The role and performance of Ofsted - Education Committee Contents


Memorandum submitted by Boarding Schools' Association and State Boarding Schools' Association

EXECUTIVE SUMMARY

1.   Acknowledged at outset that the primary purpose of inspection is to safeguard the welfare of children.

2.  Ofsted inspection of boarding welfare appears to be about compliance, not improvement. The two purposes of inspection are separable, but in this case they were separated without warning or consultation and costs were reduced appropriately only because of pressure from schools and the Boarding Schools' Association.

3.  The current Ofsted inspection process is believed by schools to have had little impact on school improvement.

4.  The performance of Ofsted in carrying out its work in boarding welfare has been perceived by most schools as unsatisfactory.

5.  Ofsted teams have been perceived as inconsistent or highly variable quality and very often without team members with any experience of boarding schools.

6.  Squeezing the 52 standards down to 21 key standards, then reporting under 6 artificial headings, has radically altered the inspection and reporting process for the worse.

7.  There is no reason why inspection of all children's settings and services should be conducted by just one inspectorate.

8.  Ofsted providing an accountability mechanism of autonomous schools should be possible.

9.  For independent boarding schools in membership of the Independent Schools Council, allow the Independent Schools Inspectorate to conduct boarding inspections as they now do education inspections in those schools.

10.  For state boarding schools, ensure boarding inspections are conducted by personnel with actual boarding experience and expertise.

11.  Boarding Heads want an inspection regime which understands the sector, challenges the sector from a position of credibility and understanding, can advise as well as assess, is informed by some data - eg reliable questionnaire responses, which looks at the experience of boarders, not the experience of the inspectors

12.  INTRODUCTION

1.   The Boarding Schools' Association (BSA) is a membership organisation which exists to support and promote good practice in boarding. It has over 450 member schools, the majority of which belong to the constituent associations (GSA, HMC, IAPS, ISA, SHMIS) of the Independent Schools Council. 35 of our member schools are state boarding schools. The State Boarding Schools' Association (SBSA) is a constituent part of the Boarding Schools' Association. Our independent school members educate approximately 68,000 boarders; there are approximately 4000 boarders in state boarding schools.

2.   Since April 2007, Ofsted has been responsible for inspecting boarding welfare in all our schools both independent and maintained boarding schools.

3.   This submission is made on behalf of member schools, and with the approval of the Executive Committee of the Association, but without formal surveying of member schools because of the timing of the request for evidence.

What the purposes of inspection should be

4.   Until April 2007, the purpose of the boarding welfare inspection conducted by the Commission for Social Care Inspection (CSCI) was twofold: to assess boarding provision against the 52 National Minimum Standards for Boarding (2002), and to advise schools on improvement. A judgement was made about each of the 52 Standards, a report of about 40 pages confirmed the team's findings. Thus a school's provision was thoroughly examined and identified in the report as meeting the minimum standards, exceeding them, or falling short of those standards. Where improvements were needed, these were identified. Many schools built up relationships with their local inspectors which meant informal discussions might be held about, for instance, intended changes in boarding accommodation, and these conversations helped schools to get it right. When Ofsted took over the inspection of boarding welfare, they immediately removed the advisory role, declaring it not their remit. BSA complained that the same charges were being levied when only half the service was available - inspection against standards, no advice.

5.   Schools have therefore become accustomed to an inspection regime which simply checks compliance. Our understanding is that they would prefer an inspection force also to be supportive and advisory. But if it is to be merely checking a school's provision against the National Minimum Standards, then a second tier of advice and assistance to schools should be available.

6.   The change from inspect/advise to simply inspecting, which occurred when Ofsted took over boarding inspections, was a de facto change with, so far as we are aware, no consultation or warning. Heads of boarding schools therefore believe that an inspections regime which used to advise has been simply lost because of a remote and unexplained decision.

The impact of the inspection process on school improvement

7.   Schools have felt that the Ofsted inspection of boarding has had little positive effect on school improvement. They have felt that inspections have been focused on extreme compliance - e.g. a Head reports that one section of her report was downgraded from "Outstanding" to "Good", despite the inspectors noting that all the boarders enjoyed school, enjoyed boarding, spoke of their absolute confidence in all staff at all levels, because one teacher was not familiar enough with the staff handbook to know the school's whistleblower policy. The one example stands for many similar accounts - one small infraction of a regulation is perceived by the school as having a disproportionate impact on the report and its summative judgement of a whole school in fact working excellently well.

8.   The Ofsted version of inspection is perceived by schools as having made little contribution to school improvement.

The performance of Ofsted in carrying out its work

9.   The BSA does not collect statistics about Ofsted inspections, but anecdotally there are many more negative views of Ofsted's work in boarding inspection than positive views. In particular, schools have found that judgements given at the oral feedback session have subsequently been changed for publication - as if the people on the spot made one decision, but somewhere away from the school some mysterious process or pressure forced them to change their judgement to accord with some unknown agenda. Schools have challenged reports, and had those challenges accepted, only to find that the report on the website continues to include errors. The quality of writing has sometimes been poor. We know that there is no quality assurance for boarding inspections (unlike ordinary Ofsted inspections). This is all the more serious because unlike the inspections of education, there is no data to act as a "reality check" on the judgements. And boarding inspectors may be doing only a handful of inspections a year, building little experience. No data, no quality assurance and inexperienced inspectors ends up with poor inspection.

10.  When a leader in Ofsted inspection (Jane Cooper) made herself available to member heads at the State Boarding Schools' Association annual conference in January, she was inundated with individual accounts of poor practice on the ground. In particular, Ofsted attempts to join up their inspection of boarding with their inspection of a school's education appeared to be failing. She said that she was delighted to hear from the people being inspected and promised to effect improvements. I understand that some inspections were then delayed in order to try to do them more effectively. But this is poor performance after three years doing the job.

11.  Members of the State Boarding Schools' Association Management Committee met with Christine Gilbert and drew attention to the particular difficulties of education and boarding inspectors establishing whose view of a school should take precedence, with possibly serious consequences for schools - e.g. "Outstanding" education, but "Inadequate" boarding, and vice versa - which would land a school in special measures?

12.  Such difficulties might be exacerbated where a large school had a small boarding population (e.g. Burleigh Community School , with 1,300 pupils, 39 boarders).

13.  Ofsted pupil surveys at present canvass all boarders, but only a percentage of day pupils - this is not equitable. Moreover, managing parental surveys in boarding if inspection is short notice is difficult if many parents are overseas. They are disenfranchised by the assumption that all parents are day parents, and the survey being timed accordingly.

The consistency and quality of inspection teams in the Ofsted inspection process

14.  Headteachers believe neither consistency nor quality has been seen in the three years of Ofsted inspecting boarding. They are now accustomed to practice varying depending upon what region a school falls in, and to practice varying again according to the lead inspector. Ofsted officials spoke in the early days of intending to make their inspection of boarding a national business, with schools entitled to expect consistency and quality because it was an Ofsted process. It was a laudable ambition, and some of the inspection teams have worked well and effectively. Our impression is that these inspections are in the minority.

15.  In boarding in particular, Ofsted inspectors are perceived as being ignorant about boarding and bringing expectations from other areas of inspection, such as care homes - "Let us see your restraint policy" appears to have been a frequent request - which are inappropriate in schools where parents are lively, active and highly involved partners with schools in the care of their children. The CSCI regime entitled schools to a Boarding Sector Professional Inspector (i.e. a person with experience and expertise in boarding, lent to the inspection team by another boarding school, in the spirit of peer review) if the school had more than 20 boarders. Ofsted intended at first not to have such people at all, erroneously believing them to be ill prepared and untrained, and, because lent by other schools, possibly involved in a cosy relationship with the inspected school. After strong protests from both BSA and individual schools, they agreed to include a Boarding Sector Additional Inspector in their teams inspecting schools with more than 50 boarders, if such an inspector were available. No entitlement. The BSA has approximately 145 boarding schools with fewer than 50 boarders. Six of the state boarding schools have fewer than 50 boarders. Immediately, such schools were effectively disenfranchised, losing the one person on the team who might have known anything about boarding schools, which are very far removed from care homes and children's homes. Schools receive inequitable service for no good reason. The number of BSAIs has dwindled dramatically since Ofsted took over boarding welfare inspection, so that now state boarding schools are supplying a disproportionately large percentage of them, but may not be benefitting from their expertise in their own inspections. Ofsted even attempted, unilaterally and without explanation or consultation, to stop the use of BSAIs in state boarding schools. In practice, I am told that BSAIs have effectively been viewed as junior members of the team, and their input into final judgements has been restricted. Where inspectors are inexperienced and the inspection appears cursory the whole process of Ofsted boarding inspection is brought into disrepute.

The weight given to different factors within the inspection process.

16.  Ofsted transformed the inspection of boarding welfare from a careful consideration of 52 standards, with judgements on each, to an alleged consideration of the 52 standards, in practice and so declared in their paperwork for every inspection report, reduced to 21 "key standards". In itself, this unilateral action, entirely without consultation or explanation, completely undermined the rationale of the NMS as written and enacted. All judgements were then corralled under the five headings of Every Child Matters - Being healthy, Staying safe, Enjoying and achieving, Making a positive contribution, Achieving economic wellbeing - for reporting purposes, plus Organisation. So, a school received 6 judgements, instead of the old 52.

17.  The silliest of the headings for a boarding school was "Achieving economic wellbeing", which may be assessable in some contexts but which in boarding schools boiled down to how good were the premises. It is difficult to see how a child achieving "economic well being" is proved by the state of the buildings or bedrooms. It is particularly difficult to assess a child's economic well being when he is a junior boarder, perhaps aged 8. Even inspectors professed themselves baffled by how to find any of the standards to fit this category of ECM. In the event, their Annex to every inspection report for boarding says that for this category, National Minimum Standard 51 is the key standard. This is indeed an important standard - it covers what is expected of a school if it arranges for a boarder to be accommodated anywhere other than in boarding accommodation, e.g. a home stay arrangement. But very, very few schools ever do this at all. So one of only six judgements being passed on a school is made in the light of its performance in something it does not do. This heading of Every Child Matters is a nonsense in the context of inspecting boarding.

18.  Of the other headings, "Being healthy" has twp key standards, "Staying safe" has 10 key standards, "Enjoying and achieving" has two, "Making a positive contribution has two, and then 'Organisation' has four key standards. Clearly they are disproportionate, but each heading is presented as if of equal weight. 'Staying safe' is a limiting judgement, and 'Organisation' cannot go higher than the judgement of how a school keeps children safe. Some schools have thus failed their Ofsted inspection of boarding because one 18 year old Australian who had never set foot in the country and therefore could not have a British criminal record, had not been CRB'd before being admitted to boarding accommodation. All our member schools acknowledge the primacy of safeguarding every child in their care, and shortcomings must be immediately addressed. But there has been a pervasive sense of Ofsted inspectors nit-picking while ignoring or under-valuing eminently good practice.

19.  State boarding schools judged outstanding in education and therefore not due to have a full Ofsted inspection would not wish a boarding inspection to trigger a full (i.e. boarding and education) inspection.

Is inspection to support children's learning and welfare best conducted by a single inspectorate?

20.  There is no reason why this should be necessary and surely more reason to provide the right inspectors for each setting according to its needs. Boarding Sector Professional Inspectors were not drawn in to inspecting care homes - care homes were not their field of expertise. Why should care home professionals inspect boarding? Most schools would prefer an inspection to be all at once, covering all their work at once, rather than having, for instance, education inspected one week, and boarding the next, or several weeks later. But even with Ofsted, one inspectorate, for the state boarding schools dealing with both areas of the school, the inspection events were not consistently joined up. If they are to inspect at different times, why not be different inspectors? Preferably with expertise in the sector they are inspecting.

The role of Ofsted in providing an accountability mechanism for schools operating with greater autonomy

21.  An objective review of school performance, a check on its compliance with regulations, should be valuable, particularly as schools operate with more autonomy. Certainly schools value the external validation of what they do. They do try to achieve "Outstanding" in their inspections. But the very term is at odds with the notion of National Minimum Standards. Logically, the inspection process should test whether the school meets those - they are minimum standards and if a school does not meet them, they should fail the inspection. "Outstanding" suggests doing better than meeting them - but better where and how and how is that judgement made?

22.  Such an objective view, an accountability mechanism, a compliance check, is likely to be more simply expressed than the current model of reports under the ECM headings, which are largely descriptive, rather than recording the satisfactory meeting of the requirements of regulations.

Recommendations for action

23.  The majority of Independent boarding school Heads would prefer the Independent Schools Inspectorate (ISI), which already inspects their education provision, to take over the inspection of boarding in their schools.

24.  The majority of independent boarding school Heads would prefer the ISI model of peer review and inspection to be introduced into boarding inspection. This would mean inspection by experienced practitioners in boarding schools, rather than by personnel with expertise in different social care settings.

25.  The majority of independent boarding school Heads would prefer one inspection event, with education and boarding inspected at the same time, which is more likely if one inspectorate is conducting the inspection, even though Ofsted found it very difficult to manage in the state boarding schools.

26.  The majority of Heads in state boarding schools would prefer their boarding welfare inspections to be conducted by people with expertise and experience in boarding - boarding sector professionals.

27.  The majority of state boarding Heads would also like it to be one inspection event, but that is less important than having knowledgeable inspectors on the team.

October 2010


 
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Prepared 17 April 2011