South East England Development Agency and the Regional Economic Strategy - South East Regional Committee Contents


Memorandum submitted by Kent Police (SE 07)

EXECUTIVE SUMMARY

    — Operation Stack is the co-ordinated multi-agency response to increased demand on the road networks of Kent, caused by reduced capacity for vehicles to leave the UK via the Port Of Dover or the Channel Tunnel. Reduced capacity can occur spontaneously, for reasons such as bad weather, engineering failures or major incidents; or sometimes can be predicted by engineering works or pre-planned industrial action. — Kent and Medway experience approximately 130,000 vehicle movements on the roads, each day. Up to 5,000 of these are freight vehicle movements through the port of Dover on route to Europe. The impact of any blockage at Dover Port or the Channel Tunnel is significant, with increased traffic congestion and potential "gridlock" of the County's roads. — The primary tactic of Operation Stack is to use sections of the M20 motorway to "stack" Heavy Goods Vehicles (HGVs) until normal service at the port/tunnel can be resumed. Whilst this is a well-practised tactic by Kent Police, supported by the Highways Agency, it is costly and resource intensive, diverting large numbers of officers and staff from their primary functions. Despite its regular use to manage abnormal traffic flow, Operation Stack only provides a short-term contingency arrangement.

    — The wider impact of Operation Stack is significant, with both social and economic implications experienced at a local, regional and national level. The operation disrupts the commercial and residential communities of Kent & Medway by depriving them of the use of sections of the M20 motorway and causing extra congestion on alternative routes. The operation can generate a large volume of complaints and general criticism against Kent Police, Local Authorities and other partner agencies. In recent years, the name "Stack" has become synonymous with negative publicity in both local and national media.

    — In light of the considerable impact on the communities of Kent & Medway and on the demands of Kent Police, Operation Stack is unsustainable as a longer-term solution to traffic congestion in the south of the County. Alternative options continue to be explored but require a progressive and co-ordinated partnership response across a number of agencies. The SEEDA Regional Economic Strategy includes a core activity to deliver an alternative holding facility and Kent Police would welcome engagement in delivery of this solution. To date no approach has been received.

1.  OVERVIEW OF OPERATION STACK

  1.1  The strategic aim of Operation Stack is to "Work in partnership to keep Kent moving by minimising the impact of cross channel traffic disruption". Through implementation and management of Operation Stack, Kent Police seek to:

    — minimise the risk to the public travelling on the road network in Kent;

    — minimise the social and welfare impact on the residents of Kent and Medway;

    — minimise the economic impact to cross channel business operators and businesses within Kent and Medway; and

    — maximise the opportunity for free movement of goods and people through the County.

2.  IMPLEMENTATION

  2.1  Kent Police and its partners regularly monitor the flow of commercial traffic into the county in order to identify excessive congestion at the earliest opportunity. In advance of traffic flow exceeding available holding capacity, a decision is taken to implement Operation Stack. The respective holding capacities of Dover and the Channel Tunnel are:

    — Port Of Dover = 800 lorries

    — Channel Tunnel (Including entrance road) = 250 lorries

  2.2  In the case of Dover, where the number of lorries within the port exceeds 500 and planned sailings are unable to accommodate them, the relevant stage of Operation Stack is then implemented.

  2.3  Operation Stack has three recognised phases, which can be implemented in isolation with less impact or in tandem to provide a longer-term contingency arrangement where disruption is likely to be for an extended period. The matrix at Appendix 1(a)[27] highlights the key demands and implications of each phase of the operation. Appendix 1(b)[28] shows the practical application in map format.

3.  RESOURCE IMPLICATIONS

  3.1  The resource requirements for implementation of each phase increase in line with the number of vehicles accommodated. The holding queue is a high-risk environment due to the continuous movement of HGVs and emergency vehicles, which requires a full risk assessment and experienced staff.

  3.2  For complete implementation of Operation Stack (all phases) the resource demands for Kent Police total 2 Inspectors, 5 Sergeants and 101 Police Constables. This effectively consumes all available "Roads Policing" officers from the Strategic Road Networks (SRN) of Kent. Additional support is required from BCU/District officers in order to cover incidents elsewhere on the SRN and this in turn can reduce local response capabilities.

  3.3  Application of Phase 3 or a protracted application of Phase 2 (in excess of 48 hours) would require the provision of mutual aid arrangements from neighbouring Forces.

  3.4  There is the opportunity for greater assistance from Highway's Agency Traffic Officers (HATOs) in the staffing and management of the holding queue. This is provided in a Memorandum of Understanding, although to date these much needed resources have not been forthcoming. Kent Police continue to lobby key stakeholders in an effort to secure this additional support.

4.  COMMUNITY IMPACT

  4.1  Each phase of Operation Stack involves an element of disruption to normal traffic flow, both within the towns of South Kent and over an extended area of the M20 motorway, in both directions. Dependant on the volume of traffic in the holding facility, the management of "return to normality" can take between two and eight hours, thereby extending the impact to local communities and those travelling in the county. A full community impact analysis, prepared in conjunction with Kent County Council, is shown at Appendix 2.

5.  COST AND DEMAND VARIABLES

  5.1  Over the past three years, Operation Stack has been implemented an average of 10 times per year. Full details are listed in the cost and demand matrix in Appendix 3.

5.2  The cost of delivering the operation in the last 3 years has exceeded £940,000. These costs relate solely to expenses and police overtime and do not include the cost of standard police time.

  5.3  Whilst there is more likelihood of demand in the winter with bad weather disrupting sailings, annual data provide little opportunity for predictive analysis to inform demand profiling and thus reduce staff costs.

6.  THE FUTURE

  6.1  Increasing rates of commercial vehicle movements through the county indicate that in the short term, the three phases of Operation Stack may have insufficient capacity to accommodate the requisite number of vehicles. Kent Police has conducted an assessment of the potential for an additional "Phase 4" option, which could employ the top section of the M20 (junctions 3 to 2) for vehicle reception (similar to tactics employed in France). There is a clear desire from the Highways Agency to protect traffic flow on the M25 motorway from any Operation Stack impact so this option appears to be unviable.

6.2  In the absence of viable holding capability elsewhere on the Strategic Road Network within Kent, alternative sites need to be considered. The option of diverting Kent bound HGVs from the M25 prior to reaching Kent is therefore to be explored with southern police forces and the Highways Agency via the M25 Integrated Policing Group. An equally viable solution would involve the development of an off road holding area or lorry park, with the capacity to accommodate 5,000 lorries. This features as a core activity in SEEDA's 10-year Regional Economic Strategy although to date Kent Police has not been consulted on efforts to deliver this.

7.  CONCLUSIONS

  7.1  In recognition of the unsustainable nature of Operation Stack as a longer-term solution, seeking an alternative arrangement must be a priority. Kent Police has been proactive in its efforts to develop a solution to the challenges of cross channel congestion and have developed a range of proposals in line with key partners.

7.2  Whilst Kent Police and it's partners will continue to meet the commitment to provide a safe and effective road network in the county this must be in conjunction with extensive multi-agency efforts to establish a viable and permanent solution to traffic management around Dover and the Channel Tunnel.








27   Information provided, not printed. Back

28   Information provided, not printed. Back


 
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Prepared 23 September 2009