Pre-appointment hearing for the post of Parliamentary and Health Service Ombudsman - Public Administration Committee Contents

Appendix 3: Curriculum vitae

Dame Julie Mellor, DBE

Julie has a reputation for strong leadership, including turning around failing public bodies and supporting staff teams to deliver more effectively and efficiently. She has 30 years experience of public services and business. Roles have included Chair of the Equal Opportunities Commission, where she was consistently rated among the top 25 opinion formers in the public sector, Human Resources Director for British Gas and Board Member of the National Consumer Council. Julie is a partner in pwc's health sector team. She founded pwc's innovative Forward Thinking programme which works with politicians across the political spectrum, think tanks and public sector opinion formers to contribute pwc expertise and ideas to solve big public sector challenges.

Julie's key skills include:

Strategic leadership. Particularly evidenced in her previous role where she turned round a failing public body. During her tenure the EOC was transformed from a law enforcement body and the perceived enemy of the employer, to a catalyst for change, creating innovative partnerships with business, trade unions and government to champion equality for mutual benefit. Eighty nine percent of opinion formers rated it as an effective or very effective organisation which is evidence based, authoritative and influential. Media evaluations put the EOC at the top of the league with a very high level of positive coverage.

Influencing and communicating. From raising the profile of British Gas management in the mid 1990's, to securing unprecedented Government commitment to tackle equal pay issues, Julie has always recognised the importance of identifying the links between the agendas of different groups of stakeholders. She played a pivotal role in bringing together TUC and CBI to agree new flexible work regulations in 2002.

Corporate governance. Julie has commercial experience of working with plc boards on governance issues as well as significant experience on public sector boards of improving and developing appropriate new governance arrangements: Equal Opportunities Commission, National Consumer Council and Commission for Racial Equality, Department for Business, Innovation and Skills. She advises public organisations on board effectiveness and governance.
Non Executive roles
Member Public Services Lab Committee, National Endowment for Science, Technology and the Arts 2011 -

Board member, Department for Business, Innovation and Skills, 2008-2011

Board member, Green Alliance, think tank of the year 2009, 2007-2010

Chair, Equal Opportunities Commission 1999-2005

  • Led board in turning around a failing organisation, transforming it from a law enforcement body into a catalyst for change across broad remit covering service delivery in the public and private sector
  • Recruited new executive to develop organisational capacity & corporate governance
  • Raised profile of EOC as the external spokesperson on broad range of regulatory, law enforcement and promotional issues
  • Focused the EOC on contribution of gender equality to the productivity of UK plc

Chair, Fatherhood Institute, 2004-2008 voluntary organisation supporting involved fatherhood in the interests of child welfare

Board member, Employer's Forum on Disability, 1994-2009 blue chip business membership

Board member, National Consumer Council 2001-2007

Commissioner, Commission for Racial Equality - CBI nominee 1996-2003, Chair audit committee

Chair, CBI working group on the Disability Discrimination Bill 1994

EmploymentJuly 2005 to present PricewaterhouseCoopers Partner

Partner in the health sector team where she has worked on commissioning, leadership and governance. Runs 'Forward Thinking' programme, working with think tanks and politicians to contribute pwc expertise and ideas to solve public sector challenges.

1996-1999 Julie Mellor Consultants  Owner and principal

Organisation development consultancy on employment and consumer issues. Clients included LloydsTSB (then TSB), Motorola, Northern Foods, Xerox, NHS Executive, DfEE, Home Office, and Employer's Forum on Disability.

1992-1996 British Gas Corporate Human Resources Director

Responsible for Board level recruitment, management development, organisation development. Managed team of 30 professionals & budget of several million.

1989-1991 TSB Group  

Human Resource Manager

1984-1989 GLC/Inner London Education Authority  

Senior Employment Policy Adviser and Deputy Head of Contract Compliance

1983-1984 London Borough of Islington  

Economic Development Officer

1981-1983 Shell UK  

Employee Relations Adviser

1979-1981 Cornell University Ithaca, NY, USA

Eleanor Emerson Fellow in Industrial Relations Education

Honours & education

  • First woman honorary fellow, Brasenose College, Oxford University
  • Fellowship, City & Guilds of London Institute
  • Honorary Doctorate, Anglia Polytechnic University
  • Brasenose College, Oxford University, BA (Hons 2 :1) Experimental Psychology

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Prepared 8 July 2011