regulate the selling of tickets for certain sporting and cultural events; and for
Be it enacted by the Queen’s most Excellent Majesty, by and with the advice and
consent of the Lords Spiritual and Temporal, and Commons, in this present
Parliament assembled, and by the authority of the same, as follows:—
A venue operator or event organiser may apply to the Secretary of State to have
their venue or event designated under subsection (2).
Following an application—
by a venue operator the Secretary of State must designate the venue
covered by the application with the result that all sporting and cultural
events held at that venue are designated events;
by an event organiser the Secretary of State must designate the specific
sporting or cultural event with the result that the event is a designated
except that the Secretary of State may refuse to designate a venue or event, or
may rescind a designation, in exceptional circumstances where the Secretary of
State has reason to believe that designation is not in the public interest.
The Secretary of State must set out in regulations the designation scheme,
the form an application for designation is to take,
time limits on applications and the Secretary of State’s response;
a requirement to publish any designation;
any administrative fees to be charged to applicants which the Secretary
of State considers proportionate to the costs of the running of the
an appeal mechanism to challenge a decision on designation by the
The Secretary of State may delegate any functions, powers or duties under this
A statutory instrument containing regulations under this section is subject to
annulment in pursuance of a resolution of either House of Parliament.
It is an offence for an unauthorised person to be concerned in the sale of a ticket
for a designated event at a price greater than 10% above the face value of the
An unauthorised person is a person without written permission from the event
organiser or venue operator to resell tickets at a price greater than 10% above
the face value of the ticket.
Where the face value of a ticket is nil, the maximum permitted cost of an
unauthorised sale or disposal is no more than reasonable postage costs.
In respect of the sale or advertisement for sale of tickets for designated and
no person is permitted to be concerned in the sale of a ticket where the
primary retailer has not yet released for sale tickets to an event, and
no person is permitted to be concerned in the sale of a ticket which they
have not purchased from the primary retailer.
A person guilty of an offence under subsection (1), (3) or (4) is liable, on
summary conviction, to a fine not exceeding Level 5 on the standard scale.
Where a person is found guilty of an offence under this section the prosecutor
must consider whether it is appropriate to ask the magistrates’ court to commit
the defendant to the Crown Court under section 70 of the Proceeds of Crime
Act 2002, with a view to a confiscation order being considered under section 6
Where a person is found guilty of an offence under this section and as part of
the conduct constituting that offence that person purported to sell tickets for a
charitable event, any monies recovered in relation to that offence should be
paid to the relevant charity or charities.
Exemption for charities
Charities registered in accordance with the Charities Act 1993 (“registered
charities”) do not require authorisation to sell tickets to designated events at a
price greater than 10% above the face value of the ticket.
All functions and powers of the Charity Commission under the Charities Act
1993 apply for the purpose of investigating and sanctioning alleged or
suspected misconduct or mismanagement regarding ticket sales covered by
Sale and disposal of tickets on the internet
A person does not commit an offence under section 2 only by virtue of making
facilities available in connection with electronic communication or the storage
Where a person who provides services for electronic communication or for the
storage of electronic data is notified that they are being used in connection with
the commission of an offence under section 2, that person commits an offence
under section 2 in respect of the continued provision of the services after a
Where a law enforcement agency or event organiser has notified a person who
provides services for electronic communication or for the storage of electronic
data that a ticket sale advertised or conducted via that person’s services is in
breach of this Act, that person must comply with any requests by the law
enforcement agency for information regarding the identity of the vendor and
any other information relevant to the investigation of the offence.
Failure to comply with a request under subsection (3) is a summary offence,
punishable by a fine not exceeding level 5 on the standard scale.
Voluntary code for refunding tickets
The Secretary of State must consult venue operators, event organisers and
ticketing agents with the aim of establishing—
a voluntary code regarding ticket refunds to consumers; or
an official ticket exchange facility for consumers.
The Secretary of State must lay a report before Parliament on the outcome of
the consultations within 12 months of this Act coming into force.
“concerned in the sale of a ticket” and any reference to selling a ticket
offering to sell a ticket,
exposing a ticket for sale,
making a ticket available for sale by another person,
advertising that a ticket is available for purchase,
giving a ticket to a person who pays or agrees to pay for some
other goods or services or offering to do so;
“event organiser” means the person or persons responsible for organising
and holding an event and receiving the revenue from the event;
“face value” means the original price of a ticket, including the full cost of
the ticket plus any administration or other fees incurred in its purchase
from the primary retailer;
“primary retailer” means a retailer responsible for selling tickets on behalf
of, and at a price or prices agreed by, the event organiser or venue
“sporting and cultural event” and “event” includes all live entertainment,
including but not limited to sports matches, live music events, theatre
and other live performances which will take place or are taking place in
England and Wales, and which have not concluded;
“ticket” means anything which purports to be a ticket, including any item,
tangible or intangible, which grants the holder entry to an event;
“ticketing agent” means a person or company who or which sells tickets
to events on behalf of event organisers or venue operators, or have in
the past resold, or intend to resell, tickets to events either with or
without authorisation from event organisers or venue operators;
“venue operator” means the person or persons responsible on behalf of
the venue for hiring out the venue for the holding of events by events
There is to be paid out of money provided by Parliament—
any expenditure incurred under or by virtue of this Act by the Secretary of
State, or by a government department, and
any increase attributable to this Act in the sums payable under any other Act
out of money so provided.
Short title, commencement, application and extent
This Act may be cited as the Sale of Tickets (Sporting and Cultural Events) Act
This Act comes into force at the end of the period of 12 months beginning with
the day on which it is passed.
This Act shall apply in respect of anything done whether in the United
This Act extends to England and Wales.