1 Weaknesses in setting up the Commission
1. The Equality and Human Rights Commission (the
Commission) was established by the Equality Act 2006 and came
into existence on 18 April 2006. It took up its new powers, and
those of the former Commission for Racial Equality, the Disability
Rights Commission and the Equal Opportunities Commission (the
Legacy Commissions), on 1 October 2007. The Commission has a wider
mandate than the Legacy Commissions, having responsibilities also
for protecting against discrimination on the grounds of age, religion
or belief, or sexual orientation and for promoting human rights
in the United Kingdom.[2]
2. In May 2006, the Office of Government Commerce
(OGC) reported that the timetable for creating the Commission
was high risk.[3] The OGC
subsequently carried out a Gateway Review in May 2007, which expressed
serious concerns that the Commission would not be ready to start
operations on 1 October.[4]
At this point, the Commission did not have a transition strategy,
business strategy, organisational design, or job descriptions.[5]
3. The Commission explained that the main reason
it had slipped so far behind by May 2007 was delays in appointing
senior officers (Figure 1).[6]
The Chair of the Commission was appointed in September 2006, five
months after the Commission was created. However, he could not
begin working full time at the Commission until November 2006,
after he had been replaced as Chair of the Commission for Racial
Equality.[7] The Chief
Executive was not then appointed until January 2007, and did not
take up post until March.[8]
Senior management could not be appointed until the Chief Executive
was in post and after the lengthy process of advertising and interviewing
for senior positions had taken place.[9]
Consequently, when the Commission opened its doors on 1 October
2007, only ten of the complement of 25 Directors were in post.[10]
Unsurprisingly, the Chair and the 12 Commissioners appointed in
December 2006 had been unable to formulate a fully fledged business
plan with no senior management in post.[11]
4. Before the Board was appointed, the sponsoring
Department had set up a transition team to manage the set-up of
the Commission.[12] By
December 2006, this team had carried out work on a proposed organisational
design for the Commission. However, this was done before the Board
had discussed what kind of organisation it wanted the Commission
to be, and there appears to have been an assumption that the Board
would simply accept the design as presented. The Chair therefore
stopped progress on this work when he took up post.[13]Figure
1: Timeline for senior appointments
Date
| Appointment
|
September 2006 | Chair of the Commission appointed
|
November 2006 | Commission Chair begins to work full time at the Commission
|
December 2006 | 12 further Commissioners appointed to the Board
|
January 2007 | Chief Executive appointed
|
March 2007 | Chief Executive takes up post
|
July-September 2007 |
Four members of the Senior Management Team and one Director appointed
|
1 October 2007 | One member of the Senior Management Team appointed and four Directors transferred from the Legacy Commissions
|
October 2007-March 2008
| Remaining one member of the Senior Management Team and fourteen Directors appointed
|
Source: Qq 1-3 and 17; Ev 20, Annex A
5. The transition team also suffered from a high
level of turnover in the appointment of Programme Directors, with
four appointed in the space of 20 months.[14]
The Programme Directors had varying degrees of merger experience
and some came from outside the civil service.[15]
The Department acknowledges that the transition team needed a
better balance between people with merger experience and people
who understood the government sector.[16]
6. There were also a number of changes in the
Department overseeing the set-up of the Commission.[17]
The Equalities Unit, which sponsored the Commission, was originally
part of the Department for Trade and Industry. It was subsequently
moved to the Department for Communities and Local Government,
then to the Department for Work and Pensions, and finally was
set up as a stand alone Department called the Government Equalities
Office in October 2007. Although many of the staff within the
Unit who dealt with the Commission remained the same, the Finance
and HR functions they relied upon for specialist advice and guidance
changed each time the responsibilities transferred to a new Department.[18]
Consequently, important agreements such as the Commission's pay
remit were not finalised until after the Commission was launched.[19]
The Department acknowledged that these changes in the sponsoring
Department did not help the process of setting up the Commission.[20]
7. In response to these problems the Commission
decided to have a phased launch. The original launch date of 1
October 2007 was to be a 'soft launch', building up to a 'full
launch' of the Commission in April 2008.[21]
The staff transferred from the Legacy Commissions on 1 October
2007, and the Commission's offices and helpline were open for
business on this date.[22]
However, the Commission was not able to address all of the recommendations
from the May 2007 OGC report before October 2007. For example,
members of staff could not be assigned individual job descriptions
because each had to be negotiated with the trades unions.[23]
8. The Board discussed delaying the start date
at its first and second meetings. However, it decided not to delay
because it was under pressure to get the doors open. The Board
did not want to disappoint Parliament, ministers and the Commission's
other stakeholders.[24]
The Commission accepts that it should have been less optimistic
in its assessment of what it could achieve in the short time available,
and that the launch date should have been delayed.[25]
The Chair also acknowledged that the Board did not exercise the
level of scrutiny that it might have done.[26]
In particular, issues relating to staff shortages and the need
to re-engage former employees as consultants should have been
drawn to the attention of the full Board at an earlier stage.[27]
2 C&AG's Report, para 1 Back
3
Q 90; Ev 20, Annex A Back
4
Ev 17, para 15 Back
5
Qq 44-45 and 89 Back
6
Q 17 Back
7
Qq 1-2 and 17 Back
8
Q 3 Back
9
Q 17 Back
10
Q 5; Ev 17, para 18 Back
11
Q 43 Back
12
Q 72 Back
13
Q 107 Back
14
Q 96 Back
15
Q 99 and 100 Back
16
Q 99 Back
17
Q 10 Back
18
Q 90 Back
19
EV 16, para 12 and Ev 18, para 28 Back
20
Q 10 Back
21
Q 16 Back
22
Q 46 Back
23
Q 72 Back
24
Q 91 Back
25
Qq 17 and 71 Back
26
Q 13 Back
27
Q 13 Back
|