Postal Services in Scotland - Scottish Affairs Committee Contents


Supplementary written evidence from Mr Edward Davey, Minister for Employment Relations, Consumer and Postal Affairs, Department for Business Innovation and Skills

I was very grateful for the opportunity to give evidence to your Committee on 15 December. During the hearing, I committed to providing further information in writing on certain points that were raised.

In response to Question 345 from Jim McGovern, I suggested, from memory, that a 10% fine on turnover for Royal Mail would amount to £635 million. In fact, based on Royal Mail Letters' turnover for financial year 2009-10, a fine would amount to £656 million.

In response to your Question 377, I committed to write to clarify the position with regard to Outreach services as access points, and mobile Outreach services in particular. I can confirm that each designated stopping point for a mobile service constitutes an access point. The time provision for such Outreach services is tailored by Post Office Ltd (POL) to the level of demand at each location and the minimum individual session length in any one location is one hour, with a minimum weekly total in any one community of at least two hours. The attached table (supplied by POL) sets out details of the eight mobile post office services currently operated in Scotland with the locations served and the weekly hours of service at each.

In response to your Question 381, I undertook to clarify the range of services offered at mobile Outreach outlets. I attach a further table (also supplied by POL) setting out the list of products available at mobile (and hosted) Outreach services. The note to the table also explains what exceptions there are at partner Outreach but also how some services are available at such branches on a pre-order basis. I can also confirm that in some cases, the introduction of an Outreach service brought in services which had not been available at the post office it replaced. For example, across the UK some 300 Outreach outlets now offer motor vehicle licensing or bureau de chage facilities not previously available in that community.

I hope this additional information is helpful to the Committee.

Annex 1

SCOTTISH MOBILE ROUTES
Mobile Name Branch Name Hours
Coldstream mobileEccels mobile service

Greenlaw mobile service

Hutton mobile service

Norham mobile service

3

9

2

10

Cowdenbeath mobileAbernethy mobile service

Glenfarg mobile service

Kinnesswood mobile service

Muckhart mobile service

8

5

5

2

Dalbeattie mobileBalmaclellan mobile service

Colvend mobile service

Corsock mobile service

Lochfoot mobile service

Mossdale mobile service

New Abbey mobile service

5

5

2

4

2

9

Dalrymple mobileDunure mobile service

Kirkmichael 1 mobile service

Kirkmichael 2 mobile service

Minishant mobile service

Rankinston mobile service

3

2.5

2.5

3

8

Denholm mobileBonchester Bridge mobile service

Bowden mobile service

Clovenfords mobile service

Ettickbridge mobile service

Fountainhall mobile service

Heriot mobile service

Oxton mobile service

2

2

6

2

2

3

3

Kippen mobileBuchlyvie mobile service

Fintry Stop 1 mobile service

Fintry Stop 2 mobile service

Gargunnock mobile service

Thornhill mobile service

8

2

1

9

9

Turriff mobileCuminestown mobile service

Rothienorman mobile service

Udny Station mobile service

12

12

2

Wick mobileAuckengill mobile service

Canisbay mobile service

Keiss mobile service

Latheron mobile service

Mey mobile service

Mid Clyth mobile service

Reiss mobile service

Thrumster mobile service

2

2.5

3

4.5

2

2

2

2

Annex 2

PRODUCT AND SERVICES LIST
Mail AcceptanceManual Payments (transcash)
Standard Inland & Overseas maile-top up (swipe & voucher)
Recorded DeliveryGovernment Services
Special DeliveryCard Account
Mails PricingDWP Cheques (Green Giro)
Stamp salesDHSS NI
Post office labelsNRA Rod Licences
Collection of Mail over 2kgMotorist Services (if core has contract)
Parcel service International Priority Services Travel Services (on demand or pre-order)
Banking & Financial ServicesForeign Currency
Cash Deposits Travellers Cheques
Cash WithdrawlsTravel Insurance
Balance Enquiries (BOI, NB, FT)EH1C
Cheque DepositsTravel Money Card
Postal OrdersPhilatelic services
National Savings and InvestmentsFirst day covers
Post Office Financial ServicesSpecial Stamps
MoneygramPost Office Stationery & Stock items
Bill PaymentPre-paid envelopes and Phone cards
Automated Payment (Barcode & Magcard)

PRODUCTS

The above products are all done by hosted outreaches and by mobile outreaches in the same way of standard sub post offices (with the one exception being Moneygram in mobiles—where a trial is currently underway to if it can be added to the mobile product set). Certain products require pre-ordering as with standard sub post offices.

In the case of partner outreaches the above product set will be available with the exception of Moneygram, cheque deposits, manual payments and non-automated deposits/withdrawals. With partner outreaches there is also the potential to pre-order NS&I products, Post Office Financial Services, motorist services, travel services, rod licences with the core subpostmaster.

With Home service outreaches, the approach involves customers putting in a specific product order to the core subpostmaster.

20 December 2010


 
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