2 CLG and its measurable results
Public Service Agreements (PSAs)
and Departmental Strategic Objectives (DSOs)
2. The Public Service Agreement (PSA) framework
for the Comprehensive Spending Review 2007 years (2008-09 to 2010-11)
has changed compared to the previous Spending Review period.
The number of PSAs has reduced to 20 across Government. Each
new PSA will be led by a single Department, but will rely on several
Departments' input to be met. CLG leads on two PSAs:
- To increase long term housing
supply and affordability (PSA20);
- To build more cohesive, empowered and active
communities (PSA 21).
3. Specific to the Department for Communities
and Local Government (CLG) are six Departmental Strategic Objectives.
The 2009 Departmental Annual Report (hereafter "DAR")
describes the aims of the DSOs: they "set out what we aim
to achieve over the three years from 1 April 2008 and give a framework
for measuring the progress we make".[2]
The DSOs and PSAs are set out in Figure 1 below, together with
reported progress in them from the 2009 DAR and Autumn Performance
Report.Figure
1: The Department's Strategic Objectives - overall progress
CSR07 Target |
APR assessment | DAR assessment
| Change |
DSO 1: Local government
To support local government that empowers individuals and communities and delivers high quality services efficiently
| Some progress
Improvement made against 3 out of 7 indicators
| Some progress
Improvement made against 3 out of 7 indicators
| |
DSO 2: Housing
To improve the supply, environmental performance and quality of housing that is more responsive to the needs of individuals, communities and the economy
| Strong progress
(12 of 17)
| Some progress
(8 of 17)
| |
DSO 3: Prosperous communities
To build prosperous communities by improving the economic performance of cities, sub-regions and local areas, promoting regeneration and tackling deprivation
| Not yet assessed
(1 of 9)
| Not yet assessed
(2 of 9)
| |
DSO 4: Cohesive communities
To develop communities that are cohesive, active and resilient to extremism
| Some progress
(2 of 5)
| Some progress
(2 of 5)
| |
DSO 5: Planning
To provide a more efficient, effective and transparent planning system that supports and facilitates sustainable development, including the Government's objectives in relation to housing growth, infrastructure delivery, economic development and climate change
| Some progress
(1 of 8)
| No progress
(0 of 8)
| |
DSO 6: Fire and Rescue Services
Ensuring safer communities by providing the framework for the Fire and Rescue Service and other agencies to prevent and respond to emergencies
| Strong progress
(3 of 4)
| Some progress
(2 of 4)
| |
PSA 20: Long term housing supply
Increase long term housing supply and affordability
| Strong progress
(4 of 6)
| Some progress
(4 of 6)
| |
PSA 21: Cohesive communities
Build more cohesive, empowered and active communities
| Not yet assessed
Progress is not yet assessed on 4 of 6 indicators
| Not yet assessed
Progress is not yet assessed on 5 of 6 indicators
| |
Source: Department's Annual Report 2009 and Autumn
Performance Report 2009
4. The Performance Brief by the National Audit
Office (NAO) comments on CLG's progress against these DSOs as
reported in the 2009 DAR:
[T]he Department reported that it has made some progress
against four out its six DSOs. It reported no progress overall
in providing a more efficient, effective and transparent planning
system (DSO 5) and was unable to report progress against its objective
of building stronger communities (DSO 3). The Department did not
report strong progress against any of its DSOs in 2008-09.[3]
5. Overall, performance as reported in the Autumn
Performance Report has slightly improved since the publication
of the DAR, most notably with DSO 2 (Housing) where 12 out of
17 indicators show an improvement, up from 8 in the DAR. The
other two DSOs showing an overall improvement (DSOs 5 and 6) have
done so by an improvement in only one indicator each. Performance
on DSO 3 (Prosperous communities) and DSO 5 (Planning) remains
weak.
6. Within the limited confines of this inquiry,
we have not considered the Department's performance against all
its DSOs in any detail. Rather, in questioning Ministers and officials,
we concentrated on two areas in which we have taken a particular
interest in the rest of our work, and which illustrate particularly
well the challenges which the Department has faced in the period
since our last report on its performancehousing (PSA 20
and DSO 2) and planning (DSO 5)and one further area which
we have regularly considered in the context of this annual inquiryfire
and rescue services (DSO 6). We offer some brief comments on each
below, before making some remarks about the Department's performance
in the round.
Housing (PSA 20 and DSO 2)
7. Progress towards PSA 20 and DSO 2 is judged
by a variety of indicators, broadly covering three areas: (i)
housing supply, affordability and environmental performance; (ii)
the condition of housing for the most vulnerable; and (iii) enabling
the most vulnerable to access or maintain settled accommodation.
The indicator of arguably the most importance in contributing
to overall government policy objectives concerns the number of
net additional homes provided. The Government has set a target
to deliver 240,000 homes per year by 2016, "to bring greater
stability and affordability to the housing market".[4]
Annual housing supply in England reached 207,500 net additional
dwellings in the financial year 2007-08, the latest year for which
data are available.[5]
However, new house completions, which make up the majority of
new housing supply, fell by 20% in 2008-9 compared with 2007-8
and are at a level similar to 2002-03. If the net supply of additional
homes follows a similar trend, it will require a strong recovery
to bring the trajectory back into line to meet the 2016 target.[6]
These figures are illustrated in the graph below, taken from
the NAO briefing:Figure
2: Net additional homes provided and new house completions in
England since 2001-02

Source: Department's Annual Report and housing
supply statistics
8. CLG's 2009 Autumn Performance Report (APR)
comments
The latest published figures show that annual housing
supply reached 207,500 net additional dwellings in 2007-08. This
was a 4 per cent increase on the 199,000 net additional homes
supplied in the previous year, meaning that the indicator is currently
on track. However, global financial and economic conditions have
had a significant impact upon the delivery of housing, as implied
by the most recent quarterly housing statistics. Annual housing
completions in England totalled 126,500 in the 12 months to June
2009, down by 22 per cent compared with the 12 months to June
2008. This is likely to result in a severe drop in the 2008-09
net additions figures compared to 2007-08.[7]
9. Within this total, the Government has also
set itself a target for the number of affordable homes delivered.
The APR reports on progress on this indicator as follows:
The DSO target is the delivery of 70,000 affordable
homes per year by 2010-11, including 45,000 for social rent. In
2008-09, there were 55,770 affordable homes completed (of which
31,090 were for social rent) compared with 53,730 in 2007-08,
44,330 in 2006-07 and the baseline figure of 45,980 in 2005-06.
This indicator is currently off track, in the light of the significant
impact that the global financial and economic conditions are having
upon the delivery of affordable housing. The Housing Pledge announcement
in June[[8]]
committed the Department to a revised delivery target of over
55,000 and over 56,000 affordable homes in 2009-10 and 2010-11
respectively.[9]
10. Although the APR reports the indicator for
number of net additional homes provided as "on track",
as the narrative comment which we reproduce above shows, this
is largely based on pre-credit crunch figures. As the diagram
above shows very clearly, future reports will be likely to show
the Government falling well behind the trajectory of housing building
needed to attain the target of 240,000 homes per year by 2016.
This has led many to call on the Government to abandon those targets
as unrealistic. Meanwhile, the APR reports the indicator for number
of affordable homes delivered as "off track", despite
the significant decrease in the targets for 2009-10 and 2010-11
described above.
11. We considered the calls to abandon the targets
in an inquiry, Housing and the credit crunch, on which
we took evidence in late 2008, and which we followed up with further
evidence in June 2009. The reports of both these inquiries
rejected these calls and continued to support the Government's
house-building targets. We maintain that position now. The credit
crunch has not reduced levels of need for new housing nor affected
the need to address years of undersupply.
12. We report below on some of the measures which
the Government has taken since we last reported on its performance
to address the issue of chronic undersupply and the effects of
the credit crunch. Meanwhile, we
commend the Department for the focus which it has maintained on
these issues and for the progress which it has reported up to
now. However, we anticipate that future reports will show much
weaker progress as the effects of the credit crunch feed through
into reported figures for new housing completions. The Department
will need to continue to report clearly and honestly on progress,
both to ensure accountability for its performance and to enable
it to adjust its programmes appropriately to take account of the
effects of its policies.
Planning (DSO 5)
13. The Government's housing targets as expressed
in CLG's DSO 2as well as other important Government objectivesare
heavily underpinned by targets set in another crucial DSO, on
planning. The first two indicators of progress against this objective
concern the production of Regional Spatial Strategies and Local
Development Plan Documents.[10]
As the 2009 Departmental Annual Report says, "Regional Spatial
Strategies (RSSs) and Local Development Frameworks (LDFs) have
an important role in ensuring the Government's objectives on housing
growth and identifying land for housing supply, and other priorities
such as economic recovery and tackling climate change are delivered".[11]
14. It is therefore of considerable concern that
neither of these indicators show progress to be on track to meet
the overall objective. The 2009 DAR reported that the target to
have seven out of eight RSSs in place by the end of 2008-09 had
been missed; and that only 10 per cent of development plan documents
(DPDs) had been completed, against a target of 80 per cent by
March 2011. The most recent Autumn Performance Report shows no
further progress on RSSs and a rise to just 12 per cent of local
authorities having adopted the necessary DPDs.
15. Richard McCarthy, Director of Housing and
Planning at CLG, told us when we questioned him about slow progress
on DPDs:
The implementation of the Local Development Framework
programme has been a challenge and it is disappointing to report
to you, which we have done, that we have still quite a long way
to go to reach the target for the end of the Spending Review period.
What I can tell you is we think we have around 20 per cent of
the core documents now published and we have a great deal of work
which we are starting to pick up through our direct engagement
authorities across at least another 40 per cent which will no
doubt appear, I hope, over the next 12-18 months. [
] We
have put in place a whole series of support services and changes
to try and make it easier for local authorities to produce LDFs.
Ministers remain committed to LDFs. [
] we have reduced
and improved the regulations, tried to remove elements of over-engineering
in the system and tried to make it easier for local authorities
to complete LDFs. We give them advice through the guidance published
by the Planning Advisory Service. We now offer extra advice through
Government Offices and the Planning Inspectorate. We still remain
very open to engaging continuously with them and other stakeholders
to try and make this process work because it is essential that
local authorities do have those key plans in place that create
the spatial plans for their areas. It gives developers, be they
house builders or other investors, the sense of certainty they
want. It is a real challenge, and we are not trying to diminish
that. I hope what I can show you [
] is that we are doing
a lot of work to try and respond to that challenge.[12]
16. In July 2008 we published a report, Planning
Matters: labour shortages and skills gaps, which addressed
issues of direct relevance to the achievement of DSO 5. That report
highlighted long-standing and acute shortages of labour and skills
in planning, concluding that "there is a significant risk
that major Government targets for development and regeneration
will be missed because our planning system is unable to manage
either the volume or the variety of tasks it will be asked to
perform between now and 2020".[13]
The most recent reported achievement against the targets in this
DSO appear to be confirming our fears.
17. When we questioned the Minister for Planning,
Rt Hon John Healey, on these issues, he suggested that the Government
had "stepped up what we have been trying to do to make sure
that there are sufficient skilled planners in the system"[14]notwithstanding
the lack of any reference to the issue in the 2009 DAR. Mr Healey
went on to refer to a number of steps which the Government had
taken to increase the number of planners in the system,[15]
evidence which was later augmented by a supplementary memorandum
on the same point.[16]
He was, however, less convincing when we questioned him about
the role of the Homes and Communities Agency Academy (HCAA), a
body which the Government told us was intended, among other things,
"to raise the profile of planning and other sustainable communities
professions and increase entry into those industries",[17]
and appeared unaware of an exchange of correspondence between
himself and our Chair in which the Chair had expressed concern
about the effectiveness of the HCAA and in particular queried
the value added by HCAA to activities already being delivered
by others.[18]
18. We are concerned that, despite Mr McCarthy's
reassurance that "Ministers remain committed to LDFs",
there does not appear to be the same Ministerial commitment to
identifying, and where appropriate operating, the levers for delivering
the planning skills and manpower pool that local authorities need
to access if they are to deliver LDFs in a timely manner. Our
concern is not allayed by the cuts in Housing and Planning Delivery
Grant"an important measure of support" with reference
to capacity building in planning, according to the Government's
response to Planning Matters[19]which
the then Minister for Planning announced in May 2009.[20]
We reemphasise the importance
of maintaining the supply of planning skills to the achievement
not only of the central aim of a decent home for all but to a
range of Government objectives. We call for greater Ministerial
focus on this area and hope that it will result in improved performance
being reported in the next Departmental Annual Report.
Fire and Rescue Services (DSO
6)
19. DSO 6 is to "ensure safer communities
by providing the framework for the Fire and Rescue Service and
other agencies to prevent and respond to emergencies."[21]
The Department is performing well against the first two of the
underpinning indicators relating to this DSO (6.1, numbers of
primary fires, related fatalities and non-fatal casualties, and
6.2, number of primary and secondary deliberate fires), as illustrated
by the following tables:Figure
2: Incidence of primary fires, fatalities due to primary fires
and non-fatal casualties in England in 2006-07 and 2007--08
| Incidents (per 100,000 population)
|
| Primary fires
| Fatalities due to primary fires
| Non-fatal casualties (excluding precautionary checks)
|
2006-07
| 254.4
| 0.72
| 12.5
|
2007-08
| 225.5
| 0.70
| 11.3
|
Change (2006-07 to 2007-08)
| -11 per cent
| - 2 per cent
| - 10 per cent
|
Source: Department for Communities and Local Government
Fire Statistics Figure
3: Incidence of primary and secondary deliberate fires in England
in 2006-07 and 2007-08
| Incidents (per 100,000 population)
|
| Primary deliberate fires
| Secondary deliberate fires
|
2006-07
| 113.7
| 312.3
|
2007-08
| 97.5
| 267.4
|
Change (2006-07 to 2007-08)
| - 14 per cent
| - 14 per cent
|
Source: Department for Communities and Local Government
Fire Statistics
20. We asked Sir Ken Knight, Chief Fire and Rescue
Adviser, whether he was confident of being able to continue to
achieve improvements in performance against these indicators.
He replied:
No, I am not, Chair, because they are now at a very
helpful low base. The numbers of accidental fires in the home
are now about 200 and have come down significantly, sometimes
because of those very large step changes, such as 18 or 20 years
ago with the foam filled furniture regulations which undoubtedly
had an effect, but more particularly the Home Fire Risk Checks
that are now taking place. Accidental fires do still occur and
when they occur, [...] they distort that very low base to a great
extent. We have seen that this year again, I am afraid, but still
two per cent down on last year's figures. It has been incredibly
successful.[22]
21. Progress has also been demonstrated against
the third indicator underpinning this DSO, Fire and Rescue Service
Performance. This indicator calls for "improvements in aggregate
scores achieved by Fire and Rescue Authorities (FRAs) in the Use
of Resources and Direction of Travel components of the 2008 CPA
compared to 2007."[23]
As the NAO told us, the 2008 CPA scores show that:
- The number of FRAs achieving
the top two and bottom two scores for Use of Resources scores
remained static one FRA moved up into the top categories
from the bottom, and one moved down; and
- The number of FRAs achieving the top two scores
for Direction of Travel increased significantly from 28 in 2007
to 37 in 2008, with only one FRA showing no improvement from 2007.
22. Nonetheless, there remains rooms for further
improvement in FRA performance. An Audit Commission national study,
published in December 2008, identified scope to further improve
efficiency throughout the Fire and Rescue Service. Whilst overall
efficiency saving targets are being achieved, four (out of 46)
FRAs had contributed nearly half of all the savings made by 2008.[24]
23. Regrettably, performance against the fourth
indicator relating to the Fire and Rescue Service"Delivery
of a co-ordinated Fire and Resilience programme"gives
much greater cause for concern. The target consists of "Achieving
planned milestones and deliverables for the New Dimension, FiReControl
and Firelink projects and completing the programme by 2012."
The National Audit Office summarised progress against the various
elements of this target as follows:
The Department reported some progress in all three
projects and therefore considers that progress has been made against
some elements of this indicator. Firelink and FiReControl, however,
slipped from their original timescales and as such delivery of
all projects by 2012 remains challenging.
New
Dimension
New Dimension is a programme to enhance the ability
of FRSs to respond to major disruptive events by:
- Providing specialist vehicles and equipment (such
as high volume pumps and vehicles which aid in the detection,
identification and monitoring of dangerous substances);
- Funding training for firefighters to use the
new equipment; and
- Supporting planning for deployment of the equipment
in the case of an emergency.
The equipment is now fully operational.
The NAO reported on the New Dimension Programme in
October 2008, at which time the Department had committed £330
million to the programme. We found that the New Dimension
programme has enhanced the Fire and Rescue Services' capacity
to respond to terrorist and other large-scale emergency events,
and has already contributed significantly to the handling of a
number of major incidents. Avoidable costs and delays, however,
were incurred in the procurement of the equipment, which presented
significant risks to value for money.
FiReControl
The FiReControl project will replace 46 local control
centres with a network of nine regional control centres. In November
2008, the Department announced a delay to the programme: at this
point switch-over to the first three regional control centres
was planned for summer 2010 (a delay of nine months), with the
full system expected to be in place by spring 2012 (a delay of
five months). In July 2009, the Department announced
a further ten month extension to this timetable, so that the first
FRSs will switch over to the Regional Control Centres in spring
2011, and the last will switch over by the end of 2012. The latest
iteration of the project business case, released in January 2009,
estimates that the FiReControl project will cost, in total, £217.6
million more than current provision. This is more than
was anticipated in the 2007 full business case, which identified
an equivalent figure of £32.9 million.
Firelink
Firelink is a £350 million project to replace
telecommunication for the Fire Service throughout Great Britain
with a digital network. The Department made progress on this project
in 2008-09it reported that the roll-out of radio appliances
in one region was complete and was progressing in the remaining
eight regions by March 2009. The Department reported in its Annual
Report that the main milestone for 2009, completion of 'Phase
A' network infrastructure in nine regions, was now delayed and
due to be met later in the year. The delays to this project have
resulted in the Department underspending by £18 million.
Operational roll-out of radios to all nine regions is due to be
complete by March 2010.
Firebuy
Firebuy was established to deliver FRS procurement
in England. In June 2008, the Department published a review, which
concluded that Firebuy:
- Did not, as intended, cover its costs from income
from the FRS from its third year of operation (2008-09);
- Had not achieved wide stakeholder buy-in from
the FRS. The Service has no sense of ownership of the organisation
or its priorities;
- Could not systematically demonstrate the benefits
its contracts bring over the alternatives and that FRAs resent
being compelled to use these contracts; and
- Had a structure that was perceived as unwieldy
and unrepresentative. As a small NDPB it has relatively high overhead
costs.[25]
24. We questioned both the Permanent Secretary
and the Chief Fire and Rescue Adviser, and later Ministers, on
the management of these projects, particularly FiReControl.[26]
We have subsequently embarked upon a more detailed examination
of the FiReControl project, so do not propose to go into any detail
here. However, it
is clear from the National Audit Office's comments on the range
of projects undertaken in the Fire Service that project management
skills are lacking in the Department and that this is having a
serious effect on the achievement of the Department's objectives.
We return to this theme in our next chapter.
25. Meanwhile, however, we
commend the Department and the Fire and Rescue Service for the
progress which it has made on the most important of its DSOs,
reducing the incidence of fires and the number of deaths and casualties
from them.
Performance against efficiency
targets
VALUE FOR MONEY SAVINGSCSR07
26. In CSR07 the Department agreed to deliver
£887 million of savings by March 2011. As with other departments,
these savings must be cash-releasing, net of any costs incurred,
and sustainable. According to the Autumn Performance Report,
only £40 million of savings (five per cent) had been made
by March 2009 towards the overall target, leaving £847 million
of savings to be made in the remaining two years of the CSR period.
New affordable housing supply
27. The Department had planned for the Homes
and Communities Agency to deliver the vast majority of value for
money savings, some £734 million, from efficiency gains in
affordable housing development. It was to do this by making the
investment programme more competitive, maximising the private
finance contribution (particularly by encouraging housing associations
to invest through borrowing), and managing the risk of planning
new developments more effectively. The APR reports that no such
savings had been made by March 2009 and acknowledges the risk
that the £734 million target will not be met because of the
downturn in the housing market and the reduction in expected contributions
from private development. The APR notes that the Department is
still carrying out work to estimate what savings can now be made:
even though in the Government's 2009 Value for Money update document
the Department committed to reporting on progress against the
target in summer 2009.[27]
We are pursuing this point, and some wider points about the management
of these planned savings, with the Department, and will publish
its response on our website in due course.
Fire and Rescue Services
28. The Department planned to achieve £110
million of efficiency savings by March 2011 through the ongoing
modernisation process in the Fire and Rescue Services, including
improvements to procurement methods and better risk management.
During 2008-09 some £40 million of savings were made, and
a further £46 million are forecast for 2009-10.
Administration
29. The remaining £43 million of efficiency
gains planned by the Department were due to come from administrative
savings arising from sharing corporate services and rationalising
the Department's estate. The Department did not make any such
savings in 2008-09 but the APR claims that the Department is still
on track to meet this target by 2011.
VALUE FOR MONEY SAVINGSBUDGET
2009
30. The Department committed to an additional
£100 million of savings by March 2011 as part of the £5
billion of savings announced in the 2008 Pre-Budget Report. In
the Government's 2009 Value for Money update[28]
this figure was shown as being made up of:
- £65 million from more
effective use of funds to tackle difficult housing estates
- £20 million from the Housing and Planning
Delivery Grant
- £15 million from a range of programmes including
planning budgets.
The APR states that the Department is on course to
meet the £100 million target but provides no information
on savings made to date.
RELOCATION OF STAFF OUT OF LONDON
AND THE SOUTH EAST
31. The Department had relocated 220 full time
equivalent posts out of London and the South East by March 2009,
and states in the APR that it is confident of meeting its target
of 240 posts by March 2010. However, no additional posts have
been relocated since the 2007-08 DAR reported 220 posts as of
June 2008.
EFFICIENCY TARGETS: CONCLUSION
32. Last year, we congratulated
the Department on the achievement of its SR04 efficiency targets,
but said that we would "watch with interest" to see
whether it was capable of achieving the further demanding targets
which have been set for it in the CSR07 period. As is evident
from the above, achievement of the Department's overall target
of £887 million in efficiency savings by March 2011 will
be extremely challenging. Failure to do so will leave a very
significant hole in CLG's plans. We look forward to seeing what
contingency plans the Department has in place to identify other
sources of efficiency savings that will contribute to the £887
million target, or otherwise to cover the shortfall should they
not be achieved. Meanwhile, we also look forward to seeing the
details of how the Department will achieve its target for staff
relocation, and the additional
£100 million of savings by March 2011 announced in the 2008
Pre-Budget Report.
Accountability and the Department's
performance in the round
33. When reporting on its performance, Communities
and Local Government has to face some particularly demanding
critics. One of the Department's main stakeholders is of course
local government itself, which routinely now describes itself
as "the most efficient part of the public sector".[29]
Commenting on the publication of CLG's Departmental Annual Report,
LGA Vice-Chairman Cllr Richard Kemp is quoted as having said "If
DCLG were a council it would be rated 'two-star' and 'failing
to improve' ... Central government should be setting the example
but in fact they have been unable to match local government's
performance."[30]
34. CLG might perhaps be grateful that Cllr Kemp
saw fit to award it as many as two stars. For our part, we will
refrain from comparing the Department's performance with local
government's. The main reason why we will do so is that CLG does
not face anything like as rigorous a performance regime as local
authorities. There is no "Comprehensive Area Assessment"
of it or any other central Government Department. Instead, its
stakeholders must rely on the Department's assessment of its own
performance, as set out in Annual Reports and Autumn Performance
Reports and as judged against DSO and PSA targets.
35. It is therefore regrettable that the Department's
reporting of its performance against its targets remains so patchy
and unclear. This is not a criticism of the Departmental Annual
Report itself, which we praised last year for the clear and helpful
presentation of its assessment of the Department's work.[31]
Rather, it is a criticism of the performance framework itself.
We made this point last year, concluding:
[N]ext time the Secretary of State comes before us
to discuss her Department's overall performance, we do not expect
her to have to rely on complaints about the nature of the indicators
which have been set in order to explain apparently poor performance.
We look forward to seeing not only improved overall performance
by the Department, but also a performance framework which provides
genuine accountability both to Parliament and to the Department's
many stakeholders for the whole range of its work.[32]
36. We were therefore particularly disappointed
this year to hear the new Secretary of State make very similar
excuses about the problems of measuring the progress of the Department:
I do not think they [the DSOs] were wrong but I think
that if you were to repeat the exercise for the next CSR my conclusion
would be that you have to look very carefully at the balance between
having a measure which is a good strategic measure which, if you
can get it right, gives you a better cross-government measure
of how well you are doing so you have the sense of the ideal measure
and those that you can practically put in place and measure in
a reasonable time scale. From my point of view I would say that
I find it frustrating to be 18 months into the CSR and to have
quite a number of areas of my Department's work where I cannot
readily put my hands on a set of figures that says how well I
am doing.[33]
37. We share the Secretary of
State's frustration at being unablenearly two years now
into the Comprehensive Spending Review periodreadily to
put our hands on a set of figures which show how well the Department
is doing. The most recent Autumn Performance Report offers a fuller
picture than did the DAR, but even now is still not complete.
If the system of setting, and reporting progress against, Public
Service Agreement and Departmental Strategic Objective targets
is to be worthwhile, much greater efforts need to be made to ensure
that information is available at a much earlier stage by which
to judge whether progress is being made. Otherwise accountability
for Departmental performance becomes impossible to maintain effectively.
2 Department for Communities and Local Government
Annual Report 2009 (Cm 7598), para 2.3. Back
3
National Audit Office, Performance of the Department for Communities
and Local Government 2008-09: Briefing for the House of Commons
Communities and Local Government Committee, October 2009,
para 3.8 (available from www.nao.gov.uk). Hereafter "NAO
Performance Brief". Back
4
Cm 7598, para 4.3. Back
5
NAO Performance Brief, para 3.18. Back
6
Ibid. Back
7
Communities and Local Government Autumn Performance Report
2009 (Cm 7770), para 2.1. Back
8
"We have already committed to investing an extra £1.2
billion this year to build new houses. But to ensure that we meet
the needs of young families across the country, we will expand
this building programme by investing a further £1.5 billion
over the next two years to deliver 20,000 additional energy efficient,
affordable homes to rent or buy. This housing investment package
will also create an estimated 45,000 additional jobs in the construction
and related industries over the full three-year construction period."
(Building Britain's Future, Cm 7654, June 2009). Back
9
Cm 7770, para 2.3. Back
10
Cm 7598, page 128. Back
11
Cm 7598, para 7.12. Back
12
Q145 Back
13
Eleventh Report of Session 2007-08 (HC 517), para 6. Back
14
Q216 Back
15
Q216 Back
16
Ev 69 Back
17
Government Response to the Communities and Local Government
Committee's report: Planning Matters-labour shortages and skills
gaps (Cm 7495), para 20.1. Back
18
Q224 Back
19
Cm 7495, para 8.5. Back
20
HC Deb, 12 May 2009, col 45WS. Back
21
Cm 7598, p.137. Back
22
Q124 Back
23
Cm 7598, p.144. Back
24
NAO Performance Brief, para 3.76. Back
25
NAO Performance Brief, paras 3.77-83. Back
26
Qq 100-110, 207-215. Back
27
HM Government, 2009 Value for money update, page 24. Back
28
HM Government, 2009 Value for money update, page 24. Back
29
See, for example, the foreword by Cllr Margaret Eaton, Chairman
of the Local Government Association, to the LGA publication Delivering
more for less: maximising value in the public sector (November
2009). Back
30
"DCLG off target on value", Local Government Chronicle,
23 July 2009, p.2. Back
31
Second Report of Session 2008-09 (HC 238), Communities and
Local Government's Departmental Annual Report 2008, para 18. Back
32
HC (2008-09) 238, para 25. Back
33
Q175 Back
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