The role and performance of Ofsted - Education Committee Contents


Memorandum submitted by Daycare Trust

1.  SUMMARY

1.1  Daycare Trust is the national childcare charity, campaigning for high quality, accessible, affordable childcare for all and raising the voices of children, parents and carers. We undertake research, campaign on childcare issues, work with providers in different types of early years' settings, as well as providing information for parents and carers. Our surveys of parents and providers give a comprehensive and up-to-date picture of issues facing these groups and we have incorporated this research into our evidence.

1.2  Many independent studies show that young children who spent time in nurseries and in other high quality early years settings have better social and learning outcomes at school and in later life — but only if these settings provide a good quality service. Ofsted inspections, against the criteria outlined in the Early Years Foundation Stage (EYFS), are an essential part of quality control. However, Changes in staff and/or management can easily change the quality (and safety) of early years settings, thus inspections must continue to be made regularly. Daycare Trust recommends at least a two year inspection cycle for settings experiencing high staff turnover.

1.3  To ensure that all children are cared for in a safe and stimulating environment, Daycare Trust recommends that compliance with the Childcare Register be made compulsory for nannies and those providing childcare or organising activities for older children.

1.4  Daycare Trust strongly recommends that the inspection of all early years provision remain the responsibility of one inspectorate. Parental awareness of early years inspection reports and their use of them is likely to be damaged if Ofsted's inspection role is broken up and allocated to other organisations.

1.5  Daycare Trust believes that there must be more efforts made to include parents and children in the inspection process to a greater extent than at present. Daycare Trust recommends that Ofsted review the format of its reports, with the aim of providing more accessible and more useful information for parents of young children. Daycare Trust also recommends that Ofsted considers highlighting good practice in reports. This would contribute to greater parental understanding of quality.

2.  EVIDENCE FROM DAYCARE TRUST'S WORK WITH PARENTS, CARERS AND PROVIDERS

2.1  Daycare Trust works closely with parents and carers. There is limited evidence on the extent to which parents use Ofsted reports when choosing an early years setting. Research carried out by Daycare Trust for the London Early Years Foundation (a social enterprise with 20 nurseries across London) suggested that 50.2% of the sample of parents had consulted Ofsted reports, although most parents also used other sources of information before making a judgement. In contrast, Daycare Trust research on parents understandings of "quality" early years provision showed very low usage of Ofsted reports. In one focus groups with parents, only one parent had used Ofsted reports to select childcare. Many more had used Ofsted reports to select schools for older children. One parent who spoke English, but as a second language, found it difficult to understand Ofsted reports. Our research also showed that some parents who consulted Ofsted reports felt that some of the information in them is superficial and did not help them choose childcare.

2.2  As awareness of Ofsted's role and use of their reports is lower for parents choosing an early years setting than it is for schools, a situation which could be improved with greater promotion of Ofsted's role and better quality reports. Daycare Trust recommends that Ofsted review the format of its reports, with the aim of providing more accessible and more useful information for parents of young children.

2.3  Daycare Trust also works with early years' providers to improve the quality, availability and range of early childhood education and care, and respond to issues raised by early years providers. We run the London Childcare Providers Network, a project funded by London Councils. Our 2010 London Childcare Providers Survey indicated that concerns about Ofsted inspections were the most important issue facing the early years' sector in London, with 42.4% of our sample of providers citing this as a "top five" concern. When these results were broken down by sector, however, it was only among childminders and private and voluntary sector day nurseries that concern about Ofsted inspections featured a "top five" issue. Moreover, between 2009 and 2010 there was a 33% fall the fall in the proportion of London early years providers who believed that Ofsted inspections was a "top five" concern for them[34]. This suggests that worries about Ofsted fall as providers gain familiarity with the inspection process. We believe that there is little evidence to show that childminders are leaving the profession as a consequence of the Ofsted inspection processs. However, very major changes to the Ofsted inspection process in the immediate future have the potential to damage workforce morale.

2.4  Early years provider srely on obtaining hard copies of the EYFS and its support materials, for staff training, planning and to prepare for inspections. At present early years providers are unable to obtain hard copies of the EYFS, even though its content will not change until 2012. This is unacceptable .

3.  PURPOSES OF INSPECTION

3.1  Daycare Trust believes that the purposes of inspections of early years' settings are three-fold:

  • To ensure that young children receive high quality and safe early childhood education and care, by inspecting against the criteria outlined in the Early Years Foundation Stage (EYFS) guidance.
  • To drive up standards
  • To ensure that early years settings are accountable to parents and to provide information to enable them to choose the most appropriate setting for them.

3.2  While we feel that the Ofsted inspection process (and EYFS) contribute to children's welfare and learning and has driven up standards, we feel that Ofsted inspections have had quite a limited role in helping parents choose settings and ensuring greater accountability to parents. This is because of a relatively low awareness among parents of Ofsted's early years role . The format and sometimes superficial content of the reports does not add to accountability. These issues could be remedied by greater publicity about Ofsted's early years role, and by reviewing the inspection process, format and content of Ofsted reports.

4.  THE IMPACT OF THE INSPECTION PROCESS ON EARLY CHILDHOOD EDUCATION AND CARE

4.1  Daycare Trust believes that both the introduction of EYFS and the Ofsted inspection of early years' settings against the EYFS criteria have had a major effect in driving up quality. In particular, bringing child minders into a unified inspection process has had a major impact on improving the quality of the learning environment for children cared for by childminders. Daycare Trust's 2010 London Childcare Providers' Survey, showed that 70% of respondents (who included child minders) believed that the EYFS and Ofsted inspections had a positive impact on the quality of childcare.

4.2  While Ofsted inspection of early years' settings against the EYFS criteria has had a positive impact on standards, Daycare Trust is concerned that the registration of nannies (on the Childcare Register) is voluntary, as is the registration of those providing after school and holiday care to children over eight years old, leading to a two tier system for child protection and welfare. We recommend that compliance with the Childcare Register be made compulsory for nannies and those providing childcare or organising activities for older children.

5.  THE PERFORMANCE OF OFSTED IN CARRYING OUT ITS WORK

5.1  While Daycare Trust believes that the Ofsted inspection process has had a major impact on the quality of early childhood education and care process, we feel that the early childhood education and care sector is not afforded sufficient importance and priority within Ofsted. It has taken until 2010 to introduce a common inspection framework for children's centres — an unacceptably long delay.

5.2  Ofsted has produced many influential research reports drawing from its own primary research, as well as inspection evidence. These reports have reached a wide audience in schools, because of the weight given to a report authored by Ofsted. As a consequence, many of these reports have had a positive impact on educational standards and child welfare. It is rather disappointing that Ofsted has only published five research reports that relate to early childhood education and care since January 2008.

5.3  We do not presently have information about the numbers of Her Majesty's Inspectors (HMIs) who have a background in early years education and have requested this information from Ofsted. Clearly, it is important that there is sufficient expertise on early childhood education and care among HMI and more broadly in Ofsted.

5.4  We recommend Ofsted considers:

  • Expanding Ofsted's non-executive board to include an expert on early childhood education and care.
  • Reviewing the composition of HMI from the perspective of early childhood education and care
  • Working with experts within the early childhood education and care sector to consider research priorities and other strategies to drive up quality in early childhood education and care.

5.5  At present Government is undertaking a review of the EYFS, led by Dame Claire Tickell. It is planned that a revised EYFS be implemented in 2012. It is highly likely that changes in the revised EYFS will affect the Ofsted inspection framework. It is essential that change to the early years inspection framework be communicated early to practitioners and that printed materials are ready. Long delays in issuing inspection frameworks and printed materials are unacceptable.

6.  INSPECTION AND REGISTRATION REGULATIONS

6.1  All those delivering early years provision as defined by the Childcare Act 2006 must register with Ofsted's Early Years Register. Ofsted inspections are carried out every three years for providers on the Early Years Register, in addition to a registration visit when a provider first applies to be on the Register. Daycare Trust is concerned that a three year cycle may not highlight poor or dangerous practice in early years' settings, as a consequence of high staff turnover in the sector. Private and voluntary sector day nurseries experience particularly high staff turnover. Changes in staff and/or management can easily change the environment in early years settings, thus inspections must continue to be made regularly. Daycare Trust recommends at least a two year inspection cycle for settings experiencing high staff turnover. Ofsted could consider setting a staff turnover threshold and when this is exceeded, a more frequently inspection regime be out in place.

6.2  Daycare Trust is concerned that that Ofsted does not have the capacity to follow up on recommendations made until the next inspection, unless a provider is judged inadequate and therefore has a follow-up visit. A further limitation of Ofsted inspections is that they only take a snapshot of provision on the day of inspection; they are almost immediately out of date. Thus if a provider is judged satisfactory but takes immediate action to improve their provision and put into place any recommendations made by Ofsted and raises their standards to "good", this will not be reflected in publicly available information for another three years, or longer if it is on the Childcare Register. We note that local authorities can make their own judgments about early years provision between Ofsted inspections, but information from local authority inspections is not readily accessible by parents.

6.3  While private day nurseries are inspected by Ofsted, early years provision within independent schools is the now responsibility of the Independent Schools Inspectorate (ISI) which reports to and is monitored by Ofsted. Daycare Trust has no concerns about the ISI's role in inspecting early years provision in independent schools.

6.4  Ofsted also operates the Childcare Register for those providing childcare for children over the age of five. For childcare providers for children aged five and over, there is limited inspection (only a Criminal Records Bureau check and checks on 10% of providers each year), unless a complaint is made against the provider. Ofsted registration (on the Childcare Register) is compulsory for children aged between five and eight years but voluntary for:

  • those providing care for children aged over eight;
  • nannies providing care in children's own homes;
  • those providing short term care, for example, crèches in supermarkets; and
  • those providing activity based sessions, for example sports coaching.

6.5  Daycare Trust's helpline has occasionally received calls from parents whose children have been mistreated or neglected by nannies. We are concerned that compliance with the Childcare Register is voluntary for nannies and some other providers of childcare, as this gives rise to a two tier system for child protection and welfare. We recommend that compliance with the Childcare Register be made compulsory for nannies and those providing childcare or organising activities for older children.

7. INSPECTION METHODOLOGY

7.1  Ofsted sets a broad framework for its inspections. These frameworks outline the areas and issues that need to be inspected. Based on this broad framework, inspectors or organizations carrying out inspections draw up their own schedule for an actual inspection. A number of academics and commentators, including Sir Mike Tomlinson, have criticised Ofsted's inspection framework methodology as being too rigid, too reliant on collecting paper work and thus failing to highlight important issues. "Tick box approach" is an epithet used in some popular critiques of Ofsted. Daycare Trust believe that the fault for this does not lie solely with Ofsted's inspection frameworks, rather the interpretation of them by inspectors and organisations. It is important that Ofsted uses a standardised methodology and approach to grading quality. We would, however, like to see greater weight given to observations and also inspectors given the opportunity to make observations outside the formal structure of the inspection framework and that importance given to these observations in drafting the final report. If this was done, we believe that the quality of information in Ofsted reports would improve. This would enable parents to make a more informed choice about early childhood and education and care for their children.

7.2  Daycare Trust believes that there must be more efforts made to include parents and children in the inspection process to a greater extent than at present. Ofsted inspectors must actively approach parents themselves, rather than leave it to providers to filter contact. Processes that encourage parents and children's views must be developed and encouraged.

7.3  Ofsted measures provision against EYFS minimum standards. While inspection reports can highlight good practice but the judgments are about whether providers meet minimum standards. Daycare Trust recommends that Ofsted considers highlighting good practice in reports. This would contribute to greater parental understanding of quality.

7.4  There are some differences in the inspection processes for different early years' settings. Nursery and reception provision in primary schools requires a minimum notice of inspection of two days. There is no minimum notice for other forms of early years provision. Daycare Trust believes that there should be a level playing field in relation to the notice received by providers.

7.5  Local authorities also undertake their own inspections of early years' provision. One of the aims of local authority inspections is to determine which provision receives funding to deliver the free part-time places for the most disadvantaged two year olds. Local authorities use their own inspection framework and grading criteria and require that nurseries complete different paperwork. Daycare Trust recommends greater coordination between Ofsted and local authority inspections to harmonise criteria for making judgments and to minimise administrative demands placed on nurseries.

8.  THE FUTURE OF A SINGLE INSPECTORATE

8.1  Young children who receive early childhood education and care may attend a range of different settings including:

  • Nursery and reception classes in primary schools.
  • Local authority nurseries.
  • Sure Start children's centres.
  • Voluntary and private sector day nurseries.
  • Sessional care settings run by public sector, voluntary sector or private providers.
  • Childminders.
  • Play groups.
  • After school and holiday care.

8.2  Prior to Ofsted taking over the inspection of childcare in 2005, different early years' settings were inspected by different bodies, using a range of different methods. The quality of information made available to parents was much poorer before 2005 and Ofsted's involvement. Additionally, bringing childminders into a unified early years inspection process has had a major impact on improving the quality of the learning environment for children cared for by childminders. Daycare Trust strongly recommends that the inspection of all early years provision remain the responsibility of one inspectorate.

8.3  At present, Ofsted has a strong brand identity. Many parents know that Ofsted inspects schools although they are less aware of its role inspecting early years' settings. Parental awareness of early years inspection reports and their use of them is likely to be damaged if Ofsted's inspection role is broken up and allocated to other organisations.

9.  IMPROVING ACCOUNTABILITY

9.1  Our research shows that about half of parents of young children use Ofsted reports before choosing early years provision, usually alongside other sources of information. We believe that awareness and use of Ofsted reports is lower for parents choosing an early years setting than it is for schools. As already noted, some of the information included in reports is not particularly accessible, and often quite superficial. Daycare Trust recommends that Ofsted promote its role among parents and also review the format of its reports from the perspective of accessibility to parents. Efforts to involve a greater number of parents in inspections would also contribute to greater accountability.

September 2010


34   Daycare Trust (2010) London Childcare Providers Survey, London: Daycare Trust
Ibid (2009) London Childcare Providers Survey, London: Daycare Trust. 
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© Parliamentary copyright 2011
Prepared 17 April 2011