19 Jan 2011 : Column 983
On 12 December National Express East Anglia introduced a new timetable, which saw 68 additional carriages brought into service, providing more than 4,000 additional seats for passengers during peak times. In addition, I can confirm that my officials are in discussion with National Express East Anglia to determine whether some Cambridge services can be speeded up from December 2011.
My right hon. Friend expressed his concerns about the relative speed of services. The change in times is largely due to the fact that the trains are stopping at more stations to meet the increasing demand from passengers at different locations. That is part of the reason for the change in journey times that he highlighted.
My right hon. Friend also set out his grave concerns about the poor performance of National Express East Anglia rolling stock during the sub-zero temperatures in November and December. Unfortunately, he is correct that the type of rolling stock operated on the West Anglia route has problems during the kind of severe weather that we experienced before Christmas. I am afraid that that has also been apparent with other train operators who use the same kind of vehicles.
Problems include snow ingress into traction motors and freezing door mechanisms. In some instances, the Kilfrost used to treat platforms affected door runners, stopping doors from closing. Those problems were compounded by issues with Network Rail’s infrastructure, including freezing points and icicles forming under bridges and interfering with overhead lines.
My officials met National Express East Anglia to discuss what actions they had taken to mitigate the effects of the extreme weather. Those include applying antifreeze to doors and deploying additional staff at stations along the route to try to deal with problems as they arise. Modifications to the traction motors are being investigated, and other mitigating actions are being urgently considered by the train operators in preparation for any recurrence of severe weather. Throughout the crisis, officials were in constant touch with the rail industry. The Secretary of State and I were in contact with the senior management of Network Rail and of a number of different train operators. Although disruption is inevitable with extreme weather conditions, we need to ensure that transport operators work as hard as they can to secure the best service deliverable in the circumstances.
In December, the Secretary of State asked David Quarmby to conduct an urgent audit of transport operators’ performance in England and their compliance with the recommendations that he made earlier in the year on winter resilience. The audit emphasised the importance of improving the information given to passengers in the event of disruption, and concluded that the rail industry is rather over-dependent on electronic provision of information. The Department for Transport expects transport operators to act on David Quarmby’s report.
As demand on the West Anglia route increases, changes will need to be made to the way in which services are delivered. Our response will depend on the extent of demand growth and, of course, on affordability. When competition is under way for the long Anglia franchise, starting in 2013, we will run a consultation to hear from
19 Jan 2011 : Column 984
local stakeholders what their priorities are for the rail network. I do not propose pre-empting that competition, but my right hon. Friend the Member for Saffron Walden urges bidders to consider putting forward proposals for new rolling stock on the line. Bidders may well want to make such proposals. I am sure that they will be interested in hearing from my right hon. Friend and other MPs what local people’s priorities are for the much needed improvements to the railways. Bidders for the longer franchise will also need to evaluate likely growth and passenger demand over the coming years.
We believe that our new approach to rail franchising, which my right hon. Friend mentioned, with longer and less prescriptive franchises, will incentivise train operators to invest in improved services, and better stations and rolling stock, as he suggests they should. We will require bidders to take into account stakeholder aspirations in the improvements that they propose making to passenger services under the Greater Anglia franchise. We will need to be confident that those competing for the franchise have fully understood which improvements matter most to the communities served by the line. We also want them to generate ideas on how to deliver those improvements in an affordable way.
My right hon. Friend hinted at the range of upgrades to the Anglia network that have been discussed. He felt that there was a need for additional tracks to deal with the overcrowding problem and to improve services. Network Rail’s route utilisation strategy recommended that the number of tracks on the route between Tottenham Hale and Broxbourne be increased from two to four, which is what my right hon. Friend called for. However, there may be alternatives that address the issues that the project is designed to solve, such as passing places on the line. As my right hon. Friend pointed out, there are mini and maxi options. The relative cost of all the options would have to be carefully assessed. As he acknowledged, no funding has yet been committed for delivering Anglia route utilisation projects beyond 2014, but our goal is to improve services for passengers, and that may well include infrastructure works in the next railway control period. I am sure that he will agree that decisions will have to be based on affordability, given the crisis in the public finances that we inherited from our predecessors.
A key goal in letting the Anglia franchise that commences in 2013 is to generate ideas for improving services, and to listen to the representations of people such as my right hon. Friend, who know well the concerns of their commuting constituents. The coalition’s franchise reforms, announced today in a written ministerial statement, are designed to ensure that the rail industry performs more efficiently and invests more in the kind of improvements highlighted by my right hon. Friend this evening.
We believe that our predecessors tried to exert too much control from Whitehall through lengthy and detailed specifications and complex management regimes. On too many issues they attempted to second-guess the professionals whose job it is to run train services. A significant downside of this command-and-control approach is that it provides the private sector with only limited incentives to invest in the facilities and improvements that passengers want. It also leaves the private sector with little scope to deploy innovation and enterprise in responding to passenger concerns.
19 Jan 2011 : Column 985
That is why we have proposed a new approach, which chimes in with much of the appeal that my right hon. Friend made this evening. We will set demanding outcomes for the rail industry to achieve, but we will give the industry more flexibility and freedom in deciding how best to deliver those outcomes for passengers. We intend to reduce the involvement of the Government in the way services are configured, while continuing to mandate the provision of core levels of service.
I firmly believe that I can assure my hon. Friend the Member for Harlow (Robert Halfon) that longer franchises will provide a stronger incentive for private sector investment in rolling stock, in stations and even potentially in broader infrastructure improvements. They will also make it easier for operators to invest in the long-term
19 Jan 2011 : Column 986
relationships that are so crucial for delivering reliable services and a successful railway—relationships with the work force, Network Rail, local authorities and, of course, passengers. As well as forming part of our strategy for reforming the franchise system, strengthening these pivotal relationships will be part of the valuable work being done under the auspices of the McNulty review to reduce the cost of running the railways for the benefit of both groups that fund them, taxpayers and fare payers.