Commissioning: further issues - Health Committee Contents


Written evidence from the Royal College of Psychiatrists (CFI 13)

The Royal College of Psychiatrists is the leading medical authority on mental health in the United Kingdom and is the professional and educational organisation for doctors specialising in psychiatry.

We are pleased to respond to this consultation. This consultation was prepared by: Dr Neil Deuchar and Chris Fitch. This consultation was approved by: Dr Neil Deuchar (Associate Registrar).

SUMMARY

—  While the Government has stated that all clinicians will need to work collaboratively to share expertise in the commissioning of services, they have not stated how this will work in practice.

—  Consequently, the Royal College of Psychiatrists believe that basic steps should be taken to ensure that mental health is assured equal parity with physical health, and that care is effectively commissioned across primary and secondary boundaries. These are:

Each GP consortia should appoint a psychiatrist to sit on, or have a formal role, in advising its board

—  The psychiatrist or specialist clinician can strike a balance between providing (a) expert knowledge about resident population need and local mental health service provision, while (b) drawing on wider knowledge about the most effective evidence-based practice and interventions.

—  The psychiatrist can also help GP Consortia ensure meet the complex needs of people with serious mental illnesses by commissioning co-ordinated primary and secondary care, as well as integrated local authority services.

Each GP consortia should also appoint a Mental Health Lead (which should be a GP) to directly work with local Medical Directors and other clinicians (JSNA)

—  This formal relationship should have two aims: (a) ensure that a "gap" does not exist between those commissioning and providing services; and (b) ensure that co-ordinated commissioning occurs across the primary and secondary care levels, including integrated local authority services, to meet the needs of people with mental illness.

—  It should be supported by the formation of a national network that links and brings together (physically or virtually) GP Mental Health Leads and local Medical Directors. This could promote and share local innovation, while underlining adherence to standardised care pathways.

Each GP consortia should ensure that psychiatrists are centrally and fully involved in any Joint Strategic Needs Assessment

—  This should happen because concerns already exist - acknowledged by a number of local authorities - about the ability of local authorities to ensure the JSNAs reflect the true prevalence of mental health problems and the needs of their populations.

—  There is a danger that simply expecting GP consortia (with no prior expertise in this area) to undertake these JSNAs will replicate the problems which local authorities have encountered.

The NHS Commissioning Board should establish a national advisory group on commissioning for mental health and wellbeing

—  A national advisory group formed from specialist clinicians, providers, commissioners, patients and carers would help the NHSCB establish the type and form of specialised services that need to be commissioned at the national and regional level, and help ensure co-ordination between local GP Consortia commissioning and this level.

—  The College have serious concerns about barriers to the scope for clinical involvement.

—  It will be critical in the new system that clinicians (both GPs and psychiatrists) feel able to work closely to improve local services. Reassurances are needed that clinicians will not be accused of breaking Competition Law by working closely on commissioning and service delivery issues with GP Consortia or the NHSCB.

—  The College are already working to help improve clinical involvement in commissioning

—  In helping to achieve the above aims, we draw attention to a new initiative the Joint Commissioning Panel for Mental Health. A collaboration between the RCGP, RCPsych, NHS Confederation, ADASS, NMHDU, Rethink, Mind, and the National Survivor and User Network this will publish a series of practical frameworks for mental health commissioning from April 2011.

INTRODUCTION

1.  Following the publication on 18 January 2011 of the Health Committee's second Report on commissioning, it was announced that the Committee would be considering a number of issues in more detail. A call for further evidence was made.

2.  This document is the response of the Royal College of Psychiatrists to three of these issues:

(a)  what should the arrangements be for integrating the full range of clinical expertise into the commissioning process?

(b)  what should the arrangements be for ensuring that the separation of commissioner and provider functions does not obstruct high quality and cost effective services? and

(c)  what should the arrangements be in terms of the NHS Commissioning Board performance managing GP consortia, and also ensure that service commissioned centrally by the NHS Commissioning Board link in with decisions taken by local consortia?

3.  In this response we adopt a primary focus on clinical involvement. When dealing with issues (b) and (c) we do so in the context of our discussion on such involvement.

4.  It should be noted that the College supports the involvement of the full range of clinical staff working in mental health into the commissioning process. In this response, however, we do describe the specific benefits of centrally involving psychiatrists in commissioning. Psychiatrists are:

—  specialist doctors with key expertise in caring for patients with conditions such as depression, anxiety, personality disorders, learning disabilities and schizophrenia;

—  who work with other mental health professionals as part of a team, will also often have a management or leadership role within secondary care, and will often have links with primary care;

—  who work with the patient to manage their mental disorder using measures such as drugs, psychological counselling, improving home environments and social networks, and physical health care; and

—  who hold roles managing and leading organisations, individual or groups of services, or demonstrating leadership in their frontline clinical work with patients and their carers.

CLINICAL INVOLVEMENT

5.  In general, the College welcomes the emphasis in the Health and Social Care Bill on putting the patient at the centre of care, the increased involvement of clinicians in commissioning (with a corresponding reduction in management costs), and the provision of care across health and social care boundaries.

6.  The College remains concerned though about how the scale and the pace of change may impact on the care and, in particular, the continuity of care that can be given to patients with mental health problems.

7.  We are, however, particularly concerned that in some areas the new GP consortia will not have developed the skills or expertise to support mental health commissioning and believe that there needs to be engagement of specialist clinicians from the outset.

8.  However, while the Government has stated that all clinicians will need to work collaboratively to share expertise in the commissioning of services, they have not stated on record how this will work in practice.

INVOLVING SPECIALIST CLINICIANS

9.  Although the Government intend to give GP Consortia, Local Authorities and the NHS Commissioning Board the autonomy to develop their own forms of involvement, this should be balanced with the fact that these are statutory bodies funded by public money and with the physical and mental health outcomes of local people at stake. Consequently, we believe that some basic mandatory steps should be taken to both ensure that mental health is assured equal parity with physical health, and that care is effectively commissioned across primary and secondary boundaries. These are:

9.1   Each GP consortia should appoint a psychiatrist to sit on, or have a formal role, in advising its board

WHY?

—  The population prevalence of mental health problems and disorders requires the perspective of a psychiatrist or specialist clinician who can strike a balance between providing GP consortia both with (a) expert knowledge about resident population need and local mental health service provision, while also being (b) able to draw on wider knowledge about the most effective evidence-based practice and interventions.

—  This central involvement is critical. And need exists to ensure that (a) GP Consortia are aware (and put into practice) guidance from NICE and other credible sources on evidence-based, standardised pathways which consistently provide high-quality care and health outcomes for patients; and (b) ensuring that local contextual factors are taken into account in developing and delivering such care, including the often highly variable access of different population groups to such high-quality services.

—  Striking this balance between reducing variance in making available high-quality and more standardised care, while taking into account (and reducing) high levels of variance in access to these pathways, represents a challenge that psychiatrists will be able to assist the GP consortia in meeting.

—  International research by the Nuffield Trust indicates that specialist clinical involvement is key in both planning and delivering care in close cooperation with primary care.[33] Research within the UK has also found that involving specialist clinicians within commissioning was perceived as key due to their local and clinical knowledge, and their role in driving subsequent changes in service structure and delivery.[34]

—  In addition to addressing the established links between patients' physical and mental health, there is also a responsibility for consortia to ensure that they meet the complex needs of people with serious mental illnesses by commissioning co-ordinated primary and secondary care, as well as integrated local authority services. The presence or involvement of a psychiatrist in the consortia board will help ensure this is achieved

—  Finally, we believe that without the specialist clinical expertise of psychiatrists in commissioning a danger exists that people with mental illness (many of whom have specific diagnoses and needs which are not always well understood, and where the cost of treatment is often higher) will be a lower priority for GP consortia. As the new English mental health strategy reminds us, there must be a parity between physical and mental health conditions.

REQUIRED CHANGES TO THE BILL (CLAUSE 21 (14O) AND CLAUSE 21 (14Z))

—  For GP consortia (Clause 21 (14O)), the duty to "obtain appropriate advice" is described as:

"obtain appropriate advice from people with professional expertise in relation to physical and mental health. This could involve, for example, a consortium employing or otherwise retaining healthcare professionals to advise the consortium on commissioning decisions for certain services, or appointing professionals to any committee that the consortium may set up to support commissioning decisions."

—  We believe that a responsibility should be placed on GP consortia to appoint a psychiatrist to sit on, or have a formal role, in advising its board

—  We also believe that the responsibility placed by the Bill on the GP consortia (Clause 21 (14Z)) to publish annual reports should include a duty to report how they obtained such appropriate advice from specialist clinicians.

—  This will help ensure that there is a check on meaningful involvement from secondary care specialists - who, after all, are the health professionals with the most experience of, and knowledge about, particular groups of patients - in the commissioning of services.

9.2    Each GP consortia should also appoint a Mental Health Lead (which should be a GP) to directly work with local Medical Directors and other clinicians

WHY?

—  A GP Mental Health Lead should be appointed by the consortia to directly work with Medical Directors based in the local Trust (or Trusts depending on GP consortia size). This formal working relationship should have two aims: (a) ensure that a "gap" does not exist between those commissioning and providing services; and (b) ensure that co-ordinated commissioning occurs across the primary and secondary care levels, including integrated local authority services, to meet the needs of people with mental illness.

—  Having both a GP Mental Health Lead working in an ongoing, daily manner with Medical Directors, and the appointment of a psychiatrist to sit on the GP consortia, provides a mechanism for both strategically directing the commissioning of mental health care (often in line with standardised, evidence based care pathways or guidance), while taking into account more nuanced local and contextual issues.

—  This formal working relationship between the GP Mental Health Lead and the local Medical Director(s) should be supported by the formation of a national network that links and brings together (physically or virtually) GP Mental Health Leads and local Medical Directors. This could help promote and share local innovation, while underlining the need for adherence to standardised evidence-based care pathways.

—  Secondly, the GP Consortia Mental Lead should develop contact with clinical reference groups or managed clinical networks (where they exist), or the MH Lead could help take steps towards the creation of these.

—  Identifying local clinical leaders will represent an important challenge for GP consortia, so such points of contact are vital. Furthermore, existing clinical reference groups or managed clinical networks have made an appreciable impact in a number of specialty areas. Although reported as comparatively rarer in mental health, they can provide contact with professionals working across primary, secondary and tertiary care (as well as trust, social services, and professional lines), and this may be important particularly in low population areas where there may be small numbers of specialist clinicians.

9.3    Each GP consortia should ensure that psychiatrists are centrally and fully involved in any Joint Strategic Needs Assessment

WHY?

—  This should include the appointed psychiatrist (see 9.1 above) as well specialist clinical experts or leaders identified by the Mental Health Lead.

—  This should happen because concerns already exist - acknowledged by a number of local authorities - about the ability of local authorities to ensure the JSNAs reflect the true prevalence of mental health problems and the needs of their populations.[35] [36] [37] [38]

—  There is a danger that simply expecting GP consortia (with no prior expertise in this area)to undertake these JSNAs will replicate the problems which local authorities have encountered.

REQUIRED CHANGES TO THE BILL (PART 5, CLAUSE 176)

—  In Part 5, Clause 176 the Bill sets out the framework for "Joint Strategic Needs Assessments"

—  The JSNA is the process that identifies current and future health and wellbeing needs in light of existing services, and informs future service planning taking into account evidence of effectiveness. JSNAs are currently carried out by the local authority, but Clause 176 sets out a joint responsibility between local authorities and GP consortia.

—  Amendments are needed to ensure that the NHS Commissioning Board is required to produce guidance for consortia on how to conduct a Joint Strategic Needs Assessment such that it best captures the current and future needs of their population in its entirety; and to ensure that GP consortia are required to demonstrate that they have taken this guidance into account when conducting their JSNA.

—  This guidance should make recommendations about the central involvement of psychiatrists and other specialist mental health clinicians in line with 9.1, 9.2, and 9.3 above.

—  9.4  Foundation Trusts can help by offering to place psychiatrists or other staff within GP consortia - this will, again, help integrate mental health expertise and leadership into the heart of consortia.

9.5  The NHS Commissioning Board should establish a national advisory group on commissioning for mental health and wellbeing

WHY?

—  The same challenges - as outlined in 9.1 to 9.3 - confront the NHS Commissioning Board as they do GP consortia.

—  A national advisory group formed from specialist clinicians, providers, commissioners, patients and carers would help the NHSCB establish the type and form of specialised services that need to be commissioned at the national and regional level.

—  It would also help the NHSCB in its additional role of contracting and monitoring GP Consortia, to ensure the local, regional, and national commissioning of services provides a coordinated and coherent experience of care. As explained earlier, this is important for patients with complex health and social care needs, as they often require intervention not only from specialist mental health services (at the regional or national level), but also from local social care, primary care, voluntary organisations, and social and family networks. There is a need to avoid such patients "falling between" GP consortia and the NHS Commissioning Board, or patients receiving uncoordinated, fragmented, or inappropriate "out of area treatments" (with implications for health and social outcomes).

REQUIRED CHANGES TO THE BILL (CLAUSE 19, (13G) AND (13P))

—  Like GP consortia (see 9.1), the NHSCB (Clause 19 (13G)) also has the duty to 'obtain appropriate advice' in carrying out their functions and to:

—  "take the view of other healthcare professionals, so it can effectively discharge its functions."

—  We believe that a responsibility for establishing a national advisory group on commissioning for mental health should be placed upon the NHSCB.

—  We also believe that the responsibility placed by the Bill on the NHSCB (Clause 19 (13P)) to publish annual reports should include a duty to report how they obtained such appropriate advice from specialist clinicians.

—  This will help ensure that there is a check on meaningful involvement from secondary care specialists - who, after all, are the health professionals with the most experience of, and knowledge about, particular groups of patients - in the commissioning of services.

HELPING TO ACHIEVE CLINICAL INVOLVEMENT: AN RXAMPLE

10.  In helping to achieve both the aims outlined above within mental health, we draw the Health Committee's attention to a new initiative the Joint Commissioning Panel for Mental Health:

—  this is a collaboration between the RCGP, RCPsych, NHS Confederation, ADASS, NMHDU, Rethink, Mind, and the National Survivor and User Network (other organisations to be confirmed);

—  it will publish a series of practical frameworks for mental health commissioning from April 2011 aimed specifically at those commissioning during the current transition from PCT to GP consortia;

—  publish briefings on the key values and principles for effective mental health commissioning;

—  support commissioners in commissioning mental health care that delivers the best possible outcomes for health and well being;

—  offer a means for GP consortia and the NHS Commissioning Board to "obtain appropriate advice" from clinicians and other groups when carrying out their functions.

11.  Further details about this initiative are available by contacting the Policy Unit of the Royal College of Psychiatrists.

BARRIERS TO CLINICAL INVOLVEMENT

12.  We do, however, have concerns about barriers to the scope for clinical involvement and the commissioning of mental health services as described in the current Health and Social Care Bill.

13.  Clinical involvement, competition, and conflict of interest

WHY?

—  it will be critical in the new system that clinicians (both GPs and psychiatrists) feel able to work closely to improve local services.

—  reassurances are needed that clinicians will not be accused of breaking competition law by working closely on commissioning and service delivery issues with GP consortia or the NHSCB.

—  we are concerned about a situation where providers who have been unsuccessful in bidding for services may cite the close working between clinicians as a conflict of interest, and we feel that clarification on what is acceptable and unacceptable behaviour in terms of contact between GPs and other clinicians should be given by the NHS Commissioning Board at the outset in order that all clinicians know where they stand.

HOW DOES THIS RELATE TO THE BILL?

—  Section 51(1a) places a duty on Monitor to promote competition in health and adult social care services, while Section 62 ensures that healthcare services come under the aegis of the Office of Fair Trading (under part 4 of the Enterprise Act 2002).

—  the College is seeking clarification on a potentially contentious issue whereby clinicians may feel that they will be accused of breaking competition law by working collaboratively over service issues.

OTHER BARRIERS TO CLINICAL INVOLVEMENT

14.  There are a number of other barriers to specialist clinicians becoming sufficiently involved in the commissioning process:

—  pressure of existing work commitments - the benefits to both of the health of patients at the population level, and an individual patient in their respective service, needs to be communicated and instilled in specialist clinicians;

—  effectively working across primary and secondary care service boundaries - challenges in working (and effective commissioning) across primary and secondary care boundaries are well recognised. There may be a need to consider the benefits of psychiatrists having a greater role in primary care commissioning and delivery. This could result, for example, in GP registrants with serious mental illnesses and long-term conditions receiving specialist input without the need for referral to secondary care, as well as attendees with Medically Unexplained Symptoms and co-morbidities benefiting from specialist oversight of personalised care planning free from the stigmatisation and potential iatrogenesis of referral to psychiatry in secondary care settings;

—  no appropriate links or relationships for engagement - research undertaken on US Physician Groups indicates that involving clinicians requires a range of opportunities and channels.[39] including informal and formal (paid) positions. These could include associated networks, taking on governance functions, attendance at general meetings, or specialist working groups. Doctors were also compensated for their involvement;

—  incomplete understanding of the commissioning process - specialist clinicians may perceive themselves as lacking the knowledge and understanding about commissioning to participate. and

—  lack of support or incentive from employing organisation - there may be benefits, for example, of Foundation Trusts placing specialist clinicians within GP consortia.

OTHER ISSUES

15.  ANY WILLING PROVIDER: (CHAPTER 2, CLAUSE 61-63.)

—  Chapter 2 of the Bill, in particular Clause 61 will further roll out the Government's service provision model "Any Willing Provider". The Government's aim in introducing "Any Willing Provider" is to promote choice and competition in the NHS. The Royal College of Psychiatrists support choice and competition where they can stimulate innovation and, importantly, drive up the quality of mental health care.

—  However, we are concerned about the potential use of the concept of "any willing provider" and we have evidence from addictions services to suggest that the current model has involved frequent retendering, with decisions often made on price over quality and which has led to service fragmentation, disruption to continuity of care, and loss of integration of care pathways.[40]

—  We would like clarification as to whether Any Willing Provider will apply fully to mental health. If this is the case, we have concerns that patient continuity of care will suffer under such a system, and would urge that the Government stipulates that mental health will instead be subject to competitive tendering, with one main provider being granted a contract for services rather than myriad providers under the Any Willing Provider model.

—  While competition is to be welcomed in driving up the quality of care, it needs to be undertaken in the context of cooperation, integration, and with the optimum positive impact on the patient's health. Consequently, we need to ensure that one of the defined criteria that any "Any Willing Provider" would need to meet is that despite any transfer of service provision, the patient would not be aware that they were receiving care from a different provider

—  We would also urge the Government to ensure that competitive tendering for mental health services should be done on the basis of a minimum period contracts (whether that service be run by a statutory, private or voluntary sector provider) in order that the lack of stability which arises when services are re-tendered after only two or three years, and which are already apparent in some sections of the mental health service work, are not replicated across the sector.

February 2011


33   The Nuffield Trust is one of the leading independent health policy charitable trusts in the UK They report that: "The US experience shows that holding risk-bearing budgets can motivate doctors to deliver efficient, coordinated care that reduces avoidable and repeated admissions to hospital. However, to achieve this, the groups had to ensure that primary and specialist doctors cooperated closely and were able to invest in a range of high quality and innovative services that offer alternatives to hospital care, particularly for older patients with chronic conditions.". http://www.nuffieldtrust.org.uk/aboutus/index.aspx?id=37 Back

34   Cornish, Y, Why involve provider clinicians in commissioning? Clinician in Management 1995; 4 (5): 5-7 (November 1995). Back

35   http://jsnaonline.org/2008-9/Hull%20Summary%20JSNA%20271008.pdf (for example, p28) Back

36   www.ic.nhs.uk/webfiles/Services/in%20development/jsna/Calderdale2.ppt Back

37  http://www.cambridgeshire.nhs.uk/downloads/Your%20Health/JSNAs/Mental%20Health%20JSNA.pdf (for example, p11) Back

38   http://www.northtynesidejsna.org.uk/wp-content/uploads/2010/11/Autism-Adults.pdf (for example, p9) Back

39   Thorlby R, Rosen R, Smith J GP commissioning: insights from medical groups in the United States. January 2011, Nuffield Trust. Back

40   http://www.scan.uk.net/docstore/scanBites20.pdf Back


 
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