White Paper on Universal Credit - Work and Pensions Committee Contents


Written evidence submitted by Northern Ireland Welfare Reform Group

The Welfare Reform Group welcomes the opportunity to comment on the Work and Pensions Committee consultation on the White Paper Universal Credit, Welfare that Works.

ABOUT THE WELFARE REFORM GROUP

The Welfare Reform Group is an umbrella grouping of organisations that campaigns for positive changes to policy, service provision and legislation for those in receipt of social security while also providing advice and support to other advice giving organisations and disadvantaged persons in their capacity as individual members of the Group.

The Group supports an equality and human rights-based approach to the provision of social security which demonstrates an understanding of and focus on the needs and choices of all in receipt of benefits.

This response has been prepared by the following organisations:

Law Centre NI.

Gingerbread NI.

Women's Resource and Development Agency.

Save the Children.

Age NI.

Advice NI.

Council for the Homeless NI.

Disability Action.

Access to Benefits.

Northern Ireland Council for Voluntary Action.

1.0 INTRODUCTION

1.1 The Welfare Reform Group welcomes the Government's stated objective in the White Paper to simplify the benefits system and improve incentives to make work pay. Measures to improve incentives to work is also welcome, however, the lack of detail that informs these developments means we have no way of knowing whether the government's objectives will be achieved. The Group is concerned that Universal Credit will be unable to address the true cost of work because there is insufficient detail on how, for example, childcare costs, carers allowance, rate rebates (in Northern Ireland), passport benefits and mortgage interest will be integrated into Universal Credit.

1.2 The White Paper should be considered in tandem with the changes and cuts already announced in the June Budget and the Comprehensive Spending Review. The impact of the changes already announced cannot be separated from an analysis of the White Paper proposals. In particular, the White Paper talks of no one losing in cash terms at the point of change yet, many claimants will have been affected by proposals already announced by the time Universal Credit is introduced in October 2013. It is vital that the government produces clear and transparent information about how the new system will work in practice and ensure robust safeguards for people who will need support with this transition.

1.3 This evidence focuses on a number of issues particular to Northern Ireland and gives further detail of our thoughts on particular areas of policy proposals.

2.0 THE NORTHERN IRISH CONTEXT

2.1 Northern Ireland has particular circumstances with regards to social welfare and arrangements to move people into employment. The approach to social security, training and employment programmes is divided between two government departments: the Department for Social Development (DSD) is responsible for social security benefits whereas the Department for Employment and Learning is responsible for training and employment programmes. This is in contrast to Great Britain where both areas are handled through the Department for Work and Pensions. Furthermore, there are notable differences in the the scope for deductions from benefits and divergent arrangements for assessing student's entitlements to means tested benefits.

2.2 In addition, Housing Benefit arrangements in Northern Ireland differ significantly from those in Great Britain. There is no equivalent to Rent Officers; instead all arrangements are made by the Northern Ireland Housing Executive (NIHE). Local Housing Allowance is also administered differently in Northern Ireland, with the continuation of direct benefit payments to landlords in approximately 25% of cases.[182]

2.3 A recent report by the institute of Fiscal Studies found that, after London, Northern Ireland , will be the hardest hit by tax and benefit cuts announced and to be implemented between January 2011 and April 2014/15.[183] Northern Ireland will be particularly badly hit because of the high proportion of people relying on Disability Living Allowance and families who will see reduction in benefit.

3.0 WELFARE DEPENDENCY

3.1 The White Paper uses the phrase "welfare dependency", a term which echoes the sentiments of the social security debate of the 1980s. This phrase portrays claimants as a homogenous group, implying that claiming benefit is a conscious lifestyle choice for claimants. Large numbers of claimants are in receipt of benefit due to full time caring responsibilities, disability, chronic ill health, recent unemployment, age and an array of additional circumstances. The use of such language fails to recognise the various needs and complexities being met within the benefit system and negatively portrays claimants in a way that is neither helpful nor warranted.

4.0 CARERS

4.1 We note that the government is still considering whether changes to Carer's Allowance will be necessary to take account of the introduction of Universal Credit. It is important to recognise the pivotal role carers play in providing community care within society. The Northern Ireland Life and Times Survey 2006 findings suggest that informal care is increasingly being provided only and within the immediate family[184] and it is estimated that cares in Northern Ireland are missing out on £4 million in unclaimed benefits. It is vital, therefore, that the needs of carers, particularly informal carers, are taken into account when developing Universal Credit and that resources are directed to ensuring that carers are aware of the support and resources available to them.

5.0 BENEFIT LEVELS

5.1 The Welfare Reform Group is also concerned about the amount of benefit individuals will receive. The coalition government has yet to produce figures on how the Universal Credit will be calculated and we will continue to monitor this matter closely. We do note that the IFS report, in its initial assessment of charges announced in the June Budget, states that £1.2 billion in 2011-12 rising to £5.8 in 2014-15 would be saved by uprating benefits other than retirement pension and pension credit in line with the Consumer Price Index rather than Retail Price Index.

6.0 EARNINGS DISREGARD

6.1 The Welfare Reform Group supports the principle of earnings disregards that will ensure people are better off in paid employment. We support a taper which represents a lower level than the combined rate that many people on low incomes currently face. However, as Family Action has recently pointed out childcare and council tax arrangements in Universal Credit may actually mean work incentives will deteriorate rather than improve for many households under Universal Credit. We support Family Action's recommendation that an overall taper rate of 55% outlined in the Centre for Social Justice's report Dynamic Benefits may be a better starting point. We further welcome the more generous "earning disregard" for some families to include disabled people and couples with children. We would welcome further information as to the other groups to be included in this measure. We strongly recommend the inclusion of lone parent families within the group. We fail, however, to understand why the work incentives for most single people of working age should be made even less generous than the current niggardly provision.

6.2 At present the Office of First Minister and Deputy First Minister is discussing with other departments the potential of an Earnings Disregard pilot as a means of increasing employment rates and reducing child poverty levels. There is recognition that support including proper childcare, education and training is needed to make it feasible

7.0 CONDITIONALITY AND SANCTIONS

7.1 We are concerned that a significant feature of the new credit will be the application of conditionality. Individuals capable of work will be obliged to do so as a requirement of receiving benefit and those failing to do so will face financial sanctions. We seriously question the introduction of increased conditionality in a time of economic downturn and increasing unemployment. Due consideration should be given to the capacity of the employment market in this current economic climate. The Northern Ireland rate of unemployment from July to September 2010 was estimated at 7.0%, while Northern Ireland's working age employment remains well below the UK average and was the lowest of the 12 UK regions.[185] Furthermore, a Ulster Bank report has highlighted the growing divergence between the Northern Ireland and UK economy suggesting a longer time of recovery in Northern Ireland.[186] Current support needs are not being met for key groups, including people with disabilities and older people. Additional conditionality without targeted, effective support is not likely to lead to greater success for older or disabled jobseekers in gaining and sustaining employment.

7.2 This increased conditionality for many vulnerable people will result in the worrying loss of benefit either temporarily or more permanently. The financial sanctions outlined range from cessation of payment of benefit from one week to three years depending on the severity of the apparent breach. We do not support the introduction of these sanctions as such developments are shown to harm claimants' opportunity to enter employment. We instead support the introduction of adequate safeguards to encourage and support claimants rather than penalise claimants. For example recognition has to be given to the need for jobs to be available, also for those individuals who are further removed from the labour market, ie individuals who are long term unemployed, disabled individuals, specialised supports and training is required. Recent evidence from the Joseph Rowntree reveals that "equal access to programmes and services does not mean equal quality in those provision, nor does it necessarily lead to equality in outcomes" and "sanctioned claimants are less likely to enter sustainable employment or make longer term gains in employment".[187] Further evidence suggests that sanctions disproportionately impact on specific groups, particularly those with learning disabilities, mental health problems and literacy difficulties.[188] Northern Ireland has a particularly high proportion of people with mental health issues per head of population. It has been estimated that around a quarter more people suffer from mental health disorders in Northern Ireland than in England and Scotland.[189]

7.3 Moreover, a little noted part of the enhanced sanctions regime is that in some cases, even if a claimant engages with a particular programme after being sanctioned, he or she still has to serve the full term of the sanction, see for example the Mandatory Activity Programme. We fail to see how this will encourage re-engagement. We also believe such a proposal is wrong in principle. Where benefits are the only means of income for an individual or a family and are relied upon for the provision of food shelter and warmth any sanction in these circumstances would be detrimental to the physical and mental wellbeing of the individual as well as the rest of the family including children. Attention should also be given to the wider consequences of sanctions which may lead to or exacerbate other issues such as marital breakdown, drug or alcohol dependency and mental health problems. The suggestion of replacing hardship payments with loans is a further retrograde step.

8.0 REDUCING ERROR AND FRAUD

8.1 We welcome the concept of the move towards reducing error and fraud. A practical staring point would have been to separate these two concepts. The Welfare Reform Group is concerned, however, by the measure to introduce a £50 civil penalty for those who fail to report changes of personal circumstances. We deem this to be a punitive measure. This proposal fails to take account of inadvertent and innocent errors made by claimants and may adversely impact those with literacy, mental health and learning difficulties. We support a tailored approach to the claimant that recognises and respects an individual's capacity and provides personalised support.

8.2 We also have reservations about the proposal to increase the maximum rate at which fraud debts can be recovered through deduction from benefits by almost 25%. We would welcome clarification as to whether this will apply to the recovery of Official Error overpayments. There is a high risk of passing administrative errors of the new system onto the claimants. We recommend that there needs to be protection from debt recovery due to official error for the most vulnerable claimants.

9.0 OLDER PEOPLE

9.1 The most recent statistics have illustrated a growth in the level of pensioner poverty in Northern Ireland.[190] Approximately 23% of older people in Northern Ireland are living in poverty after housing costs (AHC) compared to 16% in the UK, and two-fifths of single pensioners and a fifth of pensioner couples have no income other than the state retirement and state benefits.[191] These proportions are more than double those of Great Britain.[192] In addition, it is estimated that up to 44% of those entitled to claim pension credit are not. Average weekly unclaimed benefit is estimated to amount in the range of £1.2 million to £2.3 million.[193] Research about the reasons for low uptake shows this is because of factors including, perceived ineligibility, the complexity of the benefit system, the claims process and lack of awareness. We would, therefore, welcome further clarification as to the relationship that will exist between Pension Credit and Universal Credit to include criteria for entitlement and the process of transition between the two benefits.

9.2 We are concerned by the technology based element of this benefit. We welcome the assurance that alternative access will be offered, however, we are concerned that face to face access channels will be undermined due to cost considerations. We wish to highlight that online and telephony may not be appropriate communication channels for many vulnerable clients due to age, a disability or mental health conditions, literacy or language difficulties. In addition, there is a presumption that there is a ready computer access for claimants, however, many individuals do not possess the necessary financial resources to access or maintain a computer.

9.3 We would welcome further information about alternative methods of access that will be available to vulnerable claimants. The Office of First Minster and Deputy First Minister has just published a draft Northern Ireland Child Poverty Strategy for consultation which outlines the key priorities of reducing worklessness and promoting long term outcomes through child based interventions designed to tackle the cyclical nature of child poverty.

10.0 CHILD POVERTY AND LONE PARENTS

10.1 More than a quarter of all families with dependent children in Northern Ireland are headed by a lone parent and research shows that they have the lowest standard of living of any household type.[194]

10.2 We note the government's projection that in Britain 350,000 children and 500,000 adults will be lifted directly out of poverty. We would welcome further clarification as to how Universal Credit will help to meet the targets identified in the Child Poverty Act 2010.

10.3 We have reservations that many of these proposals may counteract the goal of ending child poverty and the objectives of the Child Poverty Act, for example, the use of sanctions on lone parents and possible termination of passport benefits. Facilitating parents into good quality, well paid work and sustainable employment are important measures in meeting targets concerning child poverty. There are concerns about the potential impact on child poverty if lone parents are exposed to the risk of benefit sanctions. This presents real concerns that implementing Universal Credit in Northern Ireland will lead to a potential negative impact on family life and an adverse impact on women in particular who are the majority of lone parents, will be affected most by the lack of adequate childcare. To mitigate the potential impact to a degree, there should be increased investment in childcare provision in Northern Ireland as part of the wider UK welfare reform

10.4 Northern Ireland does not have sufficient childcare infrastructure in place to facilitate this envisaged large-scale move to work. Unlike in England and Wales, where the Child Care Act 2006 imposes a duty on local authorities to identify and meet childcare needs, Northern Ireland has no corresponding childcare legislation and there is no statutory obligation on local or public authorities to provide high quality and affordable childcare. Research into childcare provision has found the conditions here in Northern Ireland to be "woefully inadequate". The barrier this place on parents' ability to enter the workplace cannot be underestimated. We believe it is necessary to strike a balance between promoting employment and supporting family life. The Universal Credit will fail to get the targeted people into work if these barriers to the workplace are not effectively broken down.

11.0 IN WORK POVERTY

11.1 A new report by the Joseph Rowntree Foundation had highlighted that child poverty in working households must be given the same priority as out of work poverty. The "Monitoring Poverty and Social Exclusion 2010" report observed that while whilst the number of children living in poverty in workless families fell, the number in working households.[195] It is therefore important to recognize that work alone is not necessarily a direct route out of poverty.

11.2 The IPPR has also identified that "in work poverty is linked to family type and working pattern as well as ethnicity and place".[196] It is often women who take up low status and low quality jobs which exacerbates further the gender segregated labour markets. Women continue to be concentrated in the 5 "c"s -cleaning, caring, cashiering, clerical and catering and, moreover, 83% of all part time workers in Northern Ireland are women.[197] Therefore, it is important to understand that entry into work and participation in the labour market is not equal and that inequalities exist, particularly, in relation to the gender pay gap and in work poverty.

12.0 HOUSING BENEFIT

12.1 Housing Benefit forms a large proportion of UK welfare expenditure. This reflects not only those living in social housing but growing numbers of low-income tenants living in the private rented sector. This sector is a rapidly increasing form of tenure in Northern Ireland due to the reduction of social housing stock through "Right to Buy" legislation and the failure to meet new build targets. This failure is a direct consequence of a policy shift away from providing housing capital subsidy and therefore low social rents to increased individual housing cost subsidy.

12.2 The White Paper commitment to improving work incentives and remove major impediments to entering work is particularly welcome, however, the immediate and long term changes to housing benefit are likely to erode work incentives.

12.3 Further clarification is needed as to the SMI and HB amounts that will be made available under Universal Credit particularly in light of the cap on household benefit payments announced in the Spending Review. We believe that will have an adverse impact on larger families with children and may lead to cases of rent arrears and homelessness.

12.4 Direct payment of the housing benefit component to individuals may not be appropriate in Northern Ireland and requires further investigation before practical implementation. Local Housing Allowance introduced a new way of calculating Housing Benefit in Northern Ireland for the majority of tenants in the private rented sector. The overall experience of LHA has generally been positive, particularly in light of the Northern Ireland Executive's decision not to introduce direct payments to tenants. This decision has avoided some of the problems being experienced in Great Britain.

12.5 We agree that there are many policy and operational issues to work through in respect of housing. We look forward the publication of further information on this matter in due course.

13.0 PASSPORT BENEFITS

13.1 The Welfare Reform Group is deeply concerned by the possible withdrawal of access to a range of passported benefits which provide important assistance to individuals and families alike. We would welcome clarification as to entitlement based on an income or earnings threshold. We further welcome clarification as to whether the effect of the withdrawal of passport benefits will be shielded by the principle that no one shall be worse off under Universal Credit. We would also welcome further information about the way in which passport benefits will be administered outside of Universal Credit for example in relation to Pension Credit.

14.0 CONCLUSION

14.1 The Welfare Reform Group welcomes the opportunity to respond to the Work and Pension Committee White Paper consultation. We trust that you will find our comments helpful. If there is any further way in which we could contribute to this process we would welcome the opportunity to do so.

December 2010



182   Email statistic from Northern Ireland Housing Executive. Copy held on record at Law Centre (NI), Policy Unit. Received 30/07/09 Back

183   James Browne., IFS Briefing Note 114 The Impact of Tax and Benefit Reform to be introduced between 2010-11 and 2013-14 in Northern Ireland pg 4 Back

184   Evason, E., 2007 Who Cares Now? Changes in Informal Caring 1994 and 2009, ARK Research Update NO. 51 www.ark.ac.uk Back

185   Department of Trade and Investment NI Monthly Labour Market Report November 2010 Back

186   Ulster Bank, Business Activity Report July 2010 Back

187   Julia Griggs., Welfare sanctions may work in the short term, but at what cost? Joseph Rowntree Report  Back

188   Social Security Advisory Committee - Sanctions in the benefit system.  Evidence review of IS, JSA and IB Sanctions (2006) Back

189   McWhirter, L. (2002) Health and Social Care in Northern Ireland: A Statistical Profile. DHSSPSNI Back

190   DSD (2010) Households Below Average Income Report 2008-09 Belfast DSD Back

191   Ibid  Back

192   Joseph Rowntree Poverty Site: www.poverty.org.uk using Household Below Average Income Survey data averaged from 2003-04-2005-06  Back

193   A2B (2009) A2B Benefit Take -Up Initiative Mid Term Evaluation Report. PEER Consulting & Economic Research Evaluation. Back

194   Simmonds, D and Bivand, P (2008), Can Work Eliminate Child Poverty?, York: Joseph Rowntree, cited by ARK Welfare to Work Policy Brief June 2010 Back

195   Anushree Parekh, Tom MacInnes and Peter Kenway., Monitoring Poverty and Social Inclusion . Joseph Rowntree Report December 2010 Back

196   IPPR 'In work poverty in the recession' Briefing Note, Glenn Gottfried and Kayte Lawton September 2010 Back

197   Evidence received by Women's Resource and Development Agency  Back


 
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