Commissioning - Health Committee Contents


Written evidence from National Children's Bureau (COM 29)

1.0  SUMMARY

  1.1  NCB welcomes the opportunity to provide evidence to the Committee on health commissioning as it pertains to children and young people. We urge the Committee to:

    — challenge the government to ensure that any changes to the structure and mechanisms underpinning health service commissioning be implemented with a strong focus on improving commissioning for children's health.

    — recommend that a single body at the local level—the health and well-being board—be responsible for overseeing the commissioning of the majority of services for children and young people, including health services.

    — seek assurances from government that health and well-being boards and their functions will be placed on a statutory footing, with clear statutory responsibilities for children's health and well-being.

    — recommend that the Department of Health, with the Department for Education, develop frameworks for providing support on commissioning children's health services, as part of its transition strategy.

    — seek assurances from government that GP commissioning consortia and the NHS Commissioning Board will be subject to the Children Act 1989 duty to comply with requests for support and services for children in need, currently placed on Primary Care Trusts (PCTs) and Strategic Health Authorities (SHAs).

    — recommend that government put in place measures to ensure that the implementation of its commissioning proposals does not disadvantage looked after children.

    — seek assurances from government that it will transfer children's safeguarding and well-being duties, currently placed on PCTs and SHAs, to the new commissioning bodies.

    — seek commitment from government that it will put in place mechanisms to ensure HealthWatch can effectively engage children and young people, particularly the most vulnerable and those with complex needs.

    — recommend that government put in place measures so that voluntary sector organisations delivering effective health services are not disadvantaged by the proposed health reforms.

  NCB would welcome the opportunity to provide oral evidence to the Committee.

2.0  ABOUT NCB

  2.1  NCB's mission is to advance the well-being of all children and young people across every aspect of their lives. As the leading national charity which supports children, young people and families, and those who work with them, across England and Northern Ireland, we focus on identifying and communicating high impact, community and family-centred solutions. We work with organisations from across the voluntary, statutory and private sectors through our membership scheme, and through the sector-led specialist networks and partnership programmes that operate under our charitable status.

  2.2  NCB's has a history of working to promote the health of children and young people and to enable them to influence the quality and choice of health services they receive. As a Department of Health strategic partner, NCB's Voluntary Sector Support (VSS) Programme provides information and practical support to voluntary organisations providing health services to children and young people. NCB has an established programme on health that works across the range of settings where children and young people live, learn and play, including schools, care, custody and supported housing. Activities include the development of policy and practice, improved partnership working and the participation of children and young people themselves in order to improve their health outcomes and service experiences.

3.0  CHILD HEALTH AND THE NHS WHITE PAPER

  3.1  While the NHS White Paper set out significant reforms to the commissioning and provision of NHS services, which will undoubtedly have an impact on children and young people, it included a surprising lack of clarity about the implications for children and their families. The Department of Health's recent publication, Achieving equity and excellence for children (2010), has provided some insight. However, key questions still remain:

    — How will commissioning responsibilities for children's health be divided between the NHS Commissioning Board, GP consortia and the local authority-led "local health and well-being board"?

    — How will new commissioning bodies develop and secure the knowledge and skills they need to commission for child health effectively?

    — How can we ensure the measures proposed in the White Paper do not disadvantage those young people with complex health needs, including disabled and looked after children and young people and those in custody?

    — How can we ensure a strong voice for children and young people, and those who work with them, in the commissioning process?

  These questions will be explored in our submission.

  3.2  For children and young people's health, the status quo has not served us well. Despite areas of good practice, there has been a lack of integration across service delivery and a lack of accountability and transparency in the planning for and delivery of child health services. Professor Sir Ian Kennedy's review of children's NHS services1 identified a number of challenges, including:

    — Low priority afforded to children and young people's care.

    — GPs having insufficient training and experience in paediatrics.

    — Failures within the NHS to provide children with a safe environment.

    — A lack of coordination across children's health services, and with other services, which can be particularly difficult for those with complex needs.

  3.3  We urge the Committee to challenge the government to ensure that any changes to the structure and mechanisms underpinning health service commissioning be implemented with a strong focus on addressing these challenges and improving commissioning for children's health.

4.0  COMMISSIONING RESPONSIBILITY FOR CHILDREN'S HEALTH SERVICES

  4.1  NCB believes that the maximum range of services for children and young people—including the majority of children's health services—should be coordinated by a single body at the local level. Services should be commissioned in a coordinated way to ensure they operate seamlessly across: health, social care, education and other services; NHS and non-NHS boundaries; and universal, targeted and specialist levels.

  4.2  NCB believes that the local health and well-being board, proposed in the Department of Health's NHS White Paper2, would be best placed to take on this commissioning coordinating role. With the participation of GP commissioning consortia, the NHS Commissioning Board, local authorities and other partners, the health and well-being board should have responsibility for setting a local commissioning strategy across children's health, education, social care and other services. NCB believes that such an approach would help to secure seamless provision to children, young people and families through effective partnership structures.

  4.3  Effective interventions for children and young people's health are often delivered through services that are not health-specific. For example, the National Evaluation of Sure Start found that a child with access to a Children's Centre (formerly Sure Start Local Programmes) had more immunisations and fewer accidents than young children living in other areas3. School health initiatives can have a positive impact on pupils' health and behaviour, and can be particularly effective in improving young people's knowledge of health issues4.

  4.4  Having a single accountable body responsible for children's education, childcare, recreation and health services, bringing together the range of lead commissioners for those services, would help ensure consistent approaches to the commissioning and delivery of integrated, early intervention services. It would also provide a framework through which a single body can be held accountable to the public, through the local authority, for ensuring that the Healthy Child Programme 0-19 is available to all children and young people.

  4.5  In order to deliver for children's health and well-being, the health and well-being board and its functions must be placed on a statutory footing. Furthermore, government must put in place mechanisms and incentives to ensure that the local boards prioritise children's health and well-being. In such a partnership there is always the danger that children's health and well-being will be marginalised. This must be avoided.

  4.6  We urge the Committee to recommend that:

    — the local health and well-being board be responsible for overseeing the commissioning of the all services for children and young people, including health services;

    — the health and well-being board and its functions be placed on a statutory footing;

    — government put in place incentives and mechanisms to ensure that children's health and well-being is prioritised within the health and well-being board; and

    — consideration is given as to how to engage children's services that commission health services directly, such as early years settings and schools.

5.0  DEVELOPING THE KNOWLEDGE AND SKILLS OF COMMISSIONERS—MANAGING THE TRANSITION

  5.1  If government does implement its proposal to transfer responsibility for aspects of health commissioning to GP consortia, with the NHS Commissioning Board leading national and specialist commissioning, the transition must be well managed. This is particularly important for children and young people's health. Professor Sir Ian Kennedy's review of NHS services for children found that many GPs lack knowledge and experience of paediatrics1. Evidence also suggests that GPs are not sufficiently aware of the range of services available to children and families. For example, a survey of parents using children's centres found that, although best practice would see health professionals signposting parents to children's centres, only 4% were signposted by their GP5.

  5.2  In order to be effective, the work of GP commissioning consortia, the NHS Commissioning Board and the local health and well-being boards must be informed by:

    — a thorough understanding of children's health, including: the wider determinants of health; the impact of broader children's services on health outcomes; and supporting children with complex needs, such as disabled children, those living in care and those with mental health problems; and

    — the best available evidence of what works to improve health outcomes, including examples of validated good practice, provided to commissioners in an appropriate and accessible format.

  5.3  To achieve this, government must ensure that a move away from centrally-directed targets and regional advice and support, is accompanied by impetus and resources for the development of sector-led models of support to commissioners. This cannot be left to chance. We urge the Committee to recommend that the Department of Health, with the Department for Education, develop frameworks for providing support on commissioning children's health services, as part of its transition strategy.

6.0  CHILDREN AND YOUNG PEOPLE WITH COMPLEX NEEDS—LOOKED AFTER CHILDREN

  6.1  NCB has concerns about the impact of proposed commissioning arrangements on children and young people with complex and specific needs, for example disabled or looked after children and young people and those in custody. Primary Care Trusts and Strategic Health Authorities have a duty under the Children Act 1989 to comply with requests from the local authority to help them provide support and services to children in need6. We urge the Committee to seek assurances from government that GP Commissioning and the NHS Commissioning Board consortia will be subject to:

    — a duty to comply with requests from relevant local authorities for support and services for children in need;

    — public sector equality duties introduced under the Equality Act 2010; and

    — a requirement to conduct equality impact assessments of their commissioning frameworks across all equality streams, including disability and age.

  6.2  Our work with looked after children, through the Healthy Care Programme, and more recently Healthy Outlooks7, revealed a severe lack of effective arrangements for delivering care to this vulnerable group of children. Looked after children are particularly vulnerable to health risks and problems often due to their experience prior to entering care and the subsequent challenges they face in the care system itself.

    — 45% of looked after children and young people aged five to 17 were assessed as having at least one mental health disorder, compared to 10% of the general child and young person population.8 They exhibit high rates of self-harm and high-risk behaviour, particularly in secure accommodation.9

    — Two thirds of all looked after children were reported to have at least one physical health complaint—most commonly eye and/or sight problems, speech and language problems, difficulty in coordination and asthma. 10

    — Some studies have shown higher levels of substance misuse, including smoking, among looked after children and young people, when compared to the non-care population, however research in this area is limited. 11

  6.3  While some health outcomes for looked after children have improved in recent years, there have been persistent difficulties, particularly in relation to partnership working across health bodies and local authorities at the strategic level, and arrangements for securing health services for children placed out of authority12,13.

  6.4  Looked after children and young people are often highly mobile: nearly a third are placed outside their local authority area, and over 10% experience three or more placement moves in a single year14. This can often lead to confusion about which local body in which areas has responsibility for commissioning and delivering health services to these children. This is despite the introduction of regulations15 which assign responsibility for secondary health care to the PCT for the area where the child originally lived. The introduction of GP commissioning consortia will undoubtedly lead to changes to, and a possible increase in, commissioning boundaries, which could cause greater confusion and further disadvantage to children in care.

  6.5  We urge the Committee to recommend that government put in place measures to ensure that the implementation of its commissioning proposals does not disadvantage looked after children. Government should:

    — clarify where responsibility for commissioning health services for looked after children will sit. This includes services to help them overcome barriers in accessing universal services as well as targeted and specialist services;

    — place a duty on the new GP commissioning consortia to have regard to statutory guidance on promoting the health of looked after children16. In 2009, the former Department for Children, Schools and Families and the Department of Health published revised guidance, and made it statutory for Primary Care Trusts and Strategic Health Authorities for the first time (under sections 10 and 11 of the Children Act 2004). The momentum resulting from the publication and new status of that guidance must not be lost;

    — facilitate the provision of training and support to GP commissioning consortia on the health needs of looked after children, as an early priority, and clarify the future of the roles of designated doctor and nurse; and

    — clarify what arrangements local authorities and commissioning bodies will be expected to establish for commissioning services for looked after children and young people who are placed outside their "home" authority or who move across health commissioning boundaries.

7.0  LOCAL COOPERATION AND SAFEGUARDING GENERAL DUTIES

  7.1  In carrying out their functions, including those for commissioning, Primary Care Trusts and Strategic Health Authorities are under a duty to have regard to the need to safeguard and promote children's welfare, and to cooperate with the local authority and local partners to promote children's well-being17. PCTs and SHAs are also statutory members of Local Safeguarding Children Boards (LSCBs) 18. In its recent publication on child health, the Department of Health confirmed that it intends the introduce new duties for GP commissioning consortia that "fully replicate those that current apply to PCTs and SHAs under the Children Act 2004"19.

  7.2  We urge the Committee to seek assurances from government that it will transfer children's safeguarding and well-being duties, currently placed on PCTs and SHAs, to the new commissioning bodies. Government should:

    — place a duty on each GP commissioning consortium to cooperate with all the local authorities it covers to improve children's well-being;

    — place a duty on the NHS Commissioning Board to cooperate with all relevant partners to improve children's well-being;

    — place a duty on GP commissioniing consortia and the NHS Commissioning Board to carry out its functions with a view to safeguarding and promoting children's welfare; and

    — require GP commissioning consortia to be members of all relevant LSCBs operating in their commissioning area.

8.0  A STRONG VOICE FOR CHILDREN AND YOUNG PEOPLE AND THOSE WHO WORK WITH THEM

  8.1  NCB welcomes proposals in the NHS White Paper to strengthen the voice of patients and the public in decisions about health care commissioning and their own care, through national and local HealthWatch. However, past experience shows that services put in place to engage all members of the public will rarely engage effectively with children and young people, unless there is a specific requirement to do so. The experience of Patient Advice and Liaison Services (PALS) and Local Involvement Networks (LINks) suggests that children are often an after-thought.

  8.2  It is vital, therefore, that as the national and local HealthWatch plans are implemented, government ensures that HealthWatch staff have the knowledge, capacity and skills to engage children and young people, and that there are strategies in place to do so. Staff will also need to understand the value of working with both children and young people and their parents and carers, recognising that listening to one perspective does not conflict with listening to another. Furthermore, any efforts to engage children and young people in the work of national and local HealthWatch must include specific action to involve those who are least likely to be engaged and those with complex health needs. This involves additional and specific resources and tools.

  8.3  It is proposed by government that HealthWatch support the involvement of patients in strategic decisions about local services (currently the role of LINKs) and provide information and advocacy to support patients to exercise choice and make complaints (currently the role of PALS). However, NCB's work with LINks and PALS suggests that they will need additional support, tools and resources in order to effectively involve children and young people in their work.

  8.4  A current NCB project aims to build the capacity of LINks to engage with voluntary organisations working with children and young people. Early research has given a mixed picture of the level of engagement of children and young people within LINks.[48] Those that failed to involve children and young people said this was due to: a perception that this was not part of the LINks remit; lack of capacity; and limited resources.

  8.5  Research with PALS found that 75% were not actively involving children and young people in their service, because they did not have the necessary resources, skills and support from managers20. Consultations with children and young people reveal that most did not know what PALS are, but thought it could be really useful, once the service was explained to them21. Through our PALS project, NCB has provided training to 174 of the approximately 500 PALS in the country, many of whom have since reported increased involvement of children and young people. 22.

  8.6  The effective engagement of children and young people through HealthWatch can be achieved by building on existing participation mechanisms and resources, such as: the PALS and LINks projects referred to above, Participation Works23, school councils and youth councils, children in care councils and Parent Partnership Networks. There are also specific resources to support children's engagement in commissioning, including How to involve children and young people in commissioning, published by Participation Works24.

  8.7  Ensuring the engagement of local voluntary and community sector (VCS) organisations within the work of HealthWatch will also be key to securing commissioning decisions that reflect the views and the needs of the most marginalised. VCS organisations often work with the most excluded and vulnerable members of society, those who are often reluctant to engage with statutory services. Commissioners must be required to work in partnership with these VCS organisation when assessing local need and engaging service users/providers.

  8.8  We urge the Committee to seek commitment from government that it will:

    — put in place mechanisms to ensure HealthWatch receives support so that they are able effectively to engage children and young people;

    — provide incentives to ensure that HealthWatch engages in effective outreach work to involve the most marginalised groups of children and young people and those with complex needs;

    — ensure GP commissioning consortia and local health and well-being boards have the necessary support and incentives to work with the voluntary sector to engage marginalised service users; and

    — help to develop the capacity of the voluntary sector to bring their clients' voices to the commissioning process.

9.0  COMMISSIONING THE VOLUNTARY SECTOR

  9.1  Voluntary and community sector organisations are well placed to provide health services directly to children and young people, particularly to those for whom access to mainstream health services is a challenge. The voluntary organisations we consulted expressed concerns about:

    — the sector having a lack of capacity or resources to demonstrate their impact, a real concern if we are to move towards greater use of payment-by-results models. Some voluntary organisations also struggle to access the patient information held by commissioners, which they will need in order to demonstrate service outcomes;

    — GP commissioners having insufficient appreciation of the importance of "soft" outcomes—such as improved confidence and self-esteem—that are often the focus of voluntary sector interventions; and

    — the effect of proposals to make greater use of payment-by-results on voluntary organisations where the impact of their work may not be measurable for many years, especially for those working with young children.

  This could lead to voluntary organisations struggling to compete with larger private providers, which may work less effectively particularly with marginalised communities.

  9.2  We urge the Committee to recommend that government put in place measures so that voluntary sector organisations delivering effective health services are not disadvantaged by the proposed health reforms. This should include:

    — assessing the potential impact of proposals on the voluntary sector, and introducing measures to ensure that voluntary organisations providing health services can compete effectively;

    — putting in place mechanisms to provide health and well-being boards, GPs and the voluntary sector with knowledge, support and incentives to ensure they engage with each other as part of the needs assessment and commissioning process;

    — addressing voluntary organisations' concerns about access to patient information held by commissioners, as part of the forthcoming NHS information strategy; and

    — ensuring the NHS Commissioning Board, when developing payment-by-results models, considers how it will measure outcomes in a meaningful way where the real impact of some interventions may not be apparent in the short-term.

October 2010

REFERENCES1  Sir Ian Kennedy (2010) Getting it right for children and young people: overcoming cultural barriers in the NHS so as to meet their needs.

2  Department of Health (2010) Equity and excellence: Liberating the NHS.

3  The National Evaluation of Sure Start (NESS) (Institute for the Study of Children, Families and Social Issues, Birkbeck, University of London) (2008) The Impact of Sure Start Local Programmes on Three Year Olds and Their Families.

4  Lister-Sharp D, Chapman S, Stewart-Brown S, Sowden A (1999) Health promoting schools and health promotion in schools: two systematic reviews Health Technology Assessment HTA NHS R&D HTA Programme.

5  DCSF (2009) Sure Start children's centres—survey of parents.

6  Section 27, Children Act 1989.

7  www.ncb.org.uk/healthyoutlooks. Health Outlooks connects people who work with children and young people "most in need" to networks which can support them.

8  Department for Education and Skills (2007) Care Matters: Time for Change. Cm 7137.

9  Richardson, J and Joughin, C (2000) Mental Health Needs of Looked After Children. London: Gaskell.

10  Meltzer and others (2003) The Mental Health of Young People Looked After by Local Authorities in England. London: The Stationery Office.

11  Meltzer and others 2003 op. cit.; Williams, J and others (2001) "Case-control study of the health of those looked after by local authorities", Archives of Disease in Childhood, 85, 280-85; Department of Health (1997) Substance Misuse and Young People. London: Department of Health.

12  Mooney, A, Statham J, Monck E, Chambers H (2009) Promoting the Health of Looked After Children: a Study to Inform Revision of the 2002 guidance Research Report DCSF-RR125 London: The Stationery Office.

13  Ofsted (2008) Safeguarding Children: The Third joint Chief Inspectors' report on arrangements to safeguard children www.safeguardingchildren.org.uk

14  Care Matters: Ministerial Stocktake report 2010.

15  The National Health Service (Functions of Strategic Health Authorities and Primary Care Trusts and Administration Arrangements) (England) (Amendment) Regulations 2007. SI 2007 No 559.

16  Department for Children, Schools and Families/Department of Health (2009) Statutory Guidance on Promoting the Health and Wellbeing of Looked After Children.

17  Section 10 and 11 of the Children Act 2004.

18  Section 13 of the Children Act 2004.

19  Department of Health (2010) Achieving equity and excellence for children, para 4.27.

20  Pobi S (2007) PALS: Getting it right for children and young people—A report on the results from NCB's PALS survey in July 2007 http://www.ncb.org.uk/default.aspx?page=605

21  Pobi S (2007) PALS: Getting it right for children and young people—Consultations with children and young people http://www.ncb.org.uk/default.aspx?page=605

22  The PALS resources are available at: http://www.ncb.org.uk/resources/free_resources/pals_project.aspx

23  www.participationworks.org.uk

24  www.participationworks.org.uk/resources/how-to-involve-children-and-young-people-in-commissioning







48   12% of LINks who responded to our survey said they had not involved children and young people in their work via voluntary organisations. The percentage of children and youth organisations as a proportion of LINks' members ranged from 1 to 90%, with an average of 30%. Back


 
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