The role of the Probation Service - Justice Committee Contents


Written evidence from the Association of Retired Chief Officers and Inspectors of Probation (PB 18)

EXECUTIVE SUMMARY

1.  The last coherent strategy for probation was defined by the 1991 Criminal justice Act. It would be helpful and timely if the Justice Select Committee could look afresh and objectively at the future role and purpose of the probation service.

2.  The following definition is offered for consideration: The purpose of probation is the safe supervision of offenders in the community within the terms of their licences and orders.

3.  It is important that the links between sentencers and probation are restored so that supervisory discretion could be shared. A review mechanism could be set up with courts that would assist in the assessment and management of risk and has the potential to reduce the need for costly recall.

4.  It will take political courage to acknowledge that much offending is inextricably linked to the social circumstances of offenders. There is a further challenge in re-establishing risk and dangerousness as the major criteria for custodial penalties.

5.  In a spirit of openness it would be helpful if rehabilitation could be defined, along with the benchmarks for achievement.

6.  The current NOMS structure is costly, bureaucratic and has not worked. It would be better if a Probation Unit was set up within the Ministry of Justice to help devise policy and to allocate and monitor resources.

7.  The role of the Chief Inspector of Probation should be enhanced to give oversight of both practice, management and the effectiveness of Trusts.

8.  A National Probation Council should be established with core membership of Ministry of Justice, Probation Association and Probation Chiefs Association to ensure the spread of good practice and ongoing development.

9.  Probation chief executives should be given discretion to manage in a way which reflects local circumstances, and in partnership with sentencers, police services, local authorities, the voluntary and private sectors.

10.  The probation service is the one organisation that can command the confidence of all the players in the CJ system and the community and should be pivotal to all aspects of supervising offenders in the community.

1.  PREAMBLE

1.1  The membership of the Association of Retired Chief Officers and Inspectors in Probation has enormous experience of probation and criminal justice matters over more than half a century. The membership continues active debate about probation issues and the following contribution is distilled from this dynamic.

1.2  The changes to the governance of the probation service over the last two decades have undermined the structural cultural influences, developed in the post war period and up to the 60s and 70s, which have in the past guided probation practice. The service is now heavily bureaucratised and target driven in a way which has pushed it towards being an agency of enforcement and punishment, rather than rehabilitation—its historical purpose. Since 2003-04 when NOMS was created the probation service has been centrally driven, lost its identity and become submerged in prison culture. As a consequence the criminal justice system has lost what was in the past a truly community based organisation concentrating its energy and skills on the supervision and rehabilitation of those who had offended.

1.3  The last coherent government strategy for probation was defined by the 1991 Criminal Justice Act. Subsequently this was derailed by a hostility to the traditions of probation that has been continued by governments over two decades.

1.4  It would be helpful, and timely, if the Justice Select Committee in its inquiry into the role of the probation service, could look afresh and objectively at the future role and purpose of the probation service. An exercise to escape from the shackles of spin and dogma that have afflicted much of the public debate about criminal justice over the decades would be enormously valuable in helping re-define first principles. To achieve this it will be necessary to rise above the cosmetic appeal of contemporary thinking, and draw on the best traditions of parliamentary debate. The outcome is also likely to appeal to fair minded sectors of society.

2.  KEY ISSUES

2.1  Here is the challenge. If we were to create an organisation now to handle the aspirations of courts in supervising offenders in the community what would be its primary task—its purpose?

2.2  The following definition is offered for consideration:

The purpose of the probation service is the safe supervision of offenders in the community within the terms of their licences and orders

2.3  This is clear and unequivocal. Safety cannot be guaranteed but it can be managed, and the conditions of court orders and post release licences provide a legal framework for the process. There follows from this a further set of issues to be debated about discretion to be used during the supervision process - who should exercise it, can it be shared and what might be the appropriate mechanisms?

2.4  There are a number of observations that are offered on these points. Firstly it is important that the link between probation and sentencers is restored. The core business of probation is safe supervision and there are dangers of having this diluted by having a multiplicity of providers.

2.5  It would be helpful to have the parameters of supervisory discretion agreed at a local level between probation and the courts. A local review mechanism could be set up with the courts, which could be used by probation managers as part of the assessment and management of risk. Informal review hearings could be established operating on a similar basis to the way in which the Parole Board handles recalls.

The social context of supervision

2.6  Any review mechanism, just as in sentencing, is likely to take account of the social circumstances of the offender, as factors ranging from unemployment to drug taking are all influential in behaviours.

2.7  Curiously the social circumstances of offending have become difficult to discuss because of the media clamour that is heard when there is any discussion about crime. It will take political courage to acknowledge that much offending is inextricably linked to the social circumstances of offenders. A more holistic view of the problem reveals that many of those in prison have failed in have lived in fracture families, have been in care, have failed in education and have literacy and numeracy problems, are unemployed and have drug and alcohol problems.

2.8  What is more it would be expected that any downturn in economic circumstances would be accompanied by an increase in offending. Delinquency, anti-social behaviour and offending become part of an individual's everyday attitudes and behaviours which are both anti social and personally dysfunctional but in the context of that individual's value system are simply part of an everyday coping mechanism.

Defining the aspirations of community penalties

2.9  Against the backcloth of social dysfunction what might be the measures that have the potential to ensure the success of the rehabilitation process? Helping individuals improve their social functioning as citizens and parents need careful attention. But it is also true that work and gainful employment are key factors in the rehabilitation process. We would stress these are particularly important issues in the present economic climate when the growth in poverty is likely to lead to more acquisitive crime and inevitably media calls for yet tougher sanctions.

2.10  However in the light of the already exceptionally high numbers of people in prison, when compared to wider European figures and, the heavy demand in terms of public expenditure associated with it, community based sentencing options make sense. Prison is expensive and is less likely to deter offending than community supervision. It is the sensible Value For Money option, particularly if aimed at rehabilitative measures that are designed to challenge attitudes and behaviours.

2.11  The corollary to this is the further challenge in re-establishing risk and dangerousness as the major criteria for custodial penalties and spelling this out to the general public in a consistent and systematic way. This would establish rehabilitation as a critical aspiration of criminal justice for those who are not deemed a danger to society.

Defining rehabilitation?

2.12  The concept of rehabilitation seems to have gained a new political impetus since the general election. If we were to accept however that rehabilitation, also a cheaper and more humane approach, was a legitimate aspiration of our criminal justice system then it would be helpful if it could be described. It might then used to define the script for the supervision process itself, again in order to establish some public credibility through a transparent understanding of both the process and its aspirations.

2.13  The following is offered for debate:

Rehabilitation would seem to imply the restoration of an individual to levels of attitudes and behaviours consistent with public expectations

2.14  It follows that rehabilitation is essentially about the changing of attitudes and behaviours. The vehicle for the process is a relationship with a supervisor who can use the sanctions provided by the terms of orders and licences to ensure compliance, and a raft of proven counselling techniques and mentoring which can support individual change.

2.15  The rehabilitation of offenders has been the traditional aspiration of the probation service. If the coalition government has concerns to reduce public expenditure; and at the same time wishes to promote the ethic of rehabilitation then the probation service would be the logical and appropriate vehicle for the development of community penalties. The service has also done much to develop the effective practice agenda and this could be used to define and target the key processes and programmes that would provide the greatest chance of success.

2.16  However as we begin to examine these issues there is the fundamental existentialist question to be answered:

How can we change the attitudes and behaviours of those who offend?

2.17  In order to achieve this two key themes emerge. Firstly community supervision is a process of rehabilitation within the sanctions defined by court orders or prison licences. Secondly the vehicle for the process is a relationship with a supervisor who defines the boundaries of behaviour with reference to the court orders and prison licences.

2.18  If supervision is to be successful there has to be a connected effort to challenge and change behaviour and ultimately attitudes in every aspect of the supervision process. It cannot simply be a reporting system based on sanctions, as it seems to be in danger of becoming.

2.19  There is also a fundamental question to be answered about whether or not supervision is to be community based or simply an office bound process. The supervision process provides greatest understanding of the attitudes and behaviours of offenders if it can be used alongside insights into social functioning provided by home visits. Home visits also yield invaluable data in the process of risk assessment. Concerns about health and safety should not be a barrier to this key aspect of the supervision process.

2.20  It is recognised that the rehabilitation process will also enhanced by programmes and group based activities; techniques used by Alcoholics Anonymous and others to supplement the work of individual mentors. The effective practice agenda in probation, which is concerned with methods of working will helpfully inform the way forward here.

2.21  Equally partnership is another important feature of a holistic approach to supervision. Probation has a good track record of shared working with other agencies and the new governance structure should enable this to be promoted with the appropriate oversight of chief executives and boards.

2.22  A system involving partnership with local authorities is central to this and the Scottish Community Justice Authorities provide a workable and possibly the best basis for delivery. A model in which probation brokers with the courts the contributions of the voluntary and private sectors would enable local initiatives to flourish in response to local need. This would seem to encompass recent evocations of the big society and would provide coherence for local social dynamics. For example if in one area there was a strong initiative like a modern apprenticeship scheme or a community chaplaincy there would be potential for social synergy.

THE KEY ISSUES ABOVE SET OUT THE CONTEXT FOR THE RESPONSE TO THE COMMITTEE QUESTIONS

1.  Are probation services currently commissioned in the most appropriate way?

Q1.1  The probation service is now part of a national offender management structure which is highly bureaucratic and anti pathetic to the values of probation itself. This structure is an attempt to conflate the structure of two distinctly different organisations, prison and probation, which have quite different purposes.

Q1.2  The national and regional NOMS structures are quite simply expensive and unnecessary. Many functions, for example HR, can be handled at a local level. Considerable savings could be made here through an exercise in decentralisation.

Q1.3  It would be better if a small and discrete probation unit were to be set up within the Ministry of Justice to monitor and allocate resources, and help devise policy.

Q1.4  Day to day responsibility should then be fully delegated to chief executives and Trusts in local areas. This too would send a powerful message about de-centralisation.

Q1.5  The role of the Chief Inspector of Probation should be enhanced to give oversight of both practice and the effectiveness of trusts and local management.

Q1.6  All these measures would reduce bureaucracy and produce considerable cost savings.

2.  How effectively are probation trusts operating in practice? What is the role of the probation service in delivering offender management and how does it operate in practice?

Q2.1  Over the last 15 years the probation service has moved from committees to boards to trusts. There has been a false assumption that structural change would produce greater effectiveness, which has not proved to be the case.

Q2.2  The removal of judges and magistrates has been a mistake and as key customers of probation they should be involved in the governance of the service. Their feedback is essential in establishing the credibility of the supervision process, and they also have a part to play in sharing discretion throughout the supervision process itself.

Q2.3  The return of sentencers to a key role in probation trusts is an important part of effective governance.

Q2.4  The probation service is best placed to deliver supervision, offender management, but the area chief executive with operational responsibilities needs to be empowered with greater discretion to deliver the aspirations of government in the context of local social circumstances and the expectations of the courts.

Q2.5  Local leadership is important and it would be helpful if chief officers were more able to contribute to local debate more freely, even in campaigning in appropriate circumstances.

Q2.6  National oversight might be provided by a newly created National Probation Council, with a secretariat provided by the Ministry of Justice. This would provide a structure to bring together representatives of The Probation Association, The Probation Chiefs Association and Ministry of Justice and would facilitate broadly based strategic decision making. In this model the Chief Inspector of Probation would provide oversight of both performance and governance.

Q2.7  It will also be important to look at the effectiveness of the Trust structure, over time. The move from Committees to Boards and now Trusts has been rapid and has incurred significant costs. The new structure should be tested in terms of its contribution to governance and Value For Money.

3.  Are magistrates and Judges able to utilise fully the requirements that can be attached to community sentences? How effectively are these requirements being delivered?

Q3.1  Community supervision of offenders evolved from a covenant between sentencers the courts, and the offender, which at the same time placed a set of responsibilities onto the supervising probation officer. Sentencers remain the determiners of the parameters of supervision of offenders in the community. If sentencers do not have confidence in those supervising offenders and the methods being used then community sentences will not be used and the prison population will grow. For confidence to be won sentencers must have a clear idea of the supervision process, post sentence including an understanding of sanctions and discretion. It follows that discretion which is shared between the sentencers and the supervisory agencies, ie probation, helps reinforce the confidence in the continued use of community penalties. There is ample evidence to support this and the Chief Inspector of Probation's report into Drug Treatment and Testing Orders provides insight into the issues.

4.  What role should the private and voluntary sectors play in the delivery of probation services?

Q4.1  Traditionally probation has shared supervision with the voluntary sector and this partnership has the potential to enrich the process.

Q4.2  Probation should broker supervision with the courts in a way which allows other contributions to the supervisory process.

Q4.3  The model provided by the Scottish Community Justice Authorities could usefully be explored as a potential example of a working model.

Q4.4  It should also be remembered that Local Authorities and Police Services are key probation partners in community supervision. New structures should not undermine this important feature of community safety, which is a key dimension of community based working with offenders. This is a fundamental operational difference between probation and prison.

5.  Does the probation service have the capacity to cope with a move away from short custodial sentences?

Q5.1  Capacity is a reflection of resources and workload prioritisation. The probation service would applaud such a move but not if it left it with an impossible agenda. It is important that probation continues to give proper priority to the supervision of the most dangerous people on its caseload. In the eyes of the community these will always be the lifers and paedophiles out of prison on licence. Public protection has to be properly resourced. The work done by the Probation Chiefs Association about capacity and resources provides critical data on this issue.

Q5.2  However some of the changes discussed in this memorandum do have structural implications that could lead to cost savings. For example local sentence review processes could reduce the cost associated with breach for both courts and probation.

Q5.3  Sentencer's confidence in community penalties from would also grow through these exchanges which could see an increase in their use.

6.  Could Probation trusts make more use of restorative justice?

Q6.1  Yes.

Q6.2  There are some good examples of restorative justice in this country and there is potential for development here. Community Justice and Justice Reinvestment have proved their worth on the other side of the Atlantic and could be explored alongside other thinking here.

7.  Does the probation service handle different groups of offenders appropriately eg women, young adults, black and minority ethnic people, and high and medium risk offenders?

Q7.1  There is no doubt that to handle all groups appropriately would be the aspiration of the probation. The answer to this question however is best provided by a review of the practice reports produced by the Chief Inspector of Probation. This should inform the situation accurately.

8.  Is the provision of training adequate?

Q8.1  No.

Q8.2  Since the mid 1990s the issue of appropriate probation training has become increasingly obscured.

Q8.3  Until there is a clear definition of what is required from probation it is impossible define the service's training needs. Equally it is impossible to define the academic content of any qualification process. However this should be the longer term aspiration.

Q8.4  Should the recruitment situation become critical, in the short term a direct entry scheme could be set up using the existing regional training structure, NVQ framework and local systems to ensure standards.

Q8.5  There should be no shortage of graduates leaving university who would be attracted to a role in an organisation which has clarity of purpose and an important job to play in this country's criminal justice system.

Q8.6  However it is also important that the service does not lose well qualified and competent staff as a result of budget cuts.

September 2010


 
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Prepared 27 July 2011