UK Borders Agency: Follow-up on Asylum Cases and E-Borders Programme - Home Affairs Committee Contents


Memorandum submitted by TUI Travel

  Thank you for your further enquiry. TUI Travel has some problems with the recent letter from the EU Commission dated 17 December, particularly the conditions and assurances that the Home Office have given in relation to passengers travelling intra-EU that decline to give permission for their API data to be transmitted to e-Borders.

  Our departure control airline systems are configured to ensure that 100% of passengers provide API on routes where API is mandated. This is to ensure that we meet the very high accuracy standards that are set by most countries, ie 100% of passenger's data. Thus we have no facility to enable a passenger to refuse to give data, whilst providing data on the remaining passengers. The Home Office agreed the concessions with the EU without any reference back to Air Carriers, they (e-Borders) were very surprised when we advised them they had agreed to an unworkable procedure. Additionally the EU commission letter[25] also states that where data is processed other than in that Member State, then the requirements must comply with both the UK DPA and the other member state DPA requirements. Our data is stored and "processed" in Germany thus we are unable to go live with our crew data or our upstream capture model whilst we get clearance from the German DPA. We are however continuing to provide API data from all non-manual airports.

  We have met with e-Border officials who are looking at how they might move forwards, but in the meantime we are left with the option of meeting the e-Borders requirement to provide data on intra-EU routes (UK Law), in the hope that no passenger actually objects, or meet the letter of the EU requirements and not provide intra-EU passenger data (EU Law). Given the events of 25 December 2009, we have taken the view that the UK authorities are better served if we continue to provide data on intra-EU travel whilst we work through the options with e-Borders.

  It would appear that airlines will have a duty to inform the passenger that provision of API data on intra EU routes is not mandatory, this we believe will need a change in UK legislation.

  With regards to watch lists we are awaiting more information from our colleagues at Transec, but understand that e-borders may be the vehicle that such checks are made. Quite how this will fit with the intra EU travel will remain to be seen.

  I have attached a copy of the correspondence that we received from e-Borders in relation to the intra-EU capture.

  Turning now to equitability with other modes of transport; I now represent Island Cruises and Thomson Cruises, two cruise companies that are part of the TUI Travel UK portfolio, and thus attended the Maritime Working group of e-Borders last week. It is now evident that the Home office have done a complete 180 degree u-turn in relation to capture of data for ferries, and are now investigating the use of juxtaposed control points data capture, to meet the inbound requirements. Clearly they have taken note of paragraph 29 of the Select Committee report—The e-Borders Programme. Additionally they are considering how e-Borders can use outbound passenger data for the inbound trip. You will recall that during our evidence session last July we advised the committee that this option had been rejected by e-Borers for air travel charter carriers, where we have had to create our own "upstream capture" website that is able to capture data ahead of travel to transmit to e-Borders. It is therefore especially galling to now find this solution is being considered for ferry companies after we have spent hundreds of thousands of pounds developing a system because e-Borders stated categorically that this was not a possible option (see page 9 of the Select Committee report). Furthermore, given the EU position on intra-EU data transmission the discussion for ferries is now one of "provide us the data that you currently have" with the clear impression that ferry operators will NOT be required to provide TDI data, yet at the same time maintaining that both air and cruise operators must provide such data, within the limitations of a passenger declining to provide data.

  In light of the above situation we will be carefully following developments with Ferry companies and ports to compare how other sectors are being disadvantaged.

  Finally as we stated during our evidence to the committee the UK airlines are committed to working with the Home office and Government to secure the border, but this must be done in an equitable manner.

January 2010





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