HM Revenue and Customs' estate private finance deal eight years on - Public Accounts Committee Contents


Memorandum from Public and Commercial Services Union (PCS)

   The Public and Commercial Services union (PCS) represent over 80,000 members working in HMRC. We have serious concerns about the STEPS contract and would be grateful if these could be considered at the committee's meeting on 20 January.

  By transferring ownership or leases of around 60% of its estate (591 properties) to a private contractor, Mapeley, in 2001, the Inland Revenue and HM Customs & Excise planned to reduce their running costs and had the opportunity to save up to £1.2 billion by reducing the size of the estate. PCS are concerned that the contract does not contain an "escape clause"—an interim period during the life of the contract at which point HMRC could renegotiate or cancel it. It is concerning that, in this instance, it runs for a full 20 years.

  When the contract was negotiated, the financial climate was very different to what it is now. We are concerned that no consideration had been given to the possibility of such a significant economic downturn.

  The previous financial returns experienced as a result of huge leaps in property values is not now being enjoyed. The returns that were available no longer exist in the same way and consequently will impact on Mapeley's financial stability and possibly their ability to deliver the contract as set out within the terms of the contract.

  HMRC are pressing ahead with their Workforce Change programme and on 13 January announced the closure of 130 offices, affecting 3,150 staff. These closures will be costly and will increase the financial and resourcing pressure on the department which is particularly concerning at a time when vast amounts of taxes remain outstanding and the tax gap is estimated to be £100 billion.

  The office closures will also have a financial impact on Mapeley. Given that they received financial assistance from the public purse during the first year of the contract and have only recently gained financially stability, the timing of the announcements to close these offices and the impact on Mapeley needs to be seriously considered by HMRC.

QUESTIONS FOR CONSIDERATION BY THE PAC

    — HMRC has just announced it is spending tens of millions of pounds to close 130 offices.

    — How much money has been set aside or is available to pay for the early releases and redundancies required to deal with the 3,150 affected staff? What will be the estates, IT and extra travel costs of moving staff to other offices?

    — How much money does HMRC expect to save by closing these 130 offices? If the Department expects to save hundreds of thousands or even millions of pounds by closing these 130 offices—what strategy does Mapeley have to cope without that income?

    — Has Mapeley been consulted on the closures and given sufficient time to implement plans to tenant the empty buildings and retain an income from the estate?

    — It is noted that the Department needed to bail out Mapeley within a year of the contract being signed. If Mapeley's financial position were to struggle, what would the Department's response be? If HMRC were able to assist Mapeley financially, how would this be funded?

    — If the company was to fail what effect would this have on the HMRC estate?

    — The National Audit Office[12] report highlights the STEPS contract being comparably lower than other Departments due to the number of regional offices within the Estate. With the Workforce Change office closure programme likely to reduce this number, is it the case that HMRC still getting value for money?

    — HMRC is criticised for not considering Mapeley's profits during the Workforce Change programme. What are the impacts of Workforce Change on Mapeley's profits?

    — Why has HMRC not committed sufficient resources, commercial and legal, to managing the contract? What effect will job losses have on this area of work?

    — Given that value for money is not going to be realised for the lifetime of the 20 year contract, why was an "escape" clause not negotiated at the time?

    — Are HMRC aware of Mapeley's banking and tax payment arrangements? Mapeley bank off-shore, thus depriving the Exchequer of income. Can HMRC provide assurance that monies paid by them under the STEPS Contract which attract tax, are banked in the UK?

19 January 2010






12   National Audit Office report-HM Revenue & Customs' estate private finance deal eight years on-10 December 2009. Back


 
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