- Children, Schools and Families Committee Contents


Examination of Witnesses (Question 220-239)

ANNA FAZACKERLEY, PROFESSOR JOHN MACBEATH AND ANASTASIA DE WAAL

29 APRIL 2009

  Q220  Chairman: I see that Anna is nodding, but when we went to Ontario, we saw that one of their problems is that they can't get rid of anyone. You seemed to see that as an exemplar, with 100% one-union control.

  Anna Fazackerley: No, I don't think that I am on record saying that Ontario is perfection. I was simply saying that there are good and bad things that we can learn from all systems. They have at least sorted out the report card—

  Chairman: Okay. We have recently been to Ontario, and so we learned some interesting things.

  Q221  Mr Stuart: Do we need an accountability system that leads to the dismissal and removal entirely from the education system of more teachers who are not up to scratch? I am the chairman of governors of a failing school, and we turned it around. We got those individuals into the departure lounge and got them out, but they were not removed from the profession; they went somewhere else to ruin the educational opportunities of another bunch of kids. We have a system of accountability that does not have the courage to identify someone who is probably a fantastic human being but is just not very good at teaching and inspiring kids. It seems to me that we do not have a system that gets rid of them. Am I wrong?

  Anna Fazackerley: I think that you are right. I don't think that we have a system that gets rid of them, and I am not sure whether we have a system that spots them either. That is a big problem, and it is something that we have already highlighted today. It is very important.

  Q222  Mr Stuart: How is that possible, when we spend so much money? There are all these people crawling all over schools, coming in from every angle and appearing from every new acronym. In that school that was failing—a little primary school with eight classrooms—you could not believe the panoply of people who piled in to advise, help and consult us. All we needed to do was to remove the teachers who were rubbish, help the ones who were not doing well enough but could, and congratulate and support the ones who were doing a good job. Once we had done that, the school turned around.

  Chairman: Graham, perhaps you could marry that to the question that came up on Monday. You couldn't come on Monday, I know, but we were talking about licence to practise: should there be for teachers a licence to practise that is renewable? Fiona was pushing the witnesses on Monday about that. I don't know if you see a problem. Do you want to come back to that, Graham?

   Mr Stuart: Anna answered; do Anastasia and John agree that despite this huge system we are not identifying poor practice and removing it from the system altogether, or doing enough to support people who need to be supported to come up to the levels that they can achieve?

  Anastasia de Waal: Personally I think that there is a staggering lack of emphasis on actual teaching and teachers, and partly that is because of results, because we know that you can produce pretty good results without being a good teacher, but partly there is not nearly enough—this is just on an inspection level—emphasis on classroom observation. Now, thankfully, that is coming back a bit more, but the mere idea that it was going to be completely sidelined is extraordinary, when clearly that is the big impact. In a climate with so much about management-speak and management style, it has almost come to the point where we see teachers as technicians; we do not see them as professionals or as having a big impact themselves. It is all about the leadership and management structure. Clearly that is not the case, and it is one of the big reasons why the status of teaching suffers enormously. The criteria for entry into teaching are very low, and I think that also has a detrimental effect. So I think we are not identifying poor teaching because we are not particularly interested in teaching at the moment, which is very worrying and a huge problem.

  Chairman: John, do you agree with that?

  Professor MacBeath: I do. I am kind of attracted to the renewable licence, actually. Certainly in some countries—Germany, for example—head teachers get voted on for a couple of years and if they don't like them after that they have to move on or return to the classroom, or whatever. There is something in that. Of course, we have a probation system at the moment, but maybe the probation system is not good enough for that. We are addressing a really knotty and very critical problem here in terms of ineffective or incompetent teachers and how a system deals with them—how it gets the knowledge. I would say that to some extent Ofsted does that already. Certainly a former chief inspector was very good about talking about the numbers and saying that we had 25,000 incompetent teachers in this country; there was all that sabre-rattling, and unfortunately that had a big backlash from unions and everyone else. I think that the NUT—I know you have taken evidence already from the NUT—would be supportive of this if they could address that history of the way we have dealt with teachers who are not up to scratch. I don't have an easy answer to that one, but I do recognise that it is a big problem.

  Q223  Mr Stuart: Yes, a former chief inspector did come out with that quite a lot, and, as you said, it led to a bit of a backlash. Perhaps it was overstated—I don't think that the facts were overstated, but perhaps the style wasn't right. Do you have any data on how many people are removed from the system each year as a result of being found to be incapable of being improved through capability, or whatever it is?

  Anna Fazackerley: I am sure that something came out quite recently from the DCSF; I can find out.

  Q224  Mr Stuart: Listening to Anna and John's evidence it seems that both the main party Front Benches are in pursuit of what John says would be great in a perfect world, where you have informed parents taking a close interest and able to exercise choice, and a true demand-led education system; but John was suggesting that it was simply impractical. I just wanted to ask you, Anna, really, why you are so convinced that choice and parental information can take us to that nirvana. The more you talked about the report card, the more I just thought, "This isn't going to work." We want it to be simple, yet it must be comprehensive. It must be both in-depth and yet easy for a parent, even one who is not that keen or that educated themselves, to follow. All we would be doing is altering it every six months or every year to make it longer or shorter.

  Anna Fazackerley: I disagree that introducing different, new indicators—information either that parents want or that we think they should want—has to be complicated.

  Q225  Mr Stuart: You use phrases such as, "ought to want to see performance indicators", which perfectly illustrates how you are straining to create a world which doesn't exist and isn't going to exist. However, you have this concept and you think it ought to exist. John agrees that it ought to exist, but I am not convinced that you can make it happen.

  Chairman: Give Anna the chance to answer.

  Anna Fazackerley: As a Committee, you have identified that the national assessment testing is not working; you are very worried about it. That is pretty much the only information that is available to parents at the moment, unless they want to look up an Ofsted report. I am just saying, from a very simple starting point, that I don't think that is very fair. I don't think that is satisfactory. You are probably right that not every parent is going to want to look up information about a school, but that does not mean that we should not bother to provide accurate information. If you make it very clear to schools, teachers and parents exactly what schools will be judged on, then surely that will drive performance. I add that I do not actually think that the report card is going to be complicated. Some aspects of the system at the moment, such as CVA measurements, are confusing. That is a bit jargony and I don't think many people would know what that means, but a report card done properly does not need to be at all difficult. It just brings in some things that parents are likely to care about, as well as some of the issues that we are looking at, at the moment. As I have said, I will send you a list of all of the things that we want to look at. I could read them out to you now.

  Q226  Mr Stuart: Have you created and market-tested the perfect report card? When you have, and shown it to 20 schools and all the parents and they say it is great, perfect and exactly what they want, then I will back down a lot of the time.

  Anna Fazackerley: I doubt very much that you will back down and I am very much enjoying your robust questioning. What we have done is look at two existing report cards: one in Alberta, which was introduced in 2004 and is working very well, and one in New York. They are quite different; they look at different criteria. We have looked at bits that are working and evidence that they are working, so we have got a serious evidence base behind this. Just to take one small example, one thing that is quite nice about the New York system is that they have extra credit for schools that are improving the very weakest students. That is a pretty good idea. I doubt very much, even with your professed allergy to report cards, that you would think that that was a bad or a nasty idea. This is not about making things more complicated, it is about trying to make things simpler, actually, and about providing more information for parents.

  Chairman: We have got to end it there. David, over to you.

  Q227  Mr Chaytor: I want to ask John a question about self-evaluation. You are very critical about the tick-box approach, because you say that it should be a continuing process of reflection. How does anyone know that this continuing process of reflection is taking place without some written record? Do you see my point? We need some evidence. What form should that evidence be presented in?

  Professor MacBeath: We currently have the evidence reported in the SEF, the self-evaluation form. That is one way of telling the school's story, the narrative; it is their version of a report card, if you like. But it has been made very clear in Ofsted guidance and reiterated by Christine Gilbert, chief of Ofsted, that we do not require schools to use the SEF. In fact, David Bell used to say that we would much rather that schools were telling their story in a much richer way and not relying on a SEF form, because it actually constrains the way schools report. A school in Sheffield, a primary school, has made a wonderful DVD with the children and the secondary school—people working together to produce a DVD that brilliantly tells the story of the quality of learning, the school culture and leadership. I have shown it at a number of conferences. It is a brilliant example that goes so much further than a SEF can with tick boxes and so on. When the school has genuine ownership of self-evaluation, it thinks much more creatively and visually, with photographs, video and written accounts from children, which give a rich profile of what the school is about.

  Q228  Mr Chaytor: So if a school ditches the SEF form and produces a DVD, a report or a portfolio, it is not going to be in any way—

  Professor MacBeath: No, and Ofsted are very happy.

  Q229  Mr Chaytor: A question to Anastasia and Anna: on the broader issue of school improvement, is that the right focus or should we be more concerned with system improvement?

  Anastasia de Waal: I think that it is about addressing the weaknesses in the current system, rather than shaking up the system and coming up with a new one. We know where there are clear problems. One of the key issues, and why school choice is appealing for many, is the lack of autonomy that teachers and schools have. They have a lot of financial autonomy, which in a way is the worst of both worlds, but not enough pedagogical autonomy. One of the big issues that we are seeing now and, I feel, one big reason why the achievement gap has not been impacted on as it might have been is that teachers cannot respond sufficiently to the needs of the pupils in front of them because the approach is much too standardised. I think that that is the key issue. Another issue is the one that I mentioned of teacher quality. That has a lot to do with entry requirements into teaching. Obviously testing is another big one. In other words, they are issues that, at the moment, are really crippling the system, but that does not mean that the system has to change; it means addressing those inherent distortions.

  Anna Fazackerley: I would agree wholeheartedly and simply say that we are always trying to change the system and to do everything with the system as a whole, rather than looking at things on an individual school basis. It has to be about improving schools, but implicit within that is improvement of the system.

  Q230  Mr Chaytor: And what should be the key criterion for deciding that a school needs a school improvement programme?

  Anna Fazackerley: I would say a poor performance on the report card. If you got low scores in the different areas, you would need an inspection. There should be an additional criterion that if parents complained, as is the case now, you would be inspected. Finally, both of us would like a system of randomised inspections as well—inspectors coming in and performing spot checks on schools. The inspected school should not have any nasty follow-up from that inspection; it is simply a useful way of getting a glimpse of how the system as a whole is working. I would like to see that.

  Anastasia de Waal: And I would say issues identified by holistic inspections—not within the current process, but when inspections were carried out in schools and things like teacher turnover or performance in relation to a much bigger picture were identified. This is not necessarily about test performance but about whether pupils are progressing and achieving. It could also be about things such as facilities. I think that it is very narrowly based on the curriculum at the moment. We also need to look at whether there is enough playground space and that kind of thing. That could well be impinging on the quality of school provision, so it needs to be holistic.

  Chairman: I have to call a halt here, but only because we have another session. I implore you to keep in touch with us. We are only as good as the information that we get in the Committee. Will you go away, think about what we asked you, and whether we asked you the wrong questions and should have given you more stimulating ones? Come back to us and say, "You should have asked this because we believe this." Please help us to make this a good report. We are very open to all of your views. Thank you. I have delayed a little because that was a very interesting session and I also knew that one of our witnesses for the second session was delayed.


Memorandum submitted by the National Confederation of Parent Teacher Associations

1.  THE NATIONAL CONFEDERATION OF PARENT TEACHER ASSOCIATIONS

  1.1  The National Confederation of Parent Teacher Associations (NCPTA), a registered charity, advances education by promoting partnerships between home and school through support for Parent, Parent Teacher, Friends and other Home-School Associations. The organisation has more than 13,000 individual associations currently in membership across England, Wales and Northern Ireland which corresponds to the involvement of more than seven million parents and teachers.

2.  PARENTAL VIEWS

  2.1  The views of parents included in this submission are taken from a survey of more than 2,000 parents conducted by NCPTA in April 2009. Full details of the survey and how it was conducted are attached in Annex 1.

3.  SUMMARY

  3.1  Parents do want schools to be held accountable for their performance. This is demonstrated by parents wanting to know how well each school performs (96%) and the number that place a value on Ofsted Inspections (78%). However, parents feel that how schools are held accountable needs to change: there is clear demand for a wider range of measures to be used (96%) and for no-notice inspections (61%). Given the school report card seeks to provide information about school performance based on a wider range of measures this appears to be a good fit with parental preferences. However, there is a need to remember that parents do place a value on test and exam results as an important measure of a school's performance (78%) and there is a clear preference for these to published or made publicly available (76%). This should not be lost in this wider discussion of school accountability.

4.  ACCOUNTABILITY

4.1  Is it right in principle that schools should be held publicly accountable for their performance?

  Yes—the overwhelming majority of parents (96%) agree that it is important for them to know how well each school performs.

4.2  What should be the fundamental purposes of an accountability system for schools and, in particular:

—  to whom should schools be accountable;

Obviously, schools need to be accountable to parents. However, parents are very aware that they usually act as individuals within the education sector and therefore have little authority or power to affect change within schools. Parents therefore look to other agencies with greater authority to hold schools accountable whether this be the local authority, Ofsted or central government.

—  for what should they be held accountable;

Typically, parents will have a balanced view of what schools should be held accountable for. Many will very eloquently express their desire that their children do well academically but know that this is often predicated on the child's wellbeing. The majority of parents (76%) do agree that the performance of each school in tests and exams should be published or made publicly available but there is even greater demand (96%) for schools to be assessed on a wider range of measures. The Every Child Matters outcomes appear well supported and therefore could provide the basis for a wider set of measures with which parents may be happy to hold schools accountable.

—  how should they be held to account; and

Anecdotally, parents typically favour a system of accountability which is independent and not purely based on self assessment.

—  what should be the consequences?

We would expect that parents would want schools where standards have been shown to be inadequate to receive assistance and intervention to improve. Whilst potentially problematic, parents are likely to favour the use of sanctions where this is necessary and even appropriate changes in personnel.

4.3  How do other countries hold their schools accountable for their performance and against what criteria?

This is outside NCPTA's remit.

4.4  Is the current accountability system of inspection and performance reporting for schools broadly fit for purpose?

Parents do appear broadly supportive of the current accountability system of inspection and performance reporting. There is clear demand for test and exam results to be published or made publicly available (76%) and Ofsted inspections are valued by the majority of parents (78%). However, as seen in our parent survey there is demand from parents to further improve the system through the use of a wider range of measures by which to assess performance and the introduction of no-notice inspections.

4.5  How should schools be held accountable for their performance in the context of increasing collaboration in education provision?

Whilst complex, parents are likely to expect that all parties to any collaboration be held accountable for the resulting performance and that this would need to be clearly established in any agreement underpinning the formation of the partnership.

5.  INSPECTION

5.1  Is an independent inspectorate an appropriate mechanism for holding schools to account?

  Yes—Ofsted inspections are clearly valued by the majority of parents (78%).

5.2  What is the impact of inspections on school performance, including confidence, creativity and innovation?

This will be completely dependent upon the experience of individual schools. Whilst some may have found this a negative experience there will be those that will have gained from the inspections process leading to improved performance.

5.3  Are inspectors appropriately qualified and trained to carry out inspections, particularly in the light of the need to report against Every Child Matters outcomes?

Parents would rightly expect that inspectors are qualified and trained to carry out inspections including against the Every Child Matters outcomes. Where this isn't the case parents would expect that this would be addressed appropriately through training and continuing professional development.

5.4  Is it appropriate for inspection reports to be placed in the public domainn?

Yes: the majority of parents (78%) agree that they value Ofsted inspections.

5.5  How often should inspections be carried out and how long and detailed should these inspections be?

Parents are likely to understand the need to make best use of Ofsted's finite resources and therefore will at least be supportive of changes to the inspections' framework which enable a focus on improvement.

However, this is likely to be countered by concern at the length of time between formal inspections for schools judged good or outstanding: for some children this six year period will represent the entire time they spend at either a primary or secondary school.

Parents will want to be assured that there are sufficient safeguards in place to trigger an appropriate and timely response by Ofsted if a school's performance begins to weaken. Parents will expect Ofsted to be unceasing in its efforts to militate against any school judged outstanding or good becoming complacent during the intervening six years.

  NCPTA has noted the list of key indicators and the discussion of other factors which will be used to determine inspection dates. It will be important for Ofsted to explain to parents how it is envisaged the process of triggering an inspection during the six year interval will work. Parents will expect that Ofsted will continue to improve its practice to decrease the number of situations where a previously outstanding or good school's performance weakens within an appropriate period of time.

  NCPTA welcomes the opportunity for parents themselves to express their concerns. It is right that parents are one of the means by which those schools that will not have an inspection for six years can be monitored.

5.6  How much notice, if any, should a school receive of an upcoming inspection?

  Parents have clearly expressed the view that schools should receive no notice of upcoming inspections (61%).

5.7  In the context of an inspection, what is the value of:

—  the school's self-assessment;

With the length of time between Ofsted inspections increasing, the ability of schools to be self-critical becomes of greater importance. Inspections need to judge the degree to which the self-assessment form is accurate and a good basis for self-improvement between formal inspections.

—  the results of national tests;

Parents value national test results: 78% agree that they are one important measure of a school's performance. Parents are increasingly aware that national test results have real meaning for their children: not obtaining Level 4 in the Key Stage 2 SATs makes it difficult for any child to function independently at secondary school, whilst public examinations in year 11 are the stepping stones to employment or further education.

—  the school's contextual value added score; and

Parents clearly value being able to contextualise school performance and compare like schools (valued by 90% of parents). Whether or not the current contextual value added score is the best way to make this information available to parents is open to debate: we would assume that there is some concern about the complexity of how this is calculated and reported.

—  how much weight should be attached to these elements in the inspection report?

There is obviously value attached to test and exam results with many parents wanting to know that whatever the context of the school their children will be able to achieve. However, given the even higher value placed by parents on a wider range of measures to be used for school performance (96% agree the need for a wider range of measures as opposed to 78% agreeing test and exam results are an important measure of a schools' performance), it appears that the weight attached to test and exam results needs to be balanced against other measures. Parents are likely to hold the view that, unless a school is able to support all a child's needs, then they are unlikely to be able to excel in their educational attainment.

5.8  In an inspection, how should emphasis be balanced between educational attainment and other aspects of a school's provision, such as the Every Child Matters outcomes?

As already noted, parents seem to be expressing a clear demand for school performance to be assessed based on a balance between educational attainment and other aspects of a school's provision, such as the Every Child Matters outcomes. Parents are likely to hold the view that, unless a school is able to support all a child's needs then, they are unlikely to be able to excel in their education attainment.

5.9  Should inspections be tailored to the current performance levels of the specific school being inspected and, if so, to what extent?

Whatever the context of the school, parents will want their children to be able to achieve. Therefore, great care needs to be taken in tailoring inspections to the current performance levels of the specific school and cannot in any way prevent the push for school improvement over time. However, this may be beneficial as part of a more frequent inspections regime for those classified as "causing concern" where this is being used to actively support improvement.

5.10  Has the introduction of a light-touch inspection regime for higher-performing schools been appropriate?

Obviously, this may cause some concern at the length of time between formal inspections for schools judged good or outstanding. Parents will want to be assured that there are sufficient safeguards in place to trigger an appropriate and timely response by Ofsted if a schools' performance begins to weaken. Parents will expect Ofsted to be unceasing in its efforts to militate against any school judged outstanding or good becoming complacent between inspections.

5.11  What are the mechanisms for identifying schools which are underperforming and are those mechanisms adequate?

It is important that parents retain the ability to complain to Ofsted where there are concerns that a school is not providing good enough education, where pupils are not achieving as much as they should or their different needs are not being addressed. In this way parents themselves will have an important role to play in helping to identify schools that are underperforming. However, we would suggest that parents still aren't sufficiently aware that they can complain to Ofsted. In part we feel that this is because there is fear about the level of vexatious complaints that may be forthcoming from parents. NCPTA would be concerned if this were to continue to limit awareness amongst parents of their ability to actively monitor school performance.

5.12  How effective has the classification of "school causing concern" (special measures or improvement notice) been in supporting improved performance in the schools concerned?

Parents are likely to assume that the classification of "school causing concern" has been beneficial in supporting school improvement. Giving schools public notice of the need for improvement would be assumed to be a catalyst for change as well as the basis for leveraging additional support through Ofsted and local authorities.

5.13  Have School Improvement Partners been of benefit to schools?

Again, parents are likely to assume that leveraging in additional expert support will be of benefit to schools.

5.14  Is the current procedure for complaints about inspections adequate?

NCPTA would question whether there is general awareness amongst parents that they can make complaints about inspections.

6.  PERFORMANCE REPORTING (OTHER THAN THE OFSTED INSPECTION REPORT)

6.1  What aspects of a school's performance should be measured and how?

  Whilst parents do value test and exam results as a measure of a school's performance (78%) there is demand from parents for performance to be assessed using a wider range of measures (96%). This seems to demonstrate the need for a more balanced approach. The NCPTA would like to recommend the Every Child Matters outcomes as offering one solution which is likely to get the support of parents.

6.2  How should these performance measurements be reported and by whom?

Parents show a marked preference for performance to be assessed using a wider set of measures and for this information to be publicly available. Having given this considerable thought we feel that performance information needs to be published nationally. If only made available locally or regionally, parents are likely to face difficulties in obtaining information about relevant schools especially where they live on the boundaries of different local authority areas or are moving some distance. The NCPTA also believes that parents will tend to favour performance information which has been independently obtained and verified rather than being based on self-assessment.

6.3  To whom should this information be made available?

Parents have shown a clear preference for schools being held publicly accountable. Performance information should therefore be made available to the general public.

6.4  What is the effect of the current system of public performance reporting on a school's performance, including confidence, creativity and innovation?

It is evident that this can be demoralising. However, parents are likely to feel that this should be the basis for schools attracting additional help and support to achieve school improvement. Given their preference for public accountability, parents are likely to be alarmed if discomfort caused by the league tables is used to justify not making this information publicly available. Parents have also shown that they favour being able to compare like schools. This tends towards needing to improve the quality of contextual value added information made available through the league tables.

6.5  What is the impact on schools of league tables published by the press?

This is obviously a key means for parents to hold schools publicly accountable.

6.6  How useful is this information to stakeholders, particularly parents?

Parents have shown that they value knowing how well each school performs (96%) and do agree that test and exam results are an important measure of a school's performance (78%).

7.  SCHOOL REPORT CARD

7.1  What might a school report card usefully provide that is not covered by the current performance reporting system?

  A school report card could report a school's performance using a wider range of measures for which there is a clear preference by parents. As already recommended parents are likely to welcome reporting against the Every Child Matters outcomes.

7.2  Are there any issues which the school report card should avoid or seek to inhibit?

There has obviously been debate about whether or not the school report card should feature an overall score. Parents have shown a preference for having an overall score as well as individual scores for each of the measures used to assess performance (preferred by 56% of parents). Without an overall score parents are likely to be prohibited from readily comparing schools with each other for which they have again shown a preference.

7.3  Is the school report card potentially a sound basis for:

—  informing parents;

Yes, given parents have shown a marked preference for school performance to be reported against a wider set for measures.

—  providing a set of prioritised outcomes for schools;

It is hoped that the report card system would lend itself to providing a set of prioritised outcomes for schools. However, this will depend upon there being agreement that the wider set of measures used are appropriate.

—  providing a starting point for Ofsted inspection; and

Whist the school report card might provide a starting point, it is likely that parents will expect Ofsted to use a more extensive and detailed range of information for assessing school performance.

—  providing a management tool for government?

Again, it is likely that parents would expect this information to be useful as a management tool for government but for this to be complemented by other sources of information about the school including Ofsted reports.

7.4  Could the school report card appropriately replace some Ofsted reporting?

NCPTA feels it unlikely that parents would support the school report card replacing Ofsted reporting. Whilst the report card can provide summative information against a range of measures, it is unlikely that parents will feel that this is an adequate substitute for an inspection of a school.

April 2009

Annex 1

SCHOOL ACCOUNTABILITY: PARENTAL VIEWS

SURVEY CONDUCTED BY THE NATIONAL CONFEDERATION OF PARENT TEACHER ASSOCIATIONS

INTRODUCTION

  In preparation for this submission and appearing before the Children, Schools and Families Select Committee on 29 April 2009 the NCPTA conducted an online survey in order to gain further insight into the current views of parents on school accountability.

METHOD

  An email was sent to 15,735 NCPTA members (all those for whom a personal email address is held) inviting them to participate and with an embedded link taking them directly to the online survey conducted using a leading online software tool (SurveyMonkey). All were prompted to respond in a personal capacity in their role as parents and not as a PTA representative or on behalf of their PTA.

No form of inducement was offered to gain responses. Whether or not a response was received from a representative of any member association will not be recorded.

  Great care was taken to carefully construct both the questions and available responses to the quantitative questions to allow all views to be reflected and to in no way lead the respondents. Both the questions and responses are provided below.

  Multiple responses were blocked by limiting to one the number of responses that could be sent from any IP address.

  Whilst it might have been beneficial to have asked a wider range of questions, it was deliberately decided to keep the number of questions as low as possible in order to extract the maximum number of responses in the time available for the survey.

RESPONSES

  The invitation email inviting participation was emailed out on 3 April 2009 and the survey was closed to any further responses on 20 April 2009, giving respondents just over two weeks to participate. This period covered the school Easter Holidays and therefore wasn't ideal in terms of increasing the number of responses. However, a total of 2,226 responses were received, giving a response rate of 15%.

SUMMARY

  Overwhelmingly, the majority of parents agree that it is important for parents to know how well each school performs (96%). Parents are also keen to be able to compare one school against another (87%) and specifically want to be able to compare the performance of like schools (90%).

Parents also agree that test and exam results are one important measure of a school's performance (78%) and that these should be published or made publicly available (75%). However, parents want test and exam results to be part of a wider range of information used to assess school performance (96%). In terms of how parents want this information made available to them they show a preference for individual scores for each measure used as well as an overall score summarising the school's performance (56%).

  The survey found that Ofsted inspections are valued by the majority of parents (78%) but they would like to move from schools being given two days notice of inspections as currently happens to their having no notice (61%).

  Parents were asked specifically if they agree or disagree with plans by teachers and head teachers to boycott the public exams held at the end of primary school (Key Stage 2 SATS) in order to get them withdrawn. Parents are almost equally divided between those that support the boycott and those that disagree with it. There is also a large number that neither agree nor disagree. The NCPTA would therefore suggest that there is no clear parental view and that none of the protagonists in the dispute should claim to have the support of parents.

DETAIL OF RESPONSES
1.   How far do you agree or disagree that it is important parents should know how well each school performs?

Response
Percent
Response
Count

Agree a lot
79.0% 1,759
Agree a little17.0% 379
Neither agree nor disagree2.4% 53
Disagree a little1.0% 23
Disagree a lot0.5%12
2.   How far do you agree or disagree that parents should be able to compare one school's performance against another?

Response
Percent
Response
Count

Agree a lot
56.2% 1,252
Agree a little31.0% 691
Neither agree nor disagree6.2% 138
Disagree a little4.0% 89
Disagree a lot2.5%56
3.   How far do you agree or disagree that it would be useful for parents to be able to compare one school with another in like circumstances? For example, located in comparable areas and with children from similar circumstances?

Response
Percent
Response
Count

Agree a lot
65.2% 1,452
Agree a little24.8% 551
Neither agree nor disagree5.9% 132
Disagree a little2.5% 56
Disagree a lot1.6%35
4.   How far would you agree or disagree that test and exams results are one important measure of a school's performance?

Response
Percent
Response
Count

Agree a lot
32.7% 727
Agree a little44.9% 1,000
Neither agree nor disagree6.5% 145
Disagree a little9.7% 215
Disagree a lot6.2%137
5.   How far do you agree or disagree that the performance of each school in tests and exams should be published or made publicly available?

Response
Percent
Response
Count

Agree a lot
41.2% 916
Agree a little34.8% 774
Neither agree nor disagree10.2% 228
Disagree a little8.4% 186
Disagree a lot5.5%122
6.   How far do you agree or disagree that it would be beneficial to have a wider range of information than just exam results reported about the performance of each school? This might include information on behaviour at the school, the health of pupils, how many go onto employment or further education and parental satisfaction surveys.

Response
Percent
Response
Count

Agree a lot
84.3% 1,877
Agree a little11.5% 256
Neither agree nor disagree2.0% 45
Disagree a little1.1% 25
Disagree a lot1.0%23
7.   If a wider range of measures is used to assess school performance how should this information be summarised for your use?

Response
Percent
Response
Count
In one overall score1.6% 36
Individual scores for each measure used to assess performance 38.5%856
Both an overall score and individual scores for each measure used to assess performance 56.2%1,252
Don't know3.7%82
8.   How far do you agree or disagree that Ofsted Inspections are of value to parents?

Response
Percent
Response
Count

Agree a lot
36.7% 818
Agree a little40.9% 911
Neither agree nor disagree8.3% 185
Disagree a little8.4% 187
Disagree a lot5.6%125
9.   How much notice do you feel schools should be given of an Ofsted Inspection?

Response
Percent
Response
Count

More than two days
13.5% 300
Two days22.6%503
No notice61.6% 1,364
Don't know2.7%59
10.   How far do you agree or disagree that it is appropriate for teachers and head teachers to boycott the public exams held at the end of primary school (Key Stage 2) in order to get them withdrawn?

Response
Percent
Response
Count

Agree a lot
23.7% 527
Agree a little17.1% 381
Neither agree nor disagree22.8% 507
Disagree a little14.7% 327
Disagree a lot21.7% 484



Memorandum submitted by the National Governors' Association

  1.  The National Governors' Association (NGA) is the national membership body for school governors. NGA has several categories of membership comprising individual governors, school governing bodies and independent local associations of school governing bodies. NGA seeks to represent the interests of all school governors and governing bodies in all phases and types of school. The NGA was formed in 2006 from the merger of the National Governors' Council and the National Association of School Governors.

ACCOUNTABILITY

  2.  NGA is firmly of the view that schools should be held publicly to account for their performance. School accountability is fully devolved to school level, with schools being autonomous institutions. Few other countries devolve school accountability to individual school level.

3.  The accountable body for schools is the governing body (GB). The NGA and the two headteacher professional associations are comfortable with this, as expressed in the joint document agreed in 2008 which says:

    "The governing body expects to be able to monitor the work of the school and to hold the headteacher to account for the performance of the school."

  What Governing Bodies Should Expect From School Leaders and What School Leaders Should Expect From Governing Bodies (ASCL, NGA & NAHT, 2008)

  4.  The GB holds the school to account by setting the vision, values and aims for the school. It sets the strategic direction the school should take, agrees the policy framework in which the school operates, and appoints and performance manages the headteacher who is tasked with delivering the vision. The performance management process is overseen by the School Improvement Partner (SIP), who provides the detailed, professional consultancy necessary as data is interrogated to ensure that the agreed progress towards delivering the vision is being made. However, should the GB wish to challenge the HT's performance, the Local Authority (LA) has to be involved, as it is the LA that carries out any investigation into capability or conduct.

  5.  However, in reality, schools feel that they are subject to multiple accountabilities. These include:

    (a) Ofsted—who deliver a judgement on school effectiveness approximately every three years. It is not clear whether Ofsted report their findings to GB, who is then tasked with ensuring that findings are addressed, or whether Ofsted reports to the school leadership team, and then the leadership team assure the GB that the findings are being addressed. Either way, the involvement of the GB needs to be clarified so that the GB can effectively hold the school to account against the Ofsted judgment. Moreover, Ofsted makes a judgement on the effectiveness of the GB, but this is often based on minimal evidence. If the finding is unsatisfactory, the LA is empowered to intervene, but often this does not happen.

    (b) DCSF—through programmes such as National Challenge and Gaining Ground where School Improvement Partners (SIPs) report directly to the DCSF on progress.

    (c) SIPs—who validate the school's self evaluation process. NGA is aware of a great variety in SIP standards and practice, and even wider variation on the SIP's interaction with the GB. NGA is of the view that whenever the SIP has a concern about school effectiveness, the SIP should report, in person, to the full GB. Too often the SIP reports are withheld, edited, or dismissed by the head who may try and influence the chair of governors view. There is much anecdotal evidence that the relationship between the head and the chair can become too mutually supportive, which is why it is imperative that issues must be shared with the full GB. Advice from LAs to SIPs about what information should be shared with the GB is also inconsistent. The NGA would like to see clear unequivocal advice from the DCSF to LAs, SIPs, heads and GBs about what information must be shared with the GB.

    (d) The Local Authority—who keep a check on standards and, as the funding authority, monitor school finances. The NGA has much anecdotal evidence that LAs have very different approaches to the role of the GB when standards issues become apparent. In some, they quickly decide that the head should leave, and they more or less insist that the GB agrees with their assessment of the situation, and comply by agreeing whatever deal is proposed. In others, the HR department holds sway, and endemic risk aversion leads to the head being overly supported, leaving the GB increasingly frustrated at ever being able to move their school forward. Likewise, the introduction of the Financial Management Standard in Schools was designed to standardise school financial monitoring procedures, but implementation varies considerably across LAs, with some LAs introducing excessive monitoring procedures.

  6.  NGA is of the view that clarifying the accountability framework would remove the ambiguity that has resulted in the above. If Ofsted, DCSF, SIPs and the LA all recognised that the GB is the accountable body, then:

    (a) Ofsted would expect the GB to ensure that its judgements are addressed, and that LA would take seriously their responsibility to ensure good governance.

    (b) The DCSF would expect the GB to ensure that progress is being made against the national strategies imposed upon their school.

    (c) The SIP would report any slippage to the GB and advise on strategies to get the school back on track. The SIP would also advise the LA where the GB was losing focus and the LA could respond accordingly.

    (d) The LA would involve the GB at the beginning of any conversation about school effectiveness, and listen to the GB's concerns. If the GB is not hearing the message, the LA would address the strength of the GB—not go beyond it. If the LA is not hearing the message from the GB, the GB should have recourse to another body that will progress its concerns.

  7.  Schools should be held accountable for their core business which is learning and teaching. Schools are also accountable for other matters such as wellbeing, but this is in the context of raising the standard of learning and teaching.

  8.  Schools should be held to account as described in paragraph 2.

  9.  The consequences of a school not raising standards should be for the senior leadership team (both operational and strategic) to be held properly to account. If they are incapable of managing the school as agreed, they should be removed and new leaders appointed.

  10.  The NGA is largely of the view that the inspection framework is fit for purpose, though there is much anecdotal evidence that the standard of inspection is variable, and that the current framework is too paper and data based.

  11.  The NGA is concerned that the current inspection framework does not easily translate across collaborative working models; although we are hopeful that the new framework will address these issues.

INSPECTION

  12.  The NGA believes that an independent inspectorate is an appropriate mechanism for ensuring that schools are effective, and a recent TES/NGA survey indicated that governors have considerable trust in the process. However there have been some perverse inspection outcomes which have damaged confidence and credibility. Less secure heads appear to find the process limits creativity and innovation.

13.  NGA has some anecdotal evidence of inspectors working outside of their preferred phase and that some seem to struggle with the ECM agenda. Members are happy with outcomes being made public—indeed expect that they should be.

  14.  The current timescale for inspections is satisfactory, although the originally proposed six years for high performing schools seems a long time. We understand that following the Ofsted consultation, this may be reduced to five to ensure that all schools are inspected at least once during a pupil's progress through the school. The NGA also understands that Ofsted will be risk assessing the timescales for inspection on a regular basis. While some members expressed some concern about the concept of no notice inspections during the formal consultation, we understand that these have been largely well-received during the on-going pilot process.

  15.  School self evaluation is becoming more embedded but there still seems to be issues with evidencing judgements, and schools need to spend less time setting out what they have done and more time evaluating impact. The role of the SIP is vital to GBs who need the professional input for validating judgements. GBs can also be less than realistic about the impact of unexpected results and CVA (Contextual Value Added) scores which fail to improve, offering reasons which stray into the realm of excuses. In general, GBs understand the link between effective learning and teaching and improving outcomes which more often happen in the context of a curriculum tailored to the needs of the children in the school. However, some can lack the confidence to insist that regular updates on the quality of teaching are made available, and to challenge the head on the appropriateness of the curriculum. Most understand that the ECM outcomes should underpin the whole of school life which, along with an appropriate curriculum and sound teaching, are the recipe for successful learning.

  16.  The problem with tailoring inspections to the current performance level of the school is that there needs to be room for flexibility if the team discover all is not as expected. The NGA is pleased that "light touch" inspections will be discarded under the new framework as we are concerned that such inspections do not give sufficient time to address issues such as how much a high performing school has achieved success through favourable location and admissions.

  17.  Underperformance is currently identified through raw scores not being high enough, CVA being inadequate, progress falling short of expectations, and other compliance issues not being adhered to (eg safeguarding). NGA would prefer to see CVA and progress being the key identifiers for underperformance. NGA recognises the value of compliance but would be interested in compliance being monitored by other means so that Ofsted could spend more time on issues directly related to learning.

  18.  The classification of "schools causing concern" (special measures or improvement notice) has been of increasing success in supporting improved performance as schools, and LAs, understand more about what it takes to improve performance. Unfortunately achieving long term secure improvement can still be an issue. The NGA has a concern that too often quick fixes are sought, and that the introduction of robust learning and teaching policies, behaviour management policies and, most importantly, performance management processes which manage staff against these key policies, are not seen as the starting point for turn around.

  19.  Where SIPs are operating effectively they have been of great benefit and their independence is hugely valuable.

  20.  The current Ofsted complaints' procedure is slow, cumbersome and defensive. This is of particular concern in an inspection framework which seeks to publish early verdicts on schools' performance.

PERFORMANCE REPORTING (OTHER THAN THE OFSTED INSPECTION REPORT)

  21.  The reporting of school performance is a vexed issue. Governors are largely against the current system of league tables and to date are not supportive of any single measure that defines a school's performance. However, there is recognition that it is not possible to return to a place where there is no reporting, and so there is support for a balanced report card—as long as it measures more than attainment. Governors need to know how the school's performance fits with local and national performance, and accept that this information should be available to parents. The School Profile has been a failure and parents do not use it to judge school performance. As long as the league tables exist, parents will use this measure alongside other published information about the school—primarily the prospectus and, increasingly, the school's website. Many parents seem to understand that a whole range of issues need to be taken into account when looking at school performance. Parents and governors who access the DCSF site are usually surprised at how much information is published about school performance.

22.  Publication of league tables has, undoubtedly, focused attention on school performance and most accept that this has been an effective strategy. The move towards CVA as a measure is largely welcomed as a more meaningful measure although some say it is too complex for the whole range of parents to understand. Others claim that CVA data is flawed. The NGA would like to see progress measures being used.

SCHOOL REPORT CARD

  23.  The school report card could provide a range of measures, contextualised, and set against the most recent Ofsted judgement and SIP judgements. Only issues which could lead to the identification of specific staff or pupils should be avoided.

24.  The school report card could be a sound basis for informing parents about a range of issues alongside the easily measurable outcomes, as well as describing the school's priorities which would provide a new openness of purpose. It could also contribute to Ofsted's risk assessment process.

  25.  If the school report card also acted as a compliance document then government could use it as a policy driver.

  26.  If the school report card was used to report compliance, then this would remove this aspect of the Ofsted process—except that the compliance would need to be checked from time to time. The other problem with using the school report card to replace some of the Ofsted reporting would be the danger of over complicating, and therefore lengthening, the report card which would defeat its purpose.

March 2009



Memorandum submitted by the Advisory Centre for Education

SUMMARY

  Accountability: ACE believes that all schools need to be more broadly, publicly accountable for the service they provide and answerable not only for educational attainment, but also for the way in which they deal with broader issues such as poor behaviour, bullying, discrimination and special educational needs, as well as for the level of communication that exists with parents; how they deal with parental concerns and complaints and their level of regulatory compliance. By all schools we include Academies and City Technology Colleges. ACE strongly believes that no real accountability can be claimed to exist until these schools have been brought fully within the ambit of national education law.

Inspection: ACE is of the view that regular independent, physical inspections of schools are vital for providing accountability and improving standards. We believe that Ofsted inspections should not be reduced, either because of previous good Ofsted reports or because any new system (such as the Report Card system recently consulted on by the DCSF) purports to provide a similar service, as in our view, no system which relies on reported data can match physical inspection. However, we believe that Ofsted's inspection system would be improved if no prior notice were given of inspections.

Report Cards: ACE broadly welcomes the new Report Card initiative, but is of the view that it will only work well if (i) the right categories of performance are used and (ii) the full data on which the statistics are based are made available to parents on the same website. In terms of (i), ACE advocates two additional categories: "parental complaints" and "regulatory compliance". Further, ACE is not in favour of schools being given one overarching score on the Report Cards, as we believe this could be misleading.

ABOUT ACE

  The Advisory Centre for Education (ACE) is a national charity which advises parents, carers, governors, local authorities and others on education law and practice in the state sector for children of compulsory school age. We run a free telephone advice service and a free texting service and are thus in daily contact with people experiencing a variety of educational issues.

ACE also delivers training on education law issues (eg school admissions, exclusions, special educational needs, disability and attendance issues) to local authority officers, school head teachers, governors and staff, voluntary sector advisers, admission and exclusion appeal panel members and clerks, and lawyers.

  We regularly respond to DCSF consultations (both formal and informal), and have meetings with DCSF civil servants and ministers to discuss policy and legal issues. The statutory exclusions guidance (Improving Behaviour and Attendance: Guidance on Exclusion from Schools and Pupil Referral Units, Sept 08 (00573-2008DOM-EN)) states in paragraph 89f that schools/PRUs should advise parents/carers of ACE's contact details when their child is excluded if they wish to receive independent advice. We have recently contributed both written and oral evidence to the House of Lords Select Committee on the Merits of Statutory Instruments for their investigation into the effectiveness of statutory instruments in education law. We also recently made a written submission to the DCSF in response to a consultation paper (A New Way of Handling Parents' Complaints about school issues) which covered issues of school accountability.

RESPONSE TO CONSULTATION QUESTIONS

  We have based what follows on some of the questions listed by the Committee on its website.

1.  ACCOUNTABILITY

1.1  Broadening accountability

  Certain key areas of concern to parents come up on our telephone advice service time and time again and we believe schools should be held accountable for all of them. School accountability should not just cover educational attainment, but the way in which schools deliver their services and the overall experience had by children who attend them. The areas of concern that we have identified by talking to parents are:

(a)  Child-focused issues

  Schools should be held to account about how they view the following issues (in terms of the policies they adopt) and what they do about them (ie how their policies on these issues are implemented and how effective they are), by making it obligatory for schools to publish the following kinds of data about the issues and to keep it updated:

    (i) Behavioural issues— the school discipline policy and its implementation (reasons for detentions, rewards and sanctions etc);

    — numbers and types of exclusions, including repeat exclusions and exclusion among vulnerable groups in the school, such as children with SEN and looked after children;

    — number of permanent exclusions challenged before an Independent Appeal Panel; and

    — whether Day 6 provision was made in relevant cases.

    (ii) Bullying

    — the school anti-bullying policy and what steps they take to integrate the policy into school life (anti-bullying discussions with pupils etc); and

    — numbers of incidents reported, how swiftly and well they were resolved and whether resolution has been permanent.

    (iii) Discrimination

    — how they meet their various equality duties;

    — details of any steps taken to prevent pupils with disabilities being treated less favourably; and

    — any racist incidents and what was done about them etc.

    (iv) Poor attendance

    — data on authorised and unauthorised absences and the school's response to these.

    (v) Special Educational needs

    — the school SEN policy, its implementation and effectiveness;

    — how many children are on the SEN register;

    — how delegated funding is distributed;

    — whether the needs of children with Statements are being met (with personal details anonymised); and

    — outcomes of any consultation with LAs on SEN provision.

    (vi) Pastoral support and support for vulnerable children

    — the availability of pastoral support schemes such as mentors, counselling, buddy schemes and their effectiveness;

    — the school's child protection policy, its implementation and effectiveness;

    — whether vulnerable groups are integrated well (eg Looked After Children, Traveller children); and

    — whether the school ensures that any children with special entitlements (eg to free school meals) are receiving them.

(b)  Communication, compliance and management

  Schools should also be held accountable for how well they:

    (i) Communicate with parents

    — based on surveys of parent's views; and

    — including any steps taken to develop or strengthen community links.

    (ii) Deal with complaints

    — ie made to the school and governors and their nature, including surveys of parental satisfaction with the process (though not outcome).

    (iii) Manage

    — their budgets, including a full financial statement;

    — compliance with financial best practice;

    — make staffing arrangements; and

    — ensure fair charging policies.

    (iv) Comply

    — with the whole range of their legal obligations (see 3.1(b) below); and

    — and ensure the 5 Every Child Matters outcomes are reflected in each possible aspect of the school's policies and procedures.

1.2  Academies

  There is a worrying deficit of public accountability at the moment in certain types of schools, namely Academies and City Technology Colleges. We believe that remedying that by bringing these institutions under the ambit of all aspects of education law as it applies to the state system should be the first priority of government in any serious attempt to improve the accountability of schools.

2.  INSPECTION

2.1  General

  It is vital that there should continue to be an independent inspectorate which inspects regularly and thoroughly and that all inspections should continue to be made public. The kind of information contained in Ofsted reports is very important for parents, for example, in identifying schools that are appropriate for their children.

2.2  No reduction in inspections

ACE has concerns about the practice of reducing the number of inspections based on past performance, as schools can change very quickly, as a result, for example, of turnover of staff. Neither are we in favour of reducing physical inspections on the basis that the Report Card data indicates a school is doing well. We believe that Ofsted inspections should be carried out with the same regularity for all schools within the state system and should be made in the same depth in all cases. The value of independent physical inspection cannot be under-estimated.

2.3  No advance notice

The current system makes it far too easy for schools to give a good impression on the day of an inspection. ACE believes this could be remedied if schools were given no warning at all of inspections. It is very easy for schools to prepare for inspections if they know the date of them. Parents tell us of schools which prepare the lessons with the children and simply repeat them when Ofsted are there and ones which ask parents of children with special educational needs, particularly those with ASD or ADHD, to keep their children at home during an inspection. This can give a false impression and undermine the inspection process. These problems would be avoided if Ofsted arrived unannounced.

3.  SCHOOL REPORT CARD

  We are concerned that although the Report Card system, as envisaged in the recent Report Card Consultation, may seem to provide wider accountability, in practice there are certain difficulties with it that may impede its functioning. These are:

3.1  Additional performance categories

The proposed Report Card does not cover two essential areas. We believe there should be performance categories for:

(a)  Parental complaints

  ACE is of the view that the number of complaints made to a school or about one is crucial to ascertaining a school's overall performance. Statistics relating to the number and broad substance of complaints would highlight any areas where parents have felt aggrieved. This feeds into another of the Government's stated desires—to improve the complaints system by making it mandatory to have a complaints procedure and to improve and open the channels of communication between parents and schools. (See DCSF Consultation on: A New Way of Handling Parents' Complaints about school issues, 2008) Parents should be asked about how the complaint was handled and whether the process was fair (though not its factual detail or its outcome).

(b)  Regulatory compliance

  ACE believes that a key factor in improving the accountability of schools is to evaluate to what extent schools are in compliance with their legal obligations in all areas that impact on schools. Crucially, their compliance with, for example (but without limitation):

    (i) the law on exclusions (notably, as contained in the Guidance on Improving Behaviour and Attendance);

    (ii) attendance (inter alia, as contained in the Keeping Pupil Registers and the Absence and Attendance Codes);

    (iii) special educational needs (in particular, the SEN Code of Practice);

    (iv) data protection and freedom of information law as it applies to schools (in particular the Education (Pupil Information) Regulations);

    (v) law and good practice surrounding tackling bullying;

    (vi) anti-discrimination law (for example, the Disability Discrimination Act 2005);

    (vii) health and safety law; and

    (viii) "safeguarding" obligations (notably under the Children Act 2004) and their obligations and good practice in relation to the Every Child Matters agenda.

  Much of ACE's day-to-day work centres around compliance issues and we regard this as an essential factor in school accountability and one that is currently given far less emphasis than we believe is necessary.

3.2  Depth of data

  As we understand it, the proposed Report Card will simply be a one-page online document. We are concerned that such a "flat" document will not provide sufficient information to parents and we propose that all the data upon which the front page is based should be available to parents by clicking through to underlying pages. In this way, parents will have the facility to drill down to a greater depth and find out about particular areas of interest to them.

For example, a parent may have a particularly sensitive child and may be looking for a school that has a good anti-bullying policy and takes positive steps to tackle bullying. The proposed one-page document would not give the parent any indication at all about this, but if the data on which, for example the performance category of "wider outcomes", was based could be accessed by clicking on that category, that parent could find out exactly what he or she needs to know.

  This depth of data would, we believe, provide real value for parents, many of whom could not possibly be satisfied by the headline figure(s) provided on the front page alone. This is particularly important now that school governors are no longer required to produce an annual report for parents and that the Report Card consultation has suggested the phasing out of the School Profile.

3.3  One overall score

  We do not agree that schools should be given one overall score on the Report Card, as amalgamating unrelated types of evaluation may give a misleading impression. One overall score seems to us to be too blunt an instrument to describe the complexity of any school.

March 2009





 
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