Financial Services Bill


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Mr. Hoban: As my hon. Friend says, the cheques came just in time for Christmas—clearly a time to encourage my wife to spend money. It was right to shred the cheques and to keep a firm grip on domestic finances. There are limits to my powers, however. That demonstrates just how wedded the credit card industry is to the idea; it knows that credit card cheques are about to be banned, but it still continues to use them.
There were expectations outside the House that the Government would go further than they have done in the Bill when it comes to credit card cheques. My hon. Friend the Member for Tatton (Mr. Osborne) said on Second Reading that he agreed with Which?, which has said:
“we are disappointed that the Government has not taken further measures against irresponsible lending in the Bill. There is a clear need to avoid a return to the pre-credit crunch days and the wide-ranging consultation recently published identifies important issues.”
Such details were highlighted in the consultation published by BIS on consumer credit. Which? stated further that
“The delay in publication has resulted in a missed opportunity and we are concerned, given the stage in the Parliamentary cycle, that the chance to act will be missed.”
The Prime Minister is aware of the issue of consumer credit; he said:
“we are determined to do our bit...when we see hard-working, hard-pressed people being buffeted about by a storm not of their making”.
We were under the impression, as I think Citizens Advice and Which? were, that the Government and the Prime Minister had pledged, at a meeting on the culture of credit earlier in the summer, to take the earliest opportunity to ban unsolicited credit card limit increases. There is some surprise that that is not covered in the Bill, and that all we see is a minimum payment, as it were, towards redeeming that pledge.
Ian Pearson: The hon. Gentleman is probably right that there are a number of individuals who have been sent unsolicited credit card cheques in the post and do not recognise what they are. They are, in effect, the same as current account cheques, but with some important differences. There is a danger that people do not take them seriously enough to ensure that they dispose of them in a safe and effective way. There is certainly some anecdotal evidence that unsolicited credit card cheques have been used by individuals who obtained them fraudulently.
Credit card cheques are provided by many credit card issuers. They have a similar appearance to ordinary bank account cheques, and once used, they appear on a credit card statement in the same way that an item purchased with the card, or a cash withdrawal made using the card, does. However, they attract a higher rate of interest than card purchases, do not have an interest-free period, tend to attract a handling fee—usually at 2.5 or 3 per cent. of the amount of the cheque—and do not offer protection under section 75 of the Consumer Credit Act 1974, whereas a purchase made with a card does. Under that section, as hon. Members will know, the creditor is jointly liable with the supplier in the event of a problem with the goods and services.
Every year, huge numbers of credit card cheques are sent to customers. Some 292 million credit card cheques were distributed in 2008, of which around 95 per cent. were unsolicited. Less than 1 per cent. of the cheques sent out were used, but there are signs that they are being used by customers in financial distress. Survey evidence from uSwitch in November 2008 suggests that 23 per cent. of the people who use credit card cheques use them to transfer cash into their current accounts; 16 per cent. paid utility bills with them and 7 per cent. used them to consolidate debts. One credit card issuer actually suggests in the information that accompanies its cheques that consumers can use them to pay utility bills.
There is a risk and, as I said, some evidence that vulnerable consumers are using the unsolicited cheques to get themselves into higher debt. The high costs often associated with such cheques, and the fact that those costs may not be fully appreciated by many customers, can make the situation worse. uSwitch found that 86 per cent. of consumers surveyed could not identify the correct fee charged by their provider, and even the most informed and sensible consumer can find it hard to master the complex terms and conditions attached to credit card cheques. The purpose of the clause is to ban a practice that can tempt consumers to increase their borrowing when they may already be in financial distress. We are not proposing to ban credit card cheques entirely. Used wisely, they can provide useful flexibility for the consumer, but we want to put consumers in the driving seat, which is what clause 27 does.
4.45 pm
Rob Marris: I appreciate that proposed new section 51A, as inserted by clause 27, would impose pretty severe restrictions on credit card cheques for consumers, but why does proposed new section 51B provide a total exemption for businesses? Businesses, particularly small businesses, could also get into the very difficulties to which the Minister referred with regard to consumers. In a sense, they could be running on a credit card, which is not a great way to run a business.
Ian Pearson: Although unsolicited credit card cheques have been identified as a problem for consumers, we do not believe that there is a similar consumer protection justification for restricting their use by businesses. That is why proposed new section 51B exempts credit card cheques for business use from the prohibition. If my hon. Friend has evidence that there is detriment to businesses as a result of the practice, obviously the Government would want to consider it at a future date.
I do not propose to go through all the details of the different subsections of the clauses. The general principle of restricting the use of credit card cheques is welcomed in all parts of the House, and that is important.
On the points made about unsolicited credit limit increases, we are looking at the issue as part of the review of the regulation of credit and store cards. We are considering a number of options, including a ban on the practice, or requiring customers to opt into credit limit increases. The review is still out to consultation—until 19 January 2010—and final recommendations will be published in spring 2010.
Mr. Walker: Does the Minister share my view that it is rather depressing that so many financial institutions are so opposed to the concept of responsible lending and to providing a sensible level of service to their customers? I am deeply concerned that we are having to bring forward such legislation. It seems to me that many of the banks might have picked up the messages, coming out of Government and the Opposition parties over the past couple of years, that such practices are unacceptable. The banks should not need to have to comply with legislation to do away with them.
Ian Pearson: I have some sympathy with what the hon. Gentleman says. The situation is patchy. Some lenders take a more enlightened approach to their activities than others when it comes to this area. We always need to make sure that we have effective regulation and that throughout primary legislation we take powers, when we believe them necessary, to ensure that the consumer is properly protected. That is why we are taking action on credit card cheques in the Bill.
As I indicated, we are consulting on unsolicited credit limit increases and on minimum payments. In many ways, we would have hoped that action in such areas was not necessary, but there has been significant evidence that consumers are getting themselves into difficulty as a result of some of the enticing offers that seem to be there from those that want to lend them money. We need to make a judgment as to whether we need to act in the future to prevent some of the practices.
Mr. Andrew Love (Edmonton) (Lab/Co-op): All the written and spoken evidence that we received from consumer organisations was that while credit card cheques affect a small number of incredibly vulnerable consumers, unsolicited credit increases affect a much wider range of consumers. According to the evidence put before us, such increases have been important in the explosion of credit in recent years, which we are now trying to deal with.
I take the Minister’s point about the survey currently being carried out, but will he give the Committee an assurance that if the evidence that comes into BIS suggests that something should be done in any of those areas, he will, at an appropriate time—the timing will be critical—bring forward amendments at a later stage of the Bill to incorporate such measures into the legislation?
Ian Pearson: I have always believed in evidence-based policy, with one or two caveats. It is important that we recognise that the evidence needs to be there.
Mr. Hoban: Will the Minister give way?
Ian Pearson: In a moment. My hon. Friend the Member for Edmonton is right to point out that there has been a tendency for many people who have had their credit limit increased to spend up to that limit. Many people now want to reassess their financial circumstances and perhaps take different actions. In the past, the practice enticed them to get into higher levels of debt than they now feel comfortable with. That needs to be addressed.
To explain my caveat, I should say that sometimes in Government we have to act immediately, on a limited or non-existent evidence base. There are some situations when the evidence is there and we are too late. The danger is that we are always running to catch up. As a real aside, on the basis of the strict evidence the Government would not have introduced the car scrappage scheme; indeed, Treasury officials advised us not to. Our decision to do so was based on our belief that it would have a galvanising effect on confidence in the market. That has proved to be the case. In terms of the evidence of past schemes, it would not be something that we would do.
I had better not dilate any further on those points, Mr. Gale, other than to say that there is cross-party support for what we doing in the clause. We are looking at going further in other areas of consumer protection. As hon. Members will be aware, there are other consumer measures as part of the Bill and we will discuss them in the new year.
Question put and agreed to.
Clause 27 ordered to stand part of the Bill.

Clause 28

Contribution to costs of special resolution regime
Mr. Hoban: I beg to move amendment 9, in clause 28, page 37, line 14, at end insert—
‘(5A) The scheme manager may request the Treasury to appoint an auditor in accordance with the regulations set out in 214D(6) to confirm that the expenses have been incurred as a consequence of the exercise of a stabilisation power.’.
I am pleased that the Minister gave an example of a policy he supported without any evidence to back it up. That was going to be my intervention, but we have one on the record now. Veterans of the Banking Act 2009, such as the hon. Member for South Derbyshire, the Minister and the hon. Member for South-East Cornwall will remember the details of the financial services compensation scheme, but I should like to put my amendment in context for those who missed out on the great opportunity to serve on that Committee.
Professor Buiter, who gave evidence for the Treasury Select Committee’s report on Northern Rock and who did not get round to teaching me when I was at the LSE, argued that the financial services compensation scheme had nothing to do with financial stability and was purely “social policy”. As we know from the 2009 Act, the FSCS has become a fundamental part of the special resolution regime and it serves as a way to maintain financial stability when a bank or a building society is put into the special resolution regime. It has been used quite often now, with Bradford & Bingley and the Dunfermline building society, and it is an established part of that architecture. The 2009 Act put in place the legislative framework for the FSCS to act in this role.
We have today, a mere number of months since the Banking Act 2009 received Royal Assent, an opportunity to rewrite part of that Act as it applies to the FSCS and to introduce new section 214B into FSMA as well as some further safeguards. Proposed new section 214B confers a power on the Treasury to require the FSCS to contribute to the costs incurred in applying the stabilisation regime. The amount is limited to that which would have been payable in the counterfactual scenario—that is, if the bank in question had become insolvent and an independent valuer was appointed to calculate the likely amount of recovery.
Proposed new sections 214B and 214D bring some corrections and clarifications to the 2000 Act. Most significantly, in subsection 2 of the clause we have amended the provision so that it applies from 19 November 2009, which allows interest to be taken into account in calculating the FSCS contributions from that day onwards, when a special resolution regime power is used. The Bill gives the FSCS the ability to charge interest on the Dunfermline loan, a provision that was omitted from the previous Bill. When we passed the 2009 Act, the expectation was that the FSCS would bear the full cost, but because of the costs that the FSCS is likely to bear the Government decided to charge the interest rather than the resolution costs to the FSCS.
I will turn to my amendment in a moment, but I wish to ask the Minister a question about an issue that we touched on during the passage of the 2009 Act. I had hoped that the Minister would use this Bill to fill in a gap, and give the FSCS and all the levy payers a greater insight into what happens in the wind-up of the affairs of banks that are being bailed out. At the moment, the FSCS does not have a formal role in looking at the activities of institutions that are being wound up, and it does not know whether those activities will be wound up in a way that will minimise the costs to itself. It is difficult for it to understand just what the likelihood of recovery is, and the problem arises, therefore, of how much levy payers are likely to have to pay in the future. Greater transparency in that process would help, as would improving the governance arrangements. I wonder whether since our debate on the 2009 Act the Minister has given any further thought to the improvement of governance arrangements.
My amendment inserts a new subsection (5A) into proposed new subsection 214B, under which the scheme manager—FSCS—may
“request the Treasury to appoint an auditor in accordance with the regulations set out in section 214D(6) to confirm that the expenses have been incurred as a consequence of the exercise of a stabilisation power.”
A question might be, “Why do we need that, given that section 214D(6) provides for the independent verification of expenses incurred? This must be for the verification of other matters, and the regulations will be introduced about the appointment and payment of an auditor”. The hon. Member for Wolverhampton, South-West will probably suggest that I should have tabled a further amendment to take out the powers under section 214D(6), but the point of my amendment is to focus more precisely on ensuring that the costs that the FSCS—ultimately its levy payers—will incur are strictly related to the exercise of stabilisation powers. The levy payers can therefore take some comfort in the fact that the costs being incurred are the right costs and they are not picking up a bill for anything else, and they can know that they are getting value for money for what they are paying out. The wording in my amendment makes the provision slightly tighter, and ensures that the levy payers get comfort in the absence of any other improved governance arrangements. That acts as a safeguard for those who ultimately have to pick up the bill.
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Mr. Colin Breed (South-East Cornwall) (LD): I support the amendment and the hon. Member for Fareham has said all the right things as to why it should be accepted. I want to add that, while the costs of the special resolution fall on the levy payers, it is actually members of the public who will ultimately have to pay for it. The costs will go back to the building societies, and you and I, Mr. Gale, and other members of the public, will be forced to pay the levies in one way or another. It is therefore important that the costs are contained and looked at. We also need to ensure that they are reasonable and that the reasons for them are addressed.
It was mentioned during today’s Treasury questions that the Dunfermline building society has lost £26 million in costs, auditors’ fees, consultants and so on. That seems an extremely large sum of money for a medium-sized building society; £26 million is a lot of money. If that is to be covered by the levy payers, they will have to recoup the money—they will do that in various ways—but it is ultimately the taxpayer, the depositor, the borrower and the customers of all those involved in the levy who will one day have to pay it. The issue is of genuine public interest.
John Howell (Henley) (Con): When I first read the clause, I was reminded of the words of Andrew Whittaker of the FSA during the evidence sitting. He warned us that costs will be sensitive and that at this stage we need to provide as much evidence as possible to ensure that we are reactive to that sensitivity. I am struck by how little there is in the clause about the auditor’s role compared with that of the valuer.
The two activities are actually quite similar, which raises an ancillary question. The cap on the limited expenses is set against a hypothetical scenario of insolvency. I have never been an insolvency practitioner, but I have worked alongside them and my impression is that, whatever the ground rules, what makes one practitioner better than another in what they can get out of an insolvency is their skill, their context and the way they use those principles.
The clause, however, offers a hypothetical scenario that is supposed somehow to set an average. It would be useful to know what principles—which, it is alluded, will be implemented in regulations—will apply to ensure that we can see in detail and have a good understanding of what is going on behind the hypothetical scenario.
 
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