Pub Companies - Business, Innovation and Skills Committee Contents


Supplementary written evidence submitted by the British Beer and Pub Association

INTRODUCTION

1.  The BBPA is grateful for the opportunity, given by the Chairman of the Select Committee, to respond further to some of the questions and challenges arising from the oral hearings and to amplify its evidence where relevant. We are also mindful of a number of statements arising from the oral evidence given by the IPC and in the written evidence submitted by them and their constituent bodies that we would like to address.

2.  We received a very clear instruction from the Clerk to the Committee that the report should not exceed 2,000 words and that should we not comply our evidence might be disregarded or edited. In producing a concise response to the particular questions raised in the Committee briefing, we were unable to elaborate in our written evidence.

3.  We were surprised to see however, that the IPC submission was considerably longer at over 10,000 words, and does not appear to have been disregarded or edited. We would have welcomed the opportunity to provide a more comprehensive report to the Committee than the word limit allowed.

ACCREDITATION OF COMPANY CODES

4.  The signatories to the Framework Code (BBPA, BII and FLVA) set a challenging timetable for the achievement of accreditation of Company Codes set against an increasingly difficult economic background, amongst other challenges for the industry.

5.  The BBPA submitted two reports dated 19 July (attached at Annex 1) and 4 October, Annex 2)[30] outlining the progress that had been made against the timetable. We re-iterate the apology Brigid Simmonds gave to the Committee if the reasons for the slippage were not clear.

These were namely:-

6.  The setting up and iterative processes involved in the accreditation process were more difficult than originally envisaged, leading to delay for some of those companies who were early into the process. For example, with regard to your specific enquiry relating to Admiral Taverns, we can confirm that their Code was submitted in May 2010 but did not receive accreditation until November 2010.

7.  BII took their own legal advice about the legal status of Codes and this delayed the accreditation of some already submitted Codes.

8.  Challenges experienced by the smaller pub owning companies in translating the Framework Code into customs and practices that had been embedded over a long period of time.

9.  The BBPA and BIBAS have worked hard to meet the timetable and reduce delays but inevitably there were difficulties that had to be overcome. The accreditation process took, on average, a period of three months. The BBPA produced guidance to the preparation of the Codes and prepared a specimen "Tenanted Company Code of Practice" designed particularly to assist the smaller companies. In addition BBPA staff and BII personnel have been involved in providing help and guidance in the preparation and implementation of the Codes.

10.  In addition to the two progress reports, the BBPA Chief Executive wrote to the Chairman of the BIS Select Committee on 24 August 2010 to request a meeting but did not receive a reply. She also met the Minister, Ed Davey, in February this year and wrote to him twice following up their discussions. Copies of the presentation[31] given to him and this correspondence are also enclosed for further information. (Annex 2)

CODE IMPLEMENTATION

11.  The IPC throughout their evidence claim that the Codes have not been "fully implemented and complied with", going on to say that the Codes "could have been effective, but without full implementation and effective compliance, then no."

12.  There is no basis for these comments since those companies that have completed the accreditation process (and only three small companies have yet to complete) have implemented their codes in full and the record on compliance is very good as evidenced by the small number of minor breaches that have been reported. Of the 25 minor breaches, seven were adjudicated as not constituting a breach at all. During the course of the evidence sessions, these complaints were referred to as "serious" complaints, which is not an accurate description. None of the breaches reported to and investigated by the BII were classified as "serious breaches", which are defined as being "where there is material impact for the tenant".[32]

13.  We would take this opportunity to comment specifically on Pre-Entry Awareness Training (PEAT). The CGA survey asked whether new entrants were required to take PEAT before taking on the lease/tenancy. The IPC evidence mistakenly reports that 98% said NO to this question, when they said YES. It is absolutely clear that Pre-Entry Training is to be taken before agreements are signed and the CGA survey confirms that this is the case. PEAT is an important component in the Code's objective to improve transparency and understanding.

14.  The waiver to be applied by companies in appropriate circumstances was agreed and circulated to all BBPA members and copied to the Committee dated 4th October. While the CGA survey does not indicate that new entrants were aware that the waiver had been applied, our members report that the waiver is only applied in the proscribed circumstances. The survey does indicate that this process is not as formal as we would like and the BBPA will investigate further on procedures that could be put in place to make it clearer that the waiver had been applied.

15.  There is, therefore, no evidence to support the suggestion that any of our members' accredited Codes have not been implemented. Without full implementation a Code will lose its accreditation, this has not occurred.

CODE COMPLIANCE

CGA Strategy Survey of Tenants/Lessees

16.  We would take this opportunity to comment and provide additional clarification on the finding so as follows:

17.  The tenant/lessee survey was jointing commissioned with the IPC from CGA to provide an independent assessment of the availability, recognition and implementation of the Company Codes of Practice, with both existing tenants/lessees and new entrants.

18.  The report from CGA clearly shows that there is good awareness of the Code and we would refer you to their summery key finding attached to this report. (Annex 4)[33]

19.  A survey of this nature can only provide a snapshot of the opinions and perceptions of the respondents but on any basis of surveys of similar type the survey indicates a high degree of awareness of Company Codes. The fact that the survey indicated that 95% of new entrants had a positive relationship with their Business Development Managers, while 92% of existing tenants/lessees had a good or satisfactory relationship with their Company, does not reflect the complaints made by the IPC in this regard.

20.  The survey has helped us to identify key priorities for the future (listed in our evidence).

21.  The ALMR have questioned the timing of the survey. It was our intention to complete the survey earlier in the year so as to provide the opportunity for a follow up later in the year. Unfortunately this did not prove possible primarily as a result of the delay on the part of IPC in confirming their agreement to the questions so that the survey could be sanctioned in sufficient time.

22.  The results of the survey were presented to the BBPA, FLVA, BII and members of the IPC at an event held in the Sanctuary Hotel on 18 May where members of the press were present. An invitation was sent also to members of the Select Committee and other MPs. This was an open event and none of the parties involved were privy to the results of the survey until they were presented by CGA at that event.

23.  The IPC suggests that the BBPA received the presentation several days ahead of the IPC. This is not the case. The results of the survey had been made public and the BBPA received the data from CGA following the presentation. It was open to IPC to do the same or to arrange alternative transmission with CGA. IPC had open access to CGA at all times in this process and it is not correct to accuse the BBPA of commenting unilaterally in the press, when the press themselves had attended the event and reported on it. All other parties had equal opportunity to comment on the event and the results presented.

STATUS OF THE CODES AND STATUTORY CODE

24.  The BBPA has received legal advice (previously sent to committee and enclosed Annex 5)[34] that the Codes of Practice are enforceable and the Courts will take due regard to the existence and obligations entered into through the Codes when considering a dispute. Therefore, all tenants and lessees, whether they are new entrants or came into the industry prior to the introduction of the Industry Framework Code, are protected by their company's particular Code of Practice and are able to rely on it in a court of law. In this respect given that all the Company Codes acknowledge the status of the RICS guidance and that they will have due regard to it, tenants will be able to rely on that in the event of a dispute. A sample of the references made to RICS Guidance in Company Codes are attached. (Annex 3)

25.  The Code has been in operation for nearly a year for most of the large companies and, as yet, no cases have yet been brought. In our view, this reflects well on the Code.

26.  We recognise that the Code does not go as far as the IPC would wish and we have explained the reasons for that in previous submissions to the Committee. Nevertheless, it does not follow that the Code is ineffective in terms of what it does cover, nor that it is unenforceable.

27.  The Association does not believe it would be helpful to translate this initiative into a Statutory Code of Practice for two reasons:

(i)  A statutory code would need to be approved by Parliament but would not impose legal obligations itself. To that extent making it statutory would be likely to diminish its status rather than enhance it, since much of what the Framework Code addresses is not itself governed by statute, whereas currently the Industry Framework Code and the resulting Company Codes act in the same way as an Approved Code of Practice (ACoP), which can also be relied upon on Court in the event that the defendant has acted outside the terms of the ACoP.

(ii)  At the moment we have the flexibility to respond to experience gained through the Code or changes in the market and make changes to it quickly. This flexibility would be lost if the code was made statutory and subject to Parliamentary procedures in order to change it.

28.  As the Chairman recognised during the oral evidence sessions, there will undoubtedly be additional costs associated with making the Code statutory which would place further burdens on companies, tenants and lessees which would not be helpful at a time when the industry is striving for economic recovery. The Industry Framework Code of Practice is driving change in the pub sector, and we believe that it is important to allow the industry to continue to build on the good start that has been made.

APPOINTMENT OF AN INDEPENDENT ADJUDICATOR

29.  In response to the suggestion that an Independent Adjudicator could be appointed to oversee the Codes and provide mediation, the BBPA would take this opportunity to emphasise again that there would need to be clear and demonstrable justification for this given the very low level of complaints to the BII to date. As we have stated above, there is no evidence of serious or widespread non-compliance with Codes to warrant such a move, and it would place a considerable cost burden on the industry.

30.  The independence and integrity of the BII has been brought into question in the course of the Committee's inquiry. The BII is a professional body which represents many thousands of licensees many of whom are tenants and lessees who are directly affected by the pub company tenant/lessee relationship. As such the BII are in a good position to reflect these interests in its role as the accreditation body and in the resolution of complaints. In addition the body that has been set up to oversee these functions (BIIBAS) also has representation from members of the IPC as well as pub companies.

31.  The strength of the current structure is the involvement of a number of experienced pub professionals, a strength that would be lost were it to be overseen by an outside body or person. We note that the BII are looking to formalize their processes in the future and we remain committed to ensuring that self-regulation works. Where there are allegations of improper behaviour, then we want to see them addressed. The existence of such a system does not imply that there are lots of complaints and the BII's report shows that this not so. If a mediation facility elicits more complaints then surely that is not to detriment of the process but to its credit.

32.  The Committee, correctly in our view, reflected on the possible and probable costs that would be involved in either a Statutory Code or the appointment of an independent adjudicator. Both of these would deflect companies from the path that they have set themselves in the progress that is being made through the Codes. The costs of such systems would inevitably fall upon the tenants/lessees themselves were the system to evolve into a more litigious approach which would lose the support of those involved.

33.  The escalation from self-regulation and mediation would inevitably lead to further legal processes which the Select Committee recognised could result in great deal more cost to the individual tenant/lessee and create a much more litigious climate that would prove of little benefit to either party.

OFT REPORT

34.  The IPC evidence asserts that "the OFT 2009-10 Report on the sector found clear evidence that this was resulting in clear consumer detriment".

35.  This is a complete contradiction to the OFT findings published in its final decision following an appeal from CAMRA which said:

"Having considered the issues raised in the super-complaint and parties' responses to the OFT consultation, the OFT has not found evidence of competition problems that are having a significant impact on consumers."

36.  The report goes on to say:

"… we have found that consumers are benefiting from a significant degree of competition and choice between pubs, we do not consider that issues relating to the negotiation process between pub companies and lessees can generally be expected to result in consumer detriment" (our underline)

37.  The OFT consequently found against the super-complaint and did not refer the complaint to the Competition Commission, as it was free to do.

BENCHMARKING

38.  The BBPA has collected data from its members which reflects a range of business types and the costs associated with them. The data has now been collated and we are arranging a meeting with ALMR to share this with them with a view to making it freely available to any prospective or existing tenant or lessee. The data has been collected for the year 2010 and is, therefore, in step with ALMR data collected over the same period. The data will be published on the BBPA website and made freely available to all prospective entrants to the trade.

39.  The oral evidence given by IPC explained that the ALMR benchmarking data is collected from individual and multiple lessees. The BBPA data is based on individual tenants/lessees across a wide range to businesses. Much of the data should be comparable, with the ALMR data differing in one major aspect. The ALMR data includes managers' salaries which results in a higher cost base overall. Apart from the inclusion of manager salary/earnings, which is specific to a multiple retail operation as opposed to a single tenant/lessee, we believe the two surveys should be complementary.

40.  Early indications are that, excluding managers' salaries, the cost base ranges from 32%-39% of turnover. Enterprise Inns' quoted figure of 35% falls within this range. This compares to the ALMR figure which is at the higher end at nearly 39% when managers' salaries are excluded. This is not surprising given the nature of the multiple tenancies on which the ALMR figures are largely based.

FREE OF TIE OPTIONS

41.  We would take this opportunity to emphasise that the Industry Framework Code of Practice does not preclude companies from offering free of tie options. Many of our members already offer a variety of agreements, for example:

—  9 of our largest members offer free of tie agreements on beer.

—  5 of these offer to all their tenants and 4 offer to new tenants only.

—  75% of new tenants are aware of Free of Tie Options.

42.  Options currently cover about one third of the pubs owned by BBPA members, ie approximately 8,000 pubs. Ultimately, it is for companies and prospective tenants/lessees to make commercial decisions and assess the balance of risk. Some of the larger companies are offering what might be defined as "genuinely free of tie offers", while others are offering free of tie pricing. The tie is an important ingredient in the mix of pubs here in the UK, and it provides a low cost of entry and support for people who want to run their own businesses.

Annex 1

IMPLEMENTATION OF THE PUB INDUSTRY FRAMEWORK CODE OF PRACTICE
19 JULY 2010

INQUIRY INTO PUB COMPANIES—2009-10

1.  Company Codes and BIIBAS accreditation

Following publication of the Framework Code (the basis of which was an Agreement signed between BBPA, FLVA and BII), the BBPA prepared guidance to assist companies prepare their Codes (attached).

All major pub companies have now either had their Codes of Practice accredited by BIIBAS (Punch and Enterprise), or are actively engaged in the process of accreditation which is expected before the end of July (Admiral, Mitchells and Butlers, SNPC, Greene King and Marstons). These companies represent more than 20,000, pubs or 90% of the leased and tenanted pub sector. All other BBPA members who own more than 150 leased or tenanted pubs are in the process of having their Codes accredited, representing 99% of BBPA members owning tied pubs. (These companies are described in the attached timetable as Phase I).

The previous BIS Committee recognised that smaller companies may need more time to complete the accreditation process (these companies are referred to as Phase 2). BBPA also prepared a specimen tenanted company code of practice to assist smaller companies prepare their codes. We expect such companies to complete and implement their codes by the end of the year but this does not preclude them from completing earlier if they are in a position to do so. For example, George Bateman & Son fall into this second category but was the first company to receive accreditation for its code of practice.

2.  Code Analysis

In addition to compliance with the new Framework Code many companies have introduced new agreements and initiatives offering further choice for prospective pub tenants/lessees and also for existing tenants on rent review. New initiatives and lease options are now being offered which include free of tie guest beers and free of tie leases. A more detailed breakdown of individual company offers will be prepared and made available once the current round of accreditation is completed. This is expected in early/mid August.

We believe that the Framework Code will continue to ensure far greater transparency and openness between pub companies and lessees and ensure that new entrants to the trade are far better prepared and advised than ever before.

3.  Pre-entry Training

BBPA has worked with the BII to develop the BII Pre-Entry Awareness Training (PEAT). This training course is now available on-line through the BII and is referred to on the BBPA website.

4.  Training /Professional Advice Waiver

The Framework Code recognises that there are, in limited circumstances, good reasons for a waiver to be applied of the requirement to either complete the training or take professional advice. Guidance to members about the circumstances under which the waiver might be applied has been prepared and is currently being tested and considered.

In respect of the training requirement BBPA members have shown great enthusiasm for this course and indications are that many companies will encourage all applicants to take the training despite their previous experience levels. Some companies have also indicated they may consider refunding the cost of the course to individuals who ultimately sign an agreement with them as a result.

It is intended that the use of the waiver should be monitored by a CGA survey in conjunction with the BII's own records regarding the number of candidates taking the course.

5.  Information for Prospective Tenants/lessees on choosing pub company

BBPA has placed on its website detailed information for prospective tenants and lessees highlighting the importance of selecting a pub company partner with BIIBAS accreditation (Copy attached). A list of BBPA members is provided together with links to the company website.

http://www.beerandpub.com/industryArticle.aspx?articleId=222.

In addition the PEAT qualification emphasises the importance of choosing an accredited pub company, the benefits and obligations incurred in the various routes to market and the skills required to be successful.

6.  Pub Independent Rent Review Scheme

All BBPA members with tenanted and leased pubs have subscribed to the Pub Industry Independent Rent Review Scheme. The scheme was established in September 2009 and is operating very successfully with many disputes being settled by negotiation without the need for further action by PIRRS. We will obtain a separate annual report on PIRRS activities for the benefit of Committee members.

7.  Industry Relations

Meetings and discussions have taken place between the signatories to the Industry Agreement and those representing tenants/lessees, namely the organisations represented under the umbrella of the IPC. Areas being explored jointly include:

(a)  Licensee Satisfaction Survey:

     In association with BII, FLVA and IPC, the BBPA intends to undertake a survey of new and existing tenants/lessees to evaluate the effectiveness of the new Code. This survey will be undertaken by CGA and will cover both new entrants to the trade and existing tenants and lessees. The surveys will be carried out over the next 12 months at appropriate intervals.

(b)  Industry Benchmarking

     BBPA has held talks with IPC about the ALMR benchmarking scheme and is seeking to explore how this can be made more relevant for the trade and also how individual licensees can be encouraged to take part.

     As a starting point BBPA is collecting data available from tenants of member companies which will be used to develop a range of costings for the tenanted trade which may complement the ALMR survey. This may also be useful for smaller companies when preparing shadow P&L's.

8.  BDM Relationships

Further progress has been made in developing a more professional career path for BDM's and BRM's and the BII will be in a position to supply further information about this.

9.  Flow monitoring equipment

BBPA understands that discussions have been taking place between trading standards and Brulines with regard to the integrity of the system. Our members are committed to the provision of a protocol for the operation of flow monitoring equipment which is an obligation incurred under the industry Code. This will ensure tenants/lessees are fully aware of the procedures to be followed and the penalties for buying out.

BBPA has issued clear direction to its members that charges for any confirmed breach of the tie should not be taken by direct debit without prior agreement from the tenant/lessee.

10.  RICS Guidance

The Framework Code requires pub companies to abide by RICS guidance. The development of guidance for surveyors has been pursued over the last six to eight months by a RICS Technical Working Group with representation from a range of interested parties, including tenant/lessee groups. We are disappointed that this is not yet available but understand from RICS that this is partly due to the process which will be completed later this year.

11.  AWP Machine Tie

Individual companies have reviewed their position and practices in relation to gaming machines. A range of options are offered by a number of companies and the subject is dealt with by the PEAT training qualification, where it is made clear that individuals should not sign up to any agreement if there are parts they do not wish to accept.

The Framework Code does require that companies must remove machine income from the divisible balance to ensure revenue from machines is shared on a more equitable basis and that this division is transparent.

20 July 2010

Annex 2

LETTER TO ED DAVEY MP, PARLIAMENTARY UNDER SECRETARY OF STATE, FROM BRIGID SIMMONDS OBE, CHAIRMAN,,BRITISH BEER & PUB ASSOCIATION

BBPA AND THE TIE

Thank you for seeing me last Wednesday. I thought it was a very useful discussion which I would like to continue and perhaps at our next meeting I can bring both my chairman and a few senior executives of the pub companies concerned.

As a follow up to our meeting, I am writing to confirm additional information which the BBPA will provide as soon as possible.

Brulines: It is our understanding that information data sharing between companies and their tenants is common practice. I have already had an informal discussion with two major pub companies who assure me that they share data with tenants. In the case of one of them, this information is also available to tenants on their web site.

Free of Tie: Looking back to the Select Committee Report, their recommendation was that over a period of time offering lessees the option of being tied or being free of the tie was the way forward. They did not however, propose that this should be in the industry code. Just before the last General Election we received a letter from The Rt. Hon John Healey MP proposing that the Industry code of Practice should be amended to offer tenants a tie/non tie option and a guest beer. There was no consultation with the BBPA on this response and despite requests John Healey did not meet with anyone in the industry to discuss this further. Had he done so we would have explained why we cannot make changes to the Framework Code because of the position of our Family Brewers whose business model is based on the security of vertical integration. In essence if the tie was broken, many British breweries and pubs would close.

With this explanation in mind however, and as discussed in my presentation, the major pub companies and regional brewers have moved to provide a range of free of tie options with flexible agreements.

You have asked for more details on how many companies have made this offer; the details of the agreements and the take-up rates by lessees. We will provide this information as soon as we can.

Guest Beers: the Select Committee did not in its last report make any recommendations on guest beer provision, but again this was covered by the letter from John Healey. I gave you a similar response to that of Free of Tie that we are unable to make changes to the Framework Code because of the effect on Family Brewers who rely on the sale of their beer to their tenants. I will however come back to you with details of how many companies are offering free of tie guest beer provisions and how these work in practice.

Pre-entry Training: You asked me who paid for pre-entry training. I understand that the cost is £22 and is paid by those interested in running a leased or tenanted pub directly to the British Institute of Innkeeping.

You will be interested in the outcome of the licensee survey which I mentioned to you, and which I am pleased to say that the IPC has now agreed to conduct jointly with us. We will be happy to share the outcomes of the survey with you when completed, which we expect to be in the early part of May.

We will keep you fully briefed on what we are doing to respond to the criticism of the Select Committee and the continuing campaign by Fair Pint and others about the Tie. I explained that at a time when we are still closing 30 pubs a week that there have been more closures of pubs which are freehold, than pubs owned by a pub company or family brewers. The figures for closures in 2009 are as follows:

On the Localism Bill, anything you could do in your capacity as a Minister supporting business to convince DCLG that pubs should be allowed to change hands between companies and only if they are to close should there be an option for the community to buy them, would be hugely helpful. There is a real danger that this Bill will affect the pub values and will lead to more closures as a result rather, than successful community projects. As we discussed pubs are very much part of the Big Society. Every day, pubs are offering crèches, free WiFi, places for weddings and funerals and a centre for the community to meet. We also offer on average 10 jobs in every pub and recent research from Oxford Economics confirms that 980,000 people across the UK depend on beer and pubs for employment.

We discussed post offices and "Post Office Essential". Whilst I would be delighted to arrange a meeting between the Post Office and my members, I suggested that you meet with John Longden who runs Pub is the Hub.

Thank you for a useful discussion which I hope we can continue.

21 February 2011

Annex 2a

LETTER TO ED DAVEY MP, PARLIAMENTARY UNDER SECRETARY OF STATE, BRIGID SIMMONDS OBE, CHIEF EXECUTIVE

Following our meeting to discuss the developments within the pub industry in relation to the introduction of the industry framework Code of Practice, we are responding to the questions subsequently raised by your office.

This response is by way of a preliminary response. A more detailed questionnaire which is being circulated to all of our members will form a more complete and comprehensive report, that will be compiled over the next two months.

From the information that we have received we are able to provide the following responses to the questions as below:

What are the costs involved for each company in implementing the Codes of Practice?

Implementing costs for BBPA members as a whole are estimated at approaching £1.5 million, ranging from over £450,000 for the largest companies to £20,000 for the smaller family brewer companies owning around 200 tenanted pubs.

Costs are estimated at around £100 per pub for the smaller companies falling to around £50-£70 per pub for the larger companies as a result of economies of scale. There is a further cost associated with each new let, in the provision of the Code and the promotion of it, estimated at around £100 each.

In regard to the Free of Tie and Guest Beer options, the Minister would like to know exactly what your members are offering, particularly the larger companies, and the take up rates for these offerings. The Minister would like clarity on whether these options apply solely to new entrants

The answer to this enquiry is not so easy to quantify across the whole industry given the wide variety of terms offered by companies. In general terms it is apparent that the smaller companies that brew beer will have tied agreement with all their tenants for beer and very often for all other drinks as well. Within this broad category of "family brewers" there are some companies offering a free of tie option on bottled beers, spirits and minerals to certain of its tenants where their location means they are in direct competition with local supermarkets selling alcohol more cheaply. In the same category, and again on a restricted basis, free of tie beer from micro-brewers might be offered. While the family brewers will often supply "guest beers", that is beers not brewed by themselves, they are not normally supplied at free of tie pricing. As I explained at our meeting the whole business model for family brewers depends on the tie to their brewery.

The picture is more mixed amongst the larger brewing and pub owing companies in the variety of options that are offered to new and existing tenants and lessees. Free of Tie options are available in a limited number of businesses and take up has been low, although one larger company currently has 70 Free of Tie leases, while a similarly sized company has only received one existing tenant wishing to change the agreement to go Free of Tie. Free of Tie pricing has been more popular, presumably because it does not remove the support of the Pub Company which will apply to Free of Tie agreements. Even here though take up so far has been relatively low (35 out of a possible 1,600 being reported by one company). New buying agreements have been put in place by a major pub company which offers Free of Tie Pricing and a "buy one get one free" offer. In addition special arrangements are in place in that company that makes Free of Tie cask ale available from brewers benefiting from Progressive Beer Duty. While generally the new agreements are available to both new and existing tenants and lessees, this last example is only available to new entrants and existing licensees at the point of rent renewal agreements.

A recent trial offering Free of Tie tenancies, through marketing agents, has not proved very successful with only around half those offered finding operators willing to operate on that basis. The company believes that the lack of business support that accompanies the Free of Tie option to be a major factor in the disappointing take up and subsequent success of those that have been taken up.

In regard to rent levels, the Minister would like to see evidence of how rents have fallen, and would like clarity on whether these figures apply only for new entrants to the industry?

The question of rents achieved cannot be divorced from the decline in "wet rent" occurring as the direct result of falling beer sales, which is more difficult to estimate. Companies are reporting a decline in rents over the last two years. One of the larger companies reports falls of 6%, 9% and 7% through 2009-10, and the first quarter of 2011. This is matched by a 4% fall in the rent achieved by another large company. The smaller companies are reporting small falls and in some cases increases in 2009-10, though these have now fallen into decreases of around 5% in 2010-11. Those same companies report a further discounting worth around £5.6 million to tenants and lessees of one company holding nearly 2,000 pubs while a similar sized company increased discounts by 8.4% in 2010 equivalent to an additional £24/barrel. Special offers are being offered on cask ales by one large pub company with competitive prices for micro brewers' beers, and which also offers free of tie purchasing of SIBA supplied beers which are within a 30 mile radius of the pub. There is an emerging pattern of different deals being made available across a wide variety of business models, offering free of tie pricing, discounts, free of tie from other products such as wines, spirits and soft drinks. One company that operates nearly 1,500 pubs has no tie for wines or spirits.

In regard to business support, how much are your members investing in this, and in what areas?

Member companies offer a broad range of supportive activity, some of which they regard as entirely within their normal business practises and part of a straightforward commercial deal for rent. Some of this support is quantifiable particularly in relation to rent concessions/discounts which have been considerable for some businesses and are also referred to in our response to Question 3 above.

In terms of more general business support, estimates range from just over £1,000 per pub to over £3,000. A medium sized company costs its support at £1,500 per pub and includes such activity as providing professional advice, samples, training, equipment and signage, tenants magazine and associated offers and free glassware. Other companies include marketing support, free stock, agreements to take advantage of purchasing power with suppliers to the trade and promoting diversity within the pub environment and subsidised training courses. Other benefits include interest free loans, rating and licensing advice, competitive life assurance through the owning company and beer quality advice and wine development.

At an average cost of £2,000 per pub, such support is estimated at £43 million/year. A recent report from the Independent Family Brewers put the benefits of support to tenants in their first year of trading at £8,000. While this obviously falls back to nearer the industry average after that first year, the cost and the benefit of that support to new entrants to the trade should not be underestimated.

The Minister would like assurances that the Brulines system is being used transparently by your members.

Not all member companies have flow monitoring equipment installed in their estate though most, with the exception of the smaller companies, do use Brulines to monitor and manage beer flows. Where they are used companies make the information available on request and most make the data available to tenants and lessees through websites and through Business Development Managers. All companies whose codes are based on the Framework Code accredited by the BII are obliged to produce a protocol which details how the data collected is to be used and the procedures to be followed where a breach of the tie, as indicated by that data, is suspected. A company with over 2,000 pubs reports that buying outside the tie gave rise to a cost of £2 million in 2010. £1,300 was recovered, but nearly £700,000 was lost following agreement by the tenant and lessee of a new approach for the future.

In addition to the questionnaire that we are circulating to our members for further and more detailed information a survey has been commissioned by ourselves and the IPC which will look to see how new entrants and existing tenants and lessees perceive the Code of Practice and how companies are putting their Company Codes into effect. This is expected to be published in mid-May and will inform our report referred to earlier.

As you will see this is a complicated business model. I think you would find it useful to meet again with me, accompanied with a few of our senior chief executives of pub companies and family brewers to discuss this further.

I look forward to hearing from you.

6 April 2011

Annex 3

RICS—WORDING IN CODES

1.  ENTERPRISE

When you have completed your own business plan, we will provide you with our assessment of the Fair Maintainable Trade (FMT) and retailer profit for the pub, using our estimates of the performance of the business that might be achieved by a reasonably efficient operator (Pub Business Assessment). Our assessment is provided for illustrative purposes only to demonstrate how we have arrived at our opinion of the rent that is appropriate for the pub. It is not under any circumstances a guarantee of potential profit.

We use the widely recognised, industry standard, valuation methods and follow the guidance published by the Royal Institution of Chartered Surveyors (RICS), including any updates or amendments as may be published from time to time.

We will disclose any benchmark information that we have used to arrive at our assessment of the appropriate level of costs in our appraisal of Fair Maintainable Trade and resulting retailer profit.

2.  EVERARDS

The guidelines for rent assessment are established by an independent body (Royal Institution of Chartered Surveyors - RICS) and applied to all tenancies. The independent body will keep its rent assessment guidelines under review and, amongst other matters, any resulting legislative changes and court rulings.

Any resultant changes arising from such developments of the guidelines will be adopted and applied to all tenancies on review as and when they are published. In the event of a dispute, referral to arbitration, independent expert valuer, as the tenancy agreement may provide, Everards will abide by the RICS guidance.

3.  MARSTON'S

We believe that every pub should have a fair market rent. When we set your initial rent, we want to charge a rent which is in line with current industry practice and represents the open-market value of your pub. The rent will be constructed using the Royal Institution of Chartered Surveyors valuation guidelines taking into account any legislative changes.

4.  PUNCH

We will use recognised open-market valuation methods established by the Royal Institution of Chartered Surveyors (RICS) to calculate rent. As a matter of course, we will implement any changes made by RICS to their guidance.

5.  ADMIRAL

Rents are assessed in accordance with the guidelines established by the Royal Institution of Chartered Surveyors (RICS). Any changes to the guidelines arising from a review by the RICS or new legislation will be adopted by Admiral for the purpose of future rent assessments.


30   Ev Not published. Back

31   Ev not published. Back

32   BII Evidence to the BIS Select Committee, June 2011. Back

33   Ev not published. Back

34   Ev not published. Back


 
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Prepared 20 September 2011