Regeneration - Communities and Local Government Committee Contents


Written evidence submitted by Balsall Heath Forum

LESSONS FROM PRESENT AND PAST PROJECTS

—  Government has known for 40 years that there is something the matter with life in many urban neighbourhoods.

—  A whole series of initiatives have been taken to redress this problem - ICP, Urban Aid, SRB 1-8, NRF, WNF, NDC's etc. How much money have they spent? Very many billions. How many neighbourhoods have been renewed? Very few.

—  Why?

—  Because they were time limited and renewal takes time.

—  Because they were top-down and failed to gain real local engagement.

—  Because they came on top of existing mainstream budgets and failed to change the way they were spent.

Therefore, if future, time and effort must be spent on building the confidence and capacity of Active Citizens, then enabling them as customers to significantly influence the way existing mainstream budgets are spent—see attached Neighbourhood Budgeting.

—  Look carefully at projects like ours and Castle Vale which have succeeded. One key lesson is that the problem we face is less material poverty but social poverty and the powerlessness of the customer. HMG has been addressing the wrong problem and wasted both time and money.

WHAT SHOULD HMG DO TO ATTRACT MONEY?

Not a lot. It really does need to address the way existing money is spent in top-down monopolistic ways. You must ask: "How can it be that we do not know what is spent in each neighbourhood where people live and with which they identify." Plus, "why does the customer have no influence over that spend?" No wonder services are poor.

It's not new money we need, but to spend existing money differently and more cost-effectively.

Doing that will take real leadership and direction. Getting existing money out of Council and into the hands of the organised customer will take prescription as well as persuasion.

HOW TO ACCESS SUCCESS IN FUTURE?

—  By whether more residents say:

—  They can make a difference.

—  They trust each other and the Council.

—  By whether the vote goes up because people believe they can influence the system.

Attached - Neighbourhood Budgeting

March 2011

NEIGHBOURHOOD BUDGETING

BACKGROUND

For 100 years residents have been taxed and paid their Council charges. But, they have never seen their money again until it came back to them in the form of top-down and uniform one-size-fits-all services which are delivered over vast administrative areas. The only influence which residents have had over their money and the provision of services which they pay for has been via a vote once every one or five years.

Yet, Representative Democracy has increasingly been seen by residents to be distant and ineffective. As few as 15% of eligible residents now vote in some areas. So, services have become more and more remote and inadequate to the needs of particular residents in the neighbourhoods where they live, with which they identify and where they raise their children.

Thus, in Balsall Heath and a limited number of other neighbourhoods residents have:

—  Taken matters into their own hands and built the Big Society from the Bottom-up. This has dramatically improved their quality of life. But, while it has cost a little extra money, that cost has come from jumble sales and other unreliable sources. It has not come from the far larger sums paid by residents as taxes.

—  But, these far larger sums and the services they fund have been beneficially affected by what residents have done. For, in building a more caring community residents have prevented problems from arising and, thus, have reduced the need for many expensive services. They have saved large sums of money. How much? Where is it? Why don't we know?

The more residents themselves helped to improve their area, prevent the need for some services and provide others in place of inadequate top-down ones, the more they have begun to ask these key questions:

—  On the High Street where we shop we can influence the quality of the product on offer via the purchasing power of our purse. Why can't we do the same in the Back Street where we live?

—  Indeed, why don't we know what the local budget or neighbourhood purse is and, as it's our money, why can't we use it to commission the services which we want not the ones the provider thinks we want?

—  Why can't services be tailor-made and joined up to suit the specific needs of our area?

—  More, while we'll go on holding our jumble-sales and using volunteers, can we retain a small portion of the taxes we pay to sustain our preventative and representational work?

—  That is, we've changed, we've become more responsible. Can our statutory partners now also change and partner us properly?

THE FUTURE

While residents wish to further refine their work in building a Participatory Democracy, they have already been recognised by both Government and Opposition as being a model of the Big Society which is able to show others the way forward. They say it has been a crucial influence upon their policies and they want to know how to replicate it all over the country.

However, Statutory Partners and Representative Democracy lag behind. Astonishingly, we still don't know what the neighbourhoods budget is. If Balsall Heath was a private business or a voluntary agency but had no budget and nobody responsible for spending it, it would be declared to be "incompetent and not fit for purpose." In effect, this is the situation which the Public Sector is in. So, it's is clearly urgent to remedy it and give Representative Democracy a brand new image.

Therefore, could we agree by the end of, say April (two months) that each partner and the NSP will have completed these six tasks:

—  Agreed what the neighbourhood budget is.

—  Agreed what part of it and which services have to be retained and delivered centrally.

—  Agreed which part (and services) can be devolved to the neighbourhood via local managers.

—  Agreed which part could be pooled into a neighbourhood pot for general use.

—  Agreed which of the preventative functions of the Forum save them money and which, thus, qualify for an "invest to save" Service Level Agreement with the residents Forum?

—  Plus, can we agree just how much money is saved via preventative practices?

If we can ask, answer and act on these questions, then the following should result:

—  Residents will be pleased and further empowered.

—  They will also be sustainably funded.

—  The quality of local life will be improved.

—  Problems will be prevented from arising and money will be saved.

—  The Budgets for Balsall Heath will not only be known but used more cost-effectively.. Residents will commission the services which they want.

—  In place of cuts and "less for less" we can have savings and "more for less" and a replicable way of sustaining renewal and the Big Society.

—  Participatory and Representative Democracy will form a new and productive partnership. The vote will go up.

REMARKABLE RESULTS

We are only part of the way there. The full effects of Neighbourhood Budgeting and customer empowerment have yet to be felt. But, Be-Birmingham's own survey already shows that:

—  More people trust each other, the police and council than anywhere else in Birmingham. The vote has already risen.

—  Make people feel pride in their area and feel they can make a difference to it than anywhere else.

—  House prices have risen faster than in any other part of Birmingham.

Just imagine how much more we could achieve if the suggestions made in this paper were bought to fruition.

A GUIDING PRINCIPLE

The old Chinese saying underpins all of the above. It asks: "How do you feed a hungry person?" If you provide them with a fish you fed them for a day. But, you make them dependent on you to provide them with another one tomorrow. But, if you teach them how to fish you feed them for life. Plus, you make them independent and proud. You free us to do other things. And it's more cost effective.

A PROPOSAL

It is proposed that we now proceed with some speed to answer the above questions and to create a neighbourhood and pooled budget and form SLA's with the Forum. In order to help partners to proceed the Forum has asked the Chamberlain Forum to work alongside them with a view to meeting the end of April deadline. Colleagues will recall that the Chamberlain Forum have just produced a valuable report for the three RSL's. It can and will now do the same with each of the partners and produce a shared outcome.

If we fail to make this progress not only will we be missing a major opportunity to take the Balsall Heath Vanguard forward, create a replicable model and help government, the residents Forum will become unsustainable, could end and Balsall Heath will slide backwards into its bad old ways and days. So, we can't afford to fail. We must succeed.



 
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Prepared 3 November 2011