The role and performance of Ofsted - Education Committee Contents


Memorandum submitted by Emeritus Professor Malyn Newitt

This evidence has its origin in a lengthy (and unsatisfactory) correspondence I have had with OFSTED following the inspection, and follow-up inspection, of Romsey Abbey School where two of my grandchildren were being educated.

As a result of the inspection (No 338805 carried out in November 2009) the School was rated "Inadequate" in both Overall Effectiveness and Capacity for Sustained Improvement. As this judgment ran directly counter to my family's experience of the School and to the school's demonstrable excellence in one subject (Music), I decided to look closely at the report.

As a result a number of disturbing aspects came to light. I copy here the words of the complaint I made to OFSTED

From the start the report is full of assertions and judgments for which there is no supporting evidence. In higher education every statement in a report has to be substantiated from evidence. Indeed many of the assertions in this report are contradicted by the information that the inspectors themselves provide. For example, the adoption of healthy lifestyles was only awarded a 3 although 94 per cent of parents agreed that the school helped children adopt a healthy lifestyle. Then, it is the "view of almost all pupils and parents" that the school is "a calm and safe environment", yet this element is only awarded a 3. There are many other such discrepancies between the evidence and the judgments, which are not explained.

The language of the report is often ill chosen. Frequently it says that "many parents…" think something when the evidence is that only a small minority do. A responsibly drafted report would say "A few parents…" or simply "Some parents…". Equally serious are the omissions, which are either deliberate (and reprehensible) or result from an inadequate inspection. It is well known that Music at the Abbey School is outstandingly successful, but the sole mention of music in the report is to say that "parents praise the opportunities for music". But it is the Music teaching itself which is outstanding and this receives no mention at all.

There are also procedural shortcomings. Apparently the inspectors "spoke informally with other pupils and with parents". This is quite improper. An inspection should be rigorous in its procedures and should not allow "informal" sources to influence its findings. Only 9 lessons were observed over six year groups but this is quite insufficient for any judgment about teaching quality to be made. Quality assurance in higher education has long ago understood the pointlessness of observing a single class as a basis for a judgment on teaching.

There is a lot more that could be said but on the inspectors own figures 96% of parents say their children enjoy the school, 84% think their child is making good progress and 91% are "happy with my child's experience at this school". Meanwhile the head of Romsey secondary school has said (Romsey Advertiser 18 December) that Abbey pupils "present a very favourable picture".

These complaints were dealt with by the OFSTED complaints procedures but in a wholly defensive way. There was no attempt to address my concerns that there were fundamental problems with the Inspection Report and the inspection itself.

Following the report the head teacher went on leave and subsequently resigned. A number of other staff left and went to other posts. When the follow-up inspection took place the school was still found to be Inadequate - in other words the original report had not enabled the School to improve (in the eyes of OFSTED).

As a result of this Inspection Report and the correspondence I have had with OFSTED, I respectfully make the following points to the Select Committee.

1.  INSPECTION PROCEDURES NEED TO BE RECONSIDERED

1(a)  The OFSTED inspection gave the impression that the Inspectors had formed a judgment and then looked for evidence to support it. When the evidence did not support their judgment, they simply ignored this evidence. This may or may not have been the case, but this is certainly the impression that they gave.

1(b)  Informal meetings with pupils and selected parents should be discontinued and replaced by formal procedures, which are open and transparent. It is quite wrong to generalize about what 'parents' think (as the follow up report does) on the basis of these selective interviews with unnamed individuals.

1(c)  Classroom observations should either be discontinued or increased in number so that their outcomes can be statistically valid. As teachers were only observed on a single occasion, I pointed out to OFSTED that "In no branch of any science is a sample of one a basis on which to form any conclusion".

2.  REPORTING PROCEDURES NEED TO BE MODIFIED

2(a)  Conclusions reached should be supported by, and should be consistent with, the data presented in the report

2(b)  Evidence for unfavourable judgments should be clear and explicit

2(c)  There should be great care that the wording is not misleading (no more use of 'many' where 'few' would be more accurate etc.)

2(d)  Any excellent aspect of the School should be explicitly mentioned

3.  OVERALL JUDGMENTS SHOULD BE DISCONTINUED

3(a)  Although it is reasonable to make judgments (with evidence) on specific aspects of a School, the overall judgments, that summarise the inspection in one word, can be both misleading and highly damaging. In the case of Romsey Abbey School at least one aspect of the education is known to be outstanding. The School has a very high reputation for its Music in the south Hampshire region and consistently outperforms all other Schools in the regional music festivals. It is, therefore, quite unfair for this excellence to be submerged in an overall judgment of 'Inadequate'.

3(b)  The same applies to individual teachers. In an overall judgment there is no discrimination between those who are excellent and those who are not. All are tarred with the same brush, which seriously undermines morale.

3c    Overall judgments are extremely damaging to morale. Far from helping a School to improve, such a report drives away good staff, persuades some parents to remove their children and damages irretrievably the reputation of the School in the eyes of those who will never read the report in detail.

4.  HOW AN INSPECTION REPORT CAN HELP A SCHOOL

4(a)   Instead of bald statements about 'inadequacy', the report should be specific about what, in the eyes of the inspectors, can be done to improve aspects of the education, with due consideration to resources available, the social composition of the intake of pupils etc.

4(b)  Due emphasis should be given to good aspects of the education and to excellence wherever it is found

4(c)  Due credit should be given to the individual ethos of a School and there should be less emphasis on 'ticking boxes' and on conformity

5.  CONSISTENCY AND 'BOX TICKING'

5(a)  Another grandchild of mine attended a local nursery school. This nursery was universally considered excellent by the parents, there was a long waiting list, the children enjoyed their experience there and my grand-daughter hugely benefited from attending it.

5(b)  Three years ago an OFSTED inspection found it to be 'Excellent. The nursery continues to be run by the same people and in the same way. However, this year another OFSTED team decided it was 'Inadequate'. As a result it clearly risks being closed down. This inconsistency by OFSTED is very serious and it seems quite outrageous that inspectors should invade a facility that is so highly regarded by the local community and threaten it with closure. This is little short of bureaucratic tyranny.

5(c)  One possible explanation for this reversal of OFSTED's judgment is that, since the first inspection, all sorts of additional requirements have been introduced and that there are a number of 'boxes' that cannot be satisfactorily ticked. Again (as in section 4 above) OFSTED could be helpful by drawing attention to things that might be improved rather than issuing a public and humiliating condemnation of the work of the nursery and its staff.

5(d)  Nurseries are very diverse in character and reflect the needs and values of local communities in a very intimate way. Central inspection of these facilities is quite inappropriate and should be a task undertaken by Local Education Authorities, possibly in conjunction with Social Services departments

September 2010


 
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