8. PSA AND DSO PERFORMANCE
8.1.22 The Departmental Report 2009 notes
a decline in progress on DSO indicator 2.38 (Patient and
user-reported measure of respect and dignity in their treatment),
using 2007 data compared to baseline data from 2002 (p
258). Data for 2008 from the National Patients Survey were
due to be published in May 2009; is the Department now able to
supply these data? (Q113)
Answer
1. The information in Departmental Report
2009 is taken from the Care Quality Commission's NHS National
Patient Survey Programme. The data are published and are considered
to be a sound and robust source. The latest information is derived
from a survey conducted among adult in-patients: fieldwork was
conducted in autumn 2008 (with patients receiving their treatment
in summer 2008). Results were published in May 2009, and the figures
for this indicator are shown in table 113. As can be seen,
the percentage of respondents saying they were "always"
treated with respect and dignity is high and has changed very
little over time: the 2008 figure is identical to the 2002 figure
at 79%.
Table 113
OVERALL, DO YOU FEEL YOU WERE TREATED WITH
RESPECT AND DIGNITY WHILST IN HOSPITAL?
|
| | 2002
| 2005 | 2006
| 2007 | 2008
|
|
| Yes, always | 79%
| 79% | 78%
| 78% | 79%
|
| Yes, sometimes | 18%
| 18% | 18%
| 19% | 18%
|
| No | 3% |
3% | 3%
| 3% | 3%
|
| |
| |
| |
|
| Number of respondents | 92,961
| 79,008 | 79,030
| 74,873 | 71,184
|
|
| Source: |
| National NHS patient survey programme—Survey of adult in-patients 2008.
|
|
