Government reform of Higher Education - Business, Innovation and Skills Committee Contents


Written evidence submitted by the National Union of Students (NUS)

INTRODUCTION AND SUMMARY

1.  The National Union of Students (NUS) is a voluntary membership organisation which makes a real difference to the lives of students and its member students' unions. We are a confederation of 600 students' unions, amounting to more than 95% of all higher and further education unions in the UK. Through our member students' unions, we represent the interests of more than seven million students.  NUS welcomes the opportunity to provide evidence to the Business, Innovation and Skills Select Committee.

THE CONCLUSIONS OF THE BROWNE REPORT AND THE CONTENT OF THE GOVERNMENT'S PROPOSED WHITE PAPER ON HIGHER EDUCATION (INCLUDING THE GOVERNMENT'S PROPOSALS FOR WIDENING PARTICIPATION AND ACCESS)

Core Funding Issues

2.  In our view, the conclusions of the Browne Report were, in the main, totally the wrong approach to the future of higher education funding and regulation. The review commissioned very little original research and was hastily conducted. No evidence was presented so suggest that in the context of higher education courses and institutions, competition improves quality. No evidence was presented to suggest that where strongly market-based systems operate in higher education, price and quality are linked. No evidence was presented to suggest that the quality of provision has improved since top-up fees were introduced in 2006. In short, the Browne Report failed to establish the case necessary to commend the enormous changes that it proposed.

3.  The government's response has been to substantially endorse the general thrust of the Browne Report. It has already partly put that endorsement into practice by recommending to Parliament a very large increase in the basic and higher fee caps, more than quadrupling the first, and almost tripling the second. This will mean that students starting higher education in 2012 will make far higher contributions, as graduates. This will offset a reduction in the direct funding of university teaching activity, by the government, of around 80% (and up to 100% in some institutions); this loss of funding will be concentrated on the arts, humanities and social sciences.

4.  Much debate has been focused on whether the government's undergraduate scheme is "progressive" or "regressive", including some controversy in the media. The NUS assessment has been clear and consistent throughout. The undergraduate loan repayment structure is progressive because, of those who borrow loans, the estimated repayments of the lowest decile of earners are low (an estimated average of £5,000), rising up the range so those with the highest earnings pay the most back (an estimated average of £30,000 in the top decile). However, we contend that the system as a whole is regressive because: a) those with the highest earnings have their overall contributions limited, and will therefore pay a much smaller proportion of all their lifetime earnings than people in the middle of the range, and b) the variable fee system is intended to distribute money into institutions with a high representation of people from affluent backgrounds, and away from institutions with a high representation of people from poorer backgrounds. When making a judgement on whether the system is progressive or regressive, we should look at the system as a whole.

5.  Browne recommended the extension of fee loan coverage to part-time students. Equitable treatment of part-time students was something we had sought for some time, and we strongly welcome it. The government's response to make loans available to people studying at a pace of "one quarter" of the nominal full-time pace of a course (rather than "one third" pace, as proposed by Browne) was a very good decision and will enable many more thousands of people to participate in higher education on a part-time basis.

6.  The shift in approach to part-time funding is dramatic, and may allow some institutions to adopt a strategy of specialising in part-time provision; this would be highly desirable, as it would make people's study options far more flexible in the future.

7.  The good work done on part-time support has not so far been true of postgraduates. Browne studiously ignored the postgraduate funding question, saying simply that "it works well". It was naïve, however, to imagine that such a radically changed undergraduate funding model would not have an impact on the postgraduate fee landscape. There are growing fears that with undergraduate prices and demand for postgraduate study both rising, institutions will wish to increase their postgraduate fees to keep pace with their undergraduate prices. This could cause a rapidly developing fair access to postgraduate study, as many people would find themselves priced out of the market without the kind of loan support available to undergraduates.

8.  We welcome the government's recent announcement that Sir Adrian Smith will look again at the issue of postgraduate finance, and we will work with BIS on that process. We hope that the solution may involve the extension of some kind of loan support to postgraduates, possibly with limitations in place to make the policy affordable.

PARTICIPATION AND MOBILITY

9.  We have not been enthusiastic in the past about the approach taken by the Office for Fair Access (OFFA), which in our view has been insufficiently proactive and reluctant to use its powers to give guidance to the sector. We think the new expectations, focusing on outcomes and progress against targets (set by institutions themselves) is right and always should have been the approach. It is also right for government and OFFA to endorse, though not compel, the use of contextual data in making admissions decisions, which has been and important and rather brave step beyond the policy of the previous government. However, OFFA is under pressure to stretch its powers in the quest to achieve a differentiated pricing landscape: this should be resisted and OFFA must remain focused on its access remit and not become a price manipulator. We are concerned that with a new story in the press every week about more another institutions' fee levels emerging, the landscape will quickly become confusing for students and we welcome OFFA's decision to publish all new access agreements in a "gathered field" this July.

10.  The planned National Scholarship Programme (NSP) has been very poorly thought through. Firstly, because the allocation of NSP awards will be based on institutional size, institutions with high numbers of students from disadvantaged backgrounds will be able to support a much smaller percentage of those students compared to institutions with an under-representation of poorer students; this is unfair and counter-intuitive. Secondly, applicants will not know at the point of application whether or not they have been awarded a scholarship, which means that it will have little if any impact on applicants' behaviour (in fact, the scheme may have a higher "deadweight" cost than the abolished Education Maintenance Allowance). Finally, the scheme will only support people for one year and it will not be permitted to offer students "cash in hand" of more than £1000, to ensure an emphasis on fee waivers, motivated by a desire to keep down the size of the student loan book, even though the amounts involved are quite marginal. It is a very bad policy indeed.

11.  In a dynamic higher education market, students should be mobile between institutions, and not confined to just one choice. Higher education institutions (HEIs) should therefore be required to accept direct application by existing HE students into the first or second year for all undergraduate programmes. Providers would maintain their independent control of admissions decisions, and they would have the sole power to decide whether applicants are suitably qualified and should or should not be offered a place. This scheme would enhance student power by allowing them to move if they are dissatisfied after the first year of study. The system would also enable people who do very well in the first year on a programme with a low entry tariff to seek admission to an provider or programme with a higher entry tariff, breaking down the cliff-face culture of the A-level route and giving people a second chance to obtain entry to a more selective programme. UCAS should be asked to devise a central portal to administer this new mobility scheme, making things easier and more transparent for students.

12.  The way that people participate in higher education must become more flexible in the future to meet the needs of an ever more rapidly changing workforce and economy. More people will need to have advanced education, but it is unaffordable and inappropriate for this to be provided in the traditional university model. Many HEIs agree with this, and are already pursuing flexible and innovative types and modes of provision, but the white paper should set out how this could develop and how the government will support it. We welcome, for example, ministers' support for greater use of franchising and programmes taught in local providers but examined in major universities.

13.  Too much provision in the sector is designed to be full-time, with part-time pathways added only as an afterthought, and support services are too orientated to full-time students; this should be investigated. There should be more provision of two years' duration, though we are concerned about "compressed" degrees offering poor quality and poor value: instead, funding should be restored to stimulate the further growth of Foundation degrees and the potential value of "Associate" degrees should be considered (many other HE systems benefit from a strong tradition of two-year Associate degrees as a terminal or staging qualification).

Sector Regulation and Accountability

14.  Browne recommended the merger of higher education sector bodies to form a single "Higher Education Council". We do not agree with this approach because it would leave too many potential conflicts of interest inside a single body, and we hope the government does not pursue it in the white paper. We recommend that the Office of the Independent Adjudicator should remain essentially as it is, and that the Quality Assurance Agency (QAA) be reconstituted along similar lines - that is, an independent corporate body with statutory functions assigned to it. Both should report directly to Parliament, through an appropriate committee. OFFA should either be kept independent but given a proper board and more resources to take over participation and access activities from HEFCE, or it should be merged with HEFCE. Either approach could deliver a more coherent approach to access and participation that is much needed for the future.

15.  Improving the provision of information for prospective students has been a central feature of both the Browne report and the government's approach, which we welcome. Core information programmes like the National Student Survey (NSS) and Unistats are crucial and should continue. We are working with partners in the sector to develop a Key Information Set, which will offer a common, comparable digest of information for every programme offered by universities. This is very important work that is going well. We hope that institutions will go further by providing provisional timetables and/or learning schedules much further in advance, ideally at the application point, as this would be of great help to many students who have busy working and family lives. We would like to see more accurate data on employment rates and earnings made available, possibly by deriving data from student loans company records. The government should give seed funding for voluntary and private sector providers of information to develop new services.

16.  We are working with colleagues in the higher education sector to develop an improved structure for managing quality and standards of provision. In our view, this should involve changes to the remit and constitution of the QAA so that student interests are at the centre of its work and student representatives are more involved in its governance. The institutional review process could become more risk-based and flexible. New technology should be used to speed up student feedback about their courses and improve responsiveness. To improve the complaints regime, we recommend that the judgements of the OIA should become binding and enforceable, and that institutions should have to deal with complaints internally within a strict time limit (sixty days, for example) before students can take complaints directly to the OIA. Both the QAA and OIA should be funded via a single account derived from a small percentage of all student fees, instead of by subscription as at present.

17.  New guidance on the preparation, design and use of Student Charters has been developed by a joint NUS and Universities UK (UUK) working group. This guidance sets out the foundations for the development of good charters over the next two years. In the future, these Charters should have a more important and central role, becoming the principal statement of each provider's quality improvement aims in a given year. Charters should be negotiated between student representatives and the governing body of each organisation, and reviewed annually, to keep them "alive" within the organisation.

18.  We are concerned about the extent of hidden and additional costs and charges that students face. Every HEI should be required to set out a full schedule of charges that it makes upon students and an estimate of the additional costs they are likely to face, at the programme level. Clear and comprehensive regulations should be issued to HEIs on what charges additional to the main fee are permissible and impermissible. For example, it may specify that increases to accommodation costs be held to a certain level, or that bench fees in science subjects be blocked. Failure to comply with these regulations could then give rise to successful complaints by students.

19.  An effective student voice will become even more important as the new higher education landscape develops. This means students' unions will need to be more effective and more accountable. In the recent past, the government has supported quality improvement in students' unions themselves by providing supplementary funding for the Students' Union Evaluation Initiative (SUEI), and HEFCE has also funded research into the relationship between SUs and HEIs. We are currently developing an improved model for taking this work forward. We would like to see the funding of students' unions and the effectiveness of the strategic relationship between students' unions and institutions become matters for scrutiny by the quality agency. We are also pressing for inclusion of data on students' unions to be included in the Key Information Sets and possibly for an additional question on students' unions in the National Student Survey.

The Role and Future of State Funding in Higher Education

20.  Under government proposals, the state will continue to fund higher education, but to a lesser extent and in a very different model. We expect the core HEFCE teaching grant to reduce from circa £5 billion per annum to circa £2 billion per annum by 2015. In place of that lost funding, institutions will be allowed to charge fees up to the amounts prescribed by law (or without limit in the case of unregulated fees). The costs of regulated fees will be met with loans from the state, on slightly worse terms than at present. Even so, the cost of financing those loans will rise significantly: DEL attributed to loans will rise from circa £1.4 billion to circa £3 billion. In annual resource terms, some £3 billion is saved, but around £1.5 billion is added to the loan inefficiency bill. This is before the "capital" costs of making the loans are even considered. The facts are that under the government's proposals, the state makes barely any savings, but graduates pay up to three times more: something is out of joint here.

21.  This is a system based on debts: the debt our graduates owe to the government, and the debt the government owes to the markets as a result of making those loans (ie their part in the national debt). It is quite true that the debts owed by graduates are not in the same category as commercial debts: the income-contingent system provides an essential safety net, reduces the cost of monthly repayments, and makes those payments predictable. The retention of this protective framework (put in place in 2006) is to be welcomed. The salient point though is that the system proposed is not more cost-effective or more sustainable in the long term than a system based on maximising core public funding delivered through HEFCE. It seems clear that the real reason for adopting a system based almost wholly on loaned vouchers was to ensure money is distributed according to institutional brand and prestige rather than quality, in a "pseudo market".

22.  This approach has now backfired. There is growing clarity that many more institutions than expected will charge above £7,500pa (the figure the government has estimated as the average fee level) than expected. This will cause the cost of loan finance to increase dramatically and become unaffordable. Threats to further reduce HEFCE funding to compensate will do no good - institutions that might be expected to charge lower fees are not those institutions standing to lose from such a penalty. Threats to introduce new fee limits where "drop out rates" are high, or student satisfaction indicators are low would cause chaos, probably be open to legal challenge, and in any case confound the whole idea of a market based on student choice and free movement between providers. Ministers opted for a system based on market rationalism, and now appear surprised and nonplussed that Vice-Chancellors are seeking to maximise their utility in that market, acting in accordance with its rules. It is very hard to predict that the government's policy will be successful, even within its own terms.

23.  We do not, of course, support the government's approach. We would recommend restoring the majority of the HEFCE teaching grant (accepting the need to make efficiency savings and use resources more effectively), and revisiting the entire question of graduate contributions to pursue a non-market, non-loan based system such as a form of graduate tax. In the longer term, following the hoped-for return to economic growth, contributions from graduates and funding from the state should steadily rise in parallel, ensuring that their overall value is broadly equal. This would achieve increased funding for our higher education sector, while reflecting the first two-thirds of the "Dearing Compact" of balanced contributions between the state, individuals, and employers. This approach would be more stable, more sustainable, and far more equitable than the government's policy.

11 March 2011


 
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Prepared 10 November 2011