Commissioning - Health Committee Contents


Written evidence from the British Medical Association (COM 109)

  The British Medical Association (BMA) is an independent trade union and voluntary professional association which represents doctors and medical students from all branches of medicine throughout the UK. With a membership of over 140,000, we promote the medical and allied sciences, seek to maintain the honour and interests of the medical profession and promote the achievement of high quality healthcare.

1.  EXECUTIVE SUMMARY

  1.1  Effective commissioning can improve the range and quality of health services available to patients. In order to facilitate this, there has to be meaningful clinical engagement from and with both primary and secondary care.[39]

  1.2  We are interested in exploring the Government's proposals for GP-led consortia, which see GPs as an integral part of the commissioning machinery within the NHS in England, as set out in "Equity and excellence: Liberating the NHS". Successful commissioning will only be achieved with GPs, secondary and tertiary care consultants and other clinical colleagues working together. Public Health consultants will also have a significant role to play, as will clinical academics, in creating high-quality care pathways.

  1.3  The concept of GPs taking a leading role in many of the NHS's commissioning decisions is not widely understood. Some patients may view GP-led commissioning with suspicion, particularly when their GP refers them for treatment from another GP provider. It will be essential to develop and implement a system that maintains patient trust and protects professional values. This system should be as transparent as possible and assure patients that their doctor is referring them to a particular provider purely because it will provide the best clinical outcome.

  1.4  We are concerned that the Government's plans have the potential to accelerate a market-led approach, creating increased transaction costs, fragmentation and competition rather than collaboration. The current system of Payment by Results (PbR) is not fit for purpose, encourages perverse behaviours and is highly bureaucratic.

  1.5  The winding down of Primary Care Trusts (PCTs) and Strategic Health Authorities (SHAs) must be managed carefully to avoid confusion and inefficiency. Both should remain in place until the new structures are ready to operate. Steps must be taken to prevent the loss of significant numbers of skilled staff within both types of organisation, something which may already be occurring. It has been reported that morale amongst PCT staff is very low, and there has been evidence that senior staff are already leaving, including two chief executives in Derbyshire and North East Lincolnshire.[40]

  1.6  The interface between the Public Health Service and commissioning will be crucial. It is imperative that there is continued public health input into commissioning and, reciprocally, continued GP input into public health strategies.

  1.7  When commissioning national and regional specialised services, the NHS Commissioning Board should actively seek the assistance of appropriate secondary and tertiary care specialists and GPs from consortia. The Board will not be able to make informed decisions without involving them.

  1.8  The BMA has asked for more details from the Government on the proposals contained within the White Paper, since it is difficult to comment extensively on some of the proposals until that is made available.

2.  CLINICAL ENGAGEMENT IN COMMISSIONING

  2.1  We believe that collaboration rather than competition should be the focus of the reforms. Effective multi-professional involvement in commissioning is vital to achieve seamless and cost-effective patient care. Greater competition in the NHS is likely to lead to increased fragmentation of services, and competition within and between professional groups could lead to a reduction in the involvement of allied health professionals in consortia.[41]

  2.2  The BMA strongly supports greater clinical involvement in the design and management of the clinical services. Consortia will have to develop local systems and work closely with colleagues from secondary care and public health, as well as others such as medical academics and social care professionals, to enable evidence-based, integrated decision-making and ensure sensible care pathways are in place. This will help to promote multi-professional inclusivity and support and build confidence among healthcare professionals and patients in the decisions of GP-led consortia. Consortia will need to design mechanisms to resolve any conflicts that might develop along professional lines in the course of multi-professional working.

  2.3  In order to support commissioning consortia, data must be accurate, timely, quality-checked and validated. The data sets should include information on expenditure, referrals, prescribing and clinical performance across secondary and community care. It is the BMA's view that the provision of such information to practice-based commissioners by PCTs in the past has been poor. Consortia will only be able to commission effectively when the relevant information is to hand.

How will commissioners address issues of clinical practice variation?

  2.4  When commissioning services, consortia will take due account of referral patterns and patient preferences expressed by individual practices, and where possible informed by practice level data. They will not have a role in handling variations in clinical practice under primary care contracts—this will be a matter for G/PMS contracts that are the responsibility of the NHS Commissioning Board. The BMA does have some concerns about the lack of detail about the governance arrangements for the provider function of GP practices. Consortia will, however, design clinical pathways and protocols for the services they commission and practices will presumably sign up to these. If quality is a concern, then this would be a matter for the Care Quality Commission (CQC).

3.  HOW OPEN WILL THE SYSTEM BE TO NEW ENTRANTS?

  3.1  We believe that current NHS providers should remain the principal providers for primary and secondary care, to ensure continuity of care, the development of productive long-term relationships and financial sustainability. The "any willing provider" policy, detailed in the White Paper, has the capacity to undermine local health economies by replacing existing multi-service natural monopolies with a plethora of smaller units providing more limited ranges of services. This would radically affect both the efficiency and value for money of the NHS. Where services are not of the required standard or where the current providers are not able to provide a service, then commissioners will wish to look to alternative providers to do. However, we believe that frequent, unnecessary changes of provider would be detrimental for the reasons expressed above.

  3.2  Consortia will require support from those who already have direct experience of commissioning. Consortia need to develop a local infrastructure of personnel who are accountable within the commissioning process. Many of these can be drawn from current PCT, SHA and public health staff who have local knowledge, experience, and appropriate expertise and skills.

4.  ACCOUNTABILITY FOR COMMISSIONING DECISIONS

How will patients make their voice heard or their choice effective?

  4.1  We have concerns that the Government's White Paper places undue and misplaced emphasis on the continuation and extension of the patient choice agenda. This has not improved clinical outcomes, or given patients the choices they actually want. We support meaningful choices for patients, and the evidence suggests that most of all, patients would want high-quality providers close to where they live and to receive timely, competent diagnosis and treatment, and ongoing support when necessary.

  4.2  The National Association for Patient Participation (NAPP) is currently mapping Patient Participation Groups. This work could feed into the NHS Commissioning Board. Where piloting and evaluation shows them to be beneficial to patient care, appropriate Patient Reported Outcome Measures (PROMs) could be built into contracts and published on the NHS Choices website. Where services are commissioned from primary-care providers these services should be required to undertake PROMs review in the same way as the services of other providers.

  4.3  Patients should be able to observe consortia meetings and have an opportunity to submit views and ask questions, while Patient Participation Groups should be encouraged at a practice level. Consortia might appoint a patient or public representative, to ensure the patient voice is at the core of the developing consortia mode, and patient representatives might also be involved in the creation and development of patient pathways. Consortia will also be expected to have close links with their local authorities and this should help to ensure both scrutiny and that the public voice is heard.

  4.4  It will be necessary for a formal process to be developed to enable consortia to consider the views of all relevant stakeholders and the public in relation to significant commissioning decisions. Partnership with local authorities will be vital to enabling this process in some areas, such as mental health, children's services and geriatrics. The Government must consider the time and resource constraints placed on consortia, and the limitations this may place on any process developed.

What will be the role of the NHS Commissioning Board?

  4.5  At the moment the role of the NHS Commissioning Board is unclear. We are concerned that the gap between a national NHS Commissioning Board and locally based consortia will be too great, and there is a risk that the Board could be too remote from individual consortia for the two to be able to liaise effectively. This will become even more of a concern if many small consortia are formed. It may be appropriate for the Board to have local outposts of some kind, to liaise with consortia, provided this does not compromise efficiency savings gained through the abolition of SHAs and does not replicate the bureaucratic performance management functions of SHAs.

  4.6  The NHS Commissioning Board, while holding consortia to account, should also have a supportive role in helping local consortia commission effectively and in developing ways of enabling wider collaboration between consortia, particularly when commissioning low volume or regional specialised services. Training events for commissioners should be held on a regional and national basis, as appropriate.

  4.7  The Board should review local commissioning practices to ensure that consortia-commissioned services are provided at an appropriate and equitable level across the NHS.

What legal framework will be required to underpin commissioning consortia?

  4.8  Consortia will be public bodies and therefore will be recognised and governed by statute. The detail behind this has yet to be published.

  4.9  It is likely that GP-led consortia will have a multitude of legal and financial responsibilities, including management of finances and budgets, bidding and tendering issues and compliance with any legislation that is in place to cater for the new processes. Practices and consortia will need to understand the implications of managing and employing staff who work for a future consortium, as well as any relevant employment issues such as Transfer of Undertakings (Protection of Employment) Regulations (TUPE), redundancies, unfair dismissal etc. This may be relevant if, for example, current PCT functions or part of a PCT's functions are transferred to GP consortia, leading to a transfer of relevant staff.

  4.10  As consortia will be expected to commission services and will have the freedom to use resources to achieve cost-effective outcomes, they will need to have knowledge of how to tender for services legally. Consortia, as public bodies, will be subject to the rules of public procurement.

How will commissioning interface with the Public Health Service?

  4.11  The interface between the Public Health Service and commissioning will be crucial. It is imperative that public health is embedded in the commissioning process. We believe public health specialists are uniquely placed to work in partnership with and assist GPs to make the best value commissioning decisions, given their bird's eye view of healthcare needs and ability to analyse health services information from a population perspective. In addition, public health doctors are experienced at working closely with secondary and tertiary care clinicians, to ensure best-quality clinical outcomes, which will be of great value in the commissioning process.

How will commissioning interface with HealthWatch?

  4.12  Due to the lack of detail within the White Paper proposals, we have been unable to give detailed consideration to how commissioning will interface with HealthWatch. We have highlighted to the Government that many GP practices have already taken the initiative in this area and encouraged the development of Patient Participation Groups. This has been of considerable benefit to both patients and practices, and we would hope that the roles of independent Patient Participation Groups and local HealthWatch groups would be complementary.

5.  INTEGRATION OF HEALTH AND SOCIAL CARE

How will any new structures promote the integration of health and social care?

  5.1  The BMA has urged the Government to provide a clear definition of social care, as it is vital that the public, commissioning groups and local authorities are aware which services will be provided by the NHS, free at the point of delivery, and which services will not. This would enable better joint commissioning, help GP-led consortia to be able to invest appropriately in preventative services, and clarify, to an extent, the sorts of services people might need to save to pay for.

  5.2  We support greater collaboration between health and social care services[42] and the breaking down of burdensome barriers between health and social care that do not benefit patients. In order to create seamless integration between health and social care, new pathways will be required to link services to facilitate movement of patients between different care sectors. However, the very real funding issues associated with such moves will need to be addressed, particularly in an environment of serious financial challenge which will be felt even more severely in social care than in health care. We have concerns that health funding will be used to fill the gap in social care funding long before the benefits of a new approach could be realised.

  5.3  We would like to see a more strategic approach to the challenges facing health and social care services in terms of life expectancy and current health trends. Social and environmental factors which lie outside the healthcare system are the major cause of health inequalities and these will increase unless the root causes are addressed. We welcome the commitment to review the long-term care of the elderly.

6.  WHAT WILL BE THE ROLE OF LOCAL AUTHORITIES IN PUBLIC HEALTH AND COMMISSIONING DECISIONS?

  6.1  The BMA notes this year's 20% reduction in local authority funding with grave concern.[43] It is likely that care services provided by local authorities will be affected by budget cuts in the coming months and years, which will make it more difficult to commission integrated care pathways and services and meet the wider support needs of patients.

  6.2  Local authorities will play a key role in the provision of public health and in other commissioning decisions. The Directors of Public Health, situated in local authorities, should be an accredited specialist in public health. As such, they should be recognised by the local authority as the principal officer accountable for all matters related to population health and the principal advocate in local health systems for health improvement and reducing health inequalities. The BMA would like the office of Director of Public Health to be a statutory appointment as an independent advocate for the health of a defined population.[44] Furthermore, the Director of Public Health should be an executive appointment reporting directly to the chief executive of the local authority.

7.  TRANSITIONAL ARRANGEMENTS

  7.1  The winding down of PCTs and SHAs must be managed extremely carefully if confusion and inefficiency is to be avoided in the current system's final years and months. The task of PCTs and SHAs will be made additionally difficult because they will be required to take on additional short-term work to support the transition. There is a risk that, if too many of the best managers leave their current employment too soon, there will not only be a reduction in workforce numbers, but also a loss of corporate memory which will leave those staff left at PCTs and SHAs struggling to cope effectively with an increased workload. We are extremely alarmed at the potential vacuum that could occur. If handled poorly, there is a real risk of PCT implosion. The BMA has grave concerns over the possibility that PCTs may be phased out before consortia are properly established and would suggest that PCTs should be retained until consortia are fully operational. Ironically, where PCT management is good and there have been good relationships between PCT and local practices, transitional arrangements are likely to be much more straight-forward than in areas where both management and relationships are poor. These areas will require much greater transitional support.

8.  RESOURCE ALLOCATION

How will resources be allocated between commissioners?

  8.1  Consortia must have budgets that are appropriate for their commissioning populations. Any moves towards a "fair share" budget that is proportional to the commissioning group's needs must be handled sensitively. Historic NHS funding is entrenched in local health economies and any sudden move away from this would destabilise health systems that are vulnerable to small shifts in funding. The previous Government had implicitly recognised this difficulty by slowing the move from historic indicative practice-based commissioning (PBC) budgets to "fair share" indicative PBC budgets, which were supposed to reflect more fairly the health needs of a locality.[45]

  8.2  Developing a commissioning budget that realistically reflects the existing and likely health needs of a local population and enables consortia to commission all of their patients' care will be very difficult, and commissioning budgets should move towards this goal slowly. Any budget formula must be sufficiently sensitive, or consortia could be held responsible for overspends which have more to do with faulty budget setting rather than ineffective or flawed, commissioning. Budgets should be agreed by consortia and a dispute process put in place in the event that the budget cannot be agreed.

  8.3  There should be no expectation that an effective commissioning process will generate surplus resources on a regular basis. Although services must be commissioned with reference to available NHS resources, patient demand can vary year on year and an expectation of budget surplus is unrealistic.

  8.4  All debts outwith the control of consortia, particularly structural debt tied in with private financer initiatives (PFI), should be dealt with separately by a central fund that top-sliced the budget allocated to the Commissioning Board.

What arrangements are proposed for risk sharing between commissioners?

  8.5  Risk management must enable consortia to pool commissioning risk. The smaller consortia will naturally face the greatest risks. The current proposals seem to differ little from existing arrangements in PCTs. There appears to be no incentive not to spend any remaining funds at the end of the financial year, on items or short-term projects that are of little long-term benefit, as there remains a risk that unspent money will not be carried over into the next year.

9.  SPECIALIST SERVICES

What arrangements are proposed for commissioning of specialist services?

  9.1  When commissioning national and regional specialised services, the NHS Commissioning Board should actively seek the assistance of appropriate tertiary and secondary care specialists and GPs from consortia. The Board will not be able to make informed decisions without involving local consortia. A mechanism is required to enable consortia to send representatives and specialists to the Board to facilitate locally relevant decision making. The Board should also encourage coordination between consortia across areas within a region to ensure that the commissioning of specialised services fits with the commissioning plans of other consortia. It would also make financial sense to have such cross-consortia coordination.

  9.2  For the commissioning of other, more locally based, specialist services (those which not all practices will be able to offer and where a formal procurement process will be necessary), it may be appropriate to establish a split in the commissioning functions of the consortium between the designing of a care pathway and the contracting and procurement of services. The design of the care pathway would naturally be clinician-led, while the procurement function could be carried out by appropriately skilled and experienced managers employed or engaged by consortia. They would procure the service from the most appropriate provider with no bias towards (or against) any members of the consortium who were also potential providers. This split would ensure that clinicians involved in commissioning decisions had no influence over the actual procurement of services, and as such would help to avoid conflicts of interest.

  9.3  The BMA is not convinced by the Government's proposals that maternity services should be commissioned by the NHS Commissioning Board and believes it would be more appropriate for them to be commissioned at consortium level, though there may be the need for wider oversight. Recent research by The King's Fund highlighted that GPs' lack of involvement in maternity care is undermining the care of pregnant women and their families and suggested that shared care, between GPs and midwives and obstetricians, could result in better co-ordination of care, particularly for women with ongoing medical conditions and complicated medical histories.

October 2010






39   The paper "BMA principles for effective and successful commissioning" can be found online: www.bma.org.uk/employmentandcontracts/independent_contractors/commissioning_service_provision/bmaeffectcomm.jsp Back

40   "BMA warns of primary care trust implosion" The Financial Times, Friday 1 October 2010. Available at http://www.ft.com/cms/s/0/b0c61408-ccb4-11df-a1eb-00144feab49a,dwp_uuid=debe9554-8da0-11df-b5e2-00144feab49a.html Back

41   House of Commons, Health Committee, Commissioning, Fourth Report of Session 2009-10, Vol. 1, 2010. Back

42   Annual Representative Meeting (ARM) 126. BMA, 2000. Back

43   "Local government to bear brunt of £6.2bn cuts", The Guardian. Monday 24 May, 2010. Available at http://www.guardian.co.uk/society/2010/may/24/cuts-local-government-loses-2bn Back

44   BMA (2010) ARM Emergency Motion 2 Back

45   Practice-based commissioning: budget guidance for 2010/1. Department of Health, 2010. Available at http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_111057 Back


 
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