Foreign and Commonwealth Office Annual Report 2007-08 - Foreign Affairs Committee Contents


Letter from the Head, Parliamentary Relations Team, Foreign and Commonwealth Office to the Second Clerk of the Committee

FCO DEPARTMENTAL REPORT 2006-07: QUESTIONS FROM THE FAC

  Thank you for your letter of 26 March informing me that the Foreign Affairs Committee has now considered the Government's response to the Committee's Report on the FCO's Annual Report 2006-07. In your letter you raised some additional questions about our response.

Taking these in order:

COMPREHENSIVE SPENDING REVIEW SETTLEMENT

The Committee notes the Government's response that the FCO's CSR baseline sums excluded RfR2 for Conflict Prevent, together with in-year claims against the DEL Reserve, and that this followed "standard Treasury practice". The Committee is interested to know why conflict prevention is treated as one-off or time-limited expenditure, given that the FCO will spend on conflict prevention every year.

  The 2007 CSR provided funds over the CSR07 period for a merged conflict prevention pool, bringing together the Africa and Global Conflict Prevention Pools. This funding now sits within the Department for International Development's CSR settlement, but as before is subject to joint control by DfiD, FCO and MOD. Budgets for peacekeeping operations—both multilateral and bilateral—are agreed annually between the Foreign Secretary and the Chief Secretary to the Treasury due to their volatility. The FCO receives this funding in RfR2 in-year through claims on the Reserve.

NEW STRATEGIC FRAMEWORK

The Committee notes that the Government will be allocating additional resources to its four new policy goals and that this will mean reducing "the resources the FCO puts into certain other issues [|] in particular in the areas of sustainable development, science and innovation, and crime and drugs". The Committee would like details of the level of reductions in these and any other areas and assessment of the impact they will have.

  As the Committee is aware, the FCO intends to substantially increase the overall level of resources it puts into counter-terrorism and counter-proliferation; climate change, Afghanistan and other conflict regions, and key international institutions. In order to put more resources into these new priority areas, and to sharpen our strategic focus, Ministers decided to reduce resources into other issues, notably the environmental aspects of sustainable development, science and innovation, and crime and drugs.

SUSTAINABLE DEVELOPMENT (SD)

  Sustainable Development remains an important concept and much of the work on our new policy goals will contribute to the Government's overall SD goals. Our Posts abroad will continue to work on SD in countries where this is a priority. But in terms of policy making in London, this was an area where the FCO risked duplicating the work already being done by DEFRA who takes the lead on the UK's SD dialogues with Brazil, China, India, Mexico and South Africa. It has therefore been agreed that DEFRA will take responsibility for the international as well as domestic policy making, working directly with Posts in taking the dialogues forward. The FCO will focus its resources on promoting a "Low Carbon High Growth" Global Economy, where there is more scope for the FCO to make a real difference and add greatest value. And our contribution to the Overseas Territories Environmental Programme will continue to support protection of the environment in the Overseas Territories (£500,000 per annum allocated), as will our work on International Environmental Governance and sustainable forest management.

  As a consequence, we have wound up our small six-person team working on the environmental aspects of sustainable development. The Global Opportunities Fund -Sustainable Development programme (£1.45 million in 2007-08) will also be phased out. Spending in 2008-09 will reduce to £440,000 to enable a number of multi-year projects to be completed, thereby maximising the impact of earlier investment.

DRUGS AND CRIME

  The FCO's Drugs and International Crime Department (DICD) will co-ordinate the FCO's contribution to the government-wide objectives of fighting drugs and international crime by tasking our posts which are key to the delivery of those goals. And where FCO assets are needed to create the necessary political will or overcome obstacles to bilateral operational cooperation between our law enforcement agencies, we will continue to offer that support, tasking our staff and posts to provide political reporting and to maintain key relationships. The changes mean that the FCO will no longer co-ordinate the UK's international efforts on drugs and crime: that role will be taken over by the Home Office but the FCO will continue to advise on and contribute to policy formulation. Drugs & International Crime Department (DICD) will reduce in size from 18 members of staff to 9 by September 2008.

  DICD will continue to supervise our Drugs & Crime Programme which will be reduced from £6 million in 2007-08 to £3 million/£2 million/£2 million over the CSR period.

SCIENCE AND INNOVATION

  The work of the Science and Innovation Network makes an important contribution to the UK's science base and to the future prosperity of the UK. It also supports key policy objectives, such as combating dangerous climate change. The Network will be maintained at its current level for the period covered by the Comprehensive Spending Review. However, funding and management arrangements will change to reflect the importance of the Network to its stakeholders in the UK. As outlined in the joint memo sent to the Chairman of the DIUS Committee on 13 March, the FCO has agreed with the Department for Innovation, Universities and Skills (DIUS), the lead Government Department for science and innovation, that it will in future manage the Science and Innovation Network and contribute to its funding.

  As a result of this decision, the FCO's Science and Innovation Group will transfer to DIUS during the first half of the financial year. The FCO will transfer around £240k to DIUS to contribute to the administrative costs of the Group. The Group will be responsible for recruitment and tasking of the network. Science and Innovation Officers will, however, continue to be employed by the FCO on FCO terms and conditions.

  The estimated costs of the network are approximately £5.4 million (direct costs) or £8.3 million (full economic costs). The FCO will cover 100% of the costs of the network in 2008-09. Under the new arrangements DIUS will contribute 25 per cent of the direct costs of the network in 2009-10 and 50% in 2010-11 (currently estimated at £1.35 million and £2.7 million). This programme resource will be transferred to the FCO in each of those years.

  The FCO provided £1.3 million from the Global Opportunities Fund to support projects run by the Network in 2007-08. This will fall to £1 million in 2008-09 and £500k in 2009-10 and zero in 2010-11. DIUS will provide additional programme funding of £800k in 2009-10 and £1.3 million in 2010-11. These funds will be managed by the Science and Innovation Group in DIUS. The FCO will maintain an interest in Science Policy.

PSA TARGETS

What progress is being made on developing indicators for the Conflict PSA and for the PSAs to which the FCO is a major contributor?

CONFLICT PSA

  Work on PSA 30, "Reduce the impact of conflict through enhanced UK and international efforts" (on which the FCO leads) is advancing well. We are close to completing the design of a set of detailed and rigorous targets that will help us measure our efforts against the four indicators of the PSA. These are being agreed across Whitehall. Once finalised, they will be presented to the PSA Delivery Board and also submitted to the Treasury. The Prime Minister's Delivery Unit (PMDU) will undertake a baseline assessment of HMG's ability to deliver the PSA. This review is designed to strengthen delivery from the outset of the CSR period and will cover the work of the FCO, MOD, DfID and the Stabilisation Unit.

Other PSAs for which the FCO is a key Delivery Partner

  The FCO continues to make good progress in helping to shape the indicators of the PSAs for which we are a delivery partner (Counter Terrorism, Climate Change, Migration, and Poverty Reduction). The PSAs are at a stage where they are either in the process of being finalised, or being formally agreed and signed off by the Prime Minister's Delivery Unit. The indicators within each PSA, and for which the FCO will be held accountable for delivery, will be consistent with the recently published outcomes in our internal DSO framework.

SHARED SERVICES PROGRAMME

  We appreciate the Committee's continued interest in the work of the Shared Services Programme. The Programme is the largest, most complex and in some ways most challenging of the FCO's change programmes. Transforming the way in which we deliver our corporate services is vital if we are to achieve our overall aim of a modernized FCO with more of our staff delivering our policy goals and serving the Public. Given the overall importance of the Programme to the FCO we invited the OGC to conduct a Gateway 0 Review during April.

  Overall the OGC gave the Programme a Red (take immediate action) rating. Such a rating is not unusual at this stage of a complex transformational change programme. The overall rating reflects the highest rating of the individual recommendations. Of the 10 recommendations, three were rated Red. These three recommendations focus on the shape of the Programme, its governance and the need to establish an "Intelligent Client" Function for the North West Europe Facilities Management contract. We welcome the OGC's report and are taking action on it. We are strengthening the leadership of the Programme under a more Senior Director. He and his team will review the Programme in light of the OGC's findings. We will keep the Committee informed of the results.

LANGUAGE TRAINING

What feedback has the FCO received from staff who have begun courses under the new outsourced language training Framework Agreements? Can the FCO provide the Committee with details of the system of quality control built into the Agreements?

  All students are asked to complete feedback forms on their training. Using a rating scale of 1-6 (1 = unacceptable, 6 = Excellent). For those that have been trained so far under the new framework the feedback results are:

    82% of students gave an overall rating of 4 or higher for their language course

    93% of students gave a rating of 4 or higher for course content, objectives etc

    86% of students gave a rating of 4 or higher for lesson structure, pace of course, group dynamics

    86% of students gave a rating of 4 or higher for their progress against course objectives

    75% of students gave a rating of 4 or higher for facilities (eg. teaching rooms, equipment, library etc).

  On the second part of your question, the FCO has set in place the following arrangements to ensure that quality and value for money is maintained:

    —  A mini competition is run for each new course amongst the suppliers that were successful for provision of that particular language. There are 2-6 different language training providers for each of the 60 main FCO languages to allow for flexibility in supply, maintaining quality at a reasonable price. The criteria for selection of the most suitable supplier are the following: capability to deliver (eg. availability of required teachers within the specified time framework), academic quality (teachers' CVs are scrutinised, trial lessons and lesson observations take place, and submission of sample lesson plans are required) and price.

    —  Language tuition quality is monitored through the following:—teachers' progress reports, feedback from students (questionnaires are completed at fixed points in the course), lesson observations, and exam results. The Common European Framework for Languages has been adopted by the FCO to define learning outcomes so providers are clear what students are expected to achieve.

    —  Best practice is developed through FCO membership of the UK Inter-Departmental Standing Committee on Languages and key language standards bodies (ALTE, EALTA and ILTA, CILT, ALL and AULC). The Chartered Institute of Linguistics co-issues examination certificates of FCO Confidence and Operational levels of examinations, and conducts scrutinies and audits of the examination processes.

FCO ESTATE IN DUBLIN

The Committee would like a direct response to its recommendation that the FCO should give a public update on its latest plans for the Ambassador's residences in Dublin. The Committee would also like to know who was responsible for taking the decision to purchase Marlay Grange when it had not been possible to carry out an invasive survey.

  In October Peter Ricketts wrote to the Committee on a confidential basis about the issues the FCO faces on the Dublin estate. The letter explained that much of the detail is commercially sensitive and, if disclosed, would damage our ability to obtain best value for money for the taxpayer. This remains the position and the FCO cannot disclose in public those full details. Our public position remains as set out in the Government's response to the Committee's report on the FCO's 2006-07 Annual Report.

  The decision to acquire Marlay Grange was taken by Ministers on the advice of officials. As the NAO noted in their report, prior to purchasing Marlay Grange we identified that a substantial programme of works, estimated at £2.8 million, would be necessary. Following the comprehensive survey, it was found that the cost of works to upgrade the property would be £3.7 million. This was largely due to changes to the refurbishment specifications rather than as a result of the presence of asbestos, which cost £120,000 to remove.

MANAGEMENT INFORMATION

  On Management Information, the Committee indicated that it welcomed the Government's offer to share the following:

    —  Details of the estates security programme for the CSR 07 period

    The key drivers behind the projects that make up the FCO's capital programme are business performance, health and safety issues and security considerations. The programme is regularly reviewed to take account of any reprioritisation of resources and changes in project schedules. The enclosed Annex A[15] lists the projects we currently have firm plans to fund, which have security as a major driver, from our CSR settlement. Please note, the FCO is providing this information to the Committee in confidence. We do not want the information contained in the document to become public knowledge.

    —  The joint FCO/IPS Outline Business Justification

    A draft joint FCO/IPS Outline Business Justification, examining the case for merging the home and overseas passport operations, was produced in February and submitted to the Change and Investment Boards. In keeping with FCO procedures an executive summary based on the OBJ and reflecting the comments of the Change and Investment Board members, was prepared for the FCO Management Board on 29 February. They endorsed the proposal to hand over responsibility for full passport services to the IPS post-2012. (The FCO will retain responsibility for emergency documents). The IPS Investment Forum reviewed the full OBJ on 21 February. While supporting the concept of integration they requested further analysis of the costs and benefits. The IPS Management Board reconsidered the strategic case for integration at a meeting on 2 April and concluded that a joint FCO/IPS Project should now proceed to facilitate the merger, subject to a full impact and risk assessment and further reassurance around the financial case. When this work is complete we intend, subject to agreement with the Home Office, to share the business case with the Foreign Affairs Committee.

    —  The results of UKvisas' audits of its commercial partners' data security procedures and results of the cross-Government review of data security

    An outline of the results of UKvisas' audits of its commercial partners' data security procedures is at Annex B. The FCO is still awaiting the outcome of the cross-Government review on data handling which is due to report in April. It will then be taking forward the new processes and standards on protecting personal data that are set out in that Review. It will keep the Committee updated on its progress.

    —  Updates on future plans for telephone information services contracts

    A one year contract has now been signed with Abtran and will run until 31 March 2009. It has been agreed that we will go out to competitive tender this year for a new contract to run from 1 April 2009.

    —  The outcomes and conclusions of the pilots of tools for the evaluations framework of Public Diplomacy

    The pilot of tools for the evaluation of Public Diplomacy runs for two years, from April 2007 to March 2009. It is being conducted jointly with the British Council. We are currently analysing the data that has been collected from pilot countries over the first year of the pilot, 2007-08, and we will be in a position to provide information on interim outcomes and conclusions based on this data in May 2008. Final outcomes and conclusions using data covering the full two years of the pilot will only be available after April 2009.

    —  The targets agreed with BBC World Service for 2008 onwards

    The FCO is in the process of agreeing annual performance targets with the BBC World Service. These will be finalised in May, after which we will send a full copy to the FAC for information.

VALEDICTORY MESSAGES

The Committee would like details of the criteria by which the "smaller group of contacts with a real interest in the issues under discussion" are selected for receipt of valedictory messages.

  It is for Heads of Mission to judge the group of contacts with a real interest in their valedictory messages, as they do with their other communications. The address list will therefore depend on the level of interest in the country or organisation to which the Head of Mission is accredited, and on the relevant issues raised in his or her dispatch.

  The Committee also asked for sight of the FCO's Top Risk Register. We note that the Chairman wrote on 27 March to the Foreign Secretary on the same subject. The Foreign Secretary replied on 25 April on this specific matter.

30 April 2008




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