Working Effectively in Fragile and Conflict-Affected States: DRC and Rwanda - International Development Committee Contents


Written evidence from Merlin

1.  Merlin is pleased to submit this response to the International Development Select Committee's inquiry on working effectively in fragile states.

2.  Merlin is the only UK specialist agency, which responds worldwide with vital healthcare and medical relief for vulnerable people caught up in natural disasters, conflict and disease and health system collapse. Merlin's aim is to ensure that vulnerable people who are excluded from exercising their right to health have equitable access to appropriate and effective healthcare.

3.  Key Points highlighted by this submission:

—  I.  Merlin welcomes the prioritisation of health and humanitarian need in addition to other critical areas in DRC as set out in the recent Bilateral Aid Review (DFID, 2011). We look forward to the forthcoming DRC country strategy—translating those commitments into action.

—  II.  There is no single "one size fits all" mechanism to deliver aid in fragile states. Aid mechanisms should seek to deliver: longer term predictable aid, be flexible enough to adequately support the relief to recovery transition, have strong administrative structures, be able to ensure financial probity and be based on accurate assessed need.

—  III.  Investment in and support to national institutions to deliver services is critical. For the health system this means meeting essential health needs and supporting the capacity of the state to deliver on its responsibilities. A strong effective health system is critical to a country's resilience.

—  IV.  Merlin welcomes DFID's focus on governance and security; strengthening security in DRC is an essential element to improving health outcomes in the longer term, particularly in eastern provinces.

—  V.  Merlin is developing guidance for health NGOs on engagement in fragile states.

KEY DEVELOPMENT PRIORITIES IN CONFLICT AND FRAGILE STATES

4.  Merlin welcomes and strongly supports DFID's commitment to the Democratic Republic of Congo as set out in the department's Bilateral Aid Review (DFID, 2011). In that review, DFID announced six priority areas for engagement in DRC: Health; water and sanitation; humanitarian needs; governance and security; poverty, hunger and vulnerability; wealth creation; and, education. From Merlin's perspective the coalition government's prioritisation of fragile states is critical to progress against and achievement of the health-related MDGs. The reality is that, despite significant and sustained global political and financial investment in health generally over the past decade, in countries like DRC health indicators are worsening.

5.  Merlin has worked in DRC since 1997 and during that time has witnessed successive humanitarian crises in the conflict-affected eastern provinces and despite pockets of improved access to health care and an improvement in the indicator for maternal health, there has been a decline in the overall national health situation for the Congolese people. In 1997 the mortality rate for under-five year-olds was 185 (per 1,000 live births); by 2010 this had increased to 199. Average life expectancy has fallen over the same period from 52.2 years to 48 and DRC has slipped down the Human Development Index from 142 to 168 (out of 169 countries).

THE MOST EFFECTIVE MECHANISMS FOR DELIVERING AID

6.  Merlin supports the Humanitarian Emergency Response Review's (Ashdown, 2011) finding that from a funding perspective, the humanitarian system is not serving the needs of affected people as well as it might. Merlin's experience is that there is no "one size fits all" funding mechanism that meets the needs of all conflict affected and fragile states, but factors that contribute to an appropriate funding environment:

(a)  Funding that supports a longer-term vision and is predictable

—  (i)  In conflict affected or fragile states where chronic crises occur over years, or even decades, six and 12 month humanitarian funding cycles are frequently inadequate. Health outcomes will not be improved through short term intervention alone; there is need for longer term planning and investment.

—  (ii)  In Maniema Province, DRC DFID has provided humanitarian funding to Merlin to support Kindu Hospital since 2002. However, until 2009 this project was funded through successive 12 month tranches requiring a viable exit strategy. In Kindu this means that a valuable period each year has been spent planning for a potential withdrawal of healthcare provision and leading to interruptions to normal activities such as staff training and the rehabilitation of the maternity and surgical wards (Merlin, 2007). Predictable and timely disbursements would mitigate disruptions such as these and longer-term planning would offer better value for money for donors than short term successive projects.

(b)  Funding that is flexible, needs based and adequately supports the transition from relief to recovery

—  (i)  In DRC Merlin's programmes cover a range of geographical areas with very different levels of development status. Maniema province for example has shown greater levels of stability than North Kivu in the east allowing a shift to development programming which is crucial for supporting lasting peace. North Kivu in contrast remains highly unstable with continuing humanitarian needs of Internally Displaced Populations (IDPs).

(c)  Effective administration and financial probity are critical

—  (i)  DFID currently disburses humanitarian aid to DRC through the pooled fund (PF) mechanism (the Common Humanitarian Fund). The PF applies to projects included under the Humanitarian Action Plan (HAP) which outlines the annual strategic and operational plan for the UN and partners' humanitarian assistance in the DRC. However successive administrative challenges, poor working financial practices and delays in clearing funds has led Merlin to reluctantly withdraw from the process and we no longer apply for money from the PF in Maniema province. If the PF is to be an effective mechanism in DRC it is essential that its performance and internal processes are effectively and systematically monitored and reviewed.

DFID'S EFFORTS TO STRENGTHEN GOVERNANCE AND NATIONAL INSTITUTIONS TO DELIVER SERVICES

7.  The recent HERR highlighted the importance of strengthening resilience at country level—so that countries can better prepare for, cope with and respond to humanitarian emergencies. Merlin believes that a strong effective health system is critical to a country's resilience. In conflict affected and fragile states, building-in resilience requires action by DFID in three key areas:

(a)  Support to strengthen the stewardship and management functions of the health systems

—  (i)  Long term sustainable delivery of health care requires that the state is able to take responsibility for the performance of the health system. In DRC although the Ministry of Health is responsible, in principle, for policy stewardship of the health system, in practice in some Provinces enforcement is poor and the Ministry lacks autonomy and capacity to decide, orient and direct health policy. Merlin is currently working with the Ministry of health to support its national health financing strategy process. In April Merlin supported the MoH to host a workshop to take forward the results of its February stakeholder's meeting; helping to clarify the "road-map" process and assign roles for different stakeholders.

(b)  Support to national health planning, particularly in human resources for health

—  (i)  A comprehensive health plan, encompassing human resources planning, is a fundamental feature of an equitable health system and critical to its resilience in all countries. Merlin's Hands Up for Health Workers campaign is advocating for national health workforce plans in fragile states and would urge DFID to take action to support workforce plans at national level.

(c)  Support to communities to build resilience in health

—  (i)  Community level health structures play a critical role in supporting the delivery of health care, particularly during times of crisis.

8.  Merlin welcomes DFID's support to governance and security (DFID's support to the certification process for mining goods is essential to this). Across the Kivu provinces in the east, insecurity and violence remains a constant for large sections of the public, particularly women, and this insecurity continues both to create humanitarian needs and negatively impact on humanitarian access. Over 1.7 million internally displaced people remain unable to return home and getting assistance to the most vulnerable IDPs and those communities that host them is becoming ever more challenging. In 2010, UN OCHA documented 202 attacks in DRC against humanitarian worker a 10% increase from 2009 (ONGI, 2011).

9.  Merlin is calling for the protection of health and humanitarian workers in conflict situations. Although health workers are legally protected under International Humanitarian Law, increasingly they are targeted by warring factions with little or no legal redress. At this year's World Health Assembly Merlin will be calling for support for health workers and urging DFID to lobby other WHO members to strengthen international compliance with Geneva Conventions to protect health and humanitarian workers in situations of conflict. A report carried out by Merlin looking at the impact of insecurity on health workers across 13 countries affected by conflict in the last 5 years found that almost all those interviewed said that personal security was constantly in their thoughts. 85% said that they felt insecurity "significantly impacted" on their ability to do their work (Newport, 2010). In 2008, 260 humanitarian aid workers were killed, injured, or seriously injured in violent attacks (HPG, 2009) - but even this figure doesn't reflect the full extent of the issue as many incidents against health workers are simply unrecorded.

WORKING EFFECTIVELY IN DIFFICULT ENVIRONMENTS: DFID STAFFING

10.  The Committee has previously looked at the conditions of service of UK (DFID) staff in insecure environments such as Afghanistan; the challenges faced and the need to build up a cadre of staff with experience of living in insecure environments (House of Commons, 2008). Merlin concurs with the view that this experience is critical—enabling DFID staff to better understand the complexity of the challenges facing humanitarian actors at district and local levels in very remote locations. In 2010 DFID visited Merlin's project site (Kindu) in Maniema province. This visit was critical in that it helped DFID to better understand the huge logistical constraints in Maniema Province, the exceptionally low capacity of the health system and often negative influence exerted by local officials. Many of the Ministry of Health facilities—which Merlin supports—are extremely remote; some populations are accessible only by motorbike and fuel is not readily available; failures in the cold chain result in significant losses (even when they are reported). Visits are also valuable to both parties in that they can improve performance levels—identifying issues early that need to be addressed.

OTHER

11.  The Committee may wish to be aware that, based on learning from our health programmes, Merlin is currently in the final stages of publishing guidance for NGOs "core principles for engagement by NGOs in fragile states". Merlin would be happy to share this with the Committee in due course.

REFERENCES

Ashdown, P. (2011) Humanitarian Emergency Response Review.

ONGI, Comite de Coordination des Organisations Non Governmentales Internationals (2011) Briefing Notes to the Emergency Response Coordinator.

DFID (2011) Bilateral Aid Review: Technical Report.

House of Commons (2008) International Development Committee. Reconstructing Afghanistan: Government Response to the Committee's Fourth Report of Session 2007-08 (HC 509).

Merlin (2007) Democratic Republic of Congo: Merlin's Role in Strengthening Health Systems.

Newport, S. (2010) Report on the impact of insecurity on health workers and health service delivery, Merlin.

Humanitarian Policy Group (2009) Providing Aid in Insecure Environments: Trends in violence against aid workers and the operational response (2009 Update).

UNDP Human Development Report (1997) Human Development to Eradicate Poverty.

UNDP Human Development Report (2010) Pathways to Human Development.

May 2011



 
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Prepared 5 January 2012