Ofwat price review 2009 - Environment, Food and Rural Affairs Committee Contents


Memorandum submitted by Martin Dales (Ofwat 22)

EXECUTIVE SUMMARY

  1.  This submission is made by Mr Martin Dales, Member of General Synod, whose Private Member's Motion on Church Water Bills was debated in Synod on 11 February 2009.

2.  Mr Dales raised the matter due to many churches and other charitable bodies receiving sudden and unexpected increases in their water bills of many hundred per cent due to the introduction of surface water drainage charges.

3.  The problem seems to be caused by a misinterpretation by Ofwat of the Secretary of State's charging guidance of 2000, exacerbated by Ofwat's more detailed 2003 guidance to the water companies in charging all non-domestic customers on the same basis.

  4.  Mr Dales is also spokesman for DontDrainUs.org, a loosely-affiliated umbrella grouping of those faith communities, amateur sports clubs, scout huts, village halls (and those who use their premises) who are trying to find shelter from these rain taxes.

  5.  This submission addresses issues on two particular points the committee is considering in relation to Ofwat's Pricing Review 2009:

    (i) how long-term planning for climate change and environmental improvements should be paid for; and

    (ii) affordability of water services.

INTRODUCTION

  6.  My attention was drawn to this issue when Mr David Boddy, Churchwarden of St.Luke's Church, Thornaby on Teesside in my own Diocese of York received a bill for his church from Northumbrian Water which increased from £70 a year to £910 a year, a massive rise for a large, inner city church with a tiny congregation.

7.  By way of response, in April 2008 he set up an e-Petition on the Prime Minister's website which has so far attracted over 42,000 signatures and, by far and away, is the most supported one on the site.

  8.  It became clear, that the issue was not purely one from Northumbrian Water area, but that there were problems in United Utilities, Yorkshire, and Severn Trent areas too.

  9.  I thought of taking a Motion through York Diocesan Synod but came to the conclusion that it would take too long to then reach the General Synod's agenda.

  10.  In the end, I opted for a Private Member's Motion which attracted 150 signatures at the July 2008 Group of Sessions of the General Synod at York.

PRIVATE MEMBERS MOTION

  11.  The text of the motion was:

    "That this Synod, concerned about the effect on many parishes of sudden, massive rises in water charges for churches, requests HM Government to remind Ofwat of its obligations to ensure that water companies adhere to the clear guidance given by the Secretary of State for the Environment in 2000, which states that "there are many non-household users who are not businesses ... including places of worship ... and it would be inappropriate to charge all non-household as if they were businesses."

JULY 2008 TO FEBRUARY 2009

  12.  In the period following the July 2008 General Synod, it became increasingly clear that problems with surface water drainage charges were affecting a far wider constituency than just Church of England churches.

13.  It was affecting other denominations and faiths' premises, community amateur sports clubs, scout huts, village halls and the local groups who use them.

  14.  In December 2008, the Business Committee of the Church of England General Synod agreed that my Motion would go onto the Agenda for debate at the February 2009 Group of Sessions in London.

  15.  By January 2009, it became clear that other groups were looking to the Church of England to lead on this matter and that the forthcoming debate would be the ideal opportunity.

  16.  I did consider amending the Motion to include all those affected but decided I could do this in my opening speech.

  17.  On 11 February 2009, the General Synod debated my Motion.

  18.  There voted 282 For, nil Against and three Recorded Abstentions.

WATER COMPANIES, OFWAT AND GOVERNMENT

  19.  One of the greatest concerns customers have had is with the response of the water companies to their problems. Churches report that their treasurers, churchwardens and clergy are in receipt of heavy-handed treatment from customer service departments with the new charging starting immediately even whilst being appealed, threats of debt-collectors and imminent court action. In some cases, it has led to resignations of church officers and even requests to the Bishop for closure of churches.

20.  Ofwat says it thinks it is fair that everyone in the non-domestic sector—businesses and charities alike—should pay the same according to the surface area of their operation.

  21.  But the Government, in its 2000 Guidance to Ofwat has said, "... that there are many non-household users who are not businesses ... including places of worship ... and it would be inappropriate to charge all non-household customers as if they were businesses."

  22.  In the Government's Statutory Social and Environmental Guidance to Ofwat in August 2008, it says, "Ofwat's work can have significant social impacts". It's certainly having that on the charitable sector.

  23.  In the same document, it also says, "Surface water drainage charges should be set in a way that it sensitive to actual use of this service by different types of premises."

  24.  In the Government's "Future Water" strategy report of February 2008 it says to Ofwat, "new consideration is to be given to the arrangements for surface water drainage." Is this because Ministers were aware the effect Ofwat's interpretation of the 2000 Guidance was having on the not-for-profit sector was unfair and not what Ministers had intended?

GOVERNMENT RESPONSE

  25.  Up until two days before the General Synod debate on 11 February, there had been no response from the Prime Minister, Secretary of State for Defra, or anyone despite the huge petition on the Downing Street website, letters and representations from MPs, Lords, Archbishops, Bishops, Diocesan Officials, Clergy or Laity.

26.  On 5 February, I sent a letter to the Secretary of State for Defra in an attempt to get some sort of a response before the General Synod debate.

  27.  On 9 February, I received a letter from the Secretary of State saying, "Let me assure you that I am very concerned about the issue you have raised. Our view, which we have already expressed to United Utilities and Ofwat, is that something is clearly very wrong if faith buildings, community amateur sports clubs and scout huts are facing hikes in their bills of several hundred per cent, and where there are massive variations between what is being charged in different areas, by different companies."

  28.  The Secretary of State continues, "We have made it very clear that we believe these increases are not in line with Defra's charging guidance to Ofwat in 2000 or Ofwat's more recent detailed 2003 guidance to the water companies. I have taken up these concerns with the company and Ofwat."

  29.  The Secretary of State seems to think that this problem has been caused only by Ofwat and United Utilities—Northumbrian Water was where this all started.

  30.  In the General Synod debate, there was much concern to do with the timetable for the roll-out of these charges across the other water companies' areas

  31.  There was also concern about whether these new charges should be made in the first place and, if so, is it the fairest, proportionate and most equitable way of charging?

  32.  Also raised was the matter of businesses being able to claim their water costs and environmental improvements against tax, whereas churches and others cannot. Who is subsidising whom?

DONTDRAINUS.ORG

  33.  DontDrainUs.org was launched in January 2009 by the Dioceses of Manchester, Chester and Liverpool in the North West to raise awareness of the issue nationally.

34.It exists as a loosely formed alliance of those affected by the surface water drainage issue.

  35.  Currently, it includes churches, community amateur sports clubs, scout huts and village halls.

  36.  It has two objectives:

    (i) a review by the Government of the charging mechanism with serious consideration given to regulations that would either introduce a new charity band, or the return to rateable value charging with exemptions or rebates for churches, clubs and charities; and

    (ii) an investigation into why Ofwat ignored government guidelines to not charge churches, clubs and charities as if they were commercial enterprises.

  37.  I would encourage Members to go to www.DontDrainUs.org where there is a helpful amount of additional information on the impact of these charges.

CONCLUSION

  38.  It is my belief, that the objectives in paragraph 36 above, if achieved, would be a helpful start at resolving the problems facing so many churches and charities.

39.  If it was "inappropriate to charge all non-household customers as if they were businesses" in 2000, why is it happening now?

  40.  In "Statutory Social and Environmental Guidance to Ofwat" (August 2008), it says, "Where the Government wishes to implement specific social or environmental measures which would have significant financial implications for customers or for the regulated companies, these will be implemented by Ministers, rather than Ofwat, by means of specific primary or secondary legislation. The Government does not seek to do this through this Guidance." I believe this could be another way of resolving the issue.

  41.  I would be pleased to make myself available for Oral evidence if the Committee felt it would be helpful.

Martin Dales

March 2009







 
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