- Public Administration Committee Contents


Memorandum from Hamish Davidson, Chairman, Davidson & Partners

INTRODUCTION

  Submissions for other witnesses appear comprehensive and in many respects deliver some consistent themes. Rather than repeat them, I shall merely comment on or add some additional thoughts and perspectives, as well as raise some issues that do not appear to have surfaced as yet and which may be of interest to the Committee.

Culture within the public sector generally is "never take a pay cut, and never take a cut in status"

Christopher Johnson (Mercer) alludes to this in his submission when he talks of it being easier to attract talent from the private sector than from other roles in the public sector—intrinsic value of the work and quality of experience to be gained—whereas candidates from other parts of the public sector already enjoyed intrinsically valuable work.

Within the private sector, it is my experience that candidates will be much more flexible about an "apparent" drop in status as regards literal job title in order to take on a wider role with more responsibility—or a more focused delivery role. They are also more open to being flexible on the make up of the compensation package, which might involve a lower base salary.

Within the public sector, I have found that other than a potential move to the "Not for Profit" or "Third" sector, candidates are almost always unwilling to take a drop in status/title—and most definitely are unwilling to take a drop in salary. The exceptions to this behaviour are, in my experience, rare and exceptional.

  This "culture" has had a series of knock-on effects, as I will note below.

The roots of recent salary inflation at Chief Executive (CX) level in local government

  There are a number of causes:

    (1) The role of a Local Authority CX has become much more complex

      The net impact of central government policies over the last 20 years means that the role of a Local Government CX (and with a few notable exceptions, I am primarily thinking of unitary, city, metropolitan and counties—rather than districts) has become a larger one and much more demanding in recent years. Rather than presiding over a "steady-state" machine with little in the way of change and a large, top-heavy bureaucracy—the role of today's CX is much more complex, involving ensuring delivery of services through third parties as much as through directly employed staff, via a slimmed down top team and has become much more community and outward facing, and now has very much a shared "leadership" role alongside the elected political Leader of the Council. Actually, the modern role of a CX of a unitary, Met or City authority is probably the broadest in all of public sector. These are tough jobs. The talent required to be successful in this new model CX role is now much greater than was the case in years past, and inevitably then, the pool of such candidates of such calibre is small. Candidates of this calibre are in great demand—and this has contributed to their ability to command higher salaries.

      (2) Much of central government now "rates highly" the best of local government CX's

    When I first began recruiting within the public sector, local authority CX's were, with very rare exceptions, not rated very highly—to such an extent that when conducting a search for a senior civil service appointment, I would generally have been laughed out of court if I had suggested headhunting within the local government community.

    Over the last 10 and particularly over the last five years, with the focus on "delivery" local government is today considered one of the few parts of the public sector that actually "gets" delivery, and from where talent that understands how to achieve such in a complex context can be readily sourced. Today, when undertaking a search for a senior civil service or agency role, local government is one of the first areas typically to be considered. The best of local authority CX's now find themselves to be a highly sought after commodity, able to command much higher salaries.

    (3) The unintended impact of CPA

    The Audit Commission alluded to this issue in its report. A perhaps inevitable impact of the CPA regime was the almost desperate need of local authorities to move out of the danger zone of one or no stars—and if at all possible hit four stars. Fair enough. However, what I noticed over the next few years was an emerging trend for elected members, when appointing a new CX, to increasingly veer towards appointing a serving CX who had already made their mistakes elsewhere, would therefore know what to do different, and thus hit the ground running with the barest minimum of learning curve.

    It is the impact of this trend that the Committee will want to take note of. Increasingly, there emerged a reluctance to make an internal appointment as CX and to opt for the external. Now, had the internal candidate been appointed, then the salary could typically be set at the lower end of the range. However, given the increasing trend to appoint "externally", and given my point about the prevailing culture within the public sector of never taking a pay cut, the inevitable consequence is ever increasing salary inflation.

    (4) A general reluctance to appoint candidates from outside of local government

    I note with interest that this was a point David Clark of Solace chose not to comment upon in his evidence to the Committee.

    My own personal philosophy regarding talent, remains the same as when I last gave evidence to this Committee back in 2003. Specifically:

    — diverse teams tend to make more informed decisions;

    — the best of talent from any one sector is as good as the best of talent in any other sector; and

    — talent comes in all shapes, sizes, guises, genders, accents, nationalities, sectors, etc.

    However, for whatever the reason (and perhaps this is another unintended consequence of the CPA regime), local government has continued to be very wary of appointing CX's from outside of the local government family—and very rarely does so, despite more candidates from other sectors (including private) increasingly being drawn to vacancies when they occur, particularly given the more attractive remuneration levels. So whilst one might have thought that increased supply of candidates would take the pressure off the trend of rising salaries, in fact, that potential supply has either tended to be ignored or the specifications for the roles written in such a fashion as to exclude candidates from outside of the sector.

    (5) A general reluctance by head-hunters to challenge restricted personal specifications

    (6) An increasing tendency "not" to respond to open adverts

    In Europe (but not the US), the UK (and most especially England) is quite unusual with regard to the common practice and extent to which recruitment consultancies/head-hunters are used to recruit to local authority CX roles.

    There are a number of reasons for the UK situation:

    — the thinning and reduction of HR capacity leaving organisations less able or confident to undertake occasional, top level recruitment;

    — the increased complexity of the role of CX in local authorities, leaving many less confident about their ability to "grow their own talent";

    — the increased complexity of the role of CX in local authorities has also meant that the candidate pool of candidates perceived able to do the job from within the local government community has declined;

    — an increased trend to bring some "independent assessment" element to the recruitment process;

    — even where there may be potential internal candidates, a growing trend to "test the market";

    — the increased turnover and "mortality" rate of CX's, meaning that local authorities, faced with fishing more frequently in a smaller pool (bearing in mind the general reluctance to "open up" the person specifications to candidates from outside of the local government community) have had little choice but to employ external consultancies (head-hunters) to identify, approach and encourage potential candidates to move jobs; and

    — the desire in some cases to address issues of "diversity" and under-representation, and thus the need to target specific individuals or categories of individuals.

    All of the above reasons have served to increase the tendency to use external consultancy assistance (head-hunters) in senior level recruitment. This is a trend that is increasing, steadily.

    However, in recent years, the principle reason for the increased use of head-hunters has been a shift in candidate behaviour. 10-20 years ago, candidates typically:

    — will not have been overly concerned about confidentiality regarding their potentially applying for another role;

    — will not have worried too much re the knock-on impact of applying for an external role on their relationship with their Leader, and indeed, likely to have informed their Leader of their action at the outset; and

    — will not have worried too much re the knock-on impact of applying for an external role on the organisation as a whole.

    Today, by comparison, we see very different behaviours: Today, the "trend", particularly amongst the strongest and highest profile candidates is for them to be:

    — very concerned indeed about confidentiality;

    — unlikely to wish to "rock the boat" with the Leader unless absolutely necessary, and therefore not tell their Leader that they have applied for another role until they have been short-listed for final panel interview;

    — be very concerned about "leaks" regarding their application, and word getting back to their organisation and potentially "de-stabilising" it;

    — extremely concerned and at times, almost paranoid about seeking promises and guarantees that confidentiality will be maintained and that references will not be taken up until very late in the process:

              [It is worth pointing out, here, that public sector is very different from private sector in this regard. Formal current employer references still tend to be taken up prior to panel interview in the public sector, whereas this will almost never happen in the private sector—references only being taken up if the decision has been taken to offer the person the role, and that offer being conditional upon satisfactory references

              It is also worth noting that the extent of informal "referencing" (or "checking up on") of candidates for searches conducted for private sector clients tends to be much more extensive than is typically undertaken within the public sector].

    — much less willing to "put their hat in the ring" and formally apply for a role where they perceive or think that there may be many other strong candidates applying, and thus the recruitment begins to feel more like a lottery; and

    — very nervous about the emotional and physical distraction that preparing an application and going through a full scale interview and assessment process involves unless they think there is a very strong chance they will get the role.

    The net consequence of all of the above is that candidates are increasingly:

    — sitting on their hands and waiting to be approached and persuaded to apply for senior public sector roles;

    — very unwilling to respond directly to job ads;

    — assuming that if they are not so approached, then it is highly likely that the employer is not interested in them; and

    — unwilling to apply for roles unless they are reassured that their application is likely to be very favourably received, that the effort they will have to put into preparing the application and going through a recruitment process with all the attendant emotional and physical distraction will be worth it and that they are likely to be a "strong contender" to be appointed.

    Overall, then, the local government recruitment market (and indeed, at a slightly slower but still inexorable rate, the rest of the senior level public sector recruitment market) is moving towards a more "private sector" model of recruiting, where although, because of the "open and fair competition" tenet, roles are still advertised, the working assumption amongst increasing numbers of employers is that the strongest candidates are likely to be generated through headhunting.

    And all this increased having to "tease candidates out of their existing roles" has meant that the balance of power in negotiations has shifted from the employer and more towards the candidate when it comes to talking about remuneration. Thus we have the final key element that has contributed to perceived salary inflation for senior posts within local government.

Polly Toynbee saying "role of head-hunters ought to be looked at in the course of this investigation"[7]

  The point that Polly completely missed (and indeed, was incorrect in her evidence) is that, unlike in the private sector, where typically a head-hunter's fee will be based a percentage of their eventual remuneration (their pay), that does not apply in the public sector. For the most part and with few exceptions, in the public sector recruitment consultants charge a flat fee, agreed in advance with the client—with the implication that (and here I am specifically contradicting Polly), that there is absolutely no incentive (through gaining a higher fee based on a percentage of the final agreed remuneration) for head-hunters to "up the ante" on salaries.

Movement of senior execs between public and private sectors, and vice versa

  Lots of people in public sector talk about believing they could do a job in private sector but few do in practice; equally, they keep finding reasons why private sector people would find it hard to do public sector jobs.

"The majority of highly paid senior public sector jobs are not affected by a particular scarcity of suitable candidates"[8] ... Taxpayers Alliance

Candidly, though many of the contributions from the Taxpayers Alliance were interesting and relevant, this particular statement is "utter rubbish".

"More focus on growing talent from within and growing successors ..." per Chris Johnson

Spot on. This is a massive area of lost opportunity. The extent to which public sector, despite the literal explosion of "leadership development bodies" fails miserably to invest effectively in growing its own talent (especially amongst women and BME communities) is staggering. In this area, the private sector (most particularly within global multinationals) is far ahead of the public sector.

To confirm, the supply of suitable candidates for senior roles is hampered and impacted by:

    (1) Overly narrow specifications in the person specification. (2) Those drafting the specifications and making appointments tending to be "pale, male and stale"(and this includes too many of the head hunter advisors).

    (3) A tendency to not take perceived risks ("out of the box" candidates—often those from private sector or minority communities and women who may have had what are seen as "unconventional" career tracks) in making appointment and thus appoint "safe" (typically, white, male and more conventional career track) candidates.

    (4) "Byzantine" appointments processes that "effectively" un-nerve and often end up discriminating against candidates from outside of the public sector, for whom these processes resemble some archaic, process-driven ritual.

July 2009









7   Q 30 Back

8   EXP 05 Back


 
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Prepared 21 December 2009