The role of the Probation Service - Justice Committee Contents


Written evidence from the Thames Valley Restorative Justice Service (PB 20)

EXECUTIVE SUMMARY

1.  This submission represents the views of the Thames Valley Restorative Justice Service (TVRJS) Steering Group; a multi agency group that has been in existence for some 10 years, originally convened to oversee the development of the Home Office Funded Justice Research Consortium's Thames Valley trial site. TVRJS is not a body corporate but a collaborative partnership involving the voluntary and statutory sector.

2.  It confines itself to the question "could probation trusts make more use of restorative justice?"

3.  Since 2001 TVRJS has been delivering RJ conferencing with serious adult violent offenders post sentence, in both a community and custodial setting; since 2005 the target criteria was extended to include domestic burglary, For community based cases the activity has taken place in the context of a community order with a specified activity requirement.

4.  The TVRJS was awarded the prestigious 2010 Howard League for Penal Reform award in the Community Sentence category.

5.  We think that Probation trusts could make more use of restorative justice.

6.  This submission is based on 10 years experience of delivering restorative justice and identifies the main cultural, structural and organisational issues, that need to underpin any such expansion of Trust activity.

7.  The main points of this submission are:

—  Probation trusts could make more use of restorative justice.

—  Restorative values need to permeate the whole thinking and culture of Probation trusts.

—  There is "value added" benefit to a service delivery that is underpinned by a collaborative partnership commitment across a range of statutory and voluntary agencies involved in the criminal justice system.

—  No restorative justice intervention should occur in a vacuum.

—  Restorative justice has a role to play at all stages of the criminal justice system.

—  Probation trusts should ensure restorative justice providers have equal responsibility for enabling the restoration of both victim and offender together with the restoration of anyone else affected by the incident.

—  The needs and wishes of victims should inform the point of intervention.

—  Probation trusts need to ensure that the restorative justice facilitator role is separated out from the role of the offender manager.

—  It is safe to introduce a "presumption in favour of participation" in respect of post sentence offenders.

—  Resettlement of prisoners is an area where our experiences indicate that such an approach is likely to be beneficial.

—  Restorative justice has potential to displace many lower level cases that are silting up the system thus freeing up Probation trusts to concentrate on medium and high-risk offenders.

—  Probation trusts should ensure that Probation Victim Liaison Services are funded to enable victims to meet with their offender in those cases where the victim wishes to do so.

—  Restorative justice enables the local community to "connect" to the work of a Probation trust in a way that is often denied to other forms of intervention.

DETAILS OF SUBMITTER

8.  Ray Fishbourne is a former Chief Officer in the Probation Service and has worked in the criminal justice system for some 43 years. He has been the Chair of the Thames Valley Restorative Justice Steering Group since its inception in 2000.

9.  He was the senior lead manager of the Home Office funded Justice Research Consortium's Restorative Justice Research Trial in the Thames Valley; a trial that was focused on adult serious violent offenders and their victims, post sentence. He has acted as an advisor to the Fels Center of Government and the Jerry Lee Center of Criminology at the University of Pennsylvania where he was involved in Restorative Justice and Resettlement developments, both in the USA and UK. He has also undertaken sessional inspection roles with HMI Probation and acted in a consultancy capacity to both the Prison and Probation Service.

EVIDENCE AND OBSERVATIONS BASED ON EXPERIENCE OF TVRJS

10.  In our view restorative justice needs to permeate the whole thinking and culture of probation trusts so that all service delivery, organisational structures and processes are underpinned by restorative values based approach.

11.  A collaborative partnership approach underpinned by voluntary and statutory agencies involved in the criminal justice system offers considerable "value added" advantages to the delivery of restorative justice. It secures a broadly based support for the concept, creates a whole system favourable environment and facilitates solutions to any cross agency process issues that may arise.

12.  We think that restorative justice has a role to play at all stages of the CJ System, from diversion through to post sentence and there should be opportunity for victims to meet with their offender at any one of the stages.

13.  The point at which victims may wish to meet with offenders will vary and the emotional impact of victimisation will affect different people at different stages of their journey through the criminal justice process. The role of probation trusts is to enable such need to be responded to at the appropriate stage.

14.  No restorative intervention should occur in a vacuum and it should be considered, timed and sequenced as an integral part of supervision planning or sentence management processes. Such a process starts with the production of OASys prior to the completion of the Pre Sentence Report (PSR). The PSR should then address issues of restoration where relevant in the introduction, offence analysis, offender analysis, assessment of risk of harm and likelihood of re-offending conclusion and proposal.

15.  Post sentence focus should be to work towards the most restorative approach and such activity needs to be seen in the context of the wider delivery of episodes of intervention e.g. accredited programmes and other specified activity requirements. An assessment of the timing of restorative approaches needs to be made in each case and needs to be informed by an offender victim empathy assessment and an assessment of the victim's needs and wishes; both these assessments should inform decisions regarding whether, in what way and at what stage, to intervene.

16.  Post sentence interventions need to strike a balance that enables judgements to be made as to the most optimum point to intervene and it may not be helpful to be governed by rigid timetabling. There should be a general expectation that restorative approaches will be considered in each case but not that it will happen in each case (certainly not face to face contact with victims) for it is not a panacea and will never be suitable for everyone. There needs to be a range of options, as one size will not fit all, and these need to be based upon latest research as to what is most effective, for whom and in what circumstances.

17.  The TVRJS has grappled with how best to integrate restorative justice post sentence. In the early days we found that some offenders invited to take part in RJ Conferences as part of Community Sentences may express great willingness to meet with and apologise to their victims at the Pre-Sentence Report stage. For this positive attitude of remorse and desire to make amends they may gain credit in the probation officer's Pre-Sentence Report. It has been our experience that many tend to be reluctant or withdraw their co-operation once a Community Sentence has been imposed. By this shift in attitude they fail to live up to their implied commitment to the court and deny the victim the chance of meeting them. This means that the Court is effectively misled; the offender declines the opportunity to take responsibility for the harm they have caused and the victim is unable to exercise their choice to meet the offender and attempt to resolve the matters of hurt and loss which may remain as a result of the crime they have suffered.

18.  In order to address this difficulty in making Restorative Justice part of community sentences we have adopted an approach involving a "presumption in favour of participation" on the part of the offender. By doing so we maintain that our service delivery is more victim focused.

19.  Offenders are assessed for suitability in the Thames valley at the PSR stage against agreed criteria.

20.  Our aim has been to "shift the culture" to one that makes participation in RJ as part of a community sentence the norm. Before sentence the strong message is conveyed to the offender that there is a duty to face the person harmed and an expectation of making amends unless there is good reason not to, or the victim does not wish to take part.

21.  A "presumption in favour of participation" approach ensures that the maximum number of victims and offenders experience a quality process that has the potential to deliver increased victim satisfaction rates and reduced re-offending rates.

22.  The other point to emphasise with regards to integrating restorative approaches into offender management is that in relation to certain restorative approaches (particularly those involving face to face meetings) probation trusts need to ensure that the restorative justice facilitator role is separated out from the role of the offender manager.

23.  A restorative justice facilitator should not have any direct service delivery or management responsibility for the offender. The role of the restorative justice facilitator is to act impartially and to have equal responsibility for enabling the restoration of both victim and offender together with the restoration of anyone else affected by the incident. The role of the offender manager is to provide the structured framework for the offender, pre and post RJ intervention; this is key to setting expectations and enabling positive outcomes.

24.  Restorative Justice approaches have much to commend them as a means of displacing many of the lower risk cases that currently are silting up the criminal justice system and as a consequence diluting the resources and effectiveness of other probation trust activity aimed at the medium/high risk cases. This in itself would be a good move but it would also have the potential effect of increasing the capacity of probation trusts to cope with a proportion of offenders displaced from short-term custody. So by freeing up resources at the "shallow" end of the system via the introduction of restorative justice—alongside or as an alternative to prosecution, low risk supervision, fines or curfews, there might be the knock on effect of creating resource capacity at the "deep" end.

25.  There is evidence to show that RJ is more powerful in achieving change with adults and with more serious offences. Resettlement of prisoners is also an area where our experiences to date indicate that such an approach, on behalf of probation trusts, is likely to be beneficial. Restorative conferencing has great potential immediately prior to release (with or without a victim present) in that many prisoners are alienated from their families, friends and communities and conferencing is one way in which these important bridges can be rebuilt.

26.  The prison environment is perceived as a safe place by victims. Victims benefit from undertaking RJ prior to a prisoner's release because it enables them to understand that the offender does not bear vengeful feelings towards them. Victims can ask offenders about their plans for release and come to an understanding about how they would handle chance meetings in the street.

27.  The principal benefit for victims is the reduction of fear amongst victims of violent offences. RJ delivered to this group of victims has been shown to reduce their sense of vengefulness and to reduce symptoms of Post-Traumatic Stress Disorder. It is believed from feedback provided by victims that there is potentially a wide range of health benefits which can reduce time taken off work and promote healthy recovery from the setback caused by crime.

28.  Offenders approached whilst in prison have a relatively high consent rate and offenders are able to integrate learning from the RJ process into their plans for release.

29.  Probation trusts have responsibility for the Probation Victim Liaison Service that currently offers information about the operation of the sentence and the opportunity to request non-contact conditions and exclusion zones (to victims of offenders who have received sentences of 12 months imprisonment or more in cases of violence). The system also provides victims with the opportunity to provide Victim Personal Statements to bodies considering the release of the offender. Victims can be given very little information about the attitudes and progress of the offender who is in prison for a violent offence. This unbalanced information can have the unintended consequence of increasing, rather than reducing fear in those cases where the victim has no personal knowledge of the offender.

30.  Victims who wish to meet the offender have no opportunity to do so because the funding to facilitate such meetings does not exist. Victims could be given the opportunity to request a facilitated meeting with the offender, in suitable cases, in order to redress the lack of balance in the information provided. Whilst it may be only a relatively small proportion of victims who would take up this offer, the fact that the offer is being made would contribute to a reduction in fear by taking away the apparently automatic assumption that victims need non-contact conditions and exclusion zones.

31.  Restorative justice gives victims and communities opportunities to "connect" with the work of a probation trust and in so doing increases understanding and awareness of the issues inherent in the criminal justice process. Individuals and communities will become better informed about crime and punishment matters.

32.  We see opportunities to infuse almost any new provision in a future Criminal Justice Bill with restorative justice interventions in appropriate cases.

RECOMMENDATIONS FOR ACTION

33.  Restorative values should underpin the organisational structure and service provision of all probation trusts.

34. Probation trusts should ensure restorative justice providers have equal responsibility for enabling the restoration of both victim and offender.

35.  There is "value added" benefit to a service delivery that is underpinned by a collaborative partnership commitment across a range of statutory and voluntary agencies involved in the criminal justice system.

36.  Victim's needs and wishes should inform decisions regarding whether, in what way and at what stage, to intervene.

37.  Restorative justice should be considered, timed and sequenced as an integral part of the pre conviction criminal justice process and post conviction supervision planning or sentence management processes

38.  A "presumption in favour of participation" (subject to an agreed suitability criteria) in respect of post sentence offenders should be integral to any new future criminal justice provision involving restorative interventions.

39.  Probation trusts should ensure that Probation Victim Liaison Services are funded to enable victims to meet with their offender in those cases where the victim wishes to do so.

40.  Probation trusts should ensure the development of restorative interventions as a means of meeting the needs of victims and offenders, and engaging in a purposeful manner with the communities they serve.

September 2010


 
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© Parliamentary copyright 2011
Prepared 27 July 2011