Commissioning: further issues - Health Committee Contents


Written evidence from The Royal National Institute for Deaf People (CFI 20)

1.  We're the RNID, the charity working to create a world where deafness or hearing loss do not limit or determine opportunity and where people value their hearing. We work to ensure that people who are deaf or hard of hearing have the same rights and opportunities to lead a full and enriching life. We strive to break down stigma and create acceptance of deafness and hearing loss. We aim to promote hearing health, prevent hearing loss and cure deafness.

2.  We have answered specific questions where appropriate:

The Committee believes it is essential for clinical engagement in commissioning to draw from as wide a pool of practitioners as is possible in order to ensure that it delivers maximum benefits to patients. The Committee therefore intends to review the arrangements proposed for integrating the full range of clinical expertise into the commissioning process. (Paragraph 96)

3.  RNID strongly agrees that it is essential that the full range of clinical expertise is integrated into the commissioning process. Moreover, we are concerned that GPs have low understanding of the needs of people who are deaf or hard of hearing. Evidence suggests that GPs fail to refer up to 45% of people reporting hearing loss,[58] highlighting major issues in terms of access to services.

4.  It is only possible to secure the best treatment options for your patients if you are also fully aware of relevant development in technology, clinical procedures and models of service delivery, and we have evidence that GPs are particularly lacking in current awareness of treatment options, additional services and referral criteria in audiology.

5.  Therefore, we would like to see audiology and hearing loss champions, sitting within every local authority, responsible for capturing relevant developments in technology, clinical procedures and models of service delivery and for keeping GPs fully aware of these. These champions will also look to promote and publicise best practice in terms of hearing service provision to ensure that the needs of people with hearing loss are met. We would also like to see some GP consortia becoming centres of excellence in specialised areas including audiology and hearing loss and the NHS Commissioning Board playing a fundamental role in identifying and disseminating good practice.

6.  We understand that the NHS Commissioning Board will have a key role in providing expert advice to commissioning consortia. We therefore welcome amendment 114 to the Bill. This probing amendment uses audiology and hearing loss services as an example to explore how wide reaching the duty on the Board to seek expert advice will be and to seek clarification that the Board will produce advice for consortia on all conditions they will be responsible for commissioning services for.

7.  Decisions around the commissioning of services will be informed by both specialist clinical knowledge and information around the needs of the local population as captured in the Joint Strategic Needs Assessment. However, we looked at a small sample of these and found that they did not take account of hearing loss. Therefore these do not currently reflect the needs of the whole population. RNID would like to see more robust national guidelines introduced so that JSNAs capture the needs of every person.

The commissioning of services that either work across [health and social care] boundaries, or are intimately linked is therefore an issue to which the Committee attaches great importance, and we intend to review the effectiveness of the structures proposed in the Bill which are designed to safeguard co-operative arrangements which already exist and promote the development of new ones. (Paragraph 107)

8.  Good outcomes in audiology and hearing loss services depend on access to information, signposting and demonstration of other assistive technology, typically funded by local authorities.

9.  RNID believes that current delivery of health and social services is not sufficiently joined-up. A recent survey showed that 79% of people, when fitted with a hearing aid, received no information about other services or that would maximise their independence and wellbeing.[59] We are concerned that this kind of partnership will be harder under the new arrangements because the commissioning units may no longer cover the same areas as local authority boundaries.

10.  We would welcome the opportunity to discuss these issues further with the Committee.

11.  We have also attached our response to the Department of Health's consultation around Commissioning for Patients.

February 2011


58   Davis, A et al (2007) "Acceptability, benefit and costs of early screening for hearing disability: a study of potential hearing tests and models" (Health Technology Assessment 2007; Vol. II: No. 42) Back

59   RNID, Annual Survey, 2008. Back


 
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Prepared 5 April 2011