory Service

February 2009



14   See HC Deb (2007-08) 9 Oct 2008 c 742W. Back

15   Letter dated 16 July 2008 from Patricia Wells, Customer Liaison Team, Severn Trent Water to S G Barney, Chairman, Leicester Diocesan Board of Finance. Back

16   The Committee will be aware that part of mid-Wales is supplied by Severn Trent rather than by Welsh Water. Back

17   Figures derived from a written answer to the Bishop of Southwell and Nottingham on registered places of worship: see HL Deb (2008-9) 23 Feb 2009 c WA25. There are currently 29,774 certified places of meeting for religious worship registered under the Places of Worship Registration Act 1855. This figure does not include the 16,000 Church of England and 625 Church in Wales parishes because they are exempt from registration under the Act. Back

18   Severn Trent's Scheme of Charges 2008/09 still included the exemption: "All non-household properties will pay for this element of the charge by a banded charge according to their total site area. The three exemptions to this are schools, hospitals and places of religious worship. We charge these properties by rateable value"-see p 5 of the Scheme, available at http://www.stwater.co.uk/upload/pdf/Final_scheme_of_charges.pdf accessed 7 February 2009. Back

19   The freeze applies to places of religious worship, NHS trusts, the Scouts and the Guides but does not apply to other buildings operated by charities or, for example, to premises used by the Boys' Brigade or the Woodcraft Folk. Back

20   Emphasis added. Back

21   HC Deb (2007- 08) 29 April 2008 c 421W. Back

22   HC Deb (2008-09) 15 Jan 2009 c 329. Back


 
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