Annual accountability hearing with the Nursing and Midwifery Council - Health Committee Contents


1 Introduction

1. The nursing and midwifery professions are amongst the oldest established and the longest regulated professions in the UK.[2] Regulation of these professions has taken many different forms and has been undertaken by several different organisations over the last one hundred or so years. The current regulator, the Nursing and Midwifery Council (NMC) has been fully operational since April 2002 and is the statutory regulator for the 660,000[3] nurses and midwives in the UK, the Channel Islands and the Isle of Man.

2. The aims of the NMC are to set standards of education, training, conduct and performance for nurses and midwives, to ensure that these standards are maintained and that the health and wellbeing of the public is safeguarded. It discharges these functions by maintaining a register of nurses and midwives, setting standards for education and practice, and giving guidance and advice to the professions.[4]

3. The legislative basis for regulation of the professions is set out in the Nursing and Midwifery Order of 2001[5] and subsequent amendments.[6] The NMC has requested Department of Health support for further amendments to the legislation that governs its operation. The Committee broadly supports this request, as improvement to the performance of the NMC in some key areas is hampered by its current legal framework. The Government must prioritise this work if it wishes to see further improvement in the performance of the NMC.

4. Both the NMC and its predecessor organisation the United Kingdom Centre Council for Nursing, Midwifery and Health Visiting (UKCC) have from time to time encountered significant operational difficulties. In the 1990s the UKCC got into financial difficulties and had built up significant levels of debt which were then taken on by the NMC on its establishment.[7] Since then a financial recovery plan has been put in place. This entailed efficiency savings, reducing costs and raising the three-yearly registration fee to £129 from August 2004. In 2007 the three-yearly fee was raised to £228 (now paid in annual instalments of £76). The annual report and accounts for the year ending March 2011 indicate that the NMC's financial recovery plan has been achieved and that it now has adequate free reserves.[8] The Committee welcomes the improved financial performance of the NMC in recent years, but is concerned about the affordability of the registration fee for many lower paid registrants. We would urge the NMC to avoid further fee rises and to consider fee reductions for new entrants to the register.

5. From time to time since its foundation, various allegations have been made about the performance of the NMC and the conduct of its Council. In 2008, the then Minister of State for Health Services, Ben Bradshaw MP, commissioned the Council for Healthcare Regulatory Excellence (CHRE), the regulator of health professions regulators, to undertake a special review into the conduct of the NMC. The report found that there were:

[…] serious weaknesses in the NMC's governance and culture, in the conduct of its Council, in its ability to protect the interests of the public through the operation of fitness to practise processes and in its ability to retain the confidence of key stakeholders.[9]

6. The report highlighted a poor level of service to complainants (sometimes insensitive or misleading information was being given to them) significant delays in communication with complainants, poor quality correspondence and long delays in fitness to practise hearings.[10] The report also found evidence of inappropriate conduct of the Council and a lack of confidence in the NMC from its stakeholders.[11]

7. The Government accepted the findings of the report and subsequently the Council membership has been entirely replaced and the number of members reduced. There are now seven lay and seven professional members, all of whom are now appointed, and the Council has adopted an appraisal system for all its members.[12]

8. The CHRE undertakes an annual review of the NMC and other regulators. Its 2010-11 report considers the progress that the NMC has made since the publication of the special review in 2008 and finds that some "significant improvements" have been made. The report goes on to say:

However, we remained concerned about the number and nature of the improvements that the NMC still had to make, particularly around its customer care and, its management of serious cases and the timeliness of its case progression.[…] Due to the importance of these areas that are still in need of considerable improvement, we agreed with the NMC that we would work alongside it over the coming months to ensure that improvements continued to be made.[13]

The CHRE go on to say that:

We can see that it [the NMC] is taking the necessary steps to address the areas of concern in our progress review […] We support the NMCs intentions and recognise that the NMC is committed to improving its performance.[14]

9. The NMC is now leaving behind its previous organisational and financial instability, and is improving in many areas of its work. There remains however a significant amount of work to be done in order for it to be an effective regulator that has public protection as its principal concern.

10. Although, therefore, the Committee recognises that the NMC is developing a higher level of operational competence, it remains concerned that the leadership function of the NMC remains underdeveloped, particularly in the areas of fitness to practise, revalidation, education and training and proactive regulation. The Committee hopes that the NMC will embrace more ambitious objectives for professional leadership, some of which are described in this report.


2   Sixth Report from the Health Committee, Session 1998-99, Adverse Clinical Incidents, HC 549-I, ACI 189 Back

3   Ev 16 Back

4   Nursing and Midwifery Council, Annual report and accounts for the year ending 31 March 2011, HC 335, July 2011 Back

5   Nursing and Midwifery Order 2001 (2001/235)  Back

6   Amended by, for example, the Nursing and Midwifery (Amendment) Order 2008 (2008/1485) Back

7   Ev 16 Back

8   Nursing and Midwifery Council, Annual report and accounts for the year ending 31 March 2011, HC 335, July 2011 Back

9   The Council for Healthcare Regulatory Excellence, Special report to the Minister of State for Health on the Nursing and Midwifery Council, 11 June 2008 Back

10   Ibid.  Back

11   Ibid. Back

12   Nursing and Midwifery Council, Annual report and accounts for the year 2009-10, February 2010 Back

13   The Council for Healthcare Regulatory Excellence, Performance review report 2010-11, HC 1084-II, June 2011 Back

14   Ibid.  Back


 
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© Parliamentary copyright 2011
Prepared 26 July 2011