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30 Mar 2010 : Column 1076W—continued


Departmental Information Officers

Mr. Philip Hammond: To ask the Secretary of State for Justice what the cost to his Department was of employing press and media officers in the last 12 months for which figures are available; and what the cost to his Department was of employing such staff in the financial year 1996-97, expressed in current prices. [324798]

Mr. Wills: The Ministry of Justice press office operates 24 hours a day, 365 days a year, dealing with all media relations for the Department and its agencies from the international, national and regional media. Communications in all its forms is an important element of ensuring that the public know and understand the work of the Ministry of Justice and its agencies and how taxpayers' money is being spent.

Information relating to the Lord Chancellors' Department (the Ministry of Justice's last but one predecessor) could be retrieved only at disproportionate cost.

Press officers

The cost of press officers, including contractors and agency staff and excluding support staff, is as follows:

£000

2008:09

2,219


Communications officers

Media officers are interpreted as communications officers in this answer. They include intranet/internet staff, event organisation, marketing and publishing staff and others involved in communications roles. Expenditure, including contractors and agency staff within the head office team, is as follows:

£000

2008:09

4,694


The costs of press officers and communications officers relate to Ministry of Justice headquarters and its four executive agencies (HM Courts Service, the National Offender Management Service (NOMS), the Tribunals Service and the Office of the Public Guardian).

Departmental Internet

Jenny Willott: To ask the Secretary of State for Justice how many complaints his Department received regarding difficulties using its website in each of the last three years; and if he will make a statement. [325193]


30 Mar 2010 : Column 1077W

Mr. Wills: No formal complaints in relation to the Ministry of Justice website have been received in the last three years. However users are invited to help the Ministry of Justice (MoJ) to maintain the quality of the website by providing comments and suggestions for improvement. All comments received are investigated and actioned as part of MoJ's ongoing programme of website maintenance and support. Numerical records for comments received are not held centrally and it would not be possible to collect this information from previous years except at disproportionate cost.

Jenny Willott: To ask the Secretary of State for Justice how much his Department spent on external website design consultants in each of the last three years; and if he will make a statement. [325211]

Mr. Wills: Expenditure on external website design consultants in each of the last three years for the departmental website-www.justice.gov.uk-was as follows:

£

2007-08

30,960

2008-09

37,409

2009-10

8,250


These figures include costs for website design changes. External maintenance, content management and training costs for in-house staff are not included. The majority of work done to support and develop the Department's external website is carried out by in-house staff, who manage the website content and also the design, testing and implementation of improvements to the website on an ongoing basis.

As there is more use of the internet for Government services, we need to make information about the work of the Department more readily available to citizens and the media, enhancing transparency and accountability for what we do. All our internet users-who include legal practitioners, academics and researchers-are able to use the range of resources published on our website either to work more efficiently within the justice system or to engage with the Department's day-to-day work and to contribute to our published consultations on proposals for change. Our investment in web services aims to enhance the user experience, providing easier access to MoJ information and services and delivering in a way that meets audience needs.

Departmental Marketing

Mr. Philip Hammond: To ask the Secretary of State for Justice how much his Department, its predecessor and its agencies spent on promotional items carrying the Department's branding and logo in the last five years; and what those items were. [324717]

Mr. Wills: The Ministry of Justice was established on 9 May 2007. Prior to 2007-08, the information requested can be extracted from predecessor departments only at disproportionate cost.

Expenditure on branded promotional items in the last two years is shown as follows:


30 Mar 2010 : Column 1078W
Ministry of Justice headquarters
Calendar year Item Cost (£)( 1)

2008

Mouse Mats

1,901

Pens

1,783

Leaflets

15,654

Banners and Stands

2,444

Letterheads, complement slips

556

Posters

6,412

Lanyards

1,888

Mugs

1,163

Polo Shirts

708

Total

32,509

2009

Pens

409

Leaflets

6,188

Banners and Stands

2,829

Posters

4,386

Post-it Notes

409

Letterheads, complement slips

483

Lanyards

753

Glass Awards

778

Table Cloth

280

Polo Shirts

921

Total

17,436

(1) These figures are exclusive of VAT.

The largest item of expenditure was on leaflets to explain to the public the functions and services delivered by the Ministry of Justice as a new Department of State.

Her Majesty's Court Service
Financial Year Item Cost (£)( 1)

2007-08

Key rings

2,753

Pens

1,571

Mouse Mats

715

Probate Balloons

583

Puzzles

825

Total

6,447

2008-09

Key rings

2,797

Pens

6,004

Marketing Materials-pens, pads and pencils

725

Mouse Mats

2,420

Total

11,946

(1) These figures are exclusive of VAT.

In 2007-08 HMCS purchased branded trophies for the HMCS Awards at a cost of £414.68 (exclusive of VAT).


30 Mar 2010 : Column 1079W
Office of the Public Guardian
Item Cost (£)( 1)

Banners and Stands

432

1,200 Launch Leaflets

253

Recycled pens

3,183

Trio Highlighters

2,553

Post-it Note pads

2,055

Recycled Mouse pads

927

Mint Cards

638

Bags

2,138

Mental Capacity Act DVDs

1,003

DVD production

14,950

Forms and guidance CDs

12,410

"Who would look after your finances?" leaflet

2,086

Sundry other items

1,081

Total

43,709

(1 )These figure are exclusive of VAT

All of the above expenditure was incurred when the Office of the Public Guardian (OPG) was created on 1 October 2007 as a result of the implementation of the Mental Capacity Act 2005. The purpose of the promotional items was to raise public awareness of the Office of the Public Guardian and its new responsibilities. DVDs and CDs were distributed to OPG customers from October 2007 until stocks ran out in 2009 (CDs) and early 2010 (DVDs). Banners ordered for the launch of the OPG have subsequently been used at exhibit opportunities from 2007 to date, together with other leftover items. Tribunal Service

In 2007-08 the Tribunal Service purchased 2,000 eco-friendly cotton bags for £2,241 (exclusive of VAT). There was no promotional spend in 2008-09.

National Offenders Management Service

The National Offenders Management Service (NOMS) accounting system does not enable expenditure on promotional items to be identified separately from other office supplies and stationery expenditure. Promotional expenditure could only be identified by circularising local NOMS business units, including 134 prisons and 42 local probation boards and trusts, who would be required to examine their local records to identify relevant expenditure, this would incur disproportionate cost.

Electoral Systems

Grant Shapps: To ask the Secretary of State for Justice whether his Department has made a recent estimate of the cost of holding a general election using (a) the existing electoral system and (b) the alternative vote system. [324493]

Mr. Wills: The Government have now made the Parliamentary Elections (Returning Officers' Charges) Order 2010. From the information set out in that order it can be estimated that in Great Britain if the forthcoming general election is held on 6 May 2010 and therefore combined with other elections to be held on that day, the cost of the conduct of the poll would be £82.1 million; if it is held at any other time, the cost of the conduct of the poll would be £89.6 million.

We have not carried out a detailed assessment of the possible cost of conducting a general election under the alternative vote system. However, the features of a general election using the alternative vote system would broadly be the same as under the existing system: for example, in terms of the provision of ballot papers and polling stations. The count process might take longer in some cases, where no candidate wins outright on the first round; however, recounts may already extend the time taken to count under the existing system.


30 Mar 2010 : Column 1080W

Employment Tribunals Service: Rules of Procedure

Mr. Todd: To ask the Secretary of State for Justice when revised court civil procedure rules relating to unpaid employment tribunal awards will come into effect. [325332]

Bridget Prentice: The revised civil procedure rules relating to unpaid employment tribunal awards are due to come into effect on 6 April 2010.


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